1. RHODORA YAPANA PASCUAL
#4962 E.De Leon Street Sto. Nino
Parañaque City Metro Manila
Philippines
Mobile No. +639054941200
E-mail Address: rhodora.yapana@gmail.com;
dang_0815@yahoo.com.ph
Skype ID: dangyapana0815
PROFILE
OPERATIONS SUPERVISOR; LOGISTICS ASSISTANT; IMPORT/EXPORT DOCUMENTATION;
KEY ACCOUNT COORDINATOR with a total of 21 years experience in Freight Forwarding/
Brokerage Company
Current: ACCOUNTS & SERVICE MANAGER – Handles various accounts, maintains good relations
with the clients
Previous: INPLANT OFFICER/LOGISTICS ASSISTANT- with 9 years experience, responsible for the
overall coordination of the day to day operations related to inbound shipments. Deals with Broker
Consolidators/Freight Forwarders and indent suppliers/Agents. Work under supervision with
Coordinator/Clerk concerning the preparation of documents relative to the clearing of shipments.
Handles processing of Import Permit for Antibiotic drugs deals with Food and Drug
Administration/PDEA. Review computation of duties and taxes prepared by Broker/Declarant.
OPERATIONS SUPERVISOR- with 7 years experience, responsible for directing all functions involved
in the movement of cargoes coming in and released from the Bureau of Customs with the Customs
Representative. Work under close supervision with the members of the department
(Coordinator/Declarant/Clerk Typist). Deals with government agencies to take appropriate action
necessary to sustain efficient results to meet company commitments as far as lead is concern.
CUSTOMS DECLARANT- with 5 years experience, commodity classifies tariff classification; handles
computation of duties and taxes, preparations of necessary documentation for filing entries to Bureau
of Customs
KEY STRENGTHS
- High level of computer skills in Excel; Microsoft Word; company in-house system; customs
import and export, and logistics system
- Customer service skills
- Knowledge of imports/exports ocean and airfreight operations and documentation
- Knowledge of customs requirements
- Always have a passion to perform 100% documentation and operations
- Always to achieve KPI
- Have ability to make immediate decisions and challenge
- An ability and skills to train co-employee’s both operational procedure
- SAP knowledge

2.  Reason(s) for leaving - seeking international great career opportunity
 Current and Expected salary - S$2,500 to S$2,800 (negotiable)
 Date of availability / Notice Period – willing to work ASAP
Work Experience
1. FIRST TAIPAN LOGISTICS, INC.
Accounts & Service Manager – August 29, 2014 – Present
3/F AMD Bldg., Ninoy Aquino Ave., cor. Multinational Ave., Paranaque City
• - Oversee the efficient facilitation of processing/releasing and delivery of various shipments to
consignee's warehouse
• - Ensures effective coordination with the clients and shipping lines/and or forwarding agent
• - checks and verify computations of duties and taxes, entries and documents related to every
shipments
• - Handles client/customer complaints, maintains excellent client/customer relations and attends
to clients' and prospects' inquiries
• - receives and monitors real time shipments status update from the Operations Manager
• - shall, from time to time, provide guidance and assistance to the member of the department,
Accounts Specialist(s)(AS)
• - Implements and monitors strict compliance of company policies and procedures to the
member of the department
• - May call meetings for Account Specialist(s) from time to time and/or as required
• - May provide training to the member of the department as the need requires
• - shall fulfill other assignments given by the Operations Manager from time to time
2. SKY FREIGHT FORWARDERS, INC.
In-plant Supervisor - September 16, 1992 – April 30, 2014
Sky Freight Center, Ninoy Aquino Avenue,
Parañaque City 1700
Job Description:
Responsible for the overall coordination of the day to day logistics operations. This individual will act as
a liaison between various parties within the supply chain process ensuring the effective and efficient
receipt of all international and domestics orders to their final destination.
INPLANT OFFICER / LOGISTICS ASSISTANT
- Hospira Philippines, Inc.(2007 – Present)
Responsibilities:
• Deals with Broker, Forwarders and indent suppliers/agents in securing documents; status of
shipments/indent orders
• Monitoring, track and report daily status of multiple international and domestic shipments
through various internal reporting mechanisms.
• Properly review and authorize shipment request from international vendors while monitoring
and optimizing load efficiencies.

