Social media has reshaped politics and changed the relationship between governments and citizens. It has moved from a one-way information sharing model, where governments put out information and occasionally asked for feedback, to a more transparent and authentic two-way model. Citizens now expect more transparency, accountability, and opportunities to engage directly with politicians and provide feedback through social networks. This new era has built stronger relationships and more trust between governments and those they represent.

1. } { HOW SOCIAL MEDIARESHAPES POLITICS ANDCHANGES THE RELATIONSHIP BETWEENGOVERNMENTAND CITIZENS Dr Andy Williamson Director, Digital Democracy Hansard Society

2. IN THE BEGINNING

4. THEN ALONG CAME GOVERNMENT

6. I want…

7. Me too…

8. Tell me what you think…

9. SO, THAT’S THE OLD WORLD. GOVERNMENTS PUT UP INFORMATION. OCCASIONALY THEY ASK PEOPLE WHAT THEY THINK. THE USUAL SUSPECTS RESPOND. MOST PEOPLE REMAIN DISCONNECTED.

10. THERE ARE THREE IMPORTANT LESSONS THAT WE’VE LEARNED FROM THE WEB1.0 WORLD AUTHENTICITY TRANSPARENCY ACCOUNTABILITY { }

11. THE NEW WORLD

13. family work friends

14. issues & causes family work friends influencers social networks

15. AUTHENTICITY | TRANSPARENCY | ACCOUNTABILITY RELATIONSHIPS TRUST

16. { HOW SOCIAL MEDIARESHAPES POLITICS ANDCHANGES THERELATIONSHIP BETWEENGOVERNMENTAND CITIZENS Dr Andy Williamson Director, Digital Democracy Hansard Society andy@andywilliamson.com @andy_williamson