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The New Era of Printing & Publishing On Demand
Charlie Corr
March 23, 2011
Printing & Publishing




2   ©2011 Mimeo.com, Inc. All Rights Reserved.
3   ©2011 Mimeo.com, Inc. All Rights Reserved.
Printing & Publishing




4   ©2011 Mimeo.com, Inc. All Rights Reserved.
Printing & Publishing




5   ©2011 Mimeo.com, Inc. All Rights Reserved.
H a r v a r d   U n i v e r s i t y

                                                    Office of University Publisher




6   ©2011 Mimeo.com, Inc. All Rights Reserved.
On Demand Printing & Publishing




            Production Workflow Solutions Consulting Service




7   ©2011 Mimeo.com, Inc. All Rights Reserved.
8   ©2011 Mimeo.com, Inc. All Rights Reserved.
The Great Recession + The Next Wave
       of Technological Change = STRESS




9   ©2011 Mimeo.com, Inc. All Rights Reserved.
U.S. Printing, Publishing and Related Industries:
           Historical and Projected Value of Shipments, 2002-2014

                  2009-2014 CAGR: FLAT                                                                                        • Dramatic impact of
                                                                                                                                2008-2009 economic
                   $450                                        $430   $441
                                                                                                                                recession
                                                    $419                     $425
                                             $408
                                     $397                                                                              $394
                                                                                    $391          $389   $390   $392
                   $400     $386                                                           $389
                                                                                                                              • Diminished but
                                                                                                                                positive growth in
                   $350
                                                                                                                                forecast years
                   $300
     $ Billions




                   $250


                   $200


                   $150


                   $100


                    $50


                     $0
                            2002      2003   2004    2005      2006   2007   2008   2009   2010   2011   2012   2013   2014

                                   Source: U.S. Printing and Publishing Market Sizing: 2009-2014, InfoTrends, 2011


10                ©2011 Mimeo.com, Inc. All Rights Reserved.
U.S. Printing and Publishing Market Forecast 2002-2014
          CAGR ‘09 to ‘14

                    $160


                    $140


                    $120


                    $100
                                                                                                                                  Printing - Flat
     $ Billions




                      $80
                                                                                                                                  Publishing - (6%)

                      $60


                      $40


                      $20


                       $0
                              2002     2003     2004    2005   2006   2007   2008    2009    2010    2011    2012   2013   2014


                                      Source: U.S. Printing and Publishing Market Sizing: 2009-2014, InfoTrends, 2011


11                ©2011 Mimeo.com, Inc. All Rights Reserved.
12   ©2011 Mimeo.com, Inc. All Rights Reserved.
13   ©2011 Mimeo.com, Inc. All Rights Reserved.
U.S. Publishing Employment (Excluding Internet)


                920
                                                   896
                900

                880

                860

                840

                820
      (000's)




                800

                780

                760                                                    755

                740

                720

                700

                680
                                                  Jan-08              Jan-11


                                                           16% Loss


14   ©2011 Mimeo.com, Inc. All Rights Reserved.
Global Advertising Spending by Medium


       50%
                                                                                                  2009
                         41%
                   39%
       40%
                                                                                                  2013

       30%
                                      23%

       20%                                  18%         18%


                                                  12%
                                                              10%
       10%                                                          8%   8%   7%   7%   7%


                                                                                             1%   1%
        0%




         Source: ZenithOptimedia
15   ©2011 Mimeo.com, Inc. All Rights Reserved.
Number of U.S. Commercial Printing Establishments
     ’09 to ’15 CAGR -10.5%



                           40,000
      # of Establisments




                           30,000




                           20,000




                           10,000




                               0
                                    2003   2004   2005   2006   2007   2008    2009   2010   2011   2012   2013   2014   2015

                                                                              Year


     Source: US Dep’t of Commerce, BLS County Business Patterns
16    ©2011 Mimeo.com, Inc. All Rights Reserved.
Good News!
     »    The economy is recovering

     »    Global literacy is on the rise

     »    There is increasing demand for content

     »    Even in declining markets, growth opportunities exist for those who gain
          share through innovation & acquisition




17   ©2011 Mimeo.com, Inc. All Rights Reserved.
Global Retail Value of Production Digital Printing

                    $150,000



                    $120,000



                                                                                   CAGR
                     $90,000
       Millions $




                                                                                B&W - 3%

                                                                                Color 12%
                     $60,000
                                                                                Total 10%

