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Prescience User Experience Exchange
Sydney, June 2017
The Prescience User Experience Exchange 2017 | Copyright © 2017 Prescience Technology
Welcome
UPCOMING EVENTS
Perth
15 Jun 2017
Sydney
20 Jun 2017
Brisbane
22 Jun 2017
BUSINESS PEOPLE TECHNOLOGY
The Prescience User Experience Exchange 2017 | Copyright © 2017 Prescience Technology
Agenda
6:00pm 6:15pm 6:30pm 6:45pm 7:00pm 7:15pm 7:30pm 7:45pm 8:00pm 8:15pm
Welcome &
Introductions
Executive Insight
Presentation
Demo Stations,
Food & Drinks
Surprise Software
Reveal
Project Snapshot
Presentation
Summary & Close
The Prescience User Experience Exchange 2017 | Copyright © 2017 Prescience Technology
Meet our speakers
Digital Transformation in a Project Driven World
PEDRAM
DANESH-MAND
DIRECTOR, RISK MGT
– AQUENTA
EXECUTIVE INSIGHT
PRESENTATION
GRAHAM COLBORNE
PMO MANAGER –
PACIFIC NATIONAL
PROJECT SNAPSHOT
PRESENTATION
DAN PATTERSON
CEO & FOUNDER –
BASIS
SURPRISE REVEAL
The Prescience User Experience Exchange 2017 | Copyright © 2017 Prescience Technology
About Prescience Technology
The Prescience User Experience Exchange 2017 | Copyright © 2017 Prescience Technology
What do we do?
Project controls and beyond!
FINANCE & ERP
SOLUTIONS
PROJECT
SOLUTIONS
CLOUD
SOLUTIONS
The Prescience User Experience Exchange 2017 | Copyright © 2017 Prescience Technology
What do we do?
The Prescience User Experience Exchange 2017 | Copyright © 2017 Prescience Technology
Our Clients
The Prescience User Experience Exchange 2017 | Copyright © 2017 Prescience Technology
An Update
What have we been up to since the last PUXX?
Attended Oracle Construction
& Engineering Global Advisory
board in Las Vegas.
Loretta raised almost $7,000
for Act for Kids trekking the
Alps of New Zealand!
Signed a unique agreement
with Oracle University to
deliver training nationally.
Delivered our first solution into
South East Asia, setting the
stage for further growth.
Teamed up with project
controls extraordinaire, Dr
Dan Patterson.
Further expanded our cloud
capability with Unifer, P6 and
Prime Cloud solutions.
Prepared by:
ROLE OF TECHNOLOGY IN
SCHEDULE RISK ANALYSIS
Pedram Danesh-Mand
Director – Risk, Aquenta (a Jacobs Company)
@PedramDM
linkedin.com/in/pedram-danesh-mand-9b269514/
The Prescience User Experience Exchange 2017 | Copyright © 2017 Prescience Technology
Agenda
• Introduction
• Context
• Contingency Management Process
• Schedule Risk Analysis (SRA)
• Case Study
• Oracle Primavera Risk Analysis (PRA)
• Deltek Acumen Risk
• Lessons Learned
The Prescience User Experience Exchange 2017 | Copyright © 2017 Prescience Technology
Project Controls Conference 2017
NOW, LET’S START
The Prescience User Experience Exchange 2017 | Copyright © 2017 Prescience Technology
Do we really need to talk?
Engineering Projects
42% behind schedule
Oil and Gas Projects
81% behind schedule
Ref: Managing the Risk of Delayed Completion in the 21st Century, Survey by Chartered Institute of Building (CIOB), 2007
The Prescience User Experience Exchange 2017 | Copyright © 2017 Prescience Technology
Do we really need to talk?
Power Generation Projects
66% behind schedule
High-rise Buildings
67% behind schedule
Ref: Managing the Risk of Delayed Completion in the 21st Century, Survey by Chartered Institute of Building (CIOB), 2007
The Prescience User Experience Exchange 2017 | Copyright © 2017 Prescience Technology
Do we really need to talk?
• Disputes relating to major global construction projects increased in
value to, on average, $32.1m in 2013 ($400k more than 2012)
• Construction dispute values were the highest in Asia at $41.9m,
closely followed by the Middle East at $40.9m.
• In the US, disputes values tripled in value to $34.3m and also rose in
the UK to their highest at $27.9m (v.s. $7.5m in 2010).
