6 years Exp in L2 Sr. Linux Engineer

1. PIYUSH AGARWAL
Red Hat Certified Engineer Red hat Certification ID:- 805009828039534
Cisco Certified Engineer Cisco Certification ID: - CSCO 11854645
: +91-9654451021 : piyushagarwal58@gmail.com
Curriculum Vitae
Piyush Agarwal
Plot No -905 ,SF-5
Niti Kahnd-1,Indrapuram
Ghaziabad ,Pin Code-201014
Mobile No: - +91-9654451021
Email: piyushagarwal58@gmail.com
OBJECTIVE:
To chart a successful career in Senior Linux Engineer with a renowned leading organization,
utilizing my inherent qualities and acquired capabilities for the growth of the organization and, at the
same time, foster my growth in both professional and personal way.
SKILL SETS
• RHCE (Red Hat 5.0) • CCNA (Networking) • MY SQL (Data Base)
• Window/XP,2000 • Office 2003/2007
TRAININGS & CERTIFICATION:
⇒ Training & Certification on RHEL5.0 by Red Hat Authorized from New Horizon of Linux Center
New Delhi in 2009
⇒ Training & Certification on Cisco by Net Max Institute in Chandigarh 2010
⇒ Red Hat Certification ID :- 805009828039534
⇒ Cisco Certification ID :- CSCO 11854645
Work Experience :
• 6 Years in Telecom (VAS) and Information Technology Experience on Linux Engineer.
⇒ Relevant Experience in Linux:
• 6 Years of Experience on Linux Platform.

2. PIYUSH AGARWAL
Red Hat Certified Engineer Red hat Certification ID:- 805009828039534
Cisco Certified Engineer Cisco Certification ID: - CSCO 11854645
: +91-9654451021 : piyushagarwal58@gmail.com
Present Company
1. Tech Mahindra Ltd ,Noida.
Project 1 :-
Client : Sunrise – Brooklyn Project (AEM 6.1)
Designation : Senior Support Engineer
Duration : July 2015 to till date
Working with Tech Mahindra Ltd Client at Sunrise ,as a Senior Support Engineer.I am part of 8
Members with 24*7 support Team and we are responsible full Support on Server and CQ5 (AEM) of
Project working in Linux Support Environment.
⇒ Job Responsibilities:-
 Installation and configuration (author,publiser,dispatcher) on AEM Platform.
 Continously Monitoring of hyperic tool on daily basis & Platform deployment.
 Check daily and weekly activities on daily & Weekly basis.
 Check of health check on AEM Platform
 Coordinate with Client and L1 support team for ticket closing and escalating and sending
outage notification in case of priority issue.
 Ensure that tickets are resolved as per SLAs defined.
 Troubleshoot all alert generated by hyperic tool and creating RCA. Analyzing and capturing
all logs.
Project 2 :-
Client : Vodafone (Citrix Byte Mobile)
Designation : Senior Linux Engineer
Duration : 31 Dec 2014 to July 2015
Working with Tech Mahindra Ltd Client at Vodafone ,as a Senior Linux Engineer.I am part of 8
Members with 24*7 support Team and we are responsible full Support on Server of Project working
in Linux Environment.
⇒ Job Responsibilities:-
 Monitor all WWW/WAP traffic using HP NNM (Network node manager) and TeMIPClient.
 Managing All Citrix Byte Mobile cluster based (Control and state module -
CSM/Optimization and service node - OSN) blades for Video optimization.
 Managing remote chassis using IBM AMM module or BNT switch.
 Perform day to day health checkup services bandwidth load Radius session memory/CPU
utilization on All NE (Blade/LB/Switch/NAS) and creating Daily heath checkup report.
 Radware LB (Alteon OS) management using real server and filters based traffic distribution
between Egress and Ingress VLANS for Unison cluster and Vodafone router.
 Citrix Byte Mobile blade management using "bmcli" prompt. Updating new optimization

3. PIYUSH AGARWAL
Red Hat Certified Engineer Red hat Certification ID:- 805009828039534
Cisco Certified Engineer Cisco Certification ID: - CSCO 11854645
: +91-9654451021 : piyushagarwal58@gmail.com
policy according to Vodafone requirement.
o Monthly Weekly Data volume and bandwidth report generation using Byte Mobile
Key Performance indicator (KPI) tool.
o Coordinate with Vodafone L1 support team for ticket closing and escalating and
sending outage notification in case of priority issue.
o Troubleshoot all alert generated by system and creating RCA. Analyzing and
capturing all logs.
o Coordinate and Vendor support team (IBM/Radware/Citrix) for HW/Application
related issue.
o Perform all changes in scheduled activity coordinate with circle team SPOC.
o Attending Monthly ops meeting and share new requirements.
Project 3 :-
Client : My Bell Mobile (MBM)- Canada
Designation : Senior Linux Engineer
Duration : August 2014 to 30 Dec 2014
MBM project contains the development of Hybrid Application for Client Bell (Canada). MBM
application provides a robust, agile, extensible and scalable mobile development framework and
delivery infrastructure, which effectively integrates with Bell existing technical architecture.
⇒ Job Responsibilities:-
 Monitoring of Application on daily basis & Platform deployment
 Health check of Linux servers.
 Responsible for Smooth handover from TechM Dev Team to Operations.
 Administering incident management by HP service manager tool.
 Managing Compuware – Dynatrace application performance monitoring tool configuration &
management.
 Spearheading Server Vantage NMS tool configuration and management.
 Handling daily complaints & requests and log tracking and managing the same.
 Maintaining and closing cases within SLA.
 Maintaining Weekly and Monthly reports regarding service up time.
 Responsible for customer interaction & review meetings.
Project 4:-
Client : Airtel
Designation : Senior Linux Engineer (Operations)
Duration : 17 June 2013 to July 2014
Worked with Tech Mahindra Ltd on payroll Sun view consulting (P) Ltd Noida,Client at Airtel,as a
Senior Linux Engineer.I am part of 25 Members with 24*7 support Team and we are responsible full
Support on Production Server of Airtel Project working in Linux Environment.
⇒ Job Responsibilities:-

