Rasel Ahmed, CUA™ | CXA™

Bangladesh Bangladesh

Service Designer & UX Evangelist | Grameenphone Ltd.

Telecom / Mobile

HFI Certified Usability & User Experience Analyst with over 9 years of professional experience in Telecommunications Industry. His area of expertise lies in applying user-centered design (UCD), Service Design, Usability, User Experience Design, Persuasion engineering process/methodologies has hands-on experience in conducting stakeholder/user interviews to study business user demographics and task patterns, creating end to end wireframes by developing personas and task based scenarios, expert reviews, heuristic evaluations, and iterative usability testing, concept testing, communication material testing; providing realistic and actionable/measurable output/recommendations. He specialize...