As companies continue to migrate their applications to the cloud, they need increased levels of infrastructure and application visibility. In this webinar, you’ll learn how to: - Enable your DevOps teams with seamless and instant application and business performance monitoring of apps deployed in Pivotal Cloud Foundry (PCF) - Detect any emerging issue before it becomes a business problem - Ensure every code release drives business outcomes Speakers: Kamala Dasika, Pivotal Mark Prichard & Jonah Kowal, AppDynamics

1. © Copyright 2018 Pivotal Software, Inc. All rights Reserved.© Copyright 2017 Pivotal Software, Inc. All rights Reserved. Version 1.0
Cloud Native Insights:
How Platform & App Visibility Drive
Business Outcomes
Kamala Dasika
Product Marketing
Pivotal
@dasikakn
Mark Prichard
Senior Director of Product Management
AppDynamics
@mqprichard
WEBINAR
Jonah Kowal
VP Market Development & Insights
AppDynamics
@jkowall

2. © Copyright 2018 Pivotal Software, Inc. All rights Reserved.
The
Transformation
is Real
Major telco goes from 7 months and 72 steps to
update software, to same day deployments.
100 year insurance company builds and deploys an
MVP in one month and delivers revenue-generating
version just months later.
Major media company supports over 1500 developers
with an operator team of 4 people.
Major retailer ships to production 1,500 times a
month, and 17,000 times a month to all environments.

3. © Copyright 2018 Pivotal Software, Inc. All rights Reserved.
The Common
Theme
Culture, tools, and platform
Process &
Culture
Build for
change
Tools
Continuously
Improve
Platform
Any App, Every Cloud,
One Platform
PCF 2.0
Tracker / Spring /
Concourse
Pivotal Labs
Data /
AI
Apps

4. © Copyright 2018 Pivotal Software, Inc. All rights Reserved.
Deployment & Buildpacks
cf push
cf push –b <buildpack>
Deployed
Artifact
Detect
(Buildpack)
Compile
(Dependencies)
Release
(Execution config &
command)
Community
Buildpacks
Custom
Buildpacks
Partner
Buildpacks
Built-In
Code
Artifacts

5. © Copyright 2018 Pivotal Software, Inc. All rights Reserved.
4 Levels of High Availability
5
Availability Zone Fail
4
VM Fail
3
Process Fail
2
App Instance
Fail
1
V
M
V
M
Process
V
M
V
M
V
M
VM VM
VM VM
VM VM
VM VM

6. © Copyright 2018 Pivotal Software, Inc. All rights Reserved.
Container Scheduler Handles Workloads

7. © Copyright 2018 Pivotal Software, Inc. All rights Reserved.
Container Scheduler Handles Workloads
Dynamic load
balancing

8. © Copyright 2018 Pivotal Software, Inc. All rights Reserved.
Container Scheduler Handles Workloads
8
Dynamic load
balancing
Remediation
and rebalance
of workloads

9. © Copyright 2018 Pivotal Software, Inc. All rights Reserved.
Cover w/ Image
Software Factories need Different Safety Measures
9

10. © Copyright 2018 Pivotal Software, Inc. All rights Reserved.
Embedded
OS
(Windows & Linux)
NSX-T
CPI (15 methods)
v1
v2
v3
...
CVEs
Product Updates
Java | .NET | NodeJS
Pivotal Application
Service (PAS)
Application Code &
Frameworks
Buildpacks | Spring Boot | Spring Cloud |
Steeltoe
Elastic | Packaged Software | Spark
Pivotal Container
Service (PKS)
>cf push >kubectl run
YOU build the containerWE build the container
vSphere
Azure &
Azure StackGoogle CloudAWSOpenstack
Pivotal
Networ
k
“3Rs”
Github
Concours
e
Concours
e
Pivotal Services
Marketplace
Pivotal and
Partner Products
Continuous
delivery
Public Cloud
Services
Customer
Managed
Services
OpenServiceBrokerAPI
Repair
— CVEs
Repave Rotate
— Credhub

11. © 2018 Cisco and/or its affiliates. All rights reserved.
APPDYNAMICS CONFIDENTIAL AND PROPRIETARY
AppDynamics is
now part of Cisco.
AppDynamics and
Pivotal Cloud Foundry for
Agility and Visibility
May 18, 2018