                     $30,000



                         $0
                                         2010       2011          2012   2013

                                                           Year

                               Source: InfoTrends




18   ©2011 Mimeo.com, Inc. All Rights Reserved.
US Digital Color Page Volume Growth (CAGR 2009 to 2014)
      Application Family              Application



                 General Office                      Promotional               Publishing

                 - Business Cards                   - Brochures              - Books
                 - CAD/Rendering                    - Catalogs               - Greeting Cards
                 - General Office                   - Direct Mail            - Directories
 10%             - Presentations           31%      - Inserts          31%   - Magazines
                 - Proposals                        - Coupons                - Manuals
                 - Reports                          - Posters                - Newspapers
                                                    - Banners                                         Transactions
                                                    - Signage
                                                                                                      - Bills
                                                                                                      - Statements
                     Packaging                       Utility                   Consumer               - Checks
                                                                                                20%   - Tickets
                                                                                                      - Data-driven
                 - Folding Cartons                  - Identity Cards         - Fine Art
                                                                                                        Reports
                 - Flexible                         - Forms                  - Photo-related
                   Packaging
 20%             - Labels                  10%                         23%
                 - Prototypes




Source: InfoTrends



19     ©2011 Mimeo.com, Inc. All Rights Reserved.
Ride Growth Waves
     »    Web2Print
     »    Cloud
     »    Localization/Customization
            ›    ESPN local, Digital Newspapers




20   ©2011 Mimeo.com, Inc. All Rights Reserved.
21   ©2011 Mimeo.com, Inc. All Rights Reserved.
Encumbered by Our History
     »    Printing                                             »   Publishing
            ›    Woodblock printing in 200, Printing                ›   Dates to 1580
                 press in 1454


     »    Printing is a process for                            »   Publishing is the business or
          producing text and images often                          profession of the commercial
          carried out as a manufacturing                           production and issuance of
          process and an essential part of                         literature, information, music, etc.
          publishing




                                                  Practices that worked!




22   ©2011 Mimeo.com, Inc. All Rights Reserved.
Economic Models and Digital Conversion


                                                           Hybrid                         Hybrid
          Economic Model                   Sponsored     Sponsored/   Subscriber Paid   Subscriber/    Advertiser Paid
                                                         Subscriber                     Advertiser
                                                                                         Traditional
                                             Reports      Journal         Books                        Free Newspapers
                                                                                        Newspapers

       Representative Products               Manuals                     Reprints        Magazine

                                                                         Research

           Economic Driver                        Cost      Cost         Revenue         Revenue          Revenue

            Cost to Deliver                       Low       Low            High          Very High          High

         Reliance on Physical
                                                  Low     Medium           High          Very High          High
              Distribution

       Conversion to View Only                    Fast    Medium           Slow            Slow            Medium




23   ©2011 Mimeo.com, Inc. All Rights Reserved.
Economic Models
     »    How do we monetize our efforts?
     »    What do buyers value?
     »    What is within our control?




                                             iPad App price $17.29/month




                                                  iPad App price Free




24   ©2011 Mimeo.com, Inc. All Rights Reserved.
Lessons Learned
     »    Publishing to multiple platforms without new revenue, only reduces
          economic viability
            ›    The clear lesson of Electronic Bill Presentment
            ›    1/3 of US Households lack broadband Internet Access
            ›    17% of Mobile Device owners have a Smartphone


     »    Applying known models to new opportunities has a higher chance of success
            ›    Why does the Boston Globe on-line monetize only subscriptions?




25   ©2011 Mimeo.com, Inc. All Rights Reserved.
Pursue “Super Efficiency” with a Vengeance

     »    Annual productivity improvements
          of about 5%
            ›    A task that takes an hour today
                 would take 49 minutes in five years               Production
                 and 38 minutes in 10 years                        Processes




                                                       Suppliers                Customers



                                                                   Business
                                                                   Processes




26   ©2011 Mimeo.com, Inc. All Rights Reserved.
27   ©2011 Mimeo.com, Inc. All Rights Reserved.
»    Customized Planners for Schools in UK

     »    Extended geographically to Germany

     »    Extended product line to include
          Yearbooks, Rewards and Praise
          Systems and Prospectuses

     »    Purchased by CLE, a digital PSP




28   ©2011 Mimeo.com, Inc. All Rights Reserved.
Mimeo
                                                       QUALITY
                                                      All content
                                                       printed as
                                                       intended
                                                    99.7% Flawless
                                                        Delivery




