Puppet has a very active, and very broad community. Learn about the various aspects and channels for this community, and how one member leveraged this vibrant community to transform himself from a noob to enough of a guru as to be "the Puppet Guy" at work, and to be able to consistently be a top contributor in multiple community channels. With the variety of community channels available, anyone can not only easily get started with Puppet, but even those who have been using it a while can learn by teaching. Lee Lowder Support Engineer, Puppet Labs Lee is currently a Support Engineer at Puppet Labs, where he trouble shoots and resolves issues for Puppet Enterprise customers. Prior to that, he was very active in the Puppet Community and used Puppet extensively at his prior job. While his educational background is in accounting, specifically operational audit, his professional career has consisted of technical support, retail sales management and systems administration. The core goal of operational audit is to improve effectiveness and efficiency, and this is the philosophy that drives him. He currently resides in Springfield, MO. "Automate All the Things!"

1. Engaging With The Puppet
Community:
Lee Lowder
Support Engineer | Puppet Labs
@FriedBob
From Noob to Guru* in Under a Year

2. puppetconf.com #puppetconf
•
History of the Puppet Community
•
Current Resources
•
The Future
Agenda

3. Cybernetic Ghost of
Community Past (from the
Future)

4. puppetconf.com #puppetconf
●
IRC
●
Mailing Lists
●
Sparse Docs
●
Learning Puppet Series
DiscoveryHistory

5. The Current State
A look at things today

6. puppetconf.com #puppetconf
Ask Q&A site: http://ask.puppetlabs.com

7. puppetconf.com #puppetconf
Expanded & rewritten docs:
http://docs.puppetlabs.com

8. puppetconf.com #puppetconf
Mailing Lists:
https://groups.google.com/forum/#!forum/puppet-
users

9. puppetconf.com #puppetconf
IRC: http://webchat.freenode.net/?channels=puppet

10. puppetconf.com #puppetconf
Redmine: https://projects.puppetlabs.com/

11. puppetconf.com #puppetconf
GitHub: https://github.com/puppetlabs

12. puppetconf.com #puppetconf
Twitter: https://twitter.com/puppetlabs

13. puppetconf.com #puppetconf
Facebook: https://projects.puppetlabs.com/

14. puppetconf.com #puppetconf
User Groups:
http://puppetlabs.com/community/starting-a-user-group/

15. puppetconf.com #puppetconf
LinkedIn:
http://www.linkedin.com/company/puppet-labs-inc

16. puppetconf.com #puppetconf
LinkedIn:
http://www.linkedin.com/company/puppet-labs-inc

17. The Future of the
Community
A brief look forward in
time

18. puppetconf.com #puppetconf
The community is what you make of it.
What do you want your community to look like?

19. Questions?

20. Thank You
Lee Lowder
Support Engineer| Puppet Labs
@FriedBob
Collaborate. Automate. Ship.

21. Follow us on Twitter @puppetlabs
youtube.com/puppetlabsinc
slideshare.net/puppetlabs
Collaborate. Automate. Ship.