12. AppDynamics is
now part of Cisco.
Who We Are
Market Dominance
COMPANY CONFIDENTIAL 12
What We Give What You Get
Fastest Growing
Software
Company
Incredible
Customer
Satisfaction
World’s
Largest
Brands
Market
Leadership
Rapid Time
to Value
Website
Download
SaaS, Cloud,
Or On-Prem
Rapid Adoption
Services
App & Business
Unified
Rapid Enterprise
Wide Adoption
Low Cost of
Ownership
Proven Enterprise
Scalability

13. AppDynamics is
now part of Cisco.
Application loyalty
is the new brand loyalty
COMPANY CONFIDENTIAL 13
How does your app stack up against
the new user expectation bar?

14. AppDynamics is
now part of Cisco.
But as The Customer
Experience Simplifies…
Application Complexity
is Exploding
More Distributed
More Dependencies
Faster Cycles
COMPANY CONFIDENTIAL 14

15. AppDynamics is
now part of Cisco.
Login
How Do You Follow
The Customer? Process Payment
Search
Withdraw Funds
Login
COMPANY CONFIDENTIAL 15
The “Business Transaction”
The consistent unit of measure
Constant despite complexity/change
Your Customers’ Interactions
Network
Private Cloud
Public Cloud

16. AppDynamics is
now part of Cisco.
Traditional Siloed Tools
Solve Siloed Problems
COMPANY CONFIDENTIAL 16
Infrastructure
Database
Network
Cloud
Logs
Middleware
Siloed problems are identified
by individual monitoring tools
‘Finding the red’
Multiple minor issues when
combined may contribute to poor
user experience
Siloed tools struggle to identify
these issues
‘Finding the yellow’

17. AppDynamics is
now part of Cisco.
Siloed Teams Solve Siloed Problems
Database
looks fine
Definitely not
the database
Which customers
are affected?
Checking
the logs
The War Room
COMPANY CONFIDENTIAL 17
Spend is
down
Conversion rates
are dropping
Why is this
happening?
This app is horrible!
Right now
RETWEETS LIKES
140 1053

18. AppDynamics is
now part of Cisco.
Solving for Today’s Complex Problems
COMPANY CONFIDENTIAL 18
Move Fast Follow Everything
Focus on What
Matters Most
Siloed tools and
siloed teams
Complexity
exploding
Customers moving fast,
expectation increasing

19. AppDynamics is
now part of Cisco.
Without AppDynamics… it would be like
driving a car at 100 miles per hour with your
eyes closed. You can’t afford not having the
visibility that AppDynamics provides…
COMPANY CONFIDENTIAL 19

20. AppDynamics is
now part of Cisco.
Live Customer
Journeys for Every
Business Transaction
Move Fast,
Follow Everything &
Focus on What Matters Most
Network
Private Cloud
Public Cloud
App iQ
Business iQ
COMPANY CONFIDENTIAL 20
Enterprise
Baseline
Diagnose
App iQ
Map
— Lightweight Agents
— Deployed Throughout
Application Environment
— Auto Instrument | Auto
Configure

21. AppDynamics is
now part of Cisco.
Enterprise
Baseline
Map
Diagnose
App iQ
Business iQ
Live Customer
Journeys for Every
Business Transaction
Move Fast,
Follow Everything &
Focus on What Matters Most
— Every User,
Every Transaction
— Automates Discovery
and Correlation
— Dynamically Updated
Network
Public Cloud
Private Cloud
COMPANY CONFIDENTIAL 21

22. AppDynamics is
now part of Cisco.
Enterprise
Detection of
Issues Before
Customers Notice
Move Fast,
Follow Everything &
Focus on What Matters Most
Baseline
Map
Diagnose
App iQ
— Automatic Baselines
for Every Metric
— Machine Learning
Anomaly Detection
— Prevent IT Alert Storms
Network
Public Cloud
Private Cloud
COMPANY CONFIDENTIAL 22
Business iQ

23. AppDynamics is
now part of Cisco.
Enterprise
Baseline
Map
Diagnose
Network
Private Cloud
Public Cloud
Immediate and
Automated Code
Level Diagnostics
Move Fast,
Follow Everything &
Focus on What Matters Most
— No Sifting Through Log Files
— Low Overhead in Production
— Fix Problems in Live and
Pre-Production
COMPANY CONFIDENTIAL 23
App iQ
Down to the line-of-code
3-CLICKS to ROOT-CAUSE
Business iQ