                                AUTOMATION                               EASE OF USE
                                  Web Favors                           Easy enough for
                                                    TECHNOLOGY             self serve
                                  Centralized
                                  Production         Mimeo.com         Powerful enough
                                                                         for Enterprise
                                  In by 10pm           PAAS*           Inaugural & 2010
                               Delivered as early                        Web2Awards
                                    as 8am                                   Winner




                                                      CUSTOMER
                                                       DELIGHT
                                                    NPS Score in the
                                                         70’s                   * PAAS – Printing as a Service
                                                     75% Retention



29   ©2011 Mimeo.com, Inc. All Rights Reserved.
30   ©2011 Mimeo.com, Inc. All Rights Reserved.
     ©2010
MarketPlace Success
     »    An Amazon-like Web site to distribute/publish print and related material tied
          to Mimeo.com document creation and fulfillment




31   ©2011 Mimeo.com, Inc. All Rights Reserved.
MarketPlace
     »    Jonathan Bartlett, The Founder and Product Manager of MarketPlace




32   ©2011 Mimeo.com, Inc. All Rights Reserved.
What We’ve Discussed…

     »    Publishing is Down

     »    Printing is Flat

     »    Fewer Players Managing More Customers

     »    The Pace is Quickening



     = BIG CHALLENGES




33   ©2011 Mimeo.com, Inc. All Rights Reserved.
Where Have the Magazines Gone?




34   ©2011 Mimeo.com, Inc. All Rights Reserved.
You, You, You.




35   ©2011 Mimeo.com, Inc. All Rights Reserved.
D.I.Y.




36   ©2011 Mimeo.com, Inc. All Rights Reserved.
The Right Tools




37   ©2011 Mimeo.com, Inc. All Rights Reserved.
Self-Publishing =


     Better…

     Faster…

     Stronger Cheaper…




38   ©2011 Mimeo.com, Inc. All Rights Reserved.
39   ©2011 Mimeo.com, Inc. All Rights Reserved.
40   ©2011 Mimeo.com, Inc. All Rights Reserved.
The right tools for self-administration




41   ©2011 Mimeo.com, Inc. All Rights Reserved.
Simple. Fast. Easy.




42   ©2011 Mimeo.com, Inc. All Rights Reserved.
Accessible and Easily Understandable




43   ©2011 Mimeo.com, Inc. All Rights Reserved.
No Print Discussion with Order Placers




44   ©2011 Mimeo.com, Inc. All Rights Reserved.
Print = Revenue Generator




45   ©2011 Mimeo.com, Inc. All Rights Reserved.
Scribd.




46   ©2011 Mimeo.com, Inc. All Rights Reserved.
Cloud Platform Printing




47   ©2011 Mimeo.com, Inc. All Rights Reserved.
Strategies for Achieving MegaGrowth




48   ©2011 Mimeo.com, Inc. All Rights Reserved.
Strategies for Creating Sustainable Value


     » Borrow Brilliance                              » Innovate
            ›     Emulate top performers                 ›   Typically a top down strategy
            ›     Closely & quickly follow your          ›   A willingness to fail
                  main competitor                        ›   Perseverance
            ›     Pay close attention to the market      ›   Understanding value
            ›     Execute flawlessly




49   ©2011 Mimeo.com, Inc. All Rights Reserved.
Winning Strategies to Create Value
     »    Put together the best team
            ›    Cost no more than 25% of average
            ›    Top performers exceed the performance of average workers by 300%, if not higher, it
                 can be 10 times
            ›    Focus on hiring and retaining top performers and quickly get rid of the rest
            ›    Invest in recruiting, mentoring and keeping talent




50   ©2011 Mimeo.com, Inc. All Rights Reserved.
Winning Strategies to Create Value
     »    Highest payroll
     »    Highest valuation of any baseball team
     »    27 World Series championships (26%) and 40 American League Pennants
          Only one team has won a higher percentage of championships




51   ©2011 Mimeo.com, Inc. All Rights Reserved.
Good Ideas Will be Funded




     “There's plenty of money out there. They print
     more every day.”
                                                  - George from Charlie and the Chocolate Factory




52   ©2011 Mimeo.com, Inc. All Rights Reserved.
Charting Your Course
»    What is your unique value proposition?
»    What is your consolidation play?
       ›    Eat or be eaten
»    What is your web/cloud strategy?
»    Geographic expansion?
»    How do you reduce costs?
»    How do you expand product & services?
       ›    What waves do you ride?
»    What are your technology investments?