• Where a JV was in place, it had 35% (one in three) chance of causing
a dispute v.s. 20% chance in 2012 (one in five).
Ref: EC Harris, 2014
NOW REALLY, LET’S START
Seriously, otherwise we can’t finish on time!!
CONTINGENCY MGMT. PROCESS
The Prescience User Experience Exchange 2017 | Copyright © 2017 Prescience Technology
Contingency Mgmt. Process
Ref: Risk Engineering Society (RES) Contingency Guideline
• Contingency Calculation
• Contingency Allocation
• Contingency Control
SCHEDULE / COST RISK ANALYSIS (S/CRA)
The Prescience User Experience Exchange 2017 | Copyright © 2017 Prescience Technology
S/CRA Process
Schedule
Cost
Inherent &
Contingent
Risks
Overall Contingency (P10, P50, P90) + Allocation across Delivery Packages
Tornado Chart
Cashflow
Wet Weather
Risk
Workshops
& Review
Meetings
Cost Risk
Analysis
(CRA)
Schedule
Risk
Analysis
(SRA)
The Prescience User Experience Exchange 2017 | Copyright © 2017 Prescience Technology
Key aspects of S/CRA
• Most Likely assumptions for Base Estimate and Base Schedule
• Iterative assessment of Inherent and Contingent risks
• Wide range of uncertainty determination
• Reasonable Probability Density Functions
• To minimise Optimism Bias
• Correlation & relationships between model inputs
• Contingency allocation between Delivery Packages
The Prescience User Experience Exchange 2017 | Copyright © 2017 Prescience Technology
Case Study
PRA
vs
Acumen
The Prescience User Experience Exchange 2017 | Copyright © 2017 Prescience Technology
Project Scope
• Area preparation
• Haul road construction
• Access roads construction
• 2 X sediment dams
• Dewatering infrastructure
• Operational facilities
• Noise bund
• Communications and utilities
• Box cut excavations
The Prescience User Experience Exchange 2017 | Copyright © 2017 Prescience Technology
SRA Process
SRA
Schedule Health Check
Schedule Inherent Risks
Schedule Contingent
Risks
Correlations
Wet Weather
The Prescience User Experience Exchange 2017 | Copyright © 2017 Prescience Technology
Assessment & Results
???
The Prescience User Experience Exchange 2017 | Copyright © 2017 Prescience Technology
Key Different Features
• Min and Max likelihood of consequence in
addition to the risk likelihood
• Range of likelihood for wet weather risk
• Contingent Risk modelling by using Min
and Max Durations
• Use Correlation to Link Activities feature
• Use Correlation to Overcome the Central
Limit Theorem feature
• Activity Correlations and Correlation
Coefficient feature
• Distribution types and their formula
• Correlate Impact Ranges in allocation of
Contingent Risks to activities
• Correlate Event Existence in allocation of
Contingent Risks to activities
• Contingent Risk modelling by using Min,
Likely and Max Durations
• Activity Correlations and Correlation
Coefficient feature
• Distribution types and their formula
LESSONS LEARNED
The Prescience User Experience Exchange 2017 | Copyright © 2017 Prescience Technology
Decision
???
ENJOY YOUR RISK JOURNEY!
Pedram Danesh-Mand
Director – Risk Management, Aquenta (a Jacobs Company)
Pedram.DaneshMand@aquenta.com.au, +61 432 041 560
DEMO STATION SESSION
Interactive Software Demonstrations
The Prescience User Experience Exchange 2017 | Copyright © 2017 Prescience Technology
Live Demo Stations
01
Oracle On-the-Go
Oracle Primavera
Mobile Solutions
Nick Fenn
Oracle Primavera
02
Project Driven Cloud
Integrated Cloud
Solution
Steve Ellis
Prescience Technology
03
Schedule
Diagnosis 101
Deltek Acumen Suite
Wayne Wilson
Prescience Technology
INTRODUCING BASIS
Knowledge-driven Planning
The Prescience User Experience Exchange 2017 | Copyright © 2017 Prescience Technology
What is BASIS?
Knowledge-driven planning solution
BUILD
Smart Planning drives
organisational knowledge and
expert opinion into your plan.
VALIDATE
Establish consensus across
projects and teams with
BASIS Review Cycles.
DELIVER
The BASIS Project
Whiteboard simplifies plan
presentation and feedback.
