1. System Administrator
RAMAKANT (ramakant2009@gmail.com) • Cellular 9873638582, 9599686515
@Plot No.24-B, Om Vihar Phase 5, Uttam Nagar New Delhi- 110059
Objective: (MCSE & MCITP) with 7.6 years of extensive
network technical experience in the IT field, emphasizing network administration. Excellent problem
solver with strong communication, and interpersonal skills. Skilled System (server) & Network admin.
Skills:
• Server Platform : Microsoft Windows Server 2008, Windows Server 2003,
• Database Server : Oracle Database, ODBC
• Mail Server : Microsoft Exchange Server 2003 & 2007, MS Outlook, Outlook Express.
• Antivirus Server : Quick Heal Admin console, MacAfee.
• Firewall : Sonic wall, SMC.
• Networking : ADS, DNS, DHCP, IIS, Router, Switch, Modem
• Virtual Servers : Microsoft Virtual PC, VMWARE Server, VMWARE Workstation.
• Backup & Recovery : NAS Backup Exec 10d, IO Mega Automatic Backup Pro
• Blackberry : Blackberry Pearl 8120, 8800, 8700, Curve 8320, Bold 9000.9220
• Apple I-Phone : Backup, Manage, Configure iphone-5, Ipad-2-4-5, IPod any apple product.
• CCTV Camera : Manage IP & WIFI camera, Backup, Recording, Connection, shifting, etc.
Other Skills Summary:
• Strategize and implementing the overall IT plans for the company.
• In my current role, I am responsible for managing IT infrastructure.
• Troubleshooting all types of networking, server & desktop related errors.
• Managing & setting up wired & wireless network.
• Operating & installing IBM servers.
• Managing tally server & domain servers.
• Handling the connectivity of all the nodes & Switches, configuration of the LAN.
• Installation of Ethernet UTP cabling, Router and Switches.
• Outlook Express mail client installation and troubleshooting.
• Handling the up gradation of Quick heal total security antivirus on the antivirus server and up
• Gradation of the same on all the computers connected through LAN & WAN to the Antivirus server.
• Managing VSAT & Leased line connectivity.
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Education:
MBA (IT) from (M.G.U) Mahatma Gandhi University 2014
Graduation D.B.R.A. University, Agra. 2012
XIIth Passed from Mathura, Uttar Pradesh. 2006
2004
Xth Passed from Mathura, Uttar Pradesh. 2004

2. 2006
Technical Qualification:
Certified in Computer Hardware & Networking From Jetking, New Delhi. 2007
Certified in MCSE Microsoft Certified System administrator. From New Delhi 2009
Certified in MCITP Microsoft Certified System administrator. From IASM New Delhi 2010
Experience: Total Experience 7.6 Year.
Current Company : Jindal Group of Companies: (System administrator) 2009
Previous Company : Micro World Systems: (Technical Support Engineer) 2007
JINDAL GROUP OF COMPANIES [New Delhi] From June, 2009 to Present
Jindal Group of Companies is a combination of various trading houses and companies engaged in a variety of business
activities including domestic and international trading of bullions, spot and future trading in agro commodities, base
metal; energy; financing and investment in mutual funds, debt market instruments, capital markets etc.
Systems Administrator:
• Managing Servers of the JINDAL GROUP OF COMPANIES. Managing, Implementing and troubleshooting
active directory, DNS and DHCP.
• Managing, Implementing and Troubleshooting Group policies.
• Support Server hardware of different vendors like Compaq, IBM and Dell etc.
• System performance tuning, Resolving performance & capacity issues.
• Backup monitoring & trouble shooting.
• License management for Windows CAL, MS office, Antivirus, Backup Software.
• Patch Management through WSUS. Ensure vulnerabilities are taken care through effective installation of patches
and Anti-virus updates.
• Setting up media retentions & management process.
• Managing, Implementing and Troubleshooting Computing Thin client Server.
• Hands on experience in installing, configuring and maintenance of File server.
• Administration and configuration of Gashed Firewall 2100, 130D.
• Hands on experience in Equinox Email Server.
• Hands on experiences in MacAfee EPO 4.5.
• Hands on experiences in backup solution like Symantec Backup exec and Netback.
• Installing and Configuring SQL 2005/2000 Server.
• Configuration, monitoring & analyzing event, alert logs and appropriate actions taking,
• Monitoring Internet lease lines, MPLS VPN of the company. Coordinating with ISP for any issues. Monitoring,
Bandwidth usage and controlling the same. Timely escalation and monitoring of vendor services.
• Blackberry Device Management and Billing Monitoring.
• Coordinating with vendors for any IT related issues. Contacting vendor for IT requirement and negotiations.
• Good Computer Hardware and real time Troubleshooting knowledge.
• Asset Management and AMC renewal, ensuring all assets are registered in Asset Management and AMC
renewal, Ensure maximum utilization of assets per user, write off unwanted assets as per the requirement
periodically.
• Manage FMS Services. Perform Root Cause Analysis for recurring issues and plan to reduce overall incidents by
10% Month on month. Maintain up to date Known Error Data Base.

