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BY:
Neha Kulshreshtha (1421146)
Pooja Gupta (1421149)
Five e-commerce marketing trends that will
dominate 2015
• Content marketing will gain prominence:
- Ex. Google weighs businesses original and unique content and rank them higher in search results.
• SEO and social signaling will start merging:
- from the discount-led sales model to developing consumer loyalty, content.
• Social media marketing will diversify:
- 4 out of 5 people say that posts from friends directly influence buying decisions (from an article be
Ryan Holmes, founder and CEO of Hootsuite)
• Mobile marketing:
- Increase in Mobile Ad spending 2015 - Billions $28.7
• Remarketing ads will grow:
- Ex. Facebook bringing its Atlas advertising platform
TRENDS -RETAIL BUSINESS 2014
• Merchant ventures into omni-channel retailing
• Trying in-store marketing solutions – Ex. Beacons to enrich the shopping
experience.
• Bridge the gap between offline and digital channels.
• “Get in front” of customers (i.e. through geo-fencing and mobile-
enabled sites)
• Loyalty-wise, the points-for-purchases model will no longer be effective.
TRENDS -RETAIL BUSINESS 2014
• Boomers and Millennials heavily influence retail.
• Social networks serve as shopping platforms.
• Brands & Corporate Social Responsibility.
• Retailers adopt and experiment with technology – VR, 3D Data
etc.
• Control their value chain and improve order fulfillment.
Survey Reveals…
The CMO Survey:
• 15% of the 351 marketers who responded to the survey show quantitative
impact of social media on sales.
• 45% of respondents were unable to demonstrate any impact.
1. Think Shopping First and Social Second
• Incorporate social sharing
• Include customer reviews
2. Participate in Relevant Social Networks
3. Integrate Social with Other Marketing Strategies
• Social and email
• Encourage your social media connections to subscribe to your email list
• Social and search
SOCIAL MEDIA IS…..
“Content for Social Media” by Lauren Kaye - Brafton Inc
• Social media posts influence 71% more purchases for ecommerce co.
• A crucial ingredient in successful marketing campaigns.
- How you reach your target audience.
- Nurture interest in your products and services.
• Sales opportunities start – and sometimes end – with SMM.
- 24% of businesses STILL don’t have a social media presence despite its potential as a marketing channel.
- 42 percent – don’t have a Twitter presence.
• Written and visual content keep the prospect pool engaged
• More referral traffic, last-interaction sales
Disadvantages of using Social Media
• Negative feedback
• Time and resource Intensive
• People can keep the company workers engaged, just for
fun
• No short term ROI
• Need for engaging content
Recommendations
• Monetize the social media
• Choose only manageable number of social media websites
• Decide and keep track of the measurable objectives
• Combine social media with other marketing strategies
References
• www.practicalecommerce.com
• www.thinkwithgoogle.com
• www.entrepreneur.com
• http://www.rapidmarketplace.com
• https://www.vendhq.com/university
• http://www.brafton.com/blog/social-media
• http://www.practicalecommerce.com/articles
Effect of social media on e commerce

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Effect of social media on e commerce

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  • 3. Five e-commerce marketing trends that will dominate 2015 • Content marketing will gain prominence: - Ex. Google weighs businesses original and unique content and rank them higher in search results. • SEO and social signaling will start merging: - from the discount-led sales model to developing consumer loyalty, content. • Social media marketing will diversify: - 4 out of 5 people say that posts from friends directly influence buying decisions (from an article be Ryan Holmes, founder and CEO of Hootsuite) • Mobile marketing: - Increase in Mobile Ad spending 2015 - Billions $28.7 • Remarketing ads will grow: - Ex. Facebook bringing its Atlas advertising platform
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  • 6. TRENDS -RETAIL BUSINESS 2014 • Merchant ventures into omni-channel retailing • Trying in-store marketing solutions – Ex. Beacons to enrich the shopping experience. • Bridge the gap between offline and digital channels. • “Get in front” of customers (i.e. through geo-fencing and mobile- enabled sites) • Loyalty-wise, the points-for-purchases model will no longer be effective.
  • 7. TRENDS -RETAIL BUSINESS 2014 • Boomers and Millennials heavily influence retail. • Social networks serve as shopping platforms. • Brands & Corporate Social Responsibility. • Retailers adopt and experiment with technology – VR, 3D Data etc. • Control their value chain and improve order fulfillment.
  • 8. Survey Reveals… The CMO Survey: • 15% of the 351 marketers who responded to the survey show quantitative impact of social media on sales. • 45% of respondents were unable to demonstrate any impact. 1. Think Shopping First and Social Second • Incorporate social sharing • Include customer reviews 2. Participate in Relevant Social Networks 3. Integrate Social with Other Marketing Strategies • Social and email • Encourage your social media connections to subscribe to your email list • Social and search
  • 9. SOCIAL MEDIA IS….. “Content for Social Media” by Lauren Kaye - Brafton Inc • Social media posts influence 71% more purchases for ecommerce co. • A crucial ingredient in successful marketing campaigns. - How you reach your target audience. - Nurture interest in your products and services. • Sales opportunities start – and sometimes end – with SMM. - 24% of businesses STILL don’t have a social media presence despite its potential as a marketing channel. - 42 percent – don’t have a Twitter presence. • Written and visual content keep the prospect pool engaged • More referral traffic, last-interaction sales
  • 10. Disadvantages of using Social Media • Negative feedback • Time and resource Intensive • People can keep the company workers engaged, just for fun • No short term ROI • Need for engaging content
  • 11. Recommendations • Monetize the social media • Choose only manageable number of social media websites • Decide and keep track of the measurable objectives • Combine social media with other marketing strategies
  • 12. References • www.practicalecommerce.com • www.thinkwithgoogle.com • www.entrepreneur.com • http://www.rapidmarketplace.com • https://www.vendhq.com/university • http://www.brafton.com/blog/social-media • http://www.practicalecommerce.com/articles