The Prescience User Experience Exchange 2017 | Copyright © 2017 Prescience Technology
Introducing Iris
The first artificially intelligent planning assistant
BASIS introduces Iris, the first
AI planning assistant.
Iris learns from user interactions
and presents knowledge back.
The Prescience User Experience Exchange 2017 | Copyright © 2017 Prescience Technology
Unveiling BASIS
Software demonstration
Dr Dan Patterson
CEO and Founder
BASIS
The Prescience User Experience Exchange 2017 | Copyright © 2017 Prescience Technology
Early Adopter Program
Get in touch with us to find out more
Get in touch with us to learn
more or join the APAC Early
Adopter Program.
Prepared by:
DIGITAL TRANSFORMATION
IN A PROJECT DRIVEN WORLD
Graham Colborne
@GColborne
linkedin.com/in/colborne
WHO ARE SILVER CHAIN?
The Prescience User Experience Exchange 2017 | Copyright © 2017 Prescience Technology
Silver Chain
In 2011
• Every minute, every hour, every day, Silver Chain provided care to people living in metropolitan,
country and remote areas of Western Australia.
• From Carnarvon in the north, to Walpole in the south and Eucla in the east, more than 40,000
people each year experience the difference Silver Chain can make to their lives and the lives of
their families and carers.
• Delivered more than 1.3 million hours of care and over 1.6 million occasions of service per
annum.
• Silver Chain employed 2,600 staff and had almost 400 volunteers
• Now has gone national through an M&A program
The Prescience User Experience Exchange 2017 | Copyright © 2017 Prescience Technology
Locations
The Prescience User Experience Exchange 2017 | Copyright © 2017 Prescience Technology
History
Why did Silver Chain decide to set up a PMO?
• There were around 40 ‘corporate’ projects per annum
• Cross-divisional projects were often complex but poorly documented
• Projects were not managed in a consistent way
• Project activities were not visible to managers and the Executive
• Programs were not treated any differently to projects
• It was difficult for the Executive to prioritise and schedule projects
• Silver Chain engaged Churchill Consulting to examine the situation and to make
recommendations
The Prescience User Experience Exchange 2017 | Copyright © 2017 Prescience Technology
Churchill’s Recommendations
What did Churchill’s recommend?
• The formation of the “Program Management Office”
• The adoption of PRINCE2 as the project management methodology of
choice
Churchill’s went on to write the initial ‘PMO Charter’
THE SITUATION
Before the establishment of the PMO
The Prescience User Experience Exchange 2017 | Copyright © 2017 Prescience Technology
The Situation
• Around 40 projects including:
• Construction of a Day Care Centre
• Launch of a new services including “Home Hospital”
• Sale of a business unit
• Research projects
• Reviews & changes to existing services
• Various technology initiatives
The Prescience User Experience Exchange 2017 | Copyright © 2017 Prescience Technology
The Challenges
• Lack of unified approach
• Conflict between Business-as-usual and Project activities
• We don’t have time to plan, “Just get the job done”
• User involvement
• No real knowledge of the true cost of projects (resourcing)
The Prescience User Experience Exchange 2017 | Copyright © 2017 Prescience Technology
P3M3 – Baseline May 2009
Organisation Management Benefits Financial Risk Stakeholders Governance Resources Projects
2009 1.56 1.64 1.96 2.16 2.6 1.92 2 2.28 1.72
0
1
2
3
THE SOLUTION
Adding value to the business through the PMO
The Prescience User Experience Exchange 2017 | Copyright © 2017 Prescience Technology
Tools and Technologies
• Develop the PMO Intranet
• Projects register
• Project governance information
• Project documentation
• Risks & Issues register
• etc.
• Operational costs and performance levels
• Commence tracking and recording of resource usage
The Prescience User Experience Exchange 2017 | Copyright © 2017 Prescience Technology
Tools – Intranet site (SharePoint)
The Prescience User Experience Exchange 2017 | Copyright © 2017 Prescience Technology
Integration of Processes
The Prescience User Experience Exchange 2017 | Copyright © 2017 Prescience Technology
Portfolio Dashboard Reporting
The Prescience User Experience Exchange 2017 | Copyright © 2017 Prescience Technology
The quality program – Phase 1
“In order to be a truly great organisation, we need to ensure we have
great people supported by great systems – and this is the ultimate
objective of the quality Program”.
