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PREMIUM POWERPOINT SLIDES
50 Strategy and
Management Models
50 Strategy &
Management Models
POWERPOINT TEMPLATE
Good managementis the art of making
problems so interesting and their
solutions so constructive that
everyone wants to get to work and
deal withthem.
Paul Hawken
(Environmentalist)
1. STRATEGIC DIALOGUE
50 STRATEGY & MANAGEMENT MODELS
Whataremyskills?
HowcanI
implementthem?
What
are
mypreferred
choices?
Whataremy
choices?
Inside-Out:
Analysis
Choices Implement
Initiate
Observe
Outside-Out:
Analysis
Spotlight Select
2. BLUE OCEAN METHOD
50 STRATEGY & MANAGEMENT MODELS
Costs
Customer
Benefit
VALUE
INNOVATION
ELIMINATION REDUCTION
INCREASE CREATION
Cost savings are achieved
by reduction or
elimination of
competitive factors.
The value for the
buyer is enhanced
by increasing or
creating elements,
which have not
been offered on the
market.
3. BCG MATRIX
50 STRATEGIE- & MANAGEMENT-MODELLE
Stars:
Potentially profitable products
with relatively high market
share in a rapidly growing
market.
QuestionMark:
Products with high
market growth
but low market share
and uncertain
growth rate.
Dogs :
Products that should
be taken off
market if not profitable.
Cash Cows:
Extremely profitable
products with
strong market growth and a
high and stable market share.
high
RELATIVE MARKET SHARE
Question Marks
Poor Dogs
Stars
Cash Cows
low
high low
MARKETGROWTHRATE
Product
LifeCycle
DIVEST
INVEST
SLIM
SKIM
Size of bubble
represents revenue
4. PORTER’S FIVE FORCES
50 STRATEGY & MANAGEMENT MODELS
Potentiallynew
competitors
threat through new
competitors
Potentialfurther
stakeholder
Potential bargaining power
and the ability to intervene
in the industry events
Customer
bargaining power
of customers
Substituteproducts
threat through substitute products or
services
Suppliers
bargaining strength of
suppliers
COMPETITORS /
RIVALRY BETWEEN
INDUSTRY SUPPLIERS
5. VALUE DISCIPLINES
50 STRATEGY & MANAGEMENT MODELS
Performance of
market leaders
Minimal performance
within industry
Strive for optimal
operating costs
Operational
excellenceof
businessprocesses
Customer
confidence
Supply best products
using latest technologies
Product
superiority
Reliable customer service
6. VALUE-BASED MANAGEMENT (VBM)
50 STRATEGY & MANAGEMENT MODELS
Main objective:
Increase
companyvalue
Determine
specific
organizational
objectives
Develop
strategies
andselect
organizational
structures
Determinevalue
drivers
Developplanof
action,select
measuresand
define objectives
Assess
performance
7. VALUE CHAIN MODEL
50 STRATEGY & MANAGEMENT MODELS
Inbound
Logistics Operations Outbound
Logistics
Marketing
and Sales Service
FIRM INFRASTRUCTURE
HUMAN RESOURCES
TECHNOLOGY DEVELOPMENT
PROCUREMENT
SUPPORTACTIVITIESPRIMARYACTIVITIES
Sourcing and
Procurement Systems
Customer
Relationship
Management Systems
Industry Value Chain
8. 4 P’S OF MARKETING (MARKETING-MIX)
50 STRATEGY & MANAGEMENT MODELS
PRODUCT
PRICE
PROMOTION
PLACE
9. BRANDING PENTAGRAM
50 STRATEGY & MANAGEMENT MODELS
1. Brandingprinciples
2. stabilityinbrand
leaders
3. Planningand
controlcycle
4. Embeddingthe brand
5. Brandpositioning
10. CLIENT PYRAMID
50 STRATEGY & MANAGEMENT MODELS
Subsequent 80% of customers
Subsequent 15% of customers
Subsequent 4% of customers
Top 1 % of customers
New vs. Existing
Top vs. Small)
(measurement required)
Active vs. Inactive
(time period required)
A
(Top)
B
(Groß)
C
(Mittel)
D
(Klein)
Inaktive Kunden
Potentielle Kunden
Mögliche Interessenten
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11. GROWTH MODEL
50 STRATEGY & MANAGEMENT MODELS
TIME
STAGE1:
Growth through
creativity
STAGE2:
Growth through
direction
STAGE3:
Growth through
delegation
STAGE4:
Growth through
organization
STAGE5:
Growth through
organization
STAGE6:
Growth through
affiliation
Leadership crisis
Autonomy crisis
Control crisis
Bureaucracy
crisis
Growth crisis
COMPANYSIZE
12. BUSINESS PROCESS REDESIGN (BPR)
50 STRATEGY & MANAGEMENT MODELS
Decide onscope and
objectives
Redesign process
structure
Establish
management
Realize and
Integrate
NECESSARY
INDICATORS:
 Conflicts
 Meetings
 Unstructured
communication
 Strategic dialogue
KEY ELEMENTS:
 Focus on output
requirements
 Critical success factors
 Effectiveness
KEY ELEMENTS:
 Outline management
tools
 Assess performance
 Support learning
process and
compensation
KEY ELEMENTS:
 Establish management
 Supervise change
management
13. MABA ANALYSIS
50 STRATEGY & MANAGEMENT MODELS
MarketAttractiveness(MA)
BusinessAttractiveness (BA)
High MA/low BA
Average
Least attractive High BA/low MA
Large market (not yet an
attractive opportunity)
Mid-sized, attractive market in
which 35% market shares belong
to company
Relatively small market but an
attractive opportunity
Most attractive
14. PURCHASING MODEL
50 STRATEGY & MANAGEMENT MODELS 1. Leverage Items:
Items very important to the company
that are in abundant supply (e.g. electric
motors, heating oil, electronic data).
