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Roller	
  Coaster	
  Model	
  
BUSINESS	
  MODEL	
  Lifecycle	
  
	
  
Every	
  Living	
  System	
  (Business	
  Model)	
  has	
  a	
  Dynamic	
  Mix	
  of	
  Emergent	
  and	
  Deliberate	
  Problems	
  
World-­‐class	
  Coaching	
  on	
  Lean	
  Startup	
  &	
  Customer	
  Growth	
  Hacking	
  for	
  Less	
  Than	
  $10/Month:	
  hFp://businessmodels.ning.com	
  	
  	
  
Lean	
  Startup	
  Coach.	
  Dr.	
  Rod	
  King.	
  rodkuhnhking@gmail.com	
  &	
  hEp://businessmodels.ning.com	
  &	
  hEp://twiEer.com/RodKuhnKing	
  
EMERGENT	
  	
  
BUSINESS	
  MODEL:	
  
Unknown/Unvalidated	
  
PROBLEMS,	
  CAUSES,	
  	
  	
  
SOLUTIONS,	
  AND	
  IMPACTS	
  
DELIBERATE	
  
BUSINESS	
  MODEL:	
  
Known/Validated	
  	
  	
  	
  	
  
PROBLEMS,	
  CAUSES,	
  
SOLUTIONS,	
  AND	
  IMPACTS	
  
Plan	
  &	
  Execute	
  
(Six	
  Sigma/Planning	
  Project)	
  
Unpredictable	
  
Environment	
  
Predictable	
  
Environment	
  
O.T.H.E.R.	
  Loop	
  
Complex	
  
Business	
  Model	
  
	
  
ChaoNc	
  
Business	
  Model	
  
Stable	
  
Business	
  Model	
  
Simple	
  
Business	
  Model	
  
ORGANIZATION	
  
Low	
  
Uncertainty/	
  
Risk	
  
Extreme	
  
Uncertainty/	
  
Risk	
  
Problem-­‐
SoluOon	
  
Fit	
  
Business	
  Model	
  
Fit/	
  
Scaling	
  
Product-­‐
Market	
  
Fit	
  
Hypothesize	
  &	
  Experiment	
  
(Lean	
  Startup/EffectuaOon	
  Project)	
  
ConOnuous	
  
Innova'on	
  
Culture/Habit	
  
ConOnuous	
  
Improvement	
  
Culture/Habit	
  
TransiNon	
  
Roller	
  Coaster	
  Model	
  
SYSTEM	
  Lifecycle	
  
	
  
Every	
  Living	
  System	
  (Business	
  Model)	
  has	
  a	
  Dynamic	
  Mix	
  of	
  Emergent	
  and	
  Deliberate	
  Problems	
  
World-­‐class	
  Coaching	
  on	
  Lean	
  Startup	
  &	
  Customer	
  Growth	
  Hacking	
  for	
  Less	
  Than	
  $10/Month:	
  hFp://businessmodels.ning.com	
  	
  	
  
Lean	
  Startup	
  Coach.	
  Dr.	
  Rod	
  King.	
  rodkuhnhking@gmail.com	
  &	
  hEp://businessmodels.ning.com	
  &	
  hEp://twiEer.com/RodKuhnKing	
  
Plan	
  &	
  Execute	
  
(Six	
  Sigma/Planning	
  Project)	
  
Unpredictable	
  
Environment	
  
Predictable	
  
Environment	
  
O.T.H.E.R.	
  Loop	
  
ORGANIZATION	
  
Low	
  
Uncertainty/	
  
Risk	
  
Extreme	
  
Uncertainty/	
  
Risk	
  
EMERGENT	
  	
  
SYSTEM:	
  
Unknown/Unvalidated	
  
PROBLEMS,	
  CAUSES,	
  	
  	
  
SOLUTIONS,	
  AND	
  IMPACTS	
  
DELIBERATE	
  	
  	
  	
  
SYSTEM:	
  
Known/Validated	
  	
  	
  	
  	
  
PROBLEMS,	
  CAUSES,	
  
SOLUTIONS,	
  AND	
  IMPACTS	
  
Complex	
  
System	
  
ChaoNc	
  
System	
  
Stable	
  
System	
  
Simple	
  
System	
  
Hypothesize	
  &	
  Experiment	
  
(Lean	
  Startup/EffectuaOon	
  Project)	
  