4. PIYUSH AGARWAL
Red Hat Certified Engineer Red hat Certification ID:- 805009828039534
Cisco Certified Engineer Cisco Certification ID: - CSCO 11854645
: +91-9654451021 : piyushagarwal58@gmail.com
 Strong Hands on experience on Basic Linux Administration
 Troubleshooting issues,Linux server installation/user management/space management
 DNS setup / SMTP setup/ Performance tuning
 LVM/RAID Management and package installation (RPM)
 Working in change controlled production environments
 Supporting for Airtel in Sales and Distribution Project for 23 circles in India.
 Downloading and Checking of all feeds on the client requirement.
 Uploading of all feeds on database server on daliy basis (Night Shift).
 Co-ordination with Client and resolve the issue releted to project.
 Improve the operational system and processes -- specifically, support better management
report information flow and management and business processes.
 Continuously monitor and help improve the overall performance on Production server.
 Enable Interaction with DEV Team to resolve code/design issues, help in providing problem
 Analysis reports and recommend design improvements for the project architecture if
required.
 Responsible for managing and tracking the hardware, software and policies etc.
 Requirements with Dashboard that is published to respective stakeholders from the project
including the Client.
 Ensure that all the feeds from various systems are received on time and the same gets
processed as part of daily BAU process.
 Support for troubleshooting and conflict resolution on the issues raised by Airtel Business.
 Ensuring the 24x7 availability of the system and application and getting the alerts being
generated on email or via sms so as to ensure minimal delay in the availability.
 Publishing various reports based on the client requirement
2. ACL Mobile Ltd, Noida.
Client : BSNL
Designation: : Linux System Engineer
Duration : 17 November 2009 to 15 June 2013
Worked at ACL Mobile Limited,Client at BSNL,as a Linux System Engineer.I am part of 20
Members with IT support Team and we are responsible real time Charging on Value Added Services
of BSNL Project (STK Service ) working in Linux Environment.
Job Responsibilities on Linux Server:-
 Installation and Configuration of Redhat Enterprise Linux and Window XP.
 Responsible for Remotely Monitoring and Management of all Linux Servers.
 Managing Infrastructure support in IDC (Internet Data Centre) and provide 99% uptime.
 Co-ordination with vendors and resolve the issue related to IDC and locally infrastructure.
 Good hands on Experience for troubleshooting in Linux.
 Configuration of RAID and LVM.
 Managing Local disks & File system.
 Monitoring of Log files, Disk space.
 Good Knowledge of Linux, Networking & Monitoring command on Server daily.
 Linux Package management tools (rpm, yum etc)
 Handle Production Infrastructure and provide 24x7 Support and Handle Production server
on Linux Platform

5. PIYUSH AGARWAL
Red Hat Certified Engineer Red hat Certification ID:- 805009828039534
Cisco Certified Engineer Cisco Certification ID: - CSCO 11854645
: +91-9654451021 : piyushagarwal58@gmail.com
 Good Hands on experience of Server (IBM/Dell/HP).
 Using Remedy helpdesk tools for call logging and resolving procedures.
 Knowledge configuration of Server :- NFS,SAMBHA,FTP,SSH
 Knowledge configuration of web service:- Apache HTTPD
 Strong in Networking concepts and TCP/IP.
 Supporting BSNL 555 STK services in BSNL North .
 Monitoring logs on the servers on which services and Gateways are running.
 Provide the Technical support to BSNL for VAS services BSNL-NORTH Parts.
 Coordination with diff-diff support Teams (BSNL & our Team)
 Done testing of application with real time environment.
 Create daily base MIS and updated on production server.
Tools Used:
Microsoft Office 2007, Microsoft Outlook, Putty, Winscp (through Citrix) etc.
ACADEMIC QUALIFICATION:
 10th
from U.P.Board in 2001 with 2nd
Division
 12th
from U.P.Board in 2003 with 1st Division
 Graduation from C.C.S. University in 2003-2006 with 2nd
Division
 M.C.A. In Information Technology Stream from Institute of S.D.College of Management
Studies, Affiliated to U.P.Technical University, Lucknow (Uttar Pradesh) in 2006-2009 with
1st
Division
PERSONAL INFORMATION:
Personal Information
Father’s Name Sh. Vinod Kumar Agarwal
Mother’s Name Smt. Sushma Agarwal
Languages Known English, Hindi
Hobbies Singing & Listening Songs,Playing chess & Cricket
Passport No. H6139712
Marital Status Single
Date of Birth 3th
July 1987
Permanent Address H.No. 67 “Agarwal Sadan” Gali No-9 ,Verma Park, Gandhi colony,
Dist. – Muzaffarnagar, Pin Code – 251001, Mob No. – 9654451021
Declaration
I hereby declare that the above information is true to the best of my knowledge and belief.

6. PIYUSH AGARWAL
Red Hat Certified Engineer Red hat Certification ID:- 805009828039534
Cisco Certified Engineer Cisco Certification ID: - CSCO 11854645
: +91-9654451021 : piyushagarwal58@gmail.com
Place: NOIDA
Date: (Piyush Agarwal)

7. PIYUSH AGARWAL
Red Hat Certified Engineer Red hat Certification ID:- 805009828039534
Cisco Certified Engineer Cisco Certification ID: - CSCO 11854645
: +91-9654451021 : piyushagarwal58@gmail.com
Place: NOIDA
Date: (Piyush Agarwal)