2. Strategic Items:
High-value materials with large financial
impact but in low supply (e.g. raw
materials).
3. Non-critical Items:
Items that have a functional role, are in
abundant supply but have a low financial
impact (e.g. commodities such as steel,
coal or office supplies).
4. Bottleneck Items:
Items that have little financial impact but
due to deficiencies in production, are in
low supply (e.g. electric parts or outside
services).
Leverage Items STRATEGIC ITEMS
BOTTLENECK ITEMSNon-critical Items
SUPPLY RISK
FINANCIALREPERCUSSION
lowhigh
highlow
15. SIX SIGMA
50 STRATEGY & MANAGEMENT MODELS
-4 -3 -2 -1 0 -1 -2 -3 -4
68.26%
Number of standard deviations of average value
95.4%
99.74%
34.13% 34.13%
13.57% 13.57%
2.16% 2.16%
0.13% 0.13%
ReversalPoint
Normal distribution as continuous random variable, whose probability density has the form of a bell curve
16. EFQM MODEL
50 STRATEGY & MANAGEMENT MODELS
Strategy Customer
Results
Leadership People
Resources
PROCESSES
PRODUCTS
SERVICE
People
Results
Society
Results
BUSINESS
RESULTS
ENABLERS RESULTS
LEARNING,CREATIVITYAND INNOVATION
TAKE ACTION IMPACT
17. VALUE STREAM MAPPING
50 STRATEGY & MANAGEMENT MODELS
supplier
Storage Cut Weld Assemble Distribution
3 hours
1 hour
30 minutes
30 minutes
10 minutes
5 minutes
30 minutes …
5 minutes
customermonitor
1 2 3 4 5
18. EIGHT PHASES OF CHANGE
50 STRATEGY & MANAGEMENT MODELS
1 2 3 4 5 6 7 8
Createsense of
urgency
 Analyze market
 Analyze competition
 Identify possible crises
and opportunities
Createa coalition
 Form a group of
influential and
responsible
individuals
 Enforce teamwork
Sharevision
 Communicate and
share vision and
strategy
 Determine leaders
from coalition
Secure short-termgains
 Plan performance
improvements
 Establish and announce
profits
 Reward responsible
parties
Establish a
clear vision
 Develop a vision
 Develop strategies to
realize vision
Assist in overcoming
obstacles
 Circumvent obstacles
 Improve and modify
structures
 Increase risk-taking
Supportand maintain
progress
 Increase growth
 Revive old processes with new,
success-oriented structures
 Support successful processes
Establish
 Focus on customers and
productivity to improve
performance
 Improve management
effectiveness
19. SIX THINKING HATS
50 STRATEGY & MANAGEMENT MODELS
Hat/Hut Focus Typicalquestions
 Facts and information
 Missing information
 Various forms of information
 What information is necessary?
 What information is available
 Feelings
 Intuition
 What are our feelings?
 What does our intuition tell us?
 Drawbacks
 Reasons why it may not work
 Pitfalls
 What are the possible risks?
 What are the difficulties?
 Advantages
 Optimism
 Reasons why it could work
 Find opportunities
 What are the advantages?
 What are the positive aspects?
 How can they be realized?
 Opportunities
 Growth
 New ideas
 Creative thinking
 What other opportunities areavailable?
 Can we accept the challenge?
 Communication management
 Summary and findings
 What are our areas of focus?
 Can we summarize?
20. PLAN-DO-CHECK-ACT (PDCA):
PROBLEM-SOLVING
4
3
1
2
Implement plannedtasks
Observe and measure
implementation
Plantasks with clear
objectives
Adjust tasks
DO
check
Plan
act
Improvement cycle
21. CULTURAL DIMENSIONS
50 STRATEGY & MANAGEMENT MODELS
Extent to which the
less influential
employees accept a
power distance
The relationship
between individuality
and collectivity within a
company
“Male“ cultures focus
on persistence and
personal goals, while
“female“ cultures focus
on quality of life and
relationships
Long-term oriented
cultures focus on
future
Uncertain situations
are largely avoided
Cultural
differences
Individualism /
Collectivism
Long-term/ short-
term orientation
Masculinity/
Femininity
Power
Distance
Uncertainty
avoidance
22. BIG HAIRY AUDACIOUS GOAL (BHAG)
50 STRATEGY & MANAGEMENT MODELS
What do you passionately
pursue?
What drives your
economic engine?
How can you be
the best?
Company success depends on full
commitment and passion. The answer
to the question can be formulated as
follows: “The company solves
customer problems like no other“
This could be based on
the number of
customers, number of
working hours or your
brand's top price. These
are specific variables that
contribute to a
company's financial
success.
This question relates
to your best-selling
products. It is about
identifying your
business's
unparalleled core
competencies.
23. BUSINESS SCOPE
50 STRATEGY & MANAGEMENT MODELS
What?