ConOnuous	
  
Innova'on	
  
Culture/Habit	
  
ConOnuous	
  
Improvement	
  
Culture/Habit	
  
TransiNon	
  
Roller	
  Coaster	
  Model	
  
SYSTEM	
  Lifecycle	
  
	
  
Every	
  Living	
  System	
  (Business	
  Model)	
  has	
  a	
  Dynamic	
  Mix	
  of	
  Emergent	
  and	
  Deliberate	
  Problems	
  
World-­‐class	
  Coaching	
  on	
  Lean	
  Startup	
  &	
  Customer	
  Growth	
  Hacking	
  for	
  Less	
  Than	
  $10/Month:	
  hFp://businessmodels.ning.com	
  	
  	
  
Lean	
  Startup	
  Coach.	
  Dr.	
  Rod	
  King.	
  rodkuhnhking@gmail.com	
  &	
  hEp://businessmodels.ning.com	
  &	
  hEp://twiEer.com/RodKuhnKing	
  
Plan	
  &	
  Execute	
  
(Six	
  Sigma/Planning	
  Project)	
  
Unpredictable	
  
Environment	
  
Predictable	
  
Environment	
  
O.T.H.E.R.	
  Loop	
  
Problem-­‐
SoluOon	
  
Fit	
  
Business	
  Model	
  
Fit/	
  
Scaling	
  
Product-­‐
Market	
  
Fit	
  
Low	
  
Uncertainty/	
  
Risk	
  
Extreme	
  
Uncertainty/	
  
Risk	
  
ORGANIZATION	
  
EMERGENT	
  	
  
SYSTEM:	
  
Unknown/Unvalidated	
  
PROBLEMS,	
  CAUSES,	
  	
  	
  
SOLUTIONS,	
  AND	
  IMPACTS	
  
DELIBERATE	
  	
  	
  	
  
SYSTEM:	
  
Known/Validated	
  	
  	
  	
  	
  
PROBLEMS,	
  CAUSES,	
  
SOLUTIONS,	
  AND	
  IMPACTS	
  
Hypothesize	
  &	
  Experiment	
  
(Lean	
  Startup/EffectuaOon	
  Project)	
  
ConOnuous	
  
Innova'on	
  
Culture/Habit	
  
ConOnuous	
  
Improvement	
  
Culture/Habit	
  
Complex	
  
System	
  
ChaoNc	
  
System	
  
Stable	
  
System	
  
Simple	
  
System	
  
TransiNon	
  
Roller	
  Coaster	
  Model	
  
PRODUCT	
  Lifecycle	
  
	
  
Every	
  Living	
  System	
  (Business	
  Model)	
  has	
  a	
  Dynamic	
  Mix	
  of	
  Emergent	
  and	
  Deliberate	
  Problems	
  
World-­‐class	
  Coaching	
  on	
  Lean	
  Startup	
  &	
  Customer	
  Growth	
  Hacking	
  for	
  Less	
  Than	
  $10/Month:	
  hFp://businessmodels.ning.com	
  	
  	
  
Lean	
  Startup	
  Coach.	
  Dr.	
  Rod	
  King.	
  rodkuhnhking@gmail.com	
  &	
  hEp://businessmodels.ning.com	
  &	
  hEp://twiEer.com/RodKuhnKing	
  
Plan	
  &	
  Execute	
  
(Six	
  Sigma/Planning	
  Project)	
  
Unpredictable	
  
Environment	
  
Predictable	
  
Environment	
  
O.T.H.E.R.	
  Loop	
  
Problem-­‐
SoluOon	
  
Fit	
  
Business	
  Model	
  
Fit/	
  
Scaling	
  
Product-­‐
Market	
  
Fit	
  
Low	
  
Uncertainty/	
  
Risk	
  
Extreme	
  
Uncertainty/	
  
Risk	
  
ORGANIZATION	
  
EMERGENT	
  	
  
PRODUCT:	
  
Unknown/Unvalidated	
  
PROBLEMS,	
  CAUSES,	
  	
  	
  
SOLUTIONS,	
  AND	
  IMPACTS	
  
DELIBERATE	
  	
  	
  	
