These are the slides from Ilaria Vitali's workshop at Product of Things Conference in Tel Aviv on July 2018: Who this workshop is for: This workshop is for those who wish to develop and improve IoT products and wish to familiarize themselves with the ‘Mapping the IoT Toolkit’ After this workshop you will be able to: - Use the ‘Mapping the IoT Toolkit’ - Avoid the tech-trap and understand when it is the right move to use technology to add extra value to your product - Have a different perspective on how to evaluate smart product ideas What is covered: - Brainstorm and develop ideas using ‘Mapping the IoT Toolkit’ deck cards - How to make ideas stronger by following the ‘I want to make my concept better’ guide - Familiarize with a design-driven approach to IoT products *The workshop is conducted in small groups, 5 participants per group In this workshop, Ilaria brings a unique approach to IoT design, integrating the needs of the industry with the theory of academia.

1. Workshop by Moriya Kassis
‘Mapping the IoT Toolkit’
an open research to design
meaningful smart products
Workshop by Ilaria Vitali,
Research Fellow, PHD at
Consultant at

2. Let’s Productise!
I am Ilaria Vitali
I am here to design better smart products.
You can find me at vitaliilaria
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3. 3

4. WHY ARE WE HERE?
Workshop goals
4
1

5. DO YOUR CUSTOMERS
ACTUALLY WANT AN
IOT PRODUCT?
5

6. 6
AVOID FALLING
IN THE TECH TRAP
(2013) Quirky - Egg minder

7. 7
A PROBLEM-FRAMING APPROACH
WITH THE “MappingTheIoT”
TOOLKIT
WORKSHOP GOALS

8. 8
PROBLEM FINDING AND FRAMING
Is it the right
problem?
Is it a good
direction?

9. WORKSHOP AGENDA
▰ Toolkit overview
▰ Divide in groups
▰ The challenge
▰ Generate a product idea!
▰ Make the idea better using the Toolkit
▰ Present & Discuss
9

10. MAPPING THE IOT TOOLKIT
An open Toolkit for designing IoT products
10
2

11. 11
mappingtheiot.polimi.it

12. 12
ASKING QUESTIONS!
▰ IoT Complexity = many
aspects to consider!
▰ Identify issues as soon as
possible
▰ Explore possibilities, don’t
jump to conclusions
▰ Be critic
▰ *Ask users

13. WHEN TO USE THE TOOLKIT?
13Double diamond model / design process Product Lifecycle model (Daniel Elizalde)
Product
strategy
Roadmap /
planningDevelopment
Ideation /
Research
Release
planning
Market
User needs
Competitive research
Targets
Problem statement
Value proposition
Financial statement
Sales& distrib.
MVP
Prioritization
Cost analysis
Build VS Buy VS partner
...
Engineering
Prototyping
User testing
...
Marketing plan
Sales
Operations
...

14. 14
ELEMENTS
THE DECK
ANALYSIS CARDS ACTIVITY GUIDES

15. 15
GUIDES I WANT TO START A
NEW PROJECT
I WANT TO
BRAINSTORM IDEAS
I WANT TO ANALYZE
SMART PRODUCTS
I WANT TO MAKE MY
CONCEPT BETTER

16. 16
DECK
DIVIDED IN 7
SECTIONS
SUPPORT FOR
ACTIVITIES
THEMATIC,
GENERATIVE
QUESTIONS

17. 17
RESEARCH EXERCISE
ANALYSIS
CARDS
FEATURES
MAP
I WANT TO ANALYZE
SMART PRODUCTS

18. LET’S
START!
Divide in groups
5’’
18

19. ICE BREAKER EXERCISE: SPEED MEETING
1. PICK A
COLOUR
Technology
Design
Market
2. INTRODUCE
YOURSELF
Who are you?
What do you do?
Why did you decide
to attend PofT?
*Bonus: with a different
expertise/colour
3. CREATE A
GREAT TEAM!
Meet others and
create a 4-5
people team!
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20. THE
CHALLENGE
A design simulation
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21. 21
TOPIC: THE USE OF WATER IN THE HOUSE
SPECIFIC CONTEXT: THE SHOWER
AIM: DESIGN A SMART SOLUTION (POSSIBLY IoT)

22. 22
YOUR USERS: CHOOSE ONE

23. 23
USE THE CANVAS

24. 24
1
LIST WHAT YOU THINK
YOUR USER PERSONA
WILL NEED, DESIRE,
LIKE, BE AFRAID, BE
CONCERNED ABOUT
2
IDENTIFY ONE* KEY PRODUCT
THAT WILL “BECOME SMART”.
LIST FEW KEY PRODUCT
REQUIREMENTS
(And a few functions)
3
WHAT WILL BE SOME
KEY POINTS IN THE
USER INTERACTION?
A SMART (IOT) SOLUTION FOR THE SHOWER
4
SUMMARIZE THE IDEA
IN A TWEET