WHO?
Current scope of
business
CUSTOMER FUNCTION:
Determine customer
requirements to identify which
activities will add value to this
customer group.
CUSTOMERS:
Determine for which customer groups
your company creates added value.
This question should be asked from
the customer's perspective.
TECHNOLOGIES:
Determine technologies, skills or
systems that will enable your company
to outperform the competitors.
24. ROADMAPPING
50 STRATEGY & MANAGEMENT MODELS
Market research Product assessment Technology
scan
NEW DEMAND FOR
(POTENTIAL) CUSTOMERS
PRODUCT POSITIONING
AND COMPARISON
RESEARCH
DEMAND AND VALUE CREATION DEMAND AND VALUE CREATION
Brainstorm new ideas for
products and their
underlying technologies
Rank, order and select
through reward, risk and
resource analysis
Create a market launch
scenario
25. ACTIVITY-BASED COSTING (ABC)
50 STRATEGY & MANAGEMENT MODELS
Department
Expenditures
Department
Activity Costs
Costs for products,
customers, channels,
etc.
Resource Drivers Activity Drivers
26. CUSTOMER JOURNEY MAPPING (CJM)
50 STRATEGY & MANAGEMENT MODELS
1. Recognizea
need
2. Take notice
of a product
3. Orientate 4. Decide 5. Buy 6.Use 7. Buyagain
when satisfiedCrucial steps
Decisive actions
of organization
Decisive treatment
of customer
Emotional
experience
Recognized
obstacles
Suggestions and
improvements
Potential for
optimization
27. NETWORK ANALYSIS
50 STRATEGY & MANAGEMENT MODELS
Assessnetworkdensity
High density and many
nodes are a good indicator
of how well the company is
incorporated into the
network. A network's
density also indicates how
quickly information is
transmitted and shared.
Assessnetworkgaps
Which areas aren't connected? A
strong network has few gaps.
Such networks reflect the
strength, entrepreneurship and
flexibility of a company.
Identifycritical
contactHolders
Who are the liaisons between
the company and “critical“
partners? Identify backup
contacts.
Network
Density
Gaps
Critical
Contact
Holders
28. 5C PRINCIPLES
50 STRATEGY & MANAGEMENT MODELS
Situation
COMPANY
Competitors
Context Collaborators
CustomerS
29. PESTEL ANALYSIS
50 STRATEGY & MANAGEMENT MODELS
Industry
competition
POLITICAL
ECONOMICENVIRONMENT
SOCIAL
TECHNOLOGY
LEGAL
30. HIERARCHY OF NEEDS
50 STRATEGY & MANAGEMENT MODELS
Self-
Realization
Esteem
Affiliation
Security
Physiological Needs
Creativity, spontaneity, problem-solving
Self-respect, self-
confidence, success
Friendship, family, love
Individual security, employment
security, family security
Hunger, thirst, sleep, sex
31. 3C STRATEGIC TRIANGLE
50 STRATEGY & MANAGEMENT MODELS
Competition
Corporation
Customer
 Segment by objectives
 Segment by customer groups
 Resegmented market
 Changes in marketing mix
 Selection and scheduling
 “Make or buy“ decisions
 Improve profitability
 Strength of corporate image
 Capitalize on profit and cost
structure differences
 “Hito-Kane-Mono“: people,
money, things
32. STRATEGY DEVELOPMENT MODEL
50 STRATEGY & MANAGEMENT MODELS
Establish a vision
Develop
preliminary
objectives
Develop annual
objectives
Set up annual
objectives
Fulfill annual
objectives
Monthly
reporting
Yearly
reporting
Catchball Process
In the Catchball process, participants are given the opportunity to throw
ideas back and forth. This results in a targeted determination of goals,
measures and key figures.
1
2
3
4
5
6
7
Self-diagnosis
33. HOUSE OF PURCHASING AND SUPPLY
50 STRATEGY & MANAGEMENT MODELS
Procurement
and
purchasingstrategy
Organizational direction
Sourcing
Performance-
management
HR management
Managementof
supplierrelationship
Managementof
operationalprocess
Knowledgeand
information management
Direction-setting
processes
Procurement
Supporting processes
34. STRATEGIC BUSINESS
PLANNING METHODOLOGY
 Assess current state
 Identify competitive advantages
 Analyze trends and competitors
 Conceptualize desired
state
 Recognize opportunities
 Investigate opportunity gaps
 Assess and pass on
recommendations
 Define and develop plan
 Identify programs
 Determine implementation
plan
Report on
strategic
business
development
Develop
business
strategy
Businessvision
Implementand
formulate
35. BALDRIGE EXCELLENCE FRAMEWORK
50 STRATEGY & MANAGEMENT MODELS
STRATEGY
CUSTOMERS
Management
EMPLOYEES
BUSINESS
ACTIVITIES
ResultsIntegration
Measurement, Analyses, Knowledge Management
Key Values and Concepts
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36. APQC PROCESS CLASSIFICATION FRAMEWORK
50 STRATEGY & MANAGEMENT MODELS
Cultivate
vision and
strategy
Design and
expand on
products and
services
Deliver
products
and services
Oversee
customer
service
BusinessProcess
1
Merchandise
and sell
products
and services
Develop and
manage
workforce
Manage IT
Oversee
financial
resources
Purchase,
construct and
manage
property
Maintain
environ-
mental
health and
