Santosh Gannavarapu, Co-Founder and CEO at Sokarti shares his insights and experiences when it comes to targeting untapped SMEs market. In this statistically driven session, Gannavarapu talks about why SMEs don't invest much in websites and keep them idle. He further shares some digital marketing tips and tricks that can get the ball rolling for these enterprises and sheds light on digital marketing hacks that can be implemented by these enterprises.
In closing, he tells how difficult it has become to retain SMEs and targeting them for marketing is a biggest challenge for digital marketeers. This session also emphasizes on how to retain them by applying few digital marketing tricks and hacks with the help of feature driven tools, setting up feasible pricing policies and generating a long-term ROI for them.
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2. We have come a long way
2
It is because of your amazing efforts
5 Million domains in 2015
3. But we have a long way to go
3
Each will need a website.
51 Million
SMEs
Only 400K
Websites
Just like they need a phone.
4. Internet users are only growing
4
350 Million Internet Users in
India
2nd Largest Internet Population in
World
+14% Year on Year Growth,
we are adding 34M every
year
17. 17
Is there not enough potential?
75% of SMEs rate marketing as biggest
challenge
Businesses online make 49% more
revenues
SMEs is a large base of affinity and
loyalty
18. They will be your customers for life
If you show them value
High=
Sale or
Renewal
of Website
21. Digital Advertising is penetrating India
21
Medium Growth Projection Education
TV 6.6%
Radio 4%
Print 2%
OOH 5%
Internet 44.5%
22. Moment of Truth
22
Medium Rates Reach Trackability
TV Low
Radio Low
Print Medium
OOH Very Low
Internet High
$$$$$
$$$
$$$
$$$
$$
23. How “Online Advertising” Started?
• Early 1990s with Display Ads
• Search ads started in 1998
• Started by goto.com, renamed to overture, bought by
Yahoo.
• Google Adwords started in 2000
• The trend now is “Native ads”: weave in ads with content.
• Due to mobile internet penetration.
• It is the only “revenue model” for many companies
24. Every Year New Ad Inventory is Being Exposed
We don't have to worry about ad inventory
25. This is where the opportunity lies
• In addition to the onetime website cost or AMC
that SME is paying
• Expose a monthly recurring advertising solution
• You can easily avail Rs 10,000 per month.
10 30% 10k
New Users
Per Month
Monthly
Churn
Monthly
Revenue/SME
32L
Yearly
Revenue
28. Transform Website To
Salesman
• Make website faster & mobile responsive
• Speed Thrills, Friction Kills.
• Have Explicit Call to Actions
• Don’t embed “contact information” deep inside
• Website will drive them leads
• You need to show them, leads are driven by you
34. Customise the value proposition based on visitor
profile
34
website.com
%
1st time visitor: “Explore the website.”
repeat visitor: “Get an offer so the user can convert”
visitor leaving website: “Provide a final
offer”
35. Customise the value proposition based on visitor
profile
35
website.com
%
1st time visitor: “Explore the website.”
repeat visitor: “Get an offer so the user can convert”
visitor leaving website: “Provide a final
offer”
You don’t have to change the website at
all!
37. Automated Coupon Generation for
Footfall
37
Customised coupon for every
visitor.Coupon Tracking Software also
provided
“25% off for Diwali”
“Special Discounts for TCS Employees”
43. How to price product?
43
Monthly Fee per city/state
marketing budgets included
Flat Subscription Charges
marketing budgets extra
add-ons as cross-sell
Don’t know the
marketing apetite
Easier to sell
Constant Selling
Needed
e.g. Rs 10k per month per city
e.g. Rs 3k per month
44. Bigger Lock-in
44
It takes at least 3 months to show performance
3 months
6 months
(10% discount)
12 months
(20% discount)
60% Customers
30% Customers
10% Customers
Move Them
Into Bigger Lock-ins
45. Do Not Commit Leads
45
I Know Sale is Harder
But Showing them Leads is more delightful