Learn the biggest mistakes that cause business owners to lose money on Adwords, and the steps you have to take so it will bring your business profitable customers.
20. Types of Keywords
Broad Match – electric scooters
electric scooters
kids electric scooters
razor pocket mod Phrase Match - “electric scooters”
electric scooters
kids electric scooters
razor pocket mod
Exact Match - [electric scooters]
electric scooters
kids electric scooters
razor pocket mod
21. Which Ads Are Shown?
#1 - $1.50
#2 - $1.25
#3 - $1.00
30. Creating Your Campaigns
Campaign
Ad Group
Ad Ad
Ad Group
Ad
Search / Display Network
Location / Language
Budget
Bid Strategy (Max Clicks)
Topic
Keywords
46. Review
• Online marketing works and has potential
• It is often misused
• Understand the customers and the data
• Test and see what works
• Don’t waste your time or money
• Review results and think creatively
47. Want More?
Get the slides + cheatsheet with bonus ideas
here:
http://garandwebtech.com/meetup
richard@garandwebtech.com
Thank you!
Editor's Notes
Quick overview so we can all enjoy the networking; link to slides and bonus at the end
Why online => mistakes => solutions => adwords overview => setup => tuning
Not just replacing old media, it’s expanding ad budgets because online advertising is measurable
EP examples to be shown later
Have you heard ppl say it doesn’t work?
Yogi Berra – no one goes there, it’s too crowded
Competition is either wasting money or they made it work
Can’t just copy someone else
Even suggestions you get from Google/Facebook can be misleading
Start from relationships to understand your customers
More profitable
Customer connection - power of owning customer data – EP missed this with distributors
Strategic advantage
Online you can find out which part is wasted
You can reach anyone in the world at any time
That’s usually a waste of time
Investing time and money in something that doesn’t work is not free – it actually holds you back – it’s an anchor instead of a strategic advantage
Wrong people (not in market), intent (looking for luxury vs cheapest product), message (insurance = protection)
Wrong time/place (mobile phone in line), ad (search for pizza, see ad for chinese food), landing page (not what they’re looking for), offer (you don’t buy a car online)
One mistake can lose 50 – 90%
Multiple mistakes = failed campaign
People go online to look for something – give them what they want
Should be something that grabs their attention and makes them want to know more, but don’t hide what it really is
Data – good analytics
Understand people too – Who needs it? What problem? What benefits? What stage?
Experiment to see what works, then do it more
Figure out how to be profitable before you take over the market
Take the opportunities in front of you before you move on
Buying process is complicated
Make it easy and keep reminding them of what they want
Know the stages
Each step just gets them to the next one
Optimize each step to get good results – one failure = lost customers
Customer does search on Google
Diff from TV / magazines: discrete => unified market
Not always exact, it can be something that’s related to what you entered
This creates many variations
Some are good and some are bad
Bidding process
Order of ads, number of ads
Customer clicks on ads
Advertiser is charged for the click
Customer goes to the website
Ads go on other sites
Matched based on keywords + site content OR customer data
Plan ahead - figure out what you want from the campaign
Decide on goals
Set up in Analytics (go to Admin to create goals)
Link to Adwords (https://support.google.com/adwords/answer/1704341?hl=en)
Figure out most relevant and most used searches
Use Adwords Keyword Planner
Create groups for main topics you want to focus on (kids electric scooters vs maintenance)
Simple
Have a few ads for each group
Try different ways to describe your offering + key features
Add incentives like try now, easy to get started, new customer discount, this week only
Create a landing page that speaks to the same message as the ads
You can make more than one
Start simple
Use this to create new landing pages
Create separate campaigns to control the budget + where they show
Put ad groups in campaigns
End planning
After completing the planning you can implement your campaigns
Campaign settings
Ad group settings
Increase conversions, decrease cost per conversion, build a marketing machine
Goal is to get the most customers at the lowest cost
Keep working towards it
Two different ways to improve results
Cust: kw vol, kw num, budget, clicks, CTR
CPA: precise kw, CPC, conv rate
Framework: time period, see on site or download spreadsheet
Cost and clicks, CPC, conv and cost/conversion
Performance of: Ad Group, Search Term, Ad
Search vs Display Network, Location (Dimensions => Geography; customize columns to remove all but country+region)
Create segment for your goal
Apply that filter to browse data for conversions
Where do people come from?
Acquisition > Overview
Device Type – Audience > Mobile > Overview
Device Type – Audience > Mobile > Overview
Device Type – Audience > Mobile > Overview
Cut out areas with bad results so the good ones can run more
Pause or fix ad groups and ads
EP ex: energy topic => high fat topic (3-6x better)
Find at bottom of Keywords tab
Use Ad Group level or Campaign level
Manage campaign budgets
Use bid adjustments to change spending on different devices
When you find something working well: increase budgets
Add new keywords
Create new ads and ad groups
Increase bids to get more clicks
More customers, less cost
Test ideas and messages – unexpected results
Data + intuition gives you new ideas