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Common Issues with
Privacy Policies
These are the 10 most commonly seen issues when it
comes to Privacy Policies.
Keep your Privacy Policy effective, enforceable and legally
compliant by checking for each issue and addressing any
that you find.
The average person needs to be able to understand your Privacy Policy,
and your average person is not a lawyer.
Keep your language simple, use common words and cut out the fancy
legal jargon.
Issue 1:
Your Privacy Policy is written in legalese
If your Privacy Policy is impossible to find, it may as well not exist.
Add a static link to your website footer and/or mobile app menu where
users can access your Policy at any time.
Issue 2:
Your Privacy Policy is difficult to find or is hidden
You need to become familiar with privacy laws that affect your business.
Laws like the GDPR, CalOPPA and COPPA have a lot of requirements if
you fall under their jurisdiction.
Issue 3:
You aren’t complying with relevant laws
Your Privacy Policy needs to accurately reflect and describe your
business practices.
Some privacy laws like the CCPA even require occasional updates.
Make sure your Privacy Policy is kept current and that you include
an “effective date” to reflect when the last update was done.
Issue 4:
Your Privacy Policy isn’t kept up-to-date
For your Privacy Policy to be effective and enforceable, you need to get
your users to consent to it.
The best practice method to do this is with a checkbox and “Agree”
statement.
Use this checkbox at places where you collect personal information such
as an email sign-up form, create-account screen or checkout page.
Issue 5:
You don’t get users to consent to your Privacy Policy
Did you include these important but frequently forgotten clauses..?
Issue 6:
You didn’t include important clauses
What law governs the Policy
Business transferring
Sharing information with third parties
If you didn’t, you need to add them.
The formatting of your Privacy Policy is almost as important as the
content itself.
Make it as easy to read and navigate as possible by:
Issue 7:
You use long, dense blocks of text
Breaking up big paragraphs
Using lists
Using short sentences and simple words
Adding visuals to break up the text
This is difficult to read:
This, not so much:
Make sure you train your team or employees on what’s in your Privacy
Policy.
They won’t be able to uphold your privacy practices if they aren’t aware
of what’s going on.
Issue 8:
Your team doesn’t know your Privacy Policy content
Writing vague clauses that aren’t actually helpful isn’t a way to avoid
legal issues, and it definitely isn’t a way to keep your users informed.
Issue 9:
You wrote your Privacy Policy with litigation in mind, and
not your users
Writing vague clauses that aren’t actually helpful isn’t a way to avoid
legal issues, and it definitely isn’t a way to keep your users informed.
Larger businesses that have customers, partners, developers and other
client bases may benefit from having multiple different Privacy Policies in
place.
You likely collect and use different information from each group, and use
it in different ways, too.
Consider having a Privacy Policy for each group rather than one long,
complex one.
Issue 10:
You have one Privacy Policy for a number of different
users
By reviewing your Privacy
Policy for these 10 common
issues and addressing them
immediately, you’ll have a
legally-compliant Privacy
Policy that will satisfy your
users.
10 Common Issues with Privacy Policies

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10 Common Issues with Privacy Policies

  • 2. These are the 10 most commonly seen issues when it comes to Privacy Policies. Keep your Privacy Policy effective, enforceable and legally compliant by checking for each issue and addressing any that you find.
  • 3. The average person needs to be able to understand your Privacy Policy, and your average person is not a lawyer. Keep your language simple, use common words and cut out the fancy legal jargon. Issue 1: Your Privacy Policy is written in legalese
  • 4.
  • 5. If your Privacy Policy is impossible to find, it may as well not exist. Add a static link to your website footer and/or mobile app menu where users can access your Policy at any time. Issue 2: Your Privacy Policy is difficult to find or is hidden
  • 6. You need to become familiar with privacy laws that affect your business. Laws like the GDPR, CalOPPA and COPPA have a lot of requirements if you fall under their jurisdiction. Issue 3: You aren’t complying with relevant laws
  • 7. Your Privacy Policy needs to accurately reflect and describe your business practices. Some privacy laws like the CCPA even require occasional updates. Make sure your Privacy Policy is kept current and that you include an “effective date” to reflect when the last update was done. Issue 4: Your Privacy Policy isn’t kept up-to-date
  • 8.
  • 9. For your Privacy Policy to be effective and enforceable, you need to get your users to consent to it. The best practice method to do this is with a checkbox and “Agree” statement. Use this checkbox at places where you collect personal information such as an email sign-up form, create-account screen or checkout page. Issue 5: You don’t get users to consent to your Privacy Policy
  • 10.
  • 11. Did you include these important but frequently forgotten clauses..? Issue 6: You didn’t include important clauses What law governs the Policy Business transferring Sharing information with third parties If you didn’t, you need to add them.
  • 12. The formatting of your Privacy Policy is almost as important as the content itself. Make it as easy to read and navigate as possible by: Issue 7: You use long, dense blocks of text Breaking up big paragraphs Using lists Using short sentences and simple words Adding visuals to break up the text
  • 13. This is difficult to read:
  • 14. This, not so much:
  • 15. Make sure you train your team or employees on what’s in your Privacy Policy. They won’t be able to uphold your privacy practices if they aren’t aware of what’s going on. Issue 8: Your team doesn’t know your Privacy Policy content
  • 16. Writing vague clauses that aren’t actually helpful isn’t a way to avoid legal issues, and it definitely isn’t a way to keep your users informed. Issue 9: You wrote your Privacy Policy with litigation in mind, and not your users Writing vague clauses that aren’t actually helpful isn’t a way to avoid legal issues, and it definitely isn’t a way to keep your users informed.
  • 17. Larger businesses that have customers, partners, developers and other client bases may benefit from having multiple different Privacy Policies in place. You likely collect and use different information from each group, and use it in different ways, too. Consider having a Privacy Policy for each group rather than one long, complex one. Issue 10: You have one Privacy Policy for a number of different users
  • 18.
  • 19. By reviewing your Privacy Policy for these 10 common issues and addressing them immediately, you’ll have a legally-compliant Privacy Policy that will satisfy your users.