©2011 Mimeo.com, Inc. All Rights Reserved.
54   ©2011 Mimeo.com, Inc. All Rights Reserved.
55   ©2011 Mimeo.com, Inc. All Rights Reserved.
THANK YOU!
     »    Email: charlie@mimeo.com                jonathan@mimeo.com
     »    Tweet: @CharlesCorr



     Recommended Reading:
     THE PURITAN GIFT, RECLAIMING THE AMERICAN DREAM AMIDST GLOBAL
     FINANCIAL CHAOS, by Kenneth Hopper and William Hopper

     THE STRATEGY AND TACTICS OF PRICING, by T. Nagle, J. Hogan and J. Zale




56   ©2011 Mimeo.com, Inc. All Rights Reserved.

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The new era_of_printing_and_publishing

  • 1. The New Era of Printing & Publishing On Demand Charlie Corr March 23, 2011
  • 2. Printing & Publishing 2 ©2011 Mimeo.com, Inc. All Rights Reserved.
  • 3. 3 ©2011 Mimeo.com, Inc. All Rights Reserved.
  • 4. Printing & Publishing 4 ©2011 Mimeo.com, Inc. All Rights Reserved.
  • 5. Printing & Publishing 5 ©2011 Mimeo.com, Inc. All Rights Reserved.
  • 6. H a r v a r d U n i v e r s i t y Office of University Publisher 6 ©2011 Mimeo.com, Inc. All Rights Reserved.
  • 7. On Demand Printing & Publishing Production Workflow Solutions Consulting Service 7 ©2011 Mimeo.com, Inc. All Rights Reserved.
  • 8. 8 ©2011 Mimeo.com, Inc. All Rights Reserved.
  • 9. The Great Recession + The Next Wave of Technological Change = STRESS 9 ©2011 Mimeo.com, Inc. All Rights Reserved.
  • 10. U.S. Printing, Publishing and Related Industries: Historical and Projected Value of Shipments, 2002-2014 2009-2014 CAGR: FLAT • Dramatic impact of 2008-2009 economic $450 $430 $441 recession $419 $425 $408 $397 $394 $391 $389 $390 $392 $400 $386 $389 • Diminished but positive growth in $350 forecast years $300 $ Billions $250 $200 $150 $100 $50 $0 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 Source: U.S. Printing and Publishing Market Sizing: 2009-2014, InfoTrends, 2011 10 ©2011 Mimeo.com, Inc. All Rights Reserved.
  • 11. U.S. Printing and Publishing Market Forecast 2002-2014 CAGR ‘09 to ‘14 $160 $140 $120 $100 Printing - Flat $ Billions $80 Publishing - (6%) $60 $40 $20 $0 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 Source: U.S. Printing and Publishing Market Sizing: 2009-2014, InfoTrends, 2011 11 ©2011 Mimeo.com, Inc. All Rights Reserved.
  • 12. 12 ©2011 Mimeo.com, Inc. All Rights Reserved.
  • 13. 13 ©2011 Mimeo.com, Inc. All Rights Reserved.
  • 14. U.S. Publishing Employment (Excluding Internet) 920 896 900 880 860 840 820 (000's) 800 780 760 755 740 720 700 680 Jan-08 Jan-11 16% Loss 14 ©2011 Mimeo.com, Inc. All Rights Reserved.
  • 15. Global Advertising Spending by Medium 50% 2009 41% 39% 40% 2013 30% 23% 20% 18% 18% 12% 10% 10% 8% 8% 7% 7% 7% 1% 1% 0% Source: ZenithOptimedia 15 ©2011 Mimeo.com, Inc. All Rights Reserved.
  • 16. Number of U.S. Commercial Printing Establishments ’09 to ’15 CAGR -10.5% 40,000 # of Establisments 30,000 20,000 10,000 0 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 Year Source: US Dep’t of Commerce, BLS County Business Patterns 16 ©2011 Mimeo.com, Inc. All Rights Reserved.
  • 17. Good News! » The economy is recovering » Global literacy is on the rise » There is increasing demand for content » Even in declining markets, growth opportunities exist for those who gain share through innovation & acquisition 17 ©2011 Mimeo.com, Inc. All Rights Reserved.
  • 18. Global Retail Value of Production Digital Printing $150,000 $120,000 CAGR $90,000 Millions $ B&W - 3% Color 12% $60,000 Total 10% $30,000 $0 2010 2011 2012 2013 Year Source: InfoTrends 18 ©2011 Mimeo.com, Inc. All Rights Reserved.