The Prescience User Experience Exchange 2017 | Copyright © 2017 Prescience Technology
qPP1 – The quality program
The Prescience User Experience Exchange 2017 | Copyright © 2017 Prescience Technology
Business outcomes
The PMO and the SharePoint solution provided Silver Chain with:
• More visibility of corporate project activity
• Better engagement of stakeholders
• More effectively managed projects thereby increasing the likelihood that projects will get
the deliver the right results in the right timeframe at the right cost
• More consistently managed projects making it easier to understand what’s happening as
all projects will be managed in a similar way
• Management of resources, risks and issues across all projects
The Prescience User Experience Exchange 2017 | Copyright © 2017 Prescience Technology
P3M3 – Comparison
Organisation Management Benefits Financial Risk Stakeholders Governance Resources Projects
2011 Incr. 0.12 0.75 0.32 0.34 0.08 0.04 0.44 0.55 0.21
2010 Incr. 0.92 0.81 0.45 0.60 0.62 0.44 0.69 0.00 1.14
2009 Base 1.56 1.64 1.96 2.16 2.60 1.92 2.00 2.28 1.72
1.00
3.00
The Prescience User Experience Exchange 2017 | Copyright © 2017 Prescience Technology
Lessons learnt
• Working closely with staff ensured that the PMO delivered an appropriate
solution
• Momentum needs to be maintained following the “honeymoon period”
• Be prepared to be continually challenged on rigour
• A technology-based solution does not always reach everyone
The Prescience User Experience Exchange 2017 | Copyright © 2017 Prescience Technology
Technology does not work for everyone
Prepared by:
DIGITAL TRANSFORMATION IN A
PROJECT DRIVEN WORLD
Graham Colborne
@GColborne
linkedin.com/in/colborne
CLOSING REMARKS
Conclusion & lucky door prize giveaway
The Prescience User Experience Exchange 2017 | Copyright © 2017 Prescience Technology
Thank you!
The Prescience User Experience Exchange 2017 | Copyright © 2017 Prescience Technology
Thank you to our sponsors!
Oracle Primavera Deltek Acumen
The Prescience User Experience Exchange 2017 | Copyright © 2017 Prescience Technology
Lucky door prize
Win a BB-8 droid!
Prescience User Experience Exchange
Sydney, June 2017

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Sydney PUXX Slides - June 2017

  • 1. Prescience User Experience Exchange Sydney, June 2017
  • 2. The Prescience User Experience Exchange 2017 | Copyright © 2017 Prescience Technology Welcome UPCOMING EVENTS Perth 15 Jun 2017 Sydney 20 Jun 2017 Brisbane 22 Jun 2017 BUSINESS PEOPLE TECHNOLOGY
  • 3. The Prescience User Experience Exchange 2017 | Copyright © 2017 Prescience Technology Agenda 6:00pm 6:15pm 6:30pm 6:45pm 7:00pm 7:15pm 7:30pm 7:45pm 8:00pm 8:15pm Welcome & Introductions Executive Insight Presentation Demo Stations, Food & Drinks Surprise Software Reveal Project Snapshot Presentation Summary & Close
  • 4. The Prescience User Experience Exchange 2017 | Copyright © 2017 Prescience Technology Meet our speakers Digital Transformation in a Project Driven World PEDRAM DANESH-MAND DIRECTOR, RISK MGT – AQUENTA EXECUTIVE INSIGHT PRESENTATION GRAHAM COLBORNE PMO MANAGER – PACIFIC NATIONAL PROJECT SNAPSHOT PRESENTATION DAN PATTERSON CEO & FOUNDER – BASIS SURPRISE REVEAL
  • 5. The Prescience User Experience Exchange 2017 | Copyright © 2017 Prescience Technology About Prescience Technology
  • 6. The Prescience User Experience Exchange 2017 | Copyright © 2017 Prescience Technology What do we do? Project controls and beyond! FINANCE & ERP SOLUTIONS PROJECT SOLUTIONS CLOUD SOLUTIONS
  • 7. The Prescience User Experience Exchange 2017 | Copyright © 2017 Prescience Technology What do we do?
