Matrix42 provides comprehensive workspace management solutions that simplify and reduce the costs of managing physical, virtual, mobile, and cloud workspaces. Their solutions include automated device and application management, virtual desktop management, license management and compliance tracking, a self-service application store, automated backup and recovery, and an integrated service desk. Matrix42 also offers extensions for Microsoft SCCM and mobile device management through their acquisition of Silverback.

1. Introducing
A Better Solution
Helping Clients Succeed!

2. Matrix 42 Video

3. Matrix42 Products

4. Introduction to Matrix42 Workspace Solutions
Matrix42 Corporate Workspace Management is a uniquely complete and customizable
solution that simplifies and reduces the cost of managing all your physical, virtual and
mobile workspaces.
Matrix42 Physical
• Fully automated device and application management across Windows, Mac, and Linux operating systems.
Matrix42 Virtual
• Complete disk image and virtual desktop/application management, fully certified for all Citrix platforms.
Matrix42 Compliance
• Integrated license-, asset- and contract management, reporting and usage tracking.
License Auditing
• Comprehensive software recognition via the License Intelligence Service (LIS) cloud, and complete
compliance accounting by installation, usage and access of physical, mobile, virtual and cloud
applications.

5. Introduction to Matrix42 Workspace Solutions
Enterprise App Store (Matrix42 Service Catalog)
• Self-service access and an integrated approval process for company and public applications,
within the terms of corporate access and usage policies.
Desired state model
• Enables simplified provisioning through automatic compliance with defined business profiles.
Workspace recovery
• Automated backup of local user files and configurations, and the recovery of data and settings
without user intervention.
Integrated Matrix42 Service Desk
• Self-help capabilities and automated break & fix scenarios, plus powerful incident and problem
management. Also features full integration with asset management and software deployment
functionality.

6. Introduction to Matrix42 Workspace Solutions
Matrix42 Enterprise Manager for SCCM dramatically simplifies and streamlines
SCCM administrative and management tasks, so IT staff spend much less time on
them. But it also extends SCCM with a range of easy-to-use features that support
business process efficiency and increase user acceptance of IT.
How it works
• Simple report creation - no SCCM or SQL expertise needed
• Graphical compliance reports can be created directly from the Enterprise
Manager web console or via periodic emails. This allows IT and business staff to
report on relevant SCCM information without any SCCM or SQL know-how.
• Easy control of SCCM functions – no access to SCCM console needed
• In just 5 clicks, the Service Desk or any other IT representative can distribute
software, operating systems, patches and scripts with no technical training.
Real-time, user-friendly graphical progress information allows instant
troubleshooting and remediation.

7. Introduction to Matrix42 Workspace Solutions
• Improved end-user communication – user self-scheduling with no loss of control
• Users are provided with clear, comprehensive information on tasks that will
affect their workspace and when they need to be carried out. They can
schedule the task around their work for minimum disruption, and are also made
aware of things they need to do to make the process run smoothly, such as
closing an application before running the task. The result: less work and fewer
headaches for IT staff, and greater user satisfaction with IT.
• Secure and safe task delegation for non-IT staff – delegation without risk.
• By providing role-specific access to functionality around packages & patches,
computer groups and scripts, senior IT professionals can hand over simple tasks
to less expert colleagues without giving them access to the SCCM console.

8. Introduction to Matrix42 Workspace Solutions
Matrix42 Mobile Workspace Management adds comprehensive functionality to
state-of-the-art Enterprise Mobility Management technology from AirWatch, to
significantly simplify and optimize the cost of managing all your mobile devices. It
also supports you to transition from securing corporate and personal mobile
devices, to gaining complete control over mobile applications, email and content.
Key features include:
• Support for all business mobile operation systems
• Enables management of base connectivity, security and encryption options
including peripheral control, and adoption of the latest mobile OS
technology.
• Enable BYOD and corporate device security
• Extensive support for native OS application security options, and a
container-based approach to separate business and private data.

9. Introduction to Matrix42 Workspace Solutions
Redefining Enterprise Mobility Management
Silverback by Matrix42 makes it possible.
• Effortless Simplicity. Extensible Scalability. Effective Security.
• Matrix42’s recent acquisition of market-redefining Australian EMM vendor
Silverback, gives organizations all over the world the opportunity to easily and
securely adopt next generation mobile devices at scale. The Silverback by
Matrix42 solution delivers:
• Easy, zero-touch deployment and management of mobile IT that gives users a
consistent, familiar and flexible experience, while controlling usage and costs
• A streamlined, scalable mobile IT infrastructure with no proprietary proxy
servers creating bottlenecks, cost and points of failure
• Security that protects each user’s privacy, while fulfilling corporate security
policies

10. Introduction to Matrix42 Workspace Solutions
• Compliance engine to enforce corporate policies
• Automated compliance monitoring and multi-level escalation mechanisms to meet
corporate policies.
• Controlled access to and collaboration on corporate files
• Secure access and sharing options for corporate information on mobile devices by using
a container-based solution.
• Secure email gateway access
• Only devices registered and compliant for MDM get access to the corporate email
service.

11. Introduction to Matrix42 Workspace Solutions
• Enterprise App Store (Matrix42 Service Catalog)
• Provides self-service access to internal company and public business
applications within corporate compliance and usage policies.
• Integrated contract and asset management
• Enables management of all your mobile devices, contracts, SIM cards &
accessories, and reduces costs by optimizing business processes.
• Simplified, automated delivery of IT services
• Automates order, approval and deployment of all IT hardware, software
and services in the Matrix42 Service Catalog. Integration of the Matrix42
Service Desk accelerates incident, problem and change management
processes, as well as common tasks such as enrollment, passcode resets
and data deletion.

12. Introduction to Matrix42 Workspace Solutions
Key Features
• A modular, clientless architecture for a native user experience
• A standards-based technology that delivers a rapidly scalable and highly
available platform
• Push configuration and control, including real-time data cost control (especially
for roaming)
• Personal/corporate identity separation (location/applications/data & forms)
• Companion app for secure workspace access, data cost control and SharePoint
integration
• User-, device- and OS- version-specific security with no AD passwords on the
device
• Flexible deployment options - on-premise or in the cloud