  • 19. US Digital Color Page Volume Growth (CAGR 2009 to 2014) Application Family Application General Office Promotional Publishing - Business Cards - Brochures - Books - CAD/Rendering - Catalogs - Greeting Cards - General Office - Direct Mail - Directories 10% - Presentations 31% - Inserts 31% - Magazines - Proposals - Coupons - Manuals - Reports - Posters - Newspapers - Banners Transactions - Signage - Bills - Statements Packaging Utility Consumer - Checks 20% - Tickets - Data-driven - Folding Cartons - Identity Cards - Fine Art Reports - Flexible - Forms - Photo-related Packaging 20% - Labels 10% 23% - Prototypes Source: InfoTrends 19 ©2011 Mimeo.com, Inc. All Rights Reserved.
  • 20. Ride Growth Waves » Web2Print » Cloud » Localization/Customization › ESPN local, Digital Newspapers 20 ©2011 Mimeo.com, Inc. All Rights Reserved.
  • 21. 21 ©2011 Mimeo.com, Inc. All Rights Reserved.
  • 22. Encumbered by Our History » Printing » Publishing › Woodblock printing in 200, Printing › Dates to 1580 press in 1454 » Printing is a process for » Publishing is the business or producing text and images often profession of the commercial carried out as a manufacturing production and issuance of process and an essential part of literature, information, music, etc. publishing Practices that worked! 22 ©2011 Mimeo.com, Inc. All Rights Reserved.
  • 23. Economic Models and Digital Conversion Hybrid Hybrid Economic Model Sponsored Sponsored/ Subscriber Paid Subscriber/ Advertiser Paid Subscriber Advertiser Traditional Reports Journal Books Free Newspapers Newspapers Representative Products Manuals Reprints Magazine Research Economic Driver Cost Cost Revenue Revenue Revenue Cost to Deliver Low Low High Very High High Reliance on Physical Low Medium High Very High High Distribution Conversion to View Only Fast Medium Slow Slow Medium 23 ©2011 Mimeo.com, Inc. All Rights Reserved.
  • 24. Economic Models » How do we monetize our efforts? » What do buyers value? » What is within our control? iPad App price $17.29/month iPad App price Free 24 ©2011 Mimeo.com, Inc. All Rights Reserved.
  • 25. Lessons Learned » Publishing to multiple platforms without new revenue, only reduces economic viability › The clear lesson of Electronic Bill Presentment › 1/3 of US Households lack broadband Internet Access › 17% of Mobile Device owners have a Smartphone » Applying known models to new opportunities has a higher chance of success › Why does the Boston Globe on-line monetize only subscriptions? 25 ©2011 Mimeo.com, Inc. All Rights Reserved.
  • 26. Pursue “Super Efficiency” with a Vengeance » Annual productivity improvements of about 5% › A task that takes an hour today would take 49 minutes in five years Production and 38 minutes in 10 years Processes Suppliers Customers Business Processes 26 ©2011 Mimeo.com, Inc. All Rights Reserved.
  • 27. 27 ©2011 Mimeo.com, Inc. All Rights Reserved.
  • 28. » Customized Planners for Schools in UK » Extended geographically to Germany » Extended product line to include Yearbooks, Rewards and Praise Systems and Prospectuses » Purchased by CLE, a digital PSP 28 ©2011 Mimeo.com, Inc. All Rights Reserved.
  • 29. Mimeo QUALITY All content printed as intended 99.7% Flawless Delivery AUTOMATION EASE OF USE Web Favors Easy enough for TECHNOLOGY self serve Centralized Production Mimeo.com Powerful enough for Enterprise In by 10pm PAAS* Inaugural & 2010 Delivered as early Web2Awards as 8am Winner CUSTOMER DELIGHT NPS Score in the 70’s * PAAS – Printing as a Service 75% Retention 29 ©2011 Mimeo.com, Inc. All Rights Reserved.
  • 30. 30 ©2011 Mimeo.com, Inc. All Rights Reserved. ©2010