  
PRODUCT:	
  
Known/Validated	
  	
  	
  	
  	
  
PROBLEMS,	
  CAUSES,	
  
SOLUTIONS,	
  AND	
  IMPACTS	
  
Hypothesize	
  &	
  Experiment	
  
(Lean	
  Startup/EffectuaOon	
  Project)	
  
ConOnuous	
  
Innova'on	
  
Culture/Habit	
  
ConOnuous	
  
Improvement	
  
Culture/Habit	
  
Complex	
  
Product	
  
ChaoNc	
  
Product	
  
Stable	
  
Product	
  
Simple	
  
Product	
  
TransiNon	
  
Register	
  at	
  www.visionaryd.com	
  to	
  learn	
  more	
  about	
  Customer	
  Growth	
  Hacking.	
  	
  
Lean	
  Startup	
  Coach.	
  Dr.	
  Rod	
  King.	
  rodkuhnhking@gmail.com	
  &	
  hEp://businessmodels.ning.com	
  &	
  hEp://twiEer.com/RodKuhnKing	
  
S:	
  
Supplier	
  
C:	
  
Customer	
  
	
  	
  	
  	
  	
  	
  	
  Product/Service	
  
Business	
  Model	
  Strip	
  
Business	
  Model	
  Canvas	
  vs.	
  Business	
  Model	
  Strip	
  
	
  
Rapidly	
  Visualize	
  and	
  Prototype	
  a	
  Business	
  Model	
  
	
  
	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  Payment	
  	
  
	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  (Bulk;	
  Installment)	
  
SIMPLICITY	
  COMPLEXITY	
   vs.	
  
Business	
  Model	
  Canvas	
  
Source:	
  hTp://en.wikipedia.org/wiki/Business_Model_Canvas	
  
Register	
  at	
  www.visionaryd.com	
  to	
  learn	
  more	
  about	
  Customer	
  Growth	
  Hacking.	
  	
  
Lean	
  Startup	
  Coach.	
  Dr.	
  Rod	
  King.	
  rodkuhnhking@gmail.com	
  &	
  hEp://businessmodels.ning.com	
  &	
  hEp://twiEer.com/RodKuhnKing	
  
S:	
  
Supplier	
  
C:	
  
Customer	
  
	
  	
  	
  	
  	
  	
  	
  Product/Service	
  
Business	
  Model	
  Strip	
  
Business	
  Model	
  Canvas	
  vs.	
  Business	
  Model	
  Strip	
  
	
  
Rapidly	
  Visualize	
  and	
  Prototype	
  a	
  Business	
  Model	
  
	
  
	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  Payment	
  
	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  (Margin;	
  Strategy)	
  
SIMPLICITY	
  COMPLEXITY	
   vs.	
  
Business	
  Model	
  Canvas	
  
Customer	
  Growth	
  Engine	
  (CGE)	
  
Enterprise	
  Engine	
  (EE)	
  
Value	
  Engine	
  (VE)	
  
Based	
  on:	
  hTp://en.wikipedia.org/wiki/Business_Model_Canvas	
  
	
  	
  	
  	
  	
  	
  	
  Core	
  Competence	
  
O.T.H.E.R.	
  Loop	
  
Universal	
  Problem	
  Solving	
  
	
  
Con'nuously	
  Discover	
  and	
  Solve	
  Emergent	
  and	
  Deliberate	
  Problems	
  Everywhere	
  
World-­‐class	
  Coaching	
  on	
  Lean	
  Startup	
  &	
  Customer	
  Growth	
  Hacking	
  for	
  Less	
  Than	
  $10/Month:	
  hFp://businessmodels.ning.com	
  	
  	
  
Lean	
  Startup	
  Coach.	
  Dr.	
  Rod	
  King.	
  rodkuhnhking@gmail.com	
  &	
  hEp://businessmodels.ning.com	
  &	
  hEp://twiEer.com/RodKuhnKing	
  
O:	
  
Observe	
  
	
  
	
  
T:	
  
Think	
  
	
  
	
  
H:	
  
Hypothesize	
  
	
  
	
  
	
  
E:	
  
Experiment	
  
	
  
	
  
	
  
R:	
  
Reflect	
  
	
  
	
  
O.T.H.E.R.	
  
