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Legal Requirements for
Social Media Managers
If you’re a social media manager,
you collect and use a lot of
legally-protected personal
information such as:
Online screen names and
user photos
Email addresses
Geolocational information
Analytics information
When you collect such information, laws like CalOPPA, the GDPR and
PIPEDA require you to have and publicly post a Privacy Policy.
The Privacy Policy will need to disclose what personal data you collect
and how you use it.
The company you manage social media for will need to have this
important legal agreement in place to make your use of this information
legally compliant.
While it’s up to the company
to create a Privacy Policy, as
a social media manager you’ll
be responsible for ensuring
advertising disclosures are a
part of each social media ad
you promote.
In the United States, the Federal
Trade Commission (FTC) monitors
social media platforms to ensure
advertisements are correctly
disclosed as being ads and aren’t
misleading.
The FTC requires that all social
media posts that are sponsored
endorsements be disclosed as
such.
Endorsements are considered to
be sponsored when anything of
value is exchanged for the
endorsement.
This can include anything from
payments and free products to
gifts and discounts.
According to the FTC,
ad disclosures must be:
Written in clear and
explicit language
Similar to the ad
Easy to read
(Note: Audio and video ads have
additional requirements.)
An example of this would be
the word “Sponsored” being
immediately below the name
of the company here, before
the text of the ad:
You can also use hashtags
(#ad, for example) and
superimposed text on the
post to make it clear it’s an
endorsement, ad or
sponsored post.
Just make sure your hashtag
isn’t buried at the middle or
end of a long list of other
hashtags:
As the social media manager, make sure
you do the following:
Ensure the company you work for has a Privacy Policy in place that
addresses the information you collect via social media.
Become familiar with what disclosure methods are acceptable.
Provide guidance to any influencers or endorsers you work with so
they know how to appropriately disclose that their pictures or posts
are sponsored.
Make sure to monitor all sponsored posts for the correct disclosures.
Legal Requirements for Social Media Managers

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Legal Requirements for Social Media Managers

  • 2. If you’re a social media manager, you collect and use a lot of legally-protected personal information such as: Online screen names and user photos Email addresses Geolocational information Analytics information
  • 3. When you collect such information, laws like CalOPPA, the GDPR and PIPEDA require you to have and publicly post a Privacy Policy. The Privacy Policy will need to disclose what personal data you collect and how you use it. The company you manage social media for will need to have this important legal agreement in place to make your use of this information legally compliant.
  • 4. While it’s up to the company to create a Privacy Policy, as a social media manager you’ll be responsible for ensuring advertising disclosures are a part of each social media ad you promote.
  • 5. In the United States, the Federal Trade Commission (FTC) monitors social media platforms to ensure advertisements are correctly disclosed as being ads and aren’t misleading. The FTC requires that all social media posts that are sponsored endorsements be disclosed as such.
  • 6.
  • 7. Endorsements are considered to be sponsored when anything of value is exchanged for the endorsement. This can include anything from payments and free products to gifts and discounts.
  • 8. According to the FTC, ad disclosures must be: Written in clear and explicit language Similar to the ad Easy to read (Note: Audio and video ads have additional requirements.)
  • 9. An example of this would be the word “Sponsored” being immediately below the name of the company here, before the text of the ad:
  • 10. You can also use hashtags (#ad, for example) and superimposed text on the post to make it clear it’s an endorsement, ad or sponsored post. Just make sure your hashtag isn’t buried at the middle or end of a long list of other hashtags:
  • 11. As the social media manager, make sure you do the following: Ensure the company you work for has a Privacy Policy in place that addresses the information you collect via social media. Become familiar with what disclosure methods are acceptable. Provide guidance to any influencers or endorsers you work with so they know how to appropriately disclose that their pictures or posts are sponsored. Make sure to monitor all sponsored posts for the correct disclosures.