Standard work for leaders
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Standard Work for Leaders is a lean approach and method to enable leaders to provide daily support in both strategy deployment and culture development. The leaders follow a three step process of developing the daily standard tasks to check on strategy deployment, installing visual management at the value stream to understand the progress and results, and finally using the Gemba walk to ensure daily progress.
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Standard work for leaders
- 1. Robert Baird President +1 215 353 0696 Leaders Standard Work 4-Aug-14 www.leanteamsusa.com
- 2. A strategic list of standard tasks, performed daily by the leaders, to achieve strategy deployment and maintain continuous improvement momentum • Is a tieredGemba Walk not a group Gemba Walk • Directs the leader to check on and supportkey metrics • A method to achieve Daily progress What is Leader Standard Work?
- 3. Leaders Standard Work Benefits • Key projects become fast paced to conclusion, results sustained • Less resources are required to obtain business results • Strategy is known by everyone and everyone benefits and knows how to contribute • Problems are avoided or corrected quickly • Standard work achievable 3 www.leanteamsusa.com 04/08/2014
- 4. Three Part Process • Leader Standard Work • Visual Management • Gemba Walk 4 www.leanteamsusa.com 04/08/2014
- 5. Visual Controls • Aligned with strategy deployment • Identifies when the process is abnormal • Ownership and accountability by value stream workers • All visuals are real time and updated manually 4-Aug-14 www.leanteamsusa.com 5
- 6. Daily Accountability • Leader scrutinizes visuals’ data daily – Determines what steps to take by whom • Assigns resources, sets due dates • Follows up • Daily, tiered Gemba walks – If visual management is sufficient then 15 minutes • Target and Visual accountability 6 www.leanteamsusa.com 04/08/2014
- 7. Interconnected Relationship Tiered Gemba Walks Supervisors Department Managers Site Manager Support Managers 7 www.leanteamsusa.com 04/08/2014
- 8. Supervisor Daily Check List 8 www.leanteamsusa.com 04/08/2014 Observations Improvement Notes Quality Control Check Standard Work 5S Score Scrap box review Machine Condition Complete each observation daily with a value stream worker Daily Improvements Improvement Notes TWI Matrix Problems from Pitch Key metrics Roadblocks Opr. Project Progress Yield Levels Complete each review daily
- 9. Standard Work for Department Manager 9 www.leanteamsusa.com 04/08/2014 Metric Board Review Improvement Notes TWI Matrix Problems from Pitch Key metrics Roadblocks Opr. Project Progress Other Key Projects Yield Levels Complete each review daily with a Supervisor (use STP Support, Teach, Promote) Review Improvement Notes Quality Control Check Standard Work 5S Score Scrap box review Machine Condition Review each observation daily with a Supervisor
- 10. Standard Work for Site Manager 10 www.leanteamsusa.com 04/08/2014 Metric Board Review Improvement Notes TWI Matrix Problems from Pitch Key metrics Roadblocks Opr. Project Progress Other Key Projects Yield Levels Complete each review daily with each of the Department Managers (use STP Support, Teach, Promote) Ensure accountability for the results Ensure fast pace of key project completion
- 11. Standard Work For Human Resource Managers An example of a Support Manager 11 www.leanteamsusa.com 04/08/2014 Employee Reviews Improvement Notes TWI Matrix Follow up with new Employees Employee Survey Actions Career Path Skill Progress Training Program Results Complete each review weekly with all shop floor positions (use STP - Support, Teach, and Promote)
- 12. What is Gemba STP Used by the leaders as a method to support culture, strategy, and engagement development. • Support – During the Gemba Walk support the employees by removing roadblocks and providing necessary resources • Teach – During the Gemba Walk if employees are unsure of the strategy, Lean Sigma tool application, controls such as quality, policies, or required skills then take the time to teach. • Promote – During the Gemba Walk promote the type of culture you want in place, continuous improvement, safety, security, learning organization, teamwork, etc. Remember the best method of promoting, as a leader, is being the model. 12 www.leanteamsusa.com 04/08/2014
- 13. Guaranteed ROI From Lean Teams USA Contact Us • Lean Teams USA Lean Consulting • View My Profile on LinkedIn • Lean Teams USA +1 215 353 0696 4-Aug-14 www.leanteamsusa.com 13