safety
Maintain
external
relationships
Manage
knowledge,
improve-
ments and
changes
Managementandsupportservices
2
3
4 5 6 7 8
9
10
1112
37. TOYOTA PRODUCTION
SYSTEM/LEAN MANAGEMENT
Best Quality Shortest Lead TimesLowest Costs
objectives:
Just inTime Jidoka
 Constant Flow
 Cycle Time
 Pull System
 Correct errors immediately
 Separate human work and
machine work
Heijunka standardized work Kaizen
stability
TPS House:
38. SIX STEPS OF KAIZEN
50 STRATEGY & MANAGEMENT MODELS
Define problemsand
objectives
Analyzefacts
Createpotential
solutionsto
problems Plan
Implement
constantreview
39. CAUSE-AND-EFFECT-DIAGRAM
50 STRATEGY & MANAGEMENT MODELS
Machine
Measurement
Method
Man
Materials
MotherNature
40. HARVARD MODEL OF STRATEGIC HUMAN
RESOURCE MANAGEMENT (HRM)
Stakeholders
Interest
 Management
 Shareholders
 Employee Groups
 State Institutions
Situational
Factors
 Employee
Characteristics
 Company Strategies
 Management
Philosophy
 Job Market
 Unions
 Technology
Political Areas
HRM
 Deployment of
Personnel
 Payment System
 Work Organization
Outcomes of
HRM
 Engagement
 Competence
 Stakeholders‘
Congruency
 Profitability
Consequences of
HRM
 Individual Well-Being
 Company Efficiency
 Social Well-Being
41. THEORIES E AND O OF CHANGE
50 STRATEGY & MANAGEMENT MODELS
Dimensions of Change Theory E Theory O Combination of E and O
Objectives Maximize company value Develop organizational
competencies
Explicit understanding of the
contradiction between economic
values and organizational
possibilities
Management Oversee change from top down Encourage participation from
bottom up
Management sets direction
Focus Highlight structure and system Develop corporate culture Focus on both the "hard“
(structures and systems) and on
the “soft“ (corporate culture)
Process Plan and determine programs Evolve through experimentation Anticipate spontaneity
Reward System Motivate through financial
incentives
Motivate through involvement
(Payment as “fair trade“)
Provide incentives to support
change
Use of consultants Problem-solving through
consultant analysis
Management create solutions
with consultant support
Consultants are expert resources
to support employees
“Cracking the Code of Change“
42. 5 LEARNING DISCIPLINES
50 STRATEGY & MANAGEMENT MODELS
Self-
management and
personal
development
Team learning
Mental models
Systems
thinking
Common vision
General views
on ideology,
knowledge and
representation
Identity
Under-
standing
respons-
ibilities
Common
vision
Moti-
vation
Finality Analyze personal
goals
Continued
develop-
ment
Concen-
tration
Increase
intelligence within
the group and
organization
Overcome
defense
mech-
anisms
Develop a
culture of
dialogue
Entirety
Conn-
ection
Related-
ness
Dependency
and
interactions
43. RATER MODEL
50 STRATEGY & MANAGEMENT MODELS
Reliable and accurate
execution of services
Courteous, self-assured
manner
External appearance
(clothes, presentation)
Employees' ability to
empathize
Friendliness and quick
response to customer
needs
Empathy
RATER
Factors
44. NINE-FIELD MATRIX
50 STRATEGY & MANAGEMENT MODELS
Competitive Standing
MarketAttractiveness
16
21%
14 62%
8 41
%
20
32,5%
56%5
8
16%
low medium high
lowmediumhigh
45. OPPORTUNITY/VULNERABILITY MATRIX
50 STRATEGY & MANAGEMENT MODELS
ReturnonCapitalEmployed=ROCE
4x 0,4x
Comparative Market Share
70%
40%
0%
1x
46. MARKET-DRIVEN ORGANIZATION
50 STRATEGY & MANAGEMENT MODELS
Market-driven
organization
capacity1 capacity2 capacity3 capacity4 capacity5 Marketscan
Customer
network
47. PROFIT FROM THE CORE
50 STRATEGY & MANAGEMENT MODELS
 Define boundaries
 Familiarize customer with core
differences
 Reduce costs
 Promote all potential core
operations
 Discourage competitive
investment
Focus
expand
redefine
 Identify and evaluate strengths
 Expand into relaxed “neighborhoods“
 Expand core boundaries
 Pursue sustainable formula for growth
 Pursue future profit sharing
 Redefine new and strong
differentiations
 Reinforce operational platform
 Fully appreciate leadership
power
 Invest in new possibilities and
capabilities
F-E-R cycle:
48. PRICE ELASTICITY OF DEMAND
50 STRATEGY & MANAGEMENT MODELS
ProductB: rigid
Little change in quantitative
demand as price increases by
one unit.
Producta: elastic
Noticeable change in
quantitative
demand as price
increases by one unit.
Quantityof demand
Price
Howstrategically appropriate
are the company
resources/capabilities:
 Are they valuable?
 Are they rare?
 Are they inimitable?
 Are they non-sustainable?
These questions make up the
VRIN ANALYSIS
49. VRIN ANALYSIS
50 STRATEGY & MANAGEMENT MODELS
Strategically
distinctive
resources
Non-
sustainable
INIMITABLE
Rare
Valuable
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50. AGGRESSIVE AND
PROACTIVE STRATEGIES Which of these strategies best
reflects the company?