3. • Worked on different Data recovery software. (Stellar, Get Data back, Recover)
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MICRO WORLD SYSTEMS, (New Delhi) 2007 to 2009
MICRO WORLD SYSTEMS (also known as IIB) is a company fully dedicated to the development of customized
Software’s, Hardware and Web-solutions for different industrial sectors. The products of the company are aimed to the
motive of giving 100% satisfaction to its clients.
INTEGRATED INFORMATION BUREAU (IIB) was established in the year 1991 which handles all the Software &
Web-Based problems, whereas MICRO WORLD SYSTEMS which was established in the year 1994, handles all
Hardware & Networking related problems.
Technical Support Engineer
• In Active Directory creating new users, assigning rights to new users, adding users to groups, customizing the
group Policy, ADS installation, DNS service installation, DHCP server installation, IIS service installation.
• Exchange Server 2003 Administration, Administering Users, Contacts, and Groups, Creating Mailbox-Enabled
User Accounts, Administering Groups in Exchange 2003, Managing Policies on Exchange 2003, Configuring
Mailbox Store Policy, Managing Connectors, Mailbox Management, Message Tracking, Analyzing NDR mails
for root cause analysis, Backup of Exchange Server Information Store.
• Coordinating with vendors for new purchase of IT items, asking for quotation, and making purchase order
through Purchase department and follow up for payments in accounts department. Follow up with vendors for
any IT related Issues.
• Coordinating with team engineers for solutions of user’s problem. Deciding best solution with the discussion.
• Inventory updating & collecting from FME.
• Assisting IT Manager in new projects.
• Setting up active directory, DNS. Setup additional domain controller in the ADS. Creating user accounts and
assigning Rights. Creating group policy for users.
• Management of file servers. Assigning proper NTFS permissions to the users. Taking the Backup of the file
server and archiving it to the safe place.
• Creating local demo sites on local web server includes creating virtual directories and databases and login
users on IIS 6.0 and SQL 2005. Backing up Websites on the local server with IO Mega automatic backup pro
software.
• Supporting clients from US and UK through desktop streaming or phone support.
• Supporting local users in any connectivity or applications related problems. Troubleshooting of problems in LAN
connectivity, Printer problems, and Internet problems.
• Maintaining the latest inventory of the companies IT related hardware on centralized location.
• Contacting vendors for any complaints about hardware issues or internet related issues. Contacting for
Upgrading any machines or internet leased lines.
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Personal Details:
Date of Birth: - 1st-June-1989
Marital Status: - Married

4. Linguistic Proficiency: - Hindi, English.
Date……………………
Place…………………..
(RAMAKANT)…………………………..
Address : Plot No.24-B, Om Vihar Phase 5, Uttam Nagar New Delhi- 110059.
Mobile number @ 91+9873638582, 9599686515
E-mail Id : ramakant2009@gmail.com
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