1. Team member
Shilpa Parab 55
Pratik Dighe 56
Shweta Babar 57
Nitesh Mangali
Shankar ss
Team member
Shilpa Parab 55
Pratik Dighe 56
Shweta Babar 57
Nitesh Mangli 58
Shankar Mudaliar 59

2. The name
Vodafone comes
from Voice data
fone, chosen by
the company to
"reflect the
provision of voice
and data services
over mobile
phones.“

3.  World leading mobile
telecommunications company
The group has 221 million
customers
Vodafone’s
operating business units
• Europe and Emerging Markets

4. Group Marketing
is responsible for ensuring
operating companies
implement the responsible
marketing guidelines; the Content
Standards
team is co-ordinating
implementation of content controls
for customers;
and a Social Products and
Enterprise team has been
established to develop
products with social value.

5. Employment
human resources policies in
individual operating companies
may differ because Vodafone has
expanded in part through
acquisition. The
Group Human Resources Director
is responsible for ensuring policies
and
procedures are consistent for equal
opportunities, diversity, health and
safety, employee appraisal, training
and communication.

6. Network rollout
operating company CEOs are
responsible for
implementing CR policies and
guidelines including performance
in
community consultation, energy
usage, ozone-depleting substances
identification and phase-out and
waste management.

7. Business Processes
Strategic Planning
Business Planning
Business Development
Risk Management
Project Management

8. Strategic Planning
ο Five-year CR plan
ο Maintain high ethical standards
ο Understand and respond to our stakeholders'
priorities;
ο Ensure our operating standards are consistent
across the Group;
ο Deliver on our promises in three key areas:
ο Responsibility to our customers
ο Reuse and recycling of mobile phones
ο Energy and climate change;

9. Business Planning
• Runs a workshop in 6 month
• Group-wide issues management process
develop CR
• strategies and share best practices.
• Affiliates & partner networks are also
invited to attend these workshop, as well as
external stakeholders

10. Business Development
• Merger and Acquisition
(M&A)
• product development
• Vodafone is also working with
partners such as as
BT, HSBC, Unilever, etc
• Ideas have been considered in the
last six months full business cases
are built and if approved;

11. Risk Management
Vodafone’s CR team feeds into three
unique processes
The company also uses a reputation risk
management program that identifies
the views of stakeholders, media coverage
and legal views.
The third risk management approach
taken by the company that incorporates
a range of CR questioners

12. Project Management
Vodafone has developed social
assessment criteria to look at new
products
and services beyond net present value.