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Effective Leadership
Ei4Change
Communication and Behaviour
Motivation
Directives
Culture of common language
Attitudes
Beliefs
Goals
Decision making
Management during crises
Commitment
Relationships
Build sense of belonging
Trust
Respect
Collaboration
Standards and Accountability
Drivers of Climate
Leadership Management
Innovates Administers
An original A copy
Inspires trust Relies on control
Long-term view Short-term view
Asks “what” and “why” Asks “how” and “when”
Tells us where we’re going Gets us there safely, on time, on
budget
Designs Executes
Murray, 2010
Leadership vs Management
Do what I tell
you
Demands immediate compliance
Useful
In a crisis
To start a new project
With problem employees
Commanding
Makes key decisions
Outside input into decision is limited
Workers told what to do and how to do it
Fear is a key motivator
Commanding
Pros Cons
Fast, efficient Short-term gains outweighed by
long-term dysfunction
Great, with an extremely smart,
wise leader
Loses wisdom and observations
of other key individuals
May be useful in a crisis
May be more applicable in
organisations with low-skilled
workers doing routine tasks
Employees can be come
disengaged and demoralised
Talent leaves
Commanding
Do as I do
Sets high standards of performance
Useful
To get quick results from
a highly motivated team
Pacesetting
Holds high standards – for self, others and the organisation
Always demanding faster, better performance
If performance is poor, pushes staff harder or fixes problem them self
Pacesetting
Pros Cons
Works with very high-talented,
self-driven teams
Difficult to sustain pace; anxiety,
burnout
Focused on results Obsession with results at the
expense of staff wellbeing
May be useful in start-up and
entrepreneurial phase
Pressure for immediate results
may restrict creativity and
innovation
Leader fixing problems for staff
may get short-term results
Micromanagement erodes trust
and stunts development
Pacesetting
Let’s decide
what to do
together
Creates participation
through consensus
Useful
To gain acceptance or
consensus
To get input from valued
team members
Democratic
Seeks input from key people on important decisions
Listens carefully to concerns
Collective decision strengthened by buy-in and commitment
across organisation
Democratic
Pros Cons
Works well in organisations with
a broad mix of highly skilled
individuals
May be difficult to implement in
settings or cultures where staff
afraid to give input
Develops decisions with strong
shared ownership
May take too long to arrive at
decisions and slow progress can
affect staff morale
Democratic
Let’s do what is
best for
everyone
Creates harmony and
builds emotional bonds
Useful
To manage splits in a
team
To motivate during
stressful circumstances
Affiliative
Takes care of employees, receives strong loyalty in return
Nurtures personal relationships and emotional needs of employees
Builds teams to ensure followers are connected to each other
Promotes harmony among followers
Employees feel like part of the family
Helps resolve any conflict
Affiliative
Affiliative
Pros Cons
Helpful in healing organisations
with serious divisions, conflicts
or broken trust
Focus on praise, relationships at
expense of results; may send a
message that mediocrity is
tolerated
May be popular in certain
regions of the world
Staff may not receive enough
specific advice on how to
improve
Produces happier workers
Do what will
help us to
reach our goals
Mobilises people towards a vision
Useful
When changes require
a new vision
When clear direction is
needed
Visionary
Articulates where group is heading
Sets forth an inspiring vision of the future
Builds excitement
Resonates with values and aspirations of staff
Helps staff see how their work contributes to a better world
Visionary
Pros Cons
Gives clear direction to
organisation
Conflicts if other strong
individuals in organisation with a
competing vision
Motivates and excites employees If implementation is weak the
failure to achieve the vision
demotivates staff and leads to
cynicism
VisionaryVisionary
How can I help
you do it
better?
Develops people for the future
Useful
To help someone
improve performance
To develop long term
strategies
Coaching
Aims to bring out best in key staff
Invests in personal development of staff
Helps staff set long-term goals
Identifies strengths and weaknesses to help staff identify their calling
Delegates challenging assignments that will let people grow
Coaching
Pros Cons
Works well if leader has staff
who are self-motivated
If staff not self-motivated, they
may not benefit from coaching
experience
Coaching
Daniel Goleman et al. Primal Leadership: Learning to Lead with
Emotional Intelligence. Harvard Business School Press, 2002.
Daniel Goleman. Leadership That Gets Results. Harvard
Business Review, March 2000.
Alan Murray. Wall Street Journal Essential Guide to
Management. Harper & Collins, 2010.