Seeker:
 Most aggressive
 Constant focus on developing new
products, new market entries and
exploiting opportunities
DEFENDER:
 No aggressive pursuit of market
 Focus on market shares in stable and
mature markets
Analyzer:
 Positioned between seeker and
defender
 Lower risk appetite than seeker, but
not as error-free as defender
Reactor:
 No proactive strategy, more of a
reaction to events
 Strategy without a specific direction
 Least effective strategy
Aggression
Proactivity
Low High
LowHigh
Analyzer
Defender
Reactor
Seeker
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50 Strategy And Management Models PPT Slide Template

  • 1. PREMIUM POWERPOINT SLIDES 50 Strategy and Management Models
  • 2. 50 Strategy & Management Models POWERPOINT TEMPLATE
  • 3. Good managementis the art of making problems so interesting and their solutions so constructive that everyone wants to get to work and deal withthem. Paul Hawken (Environmentalist)
  • 4. 1. STRATEGIC DIALOGUE 50 STRATEGY & MANAGEMENT MODELS Whataremyskills? HowcanI implementthem? What are mypreferred choices? Whataremy choices? Inside-Out: Analysis Choices Implement Initiate Observe Outside-Out: Analysis Spotlight Select
  • 5. 2. BLUE OCEAN METHOD 50 STRATEGY & MANAGEMENT MODELS Costs Customer Benefit VALUE INNOVATION ELIMINATION REDUCTION INCREASE CREATION Cost savings are achieved by reduction or elimination of competitive factors. The value for the buyer is enhanced by increasing or creating elements, which have not been offered on the market.
  • 6. 3. BCG MATRIX 50 STRATEGIE- & MANAGEMENT-MODELLE Stars: Potentially profitable products with relatively high market share in a rapidly growing market. QuestionMark: Products with high market growth but low market share and uncertain growth rate. Dogs : Products that should be taken off market if not profitable. Cash Cows: Extremely profitable products with strong market growth and a high and stable market share. high RELATIVE MARKET SHARE Question Marks Poor Dogs Stars Cash Cows low high low MARKETGROWTHRATE Product LifeCycle DIVEST INVEST SLIM SKIM Size of bubble represents revenue
  • 7. 4. PORTER’S FIVE FORCES 50 STRATEGY & MANAGEMENT MODELS Potentiallynew competitors threat through new competitors Potentialfurther stakeholder Potential bargaining power and the ability to intervene in the industry events Customer bargaining power of customers Substituteproducts threat through substitute products or services Suppliers bargaining strength of suppliers COMPETITORS / RIVALRY BETWEEN INDUSTRY SUPPLIERS
  • 8. 5. VALUE DISCIPLINES 50 STRATEGY & MANAGEMENT MODELS Performance of market leaders Minimal performance within industry Strive for optimal operating costs Operational excellenceof businessprocesses Customer confidence Supply best products using latest technologies Product superiority Reliable customer service
  • 9. 6. VALUE-BASED MANAGEMENT (VBM) 50 STRATEGY & MANAGEMENT MODELS Main objective: Increase companyvalue Determine specific organizational objectives Develop strategies andselect organizational structures Determinevalue drivers Developplanof action,select measuresand define objectives Assess performance
  • 10. 7. VALUE CHAIN MODEL 50 STRATEGY & MANAGEMENT MODELS Inbound Logistics Operations Outbound Logistics Marketing and Sales Service FIRM INFRASTRUCTURE HUMAN RESOURCES TECHNOLOGY DEVELOPMENT PROCUREMENT SUPPORTACTIVITIESPRIMARYACTIVITIES Sourcing and Procurement Systems Customer Relationship Management Systems Industry Value Chain
  • 11. 8. 4 P’S OF MARKETING (MARKETING-MIX) 50 STRATEGY & MANAGEMENT MODELS PRODUCT PRICE PROMOTION PLACE
  • 12. 9. BRANDING PENTAGRAM 50 STRATEGY & MANAGEMENT MODELS 1. Brandingprinciples 2. stabilityinbrand leaders 3. Planningand controlcycle 4. Embeddingthe brand 5. Brandpositioning
  • 13. 10. CLIENT PYRAMID 50 STRATEGY & MANAGEMENT MODELS Subsequent 80% of customers Subsequent 15% of customers Subsequent 4% of customers Top 1 % of customers New vs. Existing Top vs. Small) (measurement required) Active vs. Inactive (time period required) A (Top) B (Groß) C (Mittel) D (Klein) Inaktive Kunden Potentielle Kunden Mögliche Interessenten Download at www.PresentationLoad.com
  • 14. 11. GROWTH MODEL 50 STRATEGY & MANAGEMENT MODELS TIME STAGE1: Growth through creativity STAGE2: Growth through direction STAGE3: Growth through delegation STAGE4: Growth through organization STAGE5: Growth through organization STAGE6: Growth through affiliation Leadership crisis Autonomy crisis Control crisis Bureaucracy crisis Growth crisis COMPANYSIZE
  • 15. 12. BUSINESS PROCESS REDESIGN (BPR) 50 STRATEGY & MANAGEMENT MODELS Decide onscope and objectives Redesign process structure Establish management Realize and Integrate NECESSARY INDICATORS:  Conflicts  Meetings  Unstructured communication  Strategic dialogue KEY ELEMENTS:  Focus on output requirements  Critical success factors  Effectiveness KEY ELEMENTS:  Outline management tools  Assess performance  Support learning process and compensation KEY ELEMENTS:  Establish management  Supervise change management