  • 8. The Prescience User Experience Exchange 2017 | Copyright © 2017 Prescience Technology Our Clients
  • 9. The Prescience User Experience Exchange 2017 | Copyright © 2017 Prescience Technology An Update What have we been up to since the last PUXX? Attended Oracle Construction & Engineering Global Advisory board in Las Vegas. Loretta raised almost $7,000 for Act for Kids trekking the Alps of New Zealand! Signed a unique agreement with Oracle University to deliver training nationally. Delivered our first solution into South East Asia, setting the stage for further growth. Teamed up with project controls extraordinaire, Dr Dan Patterson. Further expanded our cloud capability with Unifer, P6 and Prime Cloud solutions.
  • 10. Prepared by: ROLE OF TECHNOLOGY IN SCHEDULE RISK ANALYSIS Pedram Danesh-Mand Director – Risk, Aquenta (a Jacobs Company) @PedramDM linkedin.com/in/pedram-danesh-mand-9b269514/
  • 11. The Prescience User Experience Exchange 2017 | Copyright © 2017 Prescience Technology Agenda • Introduction • Context • Contingency Management Process • Schedule Risk Analysis (SRA) • Case Study • Oracle Primavera Risk Analysis (PRA) • Deltek Acumen Risk • Lessons Learned
  • 12. The Prescience User Experience Exchange 2017 | Copyright © 2017 Prescience Technology Project Controls Conference 2017
  • 14. The Prescience User Experience Exchange 2017 | Copyright © 2017 Prescience Technology Do we really need to talk? Engineering Projects 42% behind schedule Oil and Gas Projects 81% behind schedule Ref: Managing the Risk of Delayed Completion in the 21st Century, Survey by Chartered Institute of Building (CIOB), 2007
  • 15. The Prescience User Experience Exchange 2017 | Copyright © 2017 Prescience Technology Do we really need to talk? Power Generation Projects 66% behind schedule High-rise Buildings 67% behind schedule Ref: Managing the Risk of Delayed Completion in the 21st Century, Survey by Chartered Institute of Building (CIOB), 2007
  • 16. The Prescience User Experience Exchange 2017 | Copyright © 2017 Prescience Technology Do we really need to talk? • Disputes relating to major global construction projects increased in value to, on average, $32.1m in 2013 ($400k more than 2012) • Construction dispute values were the highest in Asia at $41.9m, closely followed by the Middle East at $40.9m. • In the US, disputes values tripled in value to $34.3m and also rose in the UK to their highest at $27.9m (v.s. $7.5m in 2010). • Where a JV was in place, it had 35% (one in three) chance of causing a dispute v.s. 20% chance in 2012 (one in five). Ref: EC Harris, 2014
  • 17. NOW REALLY, LET’S START Seriously, otherwise we can’t finish on time!!
  • 19. The Prescience User Experience Exchange 2017 | Copyright © 2017 Prescience Technology Contingency Mgmt. Process Ref: Risk Engineering Society (RES) Contingency Guideline • Contingency Calculation • Contingency Allocation • Contingency Control
  • 20. SCHEDULE / COST RISK ANALYSIS (S/CRA)
  • 21. The Prescience User Experience Exchange 2017 | Copyright © 2017 Prescience Technology S/CRA Process Schedule Cost Inherent & Contingent Risks Overall Contingency (P10, P50, P90) + Allocation across Delivery Packages Tornado Chart Cashflow Wet Weather Risk Workshops & Review Meetings Cost Risk Analysis (CRA) Schedule Risk Analysis (SRA)
  • 22. The Prescience User Experience Exchange 2017 | Copyright © 2017 Prescience Technology Key aspects of S/CRA • Most Likely assumptions for Base Estimate and Base Schedule • Iterative assessment of Inherent and Contingent risks • Wide range of uncertainty determination • Reasonable Probability Density Functions • To minimise Optimism Bias • Correlation & relationships between model inputs • Contingency allocation between Delivery Packages
  • 23. The Prescience User Experience Exchange 2017 | Copyright © 2017 Prescience Technology Case Study PRA vs Acumen
  • 24. The Prescience User Experience Exchange 2017 | Copyright © 2017 Prescience Technology Project Scope • Area preparation • Haul road construction • Access roads construction • 2 X sediment dams • Dewatering infrastructure • Operational facilities • Noise bund • Communications and utilities • Box cut excavations
  • 25. The Prescience User Experience Exchange 2017 | Copyright © 2017 Prescience Technology SRA Process SRA Schedule Health Check Schedule Inherent Risks Schedule Contingent Risks Correlations Wet Weather
  • 26. The Prescience User Experience Exchange 2017 | Copyright © 2017 Prescience Technology Assessment & Results ???
