Concierge services can be reviewed as emerging industry as there are not many players in the market to cater the increasing demands of clients. Reseller programs are available to expand the market

1. CONCIERGE SERVICES

2. OVERVIEW
 CONCIERGE SERVICES
TYPES OF CONCIERGE SERVICES
PERSONAL CONCIERGE
LUXURY CONCIERGE
CORPORATE CONCIERGE
BUSINESS CONCIERGE
RESIDENTIAL CONCIERGE
COMMERCIAL CONCIERGE
RESELLER CONCIERGE
 BENEFITS OF HIRING CONCIERGE SERVICES
 HOW TO FIND A REPUTED CONCIERGE COMPANY?

3. CONCIERGE SERVICES “Concierge delivers a unique value
proposition to clients by offering them
ample time to focus on the really
important things.
“Concierge professionals are keen to
become your mentors to furnish
business as well as pleasure needs.”
“They organize and manage calendar
across corporate houses and
residential units.”
“Get their tailored assistance
according to your personal
requirements anywhere anytime.”

4. TYPES OF CONCIERGE SERVICES
Personal Concierge
Luxury Concierge
Corporate Concierge
Business Concierge
Residential Concierge
Commercial Concierge
Reseller Concierge
VIP
Red Carpet
Treatment
Basic Errand
Running
Property
Maintenance
& Management
Event
Planning &
Travel
Management
Employee
Retention &
Customer
Loyalty
Programs
CONCIERGE

5. PERSONAL CONCIERGE SERVICES Personal Concierge is your friend who
facilitates your lifestyle.
Carries out your basic errands like
grocery shopping, pet care, house
cleaning, laundry, etc.
Becomes babysitter and looks after
baby in your absence.
Takes care of your pet – from food,
walk to nature’s call.
Arrange picks & drops through quick
taxi services.

6. LUXURY CONCIERGE SERVICES
Luxury Concierge is your lifestyle manager who takes
care of your lavish pursuits.
The role is to metamorphose leisure time into
luxurious engagements.
Arranges VIP seats for a famous events, shows and
concerts.
Invites celebrities as show-stoppers on your
occasions.
Pampers you with elite spa treatments.
Plans exclusive activities like sky - dinner, underwater
birthday celebrations, hot air balloon surprises, island
holidays, jungle adventures, etc.

7. CORPORATE CONCIERGE SERVICES
Corporate Concierge assists your organization in building your brand.
Through product and service improvisation
Through customer loyalty programs
Through work life benefit programs for employees
Business Travel
Bookings &
Arrangements
Organizing
Business
Meetings ,
Conferences &
Training
Sessions
Wake Up Call
Services
Personal
Concierge
Program for
Employees &
Premium
Clients
Positive
Product
Experiences to
Delight
Customers
Reduced
Employee
Turnover
Recreation
Adventures

8. BUSINESS CONCIERGE SERVICES
Business Concierge helps early stage start-ups to streamline operations and grow rapidly.
Brings Cost-effectiveness through part-time services
Looks after staff selection and recruitment
Takes up administration tasks
Administers IT systems
Helps Entrepreneurs to focus on significant business objectives.
IT SupportCustomer
Support
Administration
Support
Business
Concierge
Business
ConciergeEntrepreneur

9. RESIDENTIAL CONCIERGE SERVICES
Residential Concierge assists the residents of a community to lead a comfortable & convenient life and thus
contributes to the reputation of the residential community.
Improved sales of apartments/flats in the community.
Retains the existing residents and attracts the new.
Helps community to win competition.
Taking Care of Elders
Garden Services
Event Planning
& Management
Virtual Portal
Home Maintenance
Travel Planners
Child Care Pet Care

10. COMMERCIAL CONCIERGE SERVICES
Commercial Concierge looks after your
property when you are away. The
responsibilities include-
Record keeping and maintenance of
fixtures
Documentation
(legal papers, bills and payment receipts)
Tenant Management

11. RESELLER CONCIERGE SERVICES
Reseller Concierge Program is meant for those enthusiasts
who wish to start their own concierge service company. In the
initial years of business, the beginner can outsource
concierge services from an already established concierge
company.

12. BENEFITS OF HIRING CONCIERGE SERVICES
Concierge Services benefit different parties in different
ways, but still there are a few common benefits like –
Enhanced Productivity
Mentor / Friend
Peace of Mind
No Hurry-Worry
Organized Lifestyle
More Time for family & Friends
Negligible Stress
Easy Life

13. HOW TO FIND A REPUTED CONCIERGE COMPANY?
Prefer High
Ranking
Concierge
Websites
Ask for
Client List
from
Concierge
Company
Contact
Existing
Clients
Visit the
Concierge
Company
Personally
Read
Reviews of
Concierge
Companies
Search
Google
or Bing

14. THANK-YOU