Appointment reminder calls remain the best way to get patients to show up to their appointments. Check out this guide to learn how to create effective reminder calls. Includes template and tips. For additional templates in English, French and Spanish, please download our ebook at <a>"http://remindertextsms.com/appt-reminder-templates/"</a> For more information, please visit www.ReminderCall.com

1. REMINDER CALL
APPOINTMENT
The EFFECTIVE
Template & Tips

2. Everybody hates NO SHOWS

3. They cost TIME.

4. They cost MONEY.

5. They cause FRUSTRATION.

6. PROBLEM???
FIX This
How Can YOU

7. Send Automated Reminder Calls

8. They really help patients show up.

9. know THIS...
but FIRST,

10. Not ALL reminder calls

11. Not ALL reminder calls
are EFFECTIVE.

12. WAIT… WHAT?
Not ALL reminder calls
are EFFECTIVE.

13. Reminder Calls?
how do you CREATE
EFFECTIVE

14. INTRODUCE
YOURSELF
1

16. ADD CORRECT
DATE & TIME
2

17. by using an automated call service.
Avoid human error

18. INCLUDE
INSTRUCTIONS
3

19. For example: “To change your
appointment, call
(888) 858-6673”

20. Leave a call-back phone number

21. for answering
machines &
voicemail.
Leave a call-back phone number

22. USE CUSTOM
KEY PRESSES
3

23. To confirm appointments,

24. get transferred to your office,

25. or repeat the message.

26. SAMPLE
TEMPLATE

27. This is a reminder that
Sam has an
appointment with
Dr. Healy
on Jan. 15 at 2 pm.

28. To make changes,
please call our office at
(888) 858-6673.

29. Press 1 to confirm, 2 to
be transferred to our
office, or 3 to repeat this
message.

30. TIPS FROM
OUR EXPERTS

31. 1. Get permission from customers
before sending reminder calls
to CELL PHONES.

32. 1. Get permission from customers
before sending reminder calls
to CELL PHONES.
It’s the Law!

33. 2. Don’t use “Press 2 to Cancel”
instead, have them transfer
to your office:

34. 2. Don’t use “Press 2 to Cancel”
instead, have them transfer
to your office:
to make sure they schedule
another appointment.

35. 3. Give your customers
a way to opt-out from
receiving appointment
reminders.

36. Maintain a do-not-call
list to avoid calling
customers who have
opted out.

37. and
PLEASE…

38. only send calls from 9 am – 9 pm.

39.  INTRODUCE yourself
 Add CORRECT time & date
 Include INSTRUCTIONS
 Use KEY PRESSES
Remember:
 Get PERMISSION
 DON’T ask them to CANCEL
 LET them OPT OUT
 Send calls from 9 AM – 9 PM
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40. NEED MORE?

41. Download Here
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Appointment Reminder
Templates for different
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Spanish examples!
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Appointment Reminder Calls,
Text Messages and Emails