  • 27. The Prescience User Experience Exchange 2017 | Copyright © 2017 Prescience Technology Key Different Features • Min and Max likelihood of consequence in addition to the risk likelihood • Range of likelihood for wet weather risk • Contingent Risk modelling by using Min and Max Durations • Use Correlation to Link Activities feature • Use Correlation to Overcome the Central Limit Theorem feature • Activity Correlations and Correlation Coefficient feature • Distribution types and their formula • Correlate Impact Ranges in allocation of Contingent Risks to activities • Correlate Event Existence in allocation of Contingent Risks to activities • Contingent Risk modelling by using Min, Likely and Max Durations • Activity Correlations and Correlation Coefficient feature • Distribution types and their formula
  • 29. The Prescience User Experience Exchange 2017 | Copyright © 2017 Prescience Technology Decision ???
  • 30. ENJOY YOUR RISK JOURNEY! Pedram Danesh-Mand Director – Risk Management, Aquenta (a Jacobs Company) Pedram.DaneshMand@aquenta.com.au, +61 432 041 560
  • 31. DEMO STATION SESSION Interactive Software Demonstrations
  • 32. The Prescience User Experience Exchange 2017 | Copyright © 2017 Prescience Technology Live Demo Stations 01 Oracle On-the-Go Oracle Primavera Mobile Solutions Nick Fenn Oracle Primavera 02 Project Driven Cloud Integrated Cloud Solution Steve Ellis Prescience Technology 03 Schedule Diagnosis 101 Deltek Acumen Suite Wayne Wilson Prescience Technology
  • 34. The Prescience User Experience Exchange 2017 | Copyright © 2017 Prescience Technology What is BASIS? Knowledge-driven planning solution BUILD Smart Planning drives organisational knowledge and expert opinion into your plan. VALIDATE Establish consensus across projects and teams with BASIS Review Cycles. DELIVER The BASIS Project Whiteboard simplifies plan presentation and feedback.
  • 35. The Prescience User Experience Exchange 2017 | Copyright © 2017 Prescience Technology Introducing Iris The first artificially intelligent planning assistant BASIS introduces Iris, the first AI planning assistant. Iris learns from user interactions and presents knowledge back.
  • 36. The Prescience User Experience Exchange 2017 | Copyright © 2017 Prescience Technology Unveiling BASIS Software demonstration Dr Dan Patterson CEO and Founder BASIS
  • 37. The Prescience User Experience Exchange 2017 | Copyright © 2017 Prescience Technology Early Adopter Program Get in touch with us to find out more Get in touch with us to learn more or join the APAC Early Adopter Program.
  • 38. Prepared by: DIGITAL TRANSFORMATION IN A PROJECT DRIVEN WORLD Graham Colborne @GColborne linkedin.com/in/colborne
  • 39. WHO ARE SILVER CHAIN?
  • 40. The Prescience User Experience Exchange 2017 | Copyright © 2017 Prescience Technology Silver Chain In 2011 • Every minute, every hour, every day, Silver Chain provided care to people living in metropolitan, country and remote areas of Western Australia. • From Carnarvon in the north, to Walpole in the south and Eucla in the east, more than 40,000 people each year experience the difference Silver Chain can make to their lives and the lives of their families and carers. • Delivered more than 1.3 million hours of care and over 1.6 million occasions of service per annum. • Silver Chain employed 2,600 staff and had almost 400 volunteers • Now has gone national through an M&A program
  • 41. The Prescience User Experience Exchange 2017 | Copyright © 2017 Prescience Technology Locations
  • 42. The Prescience User Experience Exchange 2017 | Copyright © 2017 Prescience Technology History Why did Silver Chain decide to set up a PMO? • There were around 40 ‘corporate’ projects per annum • Cross-divisional projects were often complex but poorly documented • Projects were not managed in a consistent way • Project activities were not visible to managers and the Executive • Programs were not treated any differently to projects • It was difficult for the Executive to prioritise and schedule projects • Silver Chain engaged Churchill Consulting to examine the situation and to make recommendations
  • 43. The Prescience User Experience Exchange 2017 | Copyright © 2017 Prescience Technology Churchill’s Recommendations What did Churchill’s recommend? • The formation of the “Program Management Office” • The adoption of PRINCE2 as the project management methodology of choice Churchill’s went on to write the initial ‘PMO Charter’