25. EXAMPLE
A SMART (IOT) SOLUTION FOR THE SHOWER
1
LIST WHAT YOU THINK
YOUR USER PERSONA WILL
NEED, DESIRE, LIKE
2
IDENTIFY ONE* KEY PRODUCT THAT
WILL “BECOME SMART”.
LIST FEW KEY PRODUCT
REQUIREMENTS
3
WHAT WILL BE SOME
KEY POINTS IN THE
USERINTERACTION?
4
SUMMARIZE THE
IDEA IN A TWEET
FEEL SAFE
DO NOT “FEEL
MONITORED”
POSSIBILITY TO
CALL FOR HELP
DO NOT FEEL
ASHAMED &
VULNERABLE
NO VIDEO
CAMERA!
(PRIVACY!)
NO
DISPLAYS
USES VOCAL
INTERACTION
*YOU ASK FOR HELP
A SMART
HANDLEBAR?
PERCEIVES IF YOU HAVE
FALLEN AND ASKS IF YOU
NEED HELP
SOMETHING
THAT YOU CAN
APPLY IN THE
SHOWER?
CAN CALL ANY NUMBER
YOU SAVED IN THE
EMERGENCY CONTACTS
NOT MEDICAL
LOOKING
A SMART (BUT CHEAP) BATHROOM ACCESSORY (HANDLEBAR?) THAT
PERCEIVES IF YOU FALL DOWN AND LETS YOU CALL FOR HELP

26. IDEA
TIME
Define one product idea using the Canvas+User
personas
10’’
26

27. MAKE YOUR
IDEA BETTER
With the MappingTheIoT Toolkit
30’’
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28. 28
YOU WILL USE
YOUR IDEA
DECK CARDS
USERS&CONTEXT
DESIGN
INTERACTION
OR/AND
THE CARDS
SUGGESTED FOR
YOUR PERSONA

29. HOW TO USE THE CARDS
Horizontal side (front)
Introduces a topic
Vertical side (back)
Deepens the topic with open
questions

30. WHAT TO DO
DIVIDE THE CARDS AMONG
YOUR TEAM
5’ + 10’
EACH OF YOU, ALONE, READS FEW
CARDS AND SELECTS 2 CARDS TO
BE DISCUSSED WITH THE GROUP AS
INTERESTING POINTS
OBJECTIVE OF THE
DISCUSSION: TO IDENTIFY
NEW REQUIREMENTS TO
MAKE YOUR IDEA
STRONGER

31. EXAMPLE
A SMART (IOT) SOLUTION FOR THE SHOWER
FEEL SAFE
DO NOT “FEEL
MONITORED”
POSSIBILITY TO
CALL FOR HELP
DO NOT FEEL
ASHAMED &
VULNERABLE
NO VIDEO
CAMERA!
(PRIVACY!)
NO
DISPLAYS
USES VOCAL
INTERACTION
*YOU ASK FOR HELP
A SMART
HANDLEBAR?
PERCEIVES IF YOU HAVE
FALLEN AND ASKS IF YOU
NEED HELP
SOMETHING
THAT YOU CAN
APPLY IN THE
SHOWER?
CAN CALL ANY NUMBER
YOU SAVED IN THE
EMERGENCY CONTACTS
NOT MEDICAL
LOOKING, PRICE
LOW/MID
A SMART (BUT CHEAP) BATHROOM ACCESSORY (HANDLEBAR?) THAT
PERCEIVES IF YOU FALL DOWN AND LETS YOU CALL FOR HELP
MONITORING STARTS
AUTOMATICALLY
WHEN SOMEONE IS
DETECTED IN THE
BATHROOM
THERE IS NO EXTERNAL
MONITORING, UNLESS NO
ANSWER IS GIVEN IN FEW
MINUTES
BEFORE SPEAKING IT
WILL GIVE A VISUAL
CLUE
IT WILL NEED A
VISUAL CLUE TO
SHOW THAT IT IS
WORKING

32. LAST STEP 10’
CRITICALLY EVALUATE THE IDEA
GROUP DISCUSSION USING THESE 3
SELECTED MEANING CARDS

33. WS CLOSURE
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34. SHARE YOUR RESULTS
LET’S SEE THE POSTERS YOUR IDEA? DID THE APPROACH HELP YOU TO
REFRAME YOUR IDEA? HOW?
WHAT DID YOU LEARN?

35. WHAT DO YOU
THINK ABOUT IT?
35

36. THANKS!
Any questions?
You can find me at
@vitallyhilar & ilaria.vitali@polimi.it