References
Download this free chart showing Goleman’s Leadership Styles
at http://ei4change.com/resources/
Emotional Intelligence eLearning Programmes
Develop your Emotional Intelligence by enrolling on an
Ei4Change online elearning course
For more details visit courses.ei4change.info
Use license code SLIDESHARE to get a 25% discount
 Ei4Change Ltd.
www.twitter/@EI4Change
www.linkedin.com/company/ei4change
www.facebook.com/pages/EI4Change
www.ei4change.com

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Effective Leadership (Goleman Six Styles) - @Ei4Change

  • 2. Communication and Behaviour Motivation Directives Culture of common language Attitudes Beliefs Goals Decision making Management during crises Commitment Relationships Build sense of belonging Trust Respect Collaboration Standards and Accountability Drivers of Climate
  • 3. Leadership Management Innovates Administers An original A copy Inspires trust Relies on control Long-term view Short-term view Asks “what” and “why” Asks “how” and “when” Tells us where we’re going Gets us there safely, on time, on budget Designs Executes Murray, 2010 Leadership vs Management
  • 4. Do what I tell you Demands immediate compliance Useful In a crisis To start a new project With problem employees Commanding
  • 5. Makes key decisions Outside input into decision is limited Workers told what to do and how to do it Fear is a key motivator Commanding
  • 6. Pros Cons Fast, efficient Short-term gains outweighed by long-term dysfunction Great, with an extremely smart, wise leader Loses wisdom and observations of other key individuals May be useful in a crisis May be more applicable in organisations with low-skilled workers doing routine tasks Employees can be come disengaged and demoralised Talent leaves Commanding
  • 7. Do as I do Sets high standards of performance Useful To get quick results from a highly motivated team Pacesetting
  • 8. Holds high standards – for self, others and the organisation Always demanding faster, better performance If performance is poor, pushes staff harder or fixes problem them self Pacesetting
  • 9. Pros Cons Works with very high-talented, self-driven teams Difficult to sustain pace; anxiety, burnout Focused on results Obsession with results at the expense of staff wellbeing May be useful in start-up and entrepreneurial phase Pressure for immediate results may restrict creativity and innovation Leader fixing problems for staff may get short-term results Micromanagement erodes trust and stunts development Pacesetting
  • 10. Let’s decide what to do together Creates participation through consensus Useful To gain acceptance or consensus To get input from valued team members Democratic
  • 11. Seeks input from key people on important decisions Listens carefully to concerns Collective decision strengthened by buy-in and commitment across organisation Democratic
  • 12. Pros Cons Works well in organisations with a broad mix of highly skilled individuals May be difficult to implement in settings or cultures where staff afraid to give input Develops decisions with strong shared ownership May take too long to arrive at decisions and slow progress can affect staff morale Democratic
  • 13. Let’s do what is best for everyone Creates harmony and builds emotional bonds Useful To manage splits in a team To motivate during stressful circumstances Affiliative
  • 14. Takes care of employees, receives strong loyalty in return Nurtures personal relationships and emotional needs of employees Builds teams to ensure followers are connected to each other Promotes harmony among followers Employees feel like part of the family Helps resolve any conflict Affiliative
  • 15. Affiliative Pros Cons Helpful in healing organisations with serious divisions, conflicts or broken trust Focus on praise, relationships at expense of results; may send a message that mediocrity is tolerated May be popular in certain regions of the world Staff may not receive enough specific advice on how to improve Produces happier workers
  • 16. Do what will help us to reach our goals Mobilises people towards a vision Useful When changes require a new vision When clear direction is needed Visionary
  • 17. Articulates where group is heading Sets forth an inspiring vision of the future Builds excitement Resonates with values and aspirations of staff Helps staff see how their work contributes to a better world Visionary
  • 18. Pros Cons Gives clear direction to organisation Conflicts if other strong individuals in organisation with a competing vision Motivates and excites employees If implementation is weak the failure to achieve the vision demotivates staff and leads to cynicism VisionaryVisionary
  • 19. How can I help you do it better? Develops people for the future Useful To help someone improve performance To develop long term strategies Coaching
  • 20. Aims to bring out best in key staff Invests in personal development of staff Helps staff set long-term goals Identifies strengths and weaknesses to help staff identify their calling Delegates challenging assignments that will let people grow Coaching
  • 21. Pros Cons Works well if leader has staff who are self-motivated If staff not self-motivated, they may not benefit from coaching experience Coaching
  • 22. Daniel Goleman et al. Primal Leadership: Learning to Lead with Emotional Intelligence. Harvard Business School Press, 2002. Daniel Goleman. Leadership That Gets Results. Harvard Business Review, March 2000. Alan Murray. Wall Street Journal Essential Guide to Management. Harper & Collins, 2010. References
  • 23. Download this free chart showing Goleman’s Leadership Styles at http://ei4change.com/resources/
  • 24. Emotional Intelligence eLearning Programmes Develop your Emotional Intelligence by enrolling on an Ei4Change online elearning course For more details visit courses.ei4change.info Use license code SLIDESHARE to get a 25% discount