  • 44. THE SITUATION Before the establishment of the PMO
  • 45. The Prescience User Experience Exchange 2017 | Copyright © 2017 Prescience Technology The Situation • Around 40 projects including: • Construction of a Day Care Centre • Launch of a new services including “Home Hospital” • Sale of a business unit • Research projects • Reviews & changes to existing services • Various technology initiatives
  • 46. The Prescience User Experience Exchange 2017 | Copyright © 2017 Prescience Technology The Challenges • Lack of unified approach • Conflict between Business-as-usual and Project activities • We don’t have time to plan, “Just get the job done” • User involvement • No real knowledge of the true cost of projects (resourcing)
  • 47. The Prescience User Experience Exchange 2017 | Copyright © 2017 Prescience Technology P3M3 – Baseline May 2009 Organisation Management Benefits Financial Risk Stakeholders Governance Resources Projects 2009 1.56 1.64 1.96 2.16 2.6 1.92 2 2.28 1.72 0 1 2 3
  • 48. THE SOLUTION Adding value to the business through the PMO
  • 49. The Prescience User Experience Exchange 2017 | Copyright © 2017 Prescience Technology Tools and Technologies • Develop the PMO Intranet • Projects register • Project governance information • Project documentation • Risks & Issues register • etc. • Operational costs and performance levels • Commence tracking and recording of resource usage
  • 50. The Prescience User Experience Exchange 2017 | Copyright © 2017 Prescience Technology Tools – Intranet site (SharePoint)
  • 51. The Prescience User Experience Exchange 2017 | Copyright © 2017 Prescience Technology Integration of Processes
  • 52. The Prescience User Experience Exchange 2017 | Copyright © 2017 Prescience Technology Portfolio Dashboard Reporting
  • 53. The Prescience User Experience Exchange 2017 | Copyright © 2017 Prescience Technology The quality program – Phase 1 “In order to be a truly great organisation, we need to ensure we have great people supported by great systems – and this is the ultimate objective of the quality Program”.
  • 54. The Prescience User Experience Exchange 2017 | Copyright © 2017 Prescience Technology qPP1 – The quality program
  • 55. The Prescience User Experience Exchange 2017 | Copyright © 2017 Prescience Technology Business outcomes The PMO and the SharePoint solution provided Silver Chain with: • More visibility of corporate project activity • Better engagement of stakeholders • More effectively managed projects thereby increasing the likelihood that projects will get the deliver the right results in the right timeframe at the right cost • More consistently managed projects making it easier to understand what’s happening as all projects will be managed in a similar way • Management of resources, risks and issues across all projects
  • 56. The Prescience User Experience Exchange 2017 | Copyright © 2017 Prescience Technology P3M3 – Comparison Organisation Management Benefits Financial Risk Stakeholders Governance Resources Projects 2011 Incr. 0.12 0.75 0.32 0.34 0.08 0.04 0.44 0.55 0.21 2010 Incr. 0.92 0.81 0.45 0.60 0.62 0.44 0.69 0.00 1.14 2009 Base 1.56 1.64 1.96 2.16 2.60 1.92 2.00 2.28 1.72 1.00 3.00
  • 57. The Prescience User Experience Exchange 2017 | Copyright © 2017 Prescience Technology Lessons learnt • Working closely with staff ensured that the PMO delivered an appropriate solution • Momentum needs to be maintained following the “honeymoon period” • Be prepared to be continually challenged on rigour • A technology-based solution does not always reach everyone
  • 58. The Prescience User Experience Exchange 2017 | Copyright © 2017 Prescience Technology Technology does not work for everyone
  • 59. Prepared by: DIGITAL TRANSFORMATION IN A PROJECT DRIVEN WORLD Graham Colborne @GColborne linkedin.com/in/colborne
  • 60. CLOSING REMARKS Conclusion & lucky door prize giveaway
  • 61. The Prescience User Experience Exchange 2017 | Copyright © 2017 Prescience Technology Thank you!
  • 62. The Prescience User Experience Exchange 2017 | Copyright © 2017 Prescience Technology Thank you to our sponsors! Oracle Primavera Deltek Acumen
  • 63. The Prescience User Experience Exchange 2017 | Copyright © 2017 Prescience Technology Lucky door prize Win a BB-8 droid!
  • 64. Prescience User Experience Exchange Sydney, June 2017