1. Rakan Ismail
E-mail: Rakan.Ismael@hotmail.com
Skype : Rakan.Ismael
Mobile Iraq: +964 771 4747666
Mobile Syria: +963 966 365555
Objective:
To join a challenging, professional and promising environment where I can use all my
qualifications and develop them for the benefits of the company, community and myself.
Personal Information:
Nationality: Syrian
Date of Birth: 1979
Marital Status: Married
Driving License: C
Gender: Male
Military Service: Exempted
Current Residence: Arrasat Al Hendiya– Baghdad– Iraq.
Permanent Residence: Mashrou AL Awkaf – Lattakia – Syria.
Education:
Teshreen University (Lattakia), Institute of Engineering.
Languages:
 Arabic: Mother tongue
 English: Very good, (Writing, reading and speaking).
Computer skills:
 MS Office 2013.

2. Experiences:
 [2012 – 2014] Blue Field Iraq.
• I was the manager of Baghdad Office for BlueField Public Health and Albizia:
responsible for opening a new market in Baghdad, Karbalaa and Najaf.
Doing study on these markets and identifying its potential, Making deals
with new customers (Hotels, Hospitals, Restaurants, Malls, Companies,
Etc…), Finding new employees and the establishment of a professional
team, collecting the receivables and organizing the accounts of the office.
 [2011 – 2012] Mira Group (yasmina Azhari com.).
• I was the manager of the main center in addition to being the purchasing
manager.
 [2003 – 2010] MTN Syria.
• 2003-2006 & 2008 till 2010, Retail Support Representative (RSR): responsible for
increasing the sales for the 120 POSs in Lattakia, new deals preparing and
closing. Follow up with the clients to maintain the satisfaction of our services.
• 2006-2008, Coast & middle areas’ sales quality (Lattakia, Tartous, Homs &
Hama): my responsibility is to report to sales manager and director with
wrong actions and problems of distributors and RSR, following it up to reach
the needed results.
 [2001 – 2003] Daewoo cars, Lattakia showroom manager.
 [1999 – 2001] Clothes store as salesman.
Volunteer work:
Work with SHABAB project for 2 years as instructor and I was rewarded in 2009 for
being the most committed attendee during the year.
Professional Achievements:
 Opened Baghdad office from A to Z and made important new deals.
 Made all the customers satisfied about our services and built very good relations for the
company.
 Established an excellent working team can rely on them for many years.
 Increased sales portion in certain areas for MTN from 25% to 55% in comparison with
competitor
 Gained 20 Level ‘A’ Sub-Dealers to be MTN Exclusive.
 Developed a tool to calculate the Sales Target distribution among representatives in
coast area, this tool was used later for all Syria.

3.  Developed a tool to track sales movement between MTN & Sub-Dealers. This tool was
used for two years in coast area.
Training Courses:
 Team Building using Team Performance Profile
 The Secrets of Relationship Building
 Body language
 Sales skills
 Communication skills
 Management skills
Skills:
 High level of flexibility, responsiveness, and positive attitude toward others.
 Patient, devoted, team player, hard worker, responsible, committed and organized.
 Independent, resourceful, dynamic, enthusiasts, initiative, dedicated, and have a good
level of analytical perceptive and communication skills.