  • 31. MarketPlace Success » An Amazon-like Web site to distribute/publish print and related material tied to Mimeo.com document creation and fulfillment 31 ©2011 Mimeo.com, Inc. All Rights Reserved.
  • 32. MarketPlace » Jonathan Bartlett, The Founder and Product Manager of MarketPlace 32 ©2011 Mimeo.com, Inc. All Rights Reserved.
  • 33. What We’ve Discussed… » Publishing is Down » Printing is Flat » Fewer Players Managing More Customers » The Pace is Quickening = BIG CHALLENGES 33 ©2011 Mimeo.com, Inc. All Rights Reserved.
  • 34. Where Have the Magazines Gone? 34 ©2011 Mimeo.com, Inc. All Rights Reserved.
  • 35. You, You, You. 35 ©2011 Mimeo.com, Inc. All Rights Reserved.
  • 36. D.I.Y. 36 ©2011 Mimeo.com, Inc. All Rights Reserved.
  • 37. The Right Tools 37 ©2011 Mimeo.com, Inc. All Rights Reserved.
  • 38. Self-Publishing = Better… Faster… Stronger Cheaper… 38 ©2011 Mimeo.com, Inc. All Rights Reserved.
  • 39. 39 ©2011 Mimeo.com, Inc. All Rights Reserved.
  • 40. 40 ©2011 Mimeo.com, Inc. All Rights Reserved.
  • 41. The right tools for self-administration 41 ©2011 Mimeo.com, Inc. All Rights Reserved.
  • 42. Simple. Fast. Easy. 42 ©2011 Mimeo.com, Inc. All Rights Reserved.
  • 43. Accessible and Easily Understandable 43 ©2011 Mimeo.com, Inc. All Rights Reserved.
  • 44. No Print Discussion with Order Placers 44 ©2011 Mimeo.com, Inc. All Rights Reserved.
  • 45. Print = Revenue Generator 45 ©2011 Mimeo.com, Inc. All Rights Reserved.
  • 46. Scribd. 46 ©2011 Mimeo.com, Inc. All Rights Reserved.
  • 47. Cloud Platform Printing 47 ©2011 Mimeo.com, Inc. All Rights Reserved.
  • 48. Strategies for Achieving MegaGrowth 48 ©2011 Mimeo.com, Inc. All Rights Reserved.
  • 49. Strategies for Creating Sustainable Value » Borrow Brilliance » Innovate › Emulate top performers › Typically a top down strategy › Closely & quickly follow your › A willingness to fail main competitor › Perseverance › Pay close attention to the market › Understanding value › Execute flawlessly 49 ©2011 Mimeo.com, Inc. All Rights Reserved.
  • 50. Winning Strategies to Create Value » Put together the best team › Cost no more than 25% of average › Top performers exceed the performance of average workers by 300%, if not higher, it can be 10 times › Focus on hiring and retaining top performers and quickly get rid of the rest › Invest in recruiting, mentoring and keeping talent 50 ©2011 Mimeo.com, Inc. All Rights Reserved.
  • 51. Winning Strategies to Create Value » Highest payroll » Highest valuation of any baseball team » 27 World Series championships (26%) and 40 American League Pennants Only one team has won a higher percentage of championships 51 ©2011 Mimeo.com, Inc. All Rights Reserved.
  • 52. Good Ideas Will be Funded “There's plenty of money out there. They print more every day.” - George from Charlie and the Chocolate Factory 52 ©2011 Mimeo.com, Inc. All Rights Reserved.
  • 53. Charting Your Course » What is your unique value proposition? » What is your consolidation play? › Eat or be eaten » What is your web/cloud strategy? » Geographic expansion? » How do you reduce costs? » How do you expand product & services? › What waves do you ride? » What are your technology investments? ©2011 Mimeo.com, Inc. All Rights Reserved.
  • 54. 54 ©2011 Mimeo.com, Inc. All Rights Reserved.
  • 55. 55 ©2011 Mimeo.com, Inc. All Rights Reserved.
  • 56. THANK YOU! » Email: charlie@mimeo.com jonathan@mimeo.com » Tweet: @CharlesCorr Recommended Reading: THE PURITAN GIFT, RECLAIMING THE AMERICAN DREAM AMIDST GLOBAL FINANCIAL CHAOS, by Kenneth Hopper and William Hopper THE STRATEGY AND TACTICS OF PRICING, by T. Nagle, J. Hogan and J. Zale 56 ©2011 Mimeo.com, Inc. All Rights Reserved.