Loop	
  

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ROLLER COASTER MODEL for Customer Growth Hacking in Lean Startups and Established Companies

  • 1. Roller  Coaster  Model   BUSINESS  MODEL  Lifecycle     Every  Living  System  (Business  Model)  has  a  Dynamic  Mix  of  Emergent  and  Deliberate  Problems   World-­‐class  Coaching  on  Lean  Startup  &  Customer  Growth  Hacking  for  Less  Than  $10/Month:  hFp://businessmodels.ning.com       Lean  Startup  Coach.  Dr.  Rod  King.  rodkuhnhking@gmail.com  &  hEp://businessmodels.ning.com  &  hEp://twiEer.com/RodKuhnKing   EMERGENT     BUSINESS  MODEL:   Unknown/Unvalidated   PROBLEMS,  CAUSES,       SOLUTIONS,  AND  IMPACTS   DELIBERATE   BUSINESS  MODEL:   Known/Validated           PROBLEMS,  CAUSES,   SOLUTIONS,  AND  IMPACTS   Plan  &  Execute   (Six  Sigma/Planning  Project)   Unpredictable   Environment   Predictable   Environment   O.T.H.E.R.  Loop   Complex   Business  Model     ChaoNc   Business  Model   Stable   Business  Model   Simple   Business  Model   ORGANIZATION   Low   Uncertainty/   Risk   Extreme   Uncertainty/   Risk   Problem-­‐ SoluOon   Fit   Business  Model   Fit/   Scaling   Product-­‐ Market   Fit   Hypothesize  &  Experiment   (Lean  Startup/EffectuaOon  Project)   ConOnuous   Innova'on   Culture/Habit   ConOnuous   Improvement   Culture/Habit   TransiNon  
  • 2. Roller  Coaster  Model   SYSTEM  Lifecycle     Every  Living  System  (Business  Model)  has  a  Dynamic  Mix  of  Emergent  and  Deliberate  Problems   World-­‐class  Coaching  on  Lean  Startup  &  Customer  Growth  Hacking  for  Less  Than  $10/Month:  hFp://businessmodels.ning.com       Lean  Startup  Coach.  Dr.  Rod  King.  rodkuhnhking@gmail.com  &  hEp://businessmodels.ning.com  &  hEp://twiEer.com/RodKuhnKing   Plan  &  Execute   (Six  Sigma/Planning  Project)   Unpredictable   Environment   Predictable   Environment   O.T.H.E.R.  Loop   ORGANIZATION   Low   Uncertainty/   Risk   Extreme   Uncertainty/   Risk   EMERGENT     SYSTEM:   Unknown/Unvalidated   PROBLEMS,  CAUSES,       SOLUTIONS,  AND  IMPACTS   DELIBERATE         SYSTEM:   Known/Validated           PROBLEMS,  CAUSES,   SOLUTIONS,  AND  IMPACTS   Complex   System   ChaoNc   System   Stable   System   Simple   System   Hypothesize  &  Experiment   (Lean  Startup/EffectuaOon  Project)   ConOnuous   Innova'on   Culture/Habit   ConOnuous   Improvement   Culture/Habit   TransiNon  
  • 3. Roller  Coaster  Model   SYSTEM  Lifecycle     Every  Living  System  (Business  Model)  has  a  Dynamic  Mix  of  Emergent  and  Deliberate  Problems   World-­‐class  Coaching  on  Lean  Startup  &  Customer  Growth  Hacking  for  Less  Than  $10/Month:  hFp://businessmodels.ning.com       Lean  Startup  Coach.  Dr.  Rod  King.  rodkuhnhking@gmail.com  &  hEp://businessmodels.ning.com  &  hEp://twiEer.com/RodKuhnKing   Plan  &  Execute   (Six  Sigma/Planning  Project)   Unpredictable   Environment   Predictable   Environment   O.T.H.E.R.  Loop   Problem-­‐ SoluOon   Fit   Business  Model   Fit/   Scaling   Product-­‐ Market   Fit   Low   Uncertainty/   Risk   Extreme   Uncertainty/   Risk   ORGANIZATION   EMERGENT     SYSTEM:   Unknown/Unvalidated   PROBLEMS,  CAUSES,       SOLUTIONS,  AND  IMPACTS   DELIBERATE         SYSTEM:   Known/Validated           PROBLEMS,  CAUSES,   SOLUTIONS,  AND  IMPACTS   Hypothesize  &  Experiment   (Lean  Startup/EffectuaOon  Project)   ConOnuous   Innova'on   Culture/Habit   ConOnuous   Improvement   Culture/Habit   Complex   System   ChaoNc   System   Stable   System   Simple   System   TransiNon  