  • 16. 13. MABA ANALYSIS 50 STRATEGY & MANAGEMENT MODELS MarketAttractiveness(MA) BusinessAttractiveness (BA) High MA/low BA Average Least attractive High BA/low MA Large market (not yet an attractive opportunity) Mid-sized, attractive market in which 35% market shares belong to company Relatively small market but an attractive opportunity Most attractive
  • 17. 14. PURCHASING MODEL 50 STRATEGY & MANAGEMENT MODELS 1. Leverage Items: Items very important to the company that are in abundant supply (e.g. electric motors, heating oil, electronic data). 2. Strategic Items: High-value materials with large financial impact but in low supply (e.g. raw materials). 3. Non-critical Items: Items that have a functional role, are in abundant supply but have a low financial impact (e.g. commodities such as steel, coal or office supplies). 4. Bottleneck Items: Items that have little financial impact but due to deficiencies in production, are in low supply (e.g. electric parts or outside services). Leverage Items STRATEGIC ITEMS BOTTLENECK ITEMSNon-critical Items SUPPLY RISK FINANCIALREPERCUSSION lowhigh highlow
  • 18. 15. SIX SIGMA 50 STRATEGY & MANAGEMENT MODELS -4 -3 -2 -1 0 -1 -2 -3 -4 68.26% Number of standard deviations of average value 95.4% 99.74% 34.13% 34.13% 13.57% 13.57% 2.16% 2.16% 0.13% 0.13% ReversalPoint Normal distribution as continuous random variable, whose probability density has the form of a bell curve
  • 19. 16. EFQM MODEL 50 STRATEGY & MANAGEMENT MODELS Strategy Customer Results Leadership People Resources PROCESSES PRODUCTS SERVICE People Results Society Results BUSINESS RESULTS ENABLERS RESULTS LEARNING,CREATIVITYAND INNOVATION TAKE ACTION IMPACT
  • 20. 17. VALUE STREAM MAPPING 50 STRATEGY & MANAGEMENT MODELS supplier Storage Cut Weld Assemble Distribution 3 hours 1 hour 30 minutes 30 minutes 10 minutes 5 minutes 30 minutes … 5 minutes customermonitor 1 2 3 4 5
  • 21. 18. EIGHT PHASES OF CHANGE 50 STRATEGY & MANAGEMENT MODELS 1 2 3 4 5 6 7 8 Createsense of urgency  Analyze market  Analyze competition  Identify possible crises and opportunities Createa coalition  Form a group of influential and responsible individuals  Enforce teamwork Sharevision  Communicate and share vision and strategy  Determine leaders from coalition Secure short-termgains  Plan performance improvements  Establish and announce profits  Reward responsible parties Establish a clear vision  Develop a vision  Develop strategies to realize vision Assist in overcoming obstacles  Circumvent obstacles  Improve and modify structures  Increase risk-taking Supportand maintain progress  Increase growth  Revive old processes with new, success-oriented structures  Support successful processes Establish  Focus on customers and productivity to improve performance  Improve management effectiveness
  • 22. 19. SIX THINKING HATS 50 STRATEGY & MANAGEMENT MODELS Hat/Hut Focus Typicalquestions  Facts and information  Missing information  Various forms of information  What information is necessary?  What information is available  Feelings  Intuition  What are our feelings?  What does our intuition tell us?  Drawbacks  Reasons why it may not work  Pitfalls  What are the possible risks?  What are the difficulties?  Advantages  Optimism  Reasons why it could work  Find opportunities  What are the advantages?  What are the positive aspects?  How can they be realized?  Opportunities  Growth  New ideas  Creative thinking  What other opportunities areavailable?  Can we accept the challenge?  Communication management  Summary and findings  What are our areas of focus?  Can we summarize?
  • 23. 20. PLAN-DO-CHECK-ACT (PDCA): PROBLEM-SOLVING 4 3 1 2 Implement plannedtasks Observe and measure implementation Plantasks with clear objectives Adjust tasks DO check Plan act Improvement cycle
  • 24. 21. CULTURAL DIMENSIONS 50 STRATEGY & MANAGEMENT MODELS Extent to which the less influential employees accept a power distance The relationship between individuality and collectivity within a company “Male“ cultures focus on persistence and personal goals, while “female“ cultures focus on quality of life and relationships Long-term oriented cultures focus on future Uncertain situations are largely avoided Cultural differences Individualism / Collectivism Long-term/ short- term orientation Masculinity/ Femininity Power Distance Uncertainty avoidance
  • 25. 22. BIG HAIRY AUDACIOUS GOAL (BHAG) 50 STRATEGY & MANAGEMENT MODELS What do you passionately pursue? What drives your economic engine? How can you be the best? Company success depends on full commitment and passion. The answer to the question can be formulated as follows: “The company solves customer problems like no other“ This could be based on the number of customers, number of working hours or your brand's top price. These are specific variables that contribute to a company's financial success. This question relates to your best-selling products. It is about identifying your business's unparalleled core competencies.
