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Avoiding Common Product Owner
Mistakes
Prajakta Thakur
2012, September
www.agiletour.org
Product Owner
www.agiletour.org
Common PO Mistakes
www.agiletour.org
Lack of
Product
Goals and
Vision
Mistake
# 1
Lack of
Product
Priorities
Mistake
# 2
Lack of
Planning
Mistake
# 3
Micro
Management
Mistake
# 4
Lack of
Effective
communication
Mistake
# 5
Lack of Product Goals and Vision
www.agiletour.org
Mistake #1
Image: gmvsajmer.engo.in
“To the person who does not know where he wants to go,
there is no favorable wind.” - Seneca
www.agiletour.com
Target Group
Which Market
segment does the
product address?
Who are its target
customers and
users ?
Value
How is the product
going to benefit the
company?
What are the
revenue sources?
What is the cost
structure?
Needs
Which needs does
the product fulfill ?
How does it create
value for its
customers?
Which emotions
does it evoke
Product
What are the three to
five top features that are
crucial for the success
of the product ?
What are its USPs?
What will the product
roughly look like ?
Developing Vision
Sharing the Vision
www.agiletour.org
• Supplement User Stories with Discussions
• Make Product Backlog DEEP
• Progressively Refine Requirements
Cone of
Uncertainty
Image: rsastories.wordpress.com/tag/scrum/
Lack of Product Priorities
www.agiletour.org
Mistake #2
Image: emailclient-expert.blogspot.com
“Good things happen when you get your priorities straight.” - Scott Caan
Main Factors in Prioritization
www.agiletour.org
 Business value of features
- Financial
- Non-financial
( Kano Model )
 Risk mitigated by features : Schedule, Cost, Functionality Risk
 Cost of development and support
 Significance and amount of knowledge gained
( Knowledge Increases, Uncertainty Decreases )
www.agiletour.com
Main Factors in Prioritization
Combining Risk and Value
www.agiletour.org
High Risk
Low Value
High Risk
High Value
Low Risk
Low Value
Low Risk
High ValueDo Last
Value
Low
Low
High
High
Risk
Do 1st
Do 2nd
Avoid
www.agiletour.org
Mistake #3
Image: warriorfitness.org
Lack of Planning
“By failing to plan, you are planning to fail.” - Benjamin Franklin
Planning
Image: rsastories.wordpress.com/tag/scrum/
release plan
product roadmap
product vision
sprint plan
daily plan
Planning Onion
www.agiletour.org
Quality
Resources
Scope
Schedule
The Iron Triangle
Sprints
www.agiletour.org
• Progressively refine the plans
• Favor scope changes when possible
• Deliver working software and value add each sprint
• Avoid Billiard Ball Sprints
• Keep Timeboxes strict
• Don’t change the goal
• Get Feedback, Learn and Adapt
Micro Management
www.agiletour.org
Mistake #4
Image: economictimes.indiatimes.com
"Micromanaging damages employee engagement, undermines confidence,
squashes innovation and often produces disappointing results."- Karen Miller
Effective Team Management
www.agiletour.org
• Encourage Self-Organization within team
• Encourage Collaboration through
Commitment
• Foster Team Learning
• Delegate Decision Making where apt
Lack of Effective Communication
www.agiletour.org
Mistake #5
“You can have brilliant ideas, but if you can't get them across, your ideas
won't get you anywhere.” - Lee Iacocca
Effective Communication
www.agiletour.com
Tailor Message to
best match the
audience
Establish Rapport with
Team , encourage
Participation
Be a Good
Listener, specially
to the team
Ensure availability,
especially for remote
team members
Attributes of an Effective PO
www.agiletour.org
Available for Team
Business Savvy
Communicative
Decisive
Empowered
Recapping the Mistakes
www.agiletour.org
Lack of
Product
Goals and
Vision
Mistake
# 1
Lack of
Product
Priorities
Mistake
# 2
Lack of
Planning
Mistake
# 3
Micro
Management
Mistake
# 4
Lack of
Effective
communication
Mistake
# 5
Thank You !
www.agiletour.org
Q&A
References
www.agiletour.org
• Succeeding with Agile, Mike Cohn
• http://www.scrumalliance.org/articles/115-the-product-vision
• http://rsastories.wordpress.com/tag/scrum/
• http://www.hennebert.org
• http://www.romanpichler.com/
• google/images