24. AppDynamics is
now part of Cisco.
Customer
Experiences
Managed at Scale
Move Fast,
Follow Everything &
Focus on What Matters Most
Application
Components
10s
100s
1,000s
10,000s
— Deploy at Scale
— Visualize at Scale
— Manage at Scale
COMPANY CONFIDENTIAL 24
Baseline
Map
Diagnose
Enterprise
App iQ
Business iQ

25. AppDynamics is
now part of Cisco.
App iQ
Business iQ
Map
Baseline
Diagnose
Enterprise
Business iQ
App iQ
Business iQ
Mike Smith Platinum Customer
London
Travel Airways API
Total Cost $1,800
Real Time
Performance
Intelligence
Move Fast,
Follow Everything &
Focus on What Matters Most
— Automatically Collected
— Fully Correlated
— Ready for Real-Time Insights
COMPANY CONFIDENTIAL 25

26. AppDynamics is
now part of Cisco.
Move Fast
Auto-discover and Map
No Manual Configuration
Baseline Every Metric
Follow Everything
Production
Monitoring
Low Overhead
All User Transactions
Focus on What
Matters Most
Unified Platform
One Consistent UI
Real-time Context
App iQ Business iQ

27. 27
Centralized and Decentralized teams
• Product engineering teams
or microservices teams have
autonomy
• Centralized platform teams
create shared services to enable
consistency avoid tool sprawl
and meet business demands
9/17/18 27

28. AppDynamics Service Broker Integration
28COMPANY CONFIDENTIAL
AppDynamics Application Monitoring for PCF
• Configure AppDynamics Agents for CF buildpacks
• Business iQ support for transaction analytics
AppDynamics Platform Monitoring for PCF
• Integrated infrastructure monitoring for PCF
• Full visibility into platform KPIs for PCF and BOSH
• Comprehensive dashboard for single view of platform health

29. APM and Business iQ configuration
29COMPANY CONFIDENTIAL
Configuring AppDynamics APM for PCF
• One place to configure agents
• Supports all build packs
• Multiple service plans for dev/test/staging
Configuring Business iQ for PCF
• Works seamlessly with APM agents

30. Buildpack Integration for APM Agents
30COMPANY CONFIDENTIAL
• Official buildpack support for all main APM agents
ü Java,
ü .NET
ü Python
ü PHP
ü Node.js
ü Golang
• Simple configuration using cf create-service
• Service Broker Tile handles all agent configuration

31. Example: Monitoring Java
31COMPANY CONFIDENTIAL
• cf create-service appdynamics <controller-plan><instance_name>
• Edit application manifest.yml to include the service instance
applications:
- name: Sample-Application
buildpack: <buildpack>
services:
- <instance_name>

32. Example: Monitoring .NET
32COMPANY CONFIDENTIAL
AppDynamics APM for .NET
• Integrated with CF hwc-buildpack
• cf push pulls in buildpack and builds droplet
• Supports .NET Full Framework and .NET Core
• Support for .NET Core on Linux in Beta

33. Monitoring .NET with PCF and AppDynamics
33COMPANY CONFIDENTIAL

34. PCF Infrastructure Monitoring
34COMPANY CONFIDENTIAL
• Simple Configuration via Service
Broker Integration
• Supports all Pivotal KPIs
• Integrates via custom nozzle and
loggregator framework
• Written in Go to support latest PCF
nozzle APIs
• Simple and lightweight
• OOTB dashboard for single view of
system health

35. Dashboard: Single View of system Health
35COMPANY CONFIDENTIAL

36. © Copyright 2018 Pivotal Software, Inc. All rights Reserved.
Get Started
AppDynamics.comPivotal.io

37. © Copyright 2018 Pivotal Software, Inc. All rights Reserved.© Copyright 2017 Pivotal Software, Inc. All rights Reserved. Version 1.0
Cloud Native Insights:
How Platform & App Visibility Drive
Business Outcomes
Kamala Dasika
Product Marketing
Pivotal
@dasikakn
Mark Prichard
Senior Director of Product Management
AppDynamics
@mqprichard
WEBINAR
Jonah Kowal
VP Market Development & Insights
AppDynamics
@jkowall