  • 26. 23. BUSINESS SCOPE 50 STRATEGY & MANAGEMENT MODELS What? WHO? Current scope of business CUSTOMER FUNCTION: Determine customer requirements to identify which activities will add value to this customer group. CUSTOMERS: Determine for which customer groups your company creates added value. This question should be asked from the customer's perspective. TECHNOLOGIES: Determine technologies, skills or systems that will enable your company to outperform the competitors.
  • 27. 24. ROADMAPPING 50 STRATEGY & MANAGEMENT MODELS Market research Product assessment Technology scan NEW DEMAND FOR (POTENTIAL) CUSTOMERS PRODUCT POSITIONING AND COMPARISON RESEARCH DEMAND AND VALUE CREATION DEMAND AND VALUE CREATION Brainstorm new ideas for products and their underlying technologies Rank, order and select through reward, risk and resource analysis Create a market launch scenario
  • 28. 25. ACTIVITY-BASED COSTING (ABC) 50 STRATEGY & MANAGEMENT MODELS Department Expenditures Department Activity Costs Costs for products, customers, channels, etc. Resource Drivers Activity Drivers
  • 29. 26. CUSTOMER JOURNEY MAPPING (CJM) 50 STRATEGY & MANAGEMENT MODELS 1. Recognizea need 2. Take notice of a product 3. Orientate 4. Decide 5. Buy 6.Use 7. Buyagain when satisfiedCrucial steps Decisive actions of organization Decisive treatment of customer Emotional experience Recognized obstacles Suggestions and improvements Potential for optimization
  • 30. 27. NETWORK ANALYSIS 50 STRATEGY & MANAGEMENT MODELS Assessnetworkdensity High density and many nodes are a good indicator of how well the company is incorporated into the network. A network's density also indicates how quickly information is transmitted and shared. Assessnetworkgaps Which areas aren't connected? A strong network has few gaps. Such networks reflect the strength, entrepreneurship and flexibility of a company. Identifycritical contactHolders Who are the liaisons between the company and “critical“ partners? Identify backup contacts. Network Density Gaps Critical Contact Holders
  • 31. 28. 5C PRINCIPLES 50 STRATEGY & MANAGEMENT MODELS Situation COMPANY Competitors Context Collaborators CustomerS
  • 32. 29. PESTEL ANALYSIS 50 STRATEGY & MANAGEMENT MODELS Industry competition POLITICAL ECONOMICENVIRONMENT SOCIAL TECHNOLOGY LEGAL
  • 33. 30. HIERARCHY OF NEEDS 50 STRATEGY & MANAGEMENT MODELS Self- Realization Esteem Affiliation Security Physiological Needs Creativity, spontaneity, problem-solving Self-respect, self- confidence, success Friendship, family, love Individual security, employment security, family security Hunger, thirst, sleep, sex
  • 34. 31. 3C STRATEGIC TRIANGLE 50 STRATEGY & MANAGEMENT MODELS Competition Corporation Customer  Segment by objectives  Segment by customer groups  Resegmented market  Changes in marketing mix  Selection and scheduling  “Make or buy“ decisions  Improve profitability  Strength of corporate image  Capitalize on profit and cost structure differences  “Hito-Kane-Mono“: people, money, things
  • 35. 32. STRATEGY DEVELOPMENT MODEL 50 STRATEGY & MANAGEMENT MODELS Establish a vision Develop preliminary objectives Develop annual objectives Set up annual objectives Fulfill annual objectives Monthly reporting Yearly reporting Catchball Process In the Catchball process, participants are given the opportunity to throw ideas back and forth. This results in a targeted determination of goals, measures and key figures. 1 2 3 4 5 6 7 Self-diagnosis
  • 36. 33. HOUSE OF PURCHASING AND SUPPLY 50 STRATEGY & MANAGEMENT MODELS Procurement and purchasingstrategy Organizational direction Sourcing Performance- management HR management Managementof supplierrelationship Managementof operationalprocess Knowledgeand information management Direction-setting processes Procurement Supporting processes
  • 37. 34. STRATEGIC BUSINESS PLANNING METHODOLOGY  Assess current state  Identify competitive advantages  Analyze trends and competitors  Conceptualize desired state  Recognize opportunities  Investigate opportunity gaps  Assess and pass on recommendations  Define and develop plan  Identify programs  Determine implementation plan Report on strategic business development Develop business strategy Businessvision Implementand formulate
  • 38. 35. BALDRIGE EXCELLENCE FRAMEWORK 50 STRATEGY & MANAGEMENT MODELS STRATEGY CUSTOMERS Management EMPLOYEES BUSINESS ACTIVITIES ResultsIntegration Measurement, Analyses, Knowledge Management Key Values and Concepts Download at www.PresentationLoad.com
  • 39. 36. APQC PROCESS CLASSIFICATION FRAMEWORK 50 STRATEGY & MANAGEMENT MODELS Cultivate vision and strategy Design and expand on products and services Deliver products and services Oversee customer service BusinessProcess 1 Merchandise and sell products and services Develop and manage workforce Manage IT Oversee financial resources Purchase, construct and manage property Maintain environ- mental health and safety Maintain external relationships Manage knowledge, improve- ments and changes Managementandsupportservices 2 3 4 5 6 7 8 9 10 1112