3. • Provide administrative support and maintain communication throughout cross functional teams
including international agents and vendors.
• Coordinate transportation of shipments from domestic and international vendors to fulfillment
center and assembly vendors through 3PL.
• Identify and resolve delivery issues for efficient and timely movement of imported shipments.
• Ensure vendor compliance with company’s packaging and transportation standards and
enforce claims and issue chargeback as needed.
• Perform detailed audit of freight invoices identifying any cost saving opportunities.
• Investigating, analyzing and solving complaints originating from logistical processes.
• Handles permit application/processing of Antibiotics items to FDA for Bureau of Customs
clearance.
• Coordinates PDEA verification of regulated drugs to distribution warehouse.
INPLANT SUPERVISOR- KEY ACCOUNT/CUSTOMER SERVICE COORDINATOR
- Avon Products Mfg., Inc. (2004-2007)
Responsibilities:
• As an Inplant Supervisor responsible for directing all functions involved in the movement/status
of indent orders of buyers.
• Work under close supervision with Coordinator and clerk concerning the preparation of
documents relative to the clearing of shipments. Checked/evaluate daily monitoring status
report for both Air/Sea prepared by Coordinator submitted to APMI
• Develop, coordinate and evaluate reports concerning the status of shipments and take
appropriate actions necessary to sustain efficient results to meet company commitments as far
as lead time is concerned.
• Deals with Broker, Forwarders and indent suppliers/agents in securing documents; status of
shipments/indent orders.
• Coordinates with Purchasing Group, Sourcing Team and Logistics Officer to keep track
inbound orders commitment.
• Ensures products orders will be delivered based on the agreed releasing and lead time with the
Broker.
• Coordinates with indent suppliers, agents to ensure timely pick-up from origin and arrival of
shipments at destination. This includes sending e-mails, doing phone calls and follow-ups.
• Ensure timely release if excisable products needing ATRIG-BIT approval.
• Monitors timely submission of all inbound billings including deliveries coursed through carrier to
avoid holding of credit line and delays on inbound pending orders will also updated records of
billings submitted to Finance group for back tracking purposes.
• Arrange/monitors deliveries of inbound shipments to APMI warehouse receiving.
• Checked/approved overtime services rendered by in-plant staff
• Undertake special tasks as may be assigned and performed necessary for the most efficient
and effective accomplishment of assigned functions.
SUPERVISOR – PEZA Dept.
(1992-2004)
• Responsible for directing all functions involved in the movement of cargoes coming in and
released from the Bureau of Customs with the Customs Representative.
• Work under close supervision with members of the department (Coordinator, Declarant, Clerk
typist) concerning the preparation of documents relative to the clearing of shipments.
Verify/evaluate daily monitoring reports for all Consignees’ prepared by the
Coordinator/Declarant.

4. • Deals with Government agencies; such as Bureau of Customs concerning the status of
shipments and take appropriate action necessary to sustain efficient results to meet company
commitments as far as lead time is concern.
• Checked/approved cash advances, petty cash voucher concerning the liquidation expenses
incurred by the Customs representative to be forwarded to Accounting department.
• Checked/approved overtime services rendered by members of the department.
• Handles process renewal of PEZA annual accreditation
• Undertake special tasks, as may be assigned and performed other supervisory task necessary
for the most efficient and effective accomplishment of assigned functions.
II. SAFEWAY CUSTOMS BROKERAGE, INC.
(1987-1992)
Quintin Paredes St.,
Binondo, Metro Manila
Customs Declarant – 1987 – 1992
Responsibilities:
• Handles various accounts
• Deals with clients/Consolidator/Shipping Lines related to inbound shipments
• Classifies commodity tariff classification; computation of duties and taxes; preparation of
complete documentation for filing of entry to Bureau of Customs
• Monitoring of shipments to facilitate customs clearance and delivery to warehouse
COMPETENCIES
• Basic knowledge of Logistics, International Trade or similar industry, international imports
preferred.
• Needs to be process oriented and able to meet deadlines.
• Strong Interpersonal skills with the ability to multi-task in a team oriented, customer service
environment.
• High attention to detail a must.
• Proficient in Excel and other computer applications.
• Strong verbal and written communication skills. Flexibility and ability to adapt to constantly
changing environments.
• Good analytical skills with close attention to detail and follow-up.
• SAP knowledge
- PO advance receipt notification of incoming shipments
- Stock Overview – availability; balance; movement of products
- Batch record per item/products
- Summary report stocks shelf life (nearly expiry)
- Inventory reconciliation report – track availability of stocks to distribution Warehouse
(Euro-Med/Cavite;Zuellig/Canlubang)

5. EDUCATIONAL ATTAINMENT:
Degree of Bachelor of Science in Customs Administration (BSCA)
Major in Tariff and Customs Laws
Philippine Maritime Institute
Escolta, Manila
1982 – 1986
Mary Immaculate Academy
Pakil, Laguna
1979 – 1986
Longos, Elementary School
Kalayaan, Laguna
1973 – 1979
PERSONAL INFORMATION:
Nickname: DANG
Age: 48
Date of Birth: August 15, 1965
Civil Status: Married
Nationality: Filipino
Daughter: Kriszia Mae Yapana Pascual
Mother: Imelda Sadsad Yapana
Father: Rodolfo Acueza Yapana (deceased)
REFERENCES:
EDUARDO G. DE GUZMAN JR.
Chief Operating Officer
SKY FREIGHT
Ninoy Aquino Aveñue, Parañaque City
Tel No. 02-8529687/ +639178654321
MARY GRACE D. OLYMPIA
Regulatory Affairs Manager
Hospira Phils., Inc.
#39/F Robinson’s Equitable Bank Tower,
1605 Ortigas, Pasig City
Tel No. 02-7777-7004/ +639175126706
ARNOLD DIMASUAY
Quality Assurance Officer
Hospira Phils., Inc
#39/F Robinson’s Equitable Bank Tower,
1605 Ortigas, Pasig City
Tel No. 02-7777-7005/ +639175126707