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HOW TO GIVE 
MORE EFFECTIVE 
CREATIVE FEEDBACK
1. Before
1. BEFORE 
SMILE 
Creative types are always nervous. 
For a smoother presentation be positive, open and engaged. 
RECAP 
Begin by revisiting the four main areas of the brief. 
• Problem • Audience • Insight • Prop
1. BEFORE 
EXPECTATIONS 
Have a clear understanding of the level of concept that is being 
presented: 
• Scamp • Mac layout • Full Mac layout (image & copy) 
QUANTITY 
Also have agreement on the number of concepts. Three is 
about right. 1. Safe 2. Unexpected 3. Courageous
1. BEFORE 
IN PERSON 
Wherever possible try to have the Creative team present the work.
h"ps://www.youtube.com/watch?v=QDadJaSERwg
2. During
2. DURING 
BE THE CUSTOMER 
You should have just revisited the main areas of the brief including 
the target audience, so now its important that you think like, and 
assess as if you are the customer. 
THE IDEA 
Does the creative idea reflect the insight? 
And does the it bring to life the proposition in a memorable way?
2. DURING 
LEGS 
Can the creative idea work well in multiple channels; 
• film • paper • pixels • social 
MINUTIAE 
Don’t stress about a missing comma, worry about a missing idea.
2. DURING 
FEEDBACK 
Be clear about who, when and how you will be giving feedback. 
• Recognise the good first 
• Don’t be afraid to ask questions ‘be a Juror not a Judge’ 
• Seek understanding if you aren’t sure about something 
• Initial feedback is okay and appreciated 
• However, don’t be afraid to sleep on it and feedback later
3. After
3. AFTER 
CIRCULATION 
Attach the brief and identify the level of presentation when 
circulating concepts for internal approval. 
THE DE-BRIEF 
Consolidate all feedback. 
REDIRECT 
Resist the temptation to rework yourself. 
Try redirecting it’s always more effective. 
AND try separating the amends into mandatory and 
optional changes.
3. AFTER 
REDIRECT 
Resist the temptation to rework yourself. Try redirecting it’s always 
more effective. 
OPTIONAL 
Separate the amends into mandatory and optional changes.
3. AFTER 
OPINIONS 
Avoid giving the work the good old 
‘once round the office’. 
Everyone has an opinion but have they read your brief. 
NERVES 
Feeling nervous? 
That’s a good thing. Pin the work on your wall and 
give the ideas the overnight test, see how they look 
in the morning. 
1. Safe 2. Unexpected 3. Courageous
HOW TO GIVE MORE 
EFFECTIVE FEEDBACK 
~ Recap the brief 
~ Be the customer 
~ Redirect, don’t rework
GREAT FEEDBACK LEADS 
TO GREAT WORK
Thanks
DAV ID B E L L – E CD ME R C E R B E L L 
mercerbell.com.au

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How to give creative feedback on advertising

  • 1. HOW TO GIVE MORE EFFECTIVE CREATIVE FEEDBACK
  • 3. 1. BEFORE SMILE Creative types are always nervous. For a smoother presentation be positive, open and engaged. RECAP Begin by revisiting the four main areas of the brief. • Problem • Audience • Insight • Prop
  • 4. 1. BEFORE EXPECTATIONS Have a clear understanding of the level of concept that is being presented: • Scamp • Mac layout • Full Mac layout (image & copy) QUANTITY Also have agreement on the number of concepts. Three is about right. 1. Safe 2. Unexpected 3. Courageous
  • 5. 1. BEFORE IN PERSON Wherever possible try to have the Creative team present the work.
  • 8. 2. DURING BE THE CUSTOMER You should have just revisited the main areas of the brief including the target audience, so now its important that you think like, and assess as if you are the customer. THE IDEA Does the creative idea reflect the insight? And does the it bring to life the proposition in a memorable way?
  • 9. 2. DURING LEGS Can the creative idea work well in multiple channels; • film • paper • pixels • social MINUTIAE Don’t stress about a missing comma, worry about a missing idea.
  • 10. 2. DURING FEEDBACK Be clear about who, when and how you will be giving feedback. • Recognise the good first • Don’t be afraid to ask questions ‘be a Juror not a Judge’ • Seek understanding if you aren’t sure about something • Initial feedback is okay and appreciated • However, don’t be afraid to sleep on it and feedback later
  • 12. 3. AFTER CIRCULATION Attach the brief and identify the level of presentation when circulating concepts for internal approval. THE DE-BRIEF Consolidate all feedback. REDIRECT Resist the temptation to rework yourself. Try redirecting it’s always more effective. AND try separating the amends into mandatory and optional changes.
  • 13. 3. AFTER REDIRECT Resist the temptation to rework yourself. Try redirecting it’s always more effective. OPTIONAL Separate the amends into mandatory and optional changes.
  • 14. 3. AFTER OPINIONS Avoid giving the work the good old ‘once round the office’. Everyone has an opinion but have they read your brief. NERVES Feeling nervous? That’s a good thing. Pin the work on your wall and give the ideas the overnight test, see how they look in the morning. 1. Safe 2. Unexpected 3. Courageous
  • 15. HOW TO GIVE MORE EFFECTIVE FEEDBACK ~ Recap the brief ~ Be the customer ~ Redirect, don’t rework
  • 16. GREAT FEEDBACK LEADS TO GREAT WORK
  • 18. DAV ID B E L L – E CD ME R C E R B E L L mercerbell.com.au