  • 40. 37. TOYOTA PRODUCTION SYSTEM/LEAN MANAGEMENT Best Quality Shortest Lead TimesLowest Costs objectives: Just inTime Jidoka  Constant Flow  Cycle Time  Pull System  Correct errors immediately  Separate human work and machine work Heijunka standardized work Kaizen stability TPS House:
  • 41. 38. SIX STEPS OF KAIZEN 50 STRATEGY & MANAGEMENT MODELS Define problemsand objectives Analyzefacts Createpotential solutionsto problems Plan Implement constantreview
  • 42. 39. CAUSE-AND-EFFECT-DIAGRAM 50 STRATEGY & MANAGEMENT MODELS Machine Measurement Method Man Materials MotherNature
  • 43. 40. HARVARD MODEL OF STRATEGIC HUMAN RESOURCE MANAGEMENT (HRM) Stakeholders Interest  Management  Shareholders  Employee Groups  State Institutions Situational Factors  Employee Characteristics  Company Strategies  Management Philosophy  Job Market  Unions  Technology Political Areas HRM  Deployment of Personnel  Payment System  Work Organization Outcomes of HRM  Engagement  Competence  Stakeholders‘ Congruency  Profitability Consequences of HRM  Individual Well-Being  Company Efficiency  Social Well-Being
  • 44. 41. THEORIES E AND O OF CHANGE 50 STRATEGY & MANAGEMENT MODELS Dimensions of Change Theory E Theory O Combination of E and O Objectives Maximize company value Develop organizational competencies Explicit understanding of the contradiction between economic values and organizational possibilities Management Oversee change from top down Encourage participation from bottom up Management sets direction Focus Highlight structure and system Develop corporate culture Focus on both the "hard“ (structures and systems) and on the “soft“ (corporate culture) Process Plan and determine programs Evolve through experimentation Anticipate spontaneity Reward System Motivate through financial incentives Motivate through involvement (Payment as “fair trade“) Provide incentives to support change Use of consultants Problem-solving through consultant analysis Management create solutions with consultant support Consultants are expert resources to support employees “Cracking the Code of Change“
  • 45. 42. 5 LEARNING DISCIPLINES 50 STRATEGY & MANAGEMENT MODELS Self- management and personal development Team learning Mental models Systems thinking Common vision General views on ideology, knowledge and representation Identity Under- standing respons- ibilities Common vision Moti- vation Finality Analyze personal goals Continued develop- ment Concen- tration Increase intelligence within the group and organization Overcome defense mech- anisms Develop a culture of dialogue Entirety Conn- ection Related- ness Dependency and interactions
  • 46. 43. RATER MODEL 50 STRATEGY & MANAGEMENT MODELS Reliable and accurate execution of services Courteous, self-assured manner External appearance (clothes, presentation) Employees' ability to empathize Friendliness and quick response to customer needs Empathy RATER Factors
  • 47. 44. NINE-FIELD MATRIX 50 STRATEGY & MANAGEMENT MODELS Competitive Standing MarketAttractiveness 16 21% 14 62% 8 41 % 20 32,5% 56%5 8 16% low medium high lowmediumhigh
  • 48. 45. OPPORTUNITY/VULNERABILITY MATRIX 50 STRATEGY & MANAGEMENT MODELS ReturnonCapitalEmployed=ROCE 4x 0,4x Comparative Market Share 70% 40% 0% 1x
  • 49. 46. MARKET-DRIVEN ORGANIZATION 50 STRATEGY & MANAGEMENT MODELS Market-driven organization capacity1 capacity2 capacity3 capacity4 capacity5 Marketscan Customer network
  • 50. 47. PROFIT FROM THE CORE 50 STRATEGY & MANAGEMENT MODELS  Define boundaries  Familiarize customer with core differences  Reduce costs  Promote all potential core operations  Discourage competitive investment Focus expand redefine  Identify and evaluate strengths  Expand into relaxed “neighborhoods“  Expand core boundaries  Pursue sustainable formula for growth  Pursue future profit sharing  Redefine new and strong differentiations  Reinforce operational platform  Fully appreciate leadership power  Invest in new possibilities and capabilities F-E-R cycle:
  • 51. 48. PRICE ELASTICITY OF DEMAND 50 STRATEGY & MANAGEMENT MODELS ProductB: rigid Little change in quantitative demand as price increases by one unit. Producta: elastic Noticeable change in quantitative demand as price increases by one unit. Quantityof demand Price
  • 52. Howstrategically appropriate are the company resources/capabilities:  Are they valuable?  Are they rare?  Are they inimitable?  Are they non-sustainable? These questions make up the VRIN ANALYSIS 49. VRIN ANALYSIS 50 STRATEGY & MANAGEMENT MODELS Strategically distinctive resources Non- sustainable INIMITABLE Rare Valuable Download at www.PresentationLoad.com
  • 53. 50. AGGRESSIVE AND PROACTIVE STRATEGIES Which of these strategies best reflects the company? Seeker:  Most aggressive  Constant focus on developing new products, new market entries and exploiting opportunities DEFENDER:  No aggressive pursuit of market  Focus on market shares in stable and mature markets Analyzer:  Positioned between seeker and defender  Lower risk appetite than seeker, but not as error-free as defender Reactor:  No proactive strategy, more of a reaction to events  Strategy without a specific direction  Least effective strategy Aggression Proactivity Low High LowHigh Analyzer Defender Reactor Seeker
  • 54. Click here to visit www.PresentationLoad.com DOWNLOAD POWERPOINT SLIDES