Making IT Happy With Mobile Content Management

Making
IT
Happy
With

Mobile
Content
Management

Lee
Dallas

Big
Men
On
Content

http://bigmenoncontent.com

© 2011 bigmenoncontent.com

Who
Are
The
BMOC?

Opinions and discussions about content management by two of the biggest
names in the business (measured by weight not volume)

Lee
Dallas
Disclaimer
lee@bigmenoncontent.com

The opinions expressed here
Twitter:ldallasBMOC
are the personal opinions of
the authors. Content is not
read or approved in advance
by EMC and does not

Marko
Sillanpää
necessarily reflect the views
and opinions of EMC.
marko@bigmenoncontent.com

Twitter:msillanpaaBMOC


From
a
personal
wireless

device
outside
your
brick
and

What
does
mobile
mortar
you
must
be
able
to:

really
mean
for
us?
  Consume

Content
must
be
more
than

simply
managed
–
it
must
be

  Converse

manageable
while
in
motion.
  Capture

  Contribute

  Collaborate


The
Worst
Kept
Secret

in
Technology

IT
Really
Does
Hate
You


You
break
things

  You
control
the
money

Why
IT
Hates
You
  You
ask
for
things
you
can’t

In
a
perfect
world
no
one
would
aﬀord

be
able
to
use
anything

  You
break
the
rules
and
hold

-‐
Mordac,
Preventer
of
them
responsible

Technology

  You
hate
them
too


Introduction
of
Risk

  Loss
of
control

Why
IT
Hates
  Access
and
Location

Mobile
Content
  eDiscovery

  Consumerized
Expectations

Disruption
of
the
balance

between
productivity
and
risk
  User
Experience

that
IT
is
tasked
with
  Pace
of
Delivery

maintaining.

  Threat
to
Entrenched

Development
Practices

  Outdated
Funding
Models


How
Do
We
Get
Along

What
are
the
trends
in
the
market

that
will
make
mobile
enablement
of

content
applications
palatable
to

more
IT
organizations?


Trend
#1

The
Paradox
of
Choice

Computing
is
Changing

Everything

The
users
–
not
IT
–
will
determine

the
platform
and
form
factor
for

consuming
enterprise
content
and

data.

The
very
thing
that
appears
to

be
the
greatest
threat
will
make

possible
the
greatest
gain.


To
deploy
or
not
to
deploy…

Companies
must
make
a

strategic
decision
to
either

own
or
enable
user

technology
to
meet
the

demand
for
consumer

technology.

….Enablement is winning

Apps
Over
Assets

  Deliver
Logic
Over
Logistics

  Connectivity
is
no
longer
the
barrier

  Cost
savings
overwhelm
security
objections

  Challenges
Remain

  Which
platform
to
target

  Which
paradigm
to
follow
(Native
or
WebApp)

  Accordion
Form
Factors

  Security
is
still
a
risk


It’s
a
dirty
job
but

somebody
has
to

do
it

IT
must
still
address
issues
of

data
security
and
development

logistics
that
are
made
more

complicated
with
mobile

delivery.


Trend
#2

Industrial
Strength

Security
Moves
Outside

the
Firewall

Security
capabilities
for
mobile

content
and
application
delivery
are

becoming
industrialized.
IT
no
longer

has
ride
on
the
bleeding
edge
to

deliver
basic
capabilities.


Things
that
go
beep
in
the

night

IT
has
legitimate
concerns

about
mobile
computing

and
mobile
content

initiatives
are
not
immune

even
with
basic
publishing

model.


Oﬀ
The
Bleeding
Edge

Tools
and
patterns
have
matured
making
risk
acceptable

  Mobile
VPN
Enabling
Access
To
Existing
Systems

  Security
Aware
Clients

  Cloud
Trusts

Public
Sector
Could
Actually
Lead
Private
Sector

  Public
Data
Easier
To
Mobilize

  Federal
Initiatives
Drive
Acceptance

  Conservative
Agencies
Embrace
Mobile
Form
Factors


Trend
#3

Content
Management

Entering
The
Jetstream

Applications
and
data
moving
to

mainstream
cloud
oﬀerings

accelerate
mobile
content

enablement.


Cloud
Content
Acceleration

  Mobility
and
Cloud
Adoption
Are
Symbiotic

  Acquisition
and
Adoption

  OPEX
vs.
CAPEX

  Business
vs.
IT
Initiated

  Delivery
Decisions
Without
Debate

  Validated
Requirements

  Core
Features

  Security

  Paving
The
Last
Mile


Trend
#4

Service
Enabling

Existing
Applications

Leveraging
BPM
and
SOA
IT

departments
are
rethinking

monolithic
applications
to
move

discreet
use
cases
onto
mobile

platforms.


Beyond
eMail

  Enable
access
to
existing

processes
with
mobile

transactional
components

!

Source : EMC xCP xCelerator – Travel Portal Sample
https://community.emc.com/community/edn/documentum

Trend
#5

Mobile
Enabling

Development
Tools

Multi-‐Platform
Integrated

Development
Environments
(IDE’s)

and
full
lifecycle
hosted
mobile

application
services
accelerate

traditional
IT
release
cycles.


Write
Once,
Run
Use

Anywhere

  Internal
granular
services

expose
enterprise
data

  Cloud
application

deployment
services
solve

for
BYOD

  It
is
now
faster
to
develop,

deploy
and
dispose
than
to

analyze,
agonize
and

alienate.


Trends
to
Happier
IT

  Trend
#1
–
The
Choice
Computing
Paradox

  Trend
#2
–
Industrialization
of
Cloud
&
Mobile
Security

  Trend
#3
–
Mainstream
Cloud
Content
Management

  Trend
#4
–
Service
Enabling
Existing
Components

  Trend
#5
–
Mobile
Enabling
Development
Environments


How
Do
We
Get
Along

  Acknowledge
each
other’s
challenges

  Accept
IT’s
requirements

  Appify
experience
expectations

  Adopt
Incrementalism

  Assume
multi-‐cloud
integration


Discussion


Thank
You


Making IT Happy With Mobile Content Management

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