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Avoiding Common Product Owner Mistakes

  • 1. Avoiding Common Product Owner Mistakes Prajakta Thakur 2012, September www.agiletour.org
  • 3. Common PO Mistakes www.agiletour.org Lack of Product Goals and Vision Mistake # 1 Lack of Product Priorities Mistake # 2 Lack of Planning Mistake # 3 Micro Management Mistake # 4 Lack of Effective communication Mistake # 5
  • 4. Lack of Product Goals and Vision www.agiletour.org Mistake #1 Image: gmvsajmer.engo.in “To the person who does not know where he wants to go, there is no favorable wind.” - Seneca
  • 5. www.agiletour.com Target Group Which Market segment does the product address? Who are its target customers and users ? Value How is the product going to benefit the company? What are the revenue sources? What is the cost structure? Needs Which needs does the product fulfill ? How does it create value for its customers? Which emotions does it evoke Product What are the three to five top features that are crucial for the success of the product ? What are its USPs? What will the product roughly look like ? Developing Vision
  • 6. Sharing the Vision www.agiletour.org • Supplement User Stories with Discussions • Make Product Backlog DEEP • Progressively Refine Requirements Cone of Uncertainty Image: rsastories.wordpress.com/tag/scrum/
  • 7. Lack of Product Priorities www.agiletour.org Mistake #2 Image: emailclient-expert.blogspot.com “Good things happen when you get your priorities straight.” - Scott Caan
  • 8. Main Factors in Prioritization www.agiletour.org  Business value of features - Financial - Non-financial ( Kano Model )  Risk mitigated by features : Schedule, Cost, Functionality Risk
  • 9.  Cost of development and support  Significance and amount of knowledge gained ( Knowledge Increases, Uncertainty Decreases ) www.agiletour.com Main Factors in Prioritization
  • 10. Combining Risk and Value www.agiletour.org High Risk Low Value High Risk High Value Low Risk Low Value Low Risk High ValueDo Last Value Low Low High High Risk Do 1st Do 2nd Avoid
  • 11. www.agiletour.org Mistake #3 Image: warriorfitness.org Lack of Planning “By failing to plan, you are planning to fail.” - Benjamin Franklin
  • 12. Planning Image: rsastories.wordpress.com/tag/scrum/ release plan product roadmap product vision sprint plan daily plan Planning Onion www.agiletour.org Quality Resources Scope Schedule The Iron Triangle
  • 13. Sprints www.agiletour.org • Progressively refine the plans • Favor scope changes when possible • Deliver working software and value add each sprint • Avoid Billiard Ball Sprints • Keep Timeboxes strict • Don’t change the goal • Get Feedback, Learn and Adapt
  • 14. Micro Management www.agiletour.org Mistake #4 Image: economictimes.indiatimes.com "Micromanaging damages employee engagement, undermines confidence, squashes innovation and often produces disappointing results."- Karen Miller
  • 15. Effective Team Management www.agiletour.org • Encourage Self-Organization within team • Encourage Collaboration through Commitment • Foster Team Learning • Delegate Decision Making where apt
  • 16. Lack of Effective Communication www.agiletour.org Mistake #5 “You can have brilliant ideas, but if you can't get them across, your ideas won't get you anywhere.” - Lee Iacocca
  • 17. Effective Communication www.agiletour.com Tailor Message to best match the audience Establish Rapport with Team , encourage Participation Be a Good Listener, specially to the team Ensure availability, especially for remote team members
  • 18. Attributes of an Effective PO www.agiletour.org Available for Team Business Savvy Communicative Decisive Empowered
  • 19. Recapping the Mistakes www.agiletour.org Lack of Product Goals and Vision Mistake # 1 Lack of Product Priorities Mistake # 2 Lack of Planning Mistake # 3 Micro Management Mistake # 4 Lack of Effective communication Mistake # 5
  • 21. References www.agiletour.org • Succeeding with Agile, Mike Cohn • http://www.scrumalliance.org/articles/115-the-product-vision • http://rsastories.wordpress.com/tag/scrum/ • http://www.hennebert.org • http://www.romanpichler.com/ • google/images

Editor's Notes

  1. www.agiletour.com
  2. www.agiletour.com