  • 4. Roller  Coaster  Model   PRODUCT  Lifecycle     Every  Living  System  (Business  Model)  has  a  Dynamic  Mix  of  Emergent  and  Deliberate  Problems   World-­‐class  Coaching  on  Lean  Startup  &  Customer  Growth  Hacking  for  Less  Than  $10/Month:  hFp://businessmodels.ning.com       Lean  Startup  Coach.  Dr.  Rod  King.  rodkuhnhking@gmail.com  &  hEp://businessmodels.ning.com  &  hEp://twiEer.com/RodKuhnKing   Plan  &  Execute   (Six  Sigma/Planning  Project)   Unpredictable   Environment   Predictable   Environment   O.T.H.E.R.  Loop   Problem-­‐ SoluOon   Fit   Business  Model   Fit/   Scaling   Product-­‐ Market   Fit   Low   Uncertainty/   Risk   Extreme   Uncertainty/   Risk   ORGANIZATION   EMERGENT     PRODUCT:   Unknown/Unvalidated   PROBLEMS,  CAUSES,       SOLUTIONS,  AND  IMPACTS   DELIBERATE         PRODUCT:   Known/Validated           PROBLEMS,  CAUSES,   SOLUTIONS,  AND  IMPACTS   Hypothesize  &  Experiment   (Lean  Startup/EffectuaOon  Project)   ConOnuous   Innova'on   Culture/Habit   ConOnuous   Improvement   Culture/Habit   Complex   Product   ChaoNc   Product   Stable   Product   Simple   Product   TransiNon  
  • 5. Register  at  www.visionaryd.com  to  learn  more  about  Customer  Growth  Hacking.     Lean  Startup  Coach.  Dr.  Rod  King.  rodkuhnhking@gmail.com  &  hEp://businessmodels.ning.com  &  hEp://twiEer.com/RodKuhnKing   S:   Supplier   C:   Customer                Product/Service   Business  Model  Strip   Business  Model  Canvas  vs.  Business  Model  Strip     Rapidly  Visualize  and  Prototype  a  Business  Model                                                Payment                                                (Bulk;  Installment)   SIMPLICITY  COMPLEXITY   vs.   Business  Model  Canvas   Source:  hTp://en.wikipedia.org/wiki/Business_Model_Canvas  
  • 6. Register  at  www.visionaryd.com  to  learn  more  about  Customer  Growth  Hacking.     Lean  Startup  Coach.  Dr.  Rod  King.  rodkuhnhking@gmail.com  &  hEp://businessmodels.ning.com  &  hEp://twiEer.com/RodKuhnKing   S:   Supplier   C:   Customer                Product/Service   Business  Model  Strip   Business  Model  Canvas  vs.  Business  Model  Strip     Rapidly  Visualize  and  Prototype  a  Business  Model                                                Payment                                              (Margin;  Strategy)   SIMPLICITY  COMPLEXITY   vs.   Business  Model  Canvas   Customer  Growth  Engine  (CGE)   Enterprise  Engine  (EE)   Value  Engine  (VE)   Based  on:  hTp://en.wikipedia.org/wiki/Business_Model_Canvas                Core  Competence  
  • 7. O.T.H.E.R.  Loop   Universal  Problem  Solving     Con'nuously  Discover  and  Solve  Emergent  and  Deliberate  Problems  Everywhere   World-­‐class  Coaching  on  Lean  Startup  &  Customer  Growth  Hacking  for  Less  Than  $10/Month:  hFp://businessmodels.ning.com       Lean  Startup  Coach.  Dr.  Rod  King.  rodkuhnhking@gmail.com  &  hEp://businessmodels.ning.com  &  hEp://twiEer.com/RodKuhnKing   O:   Observe       T:   Think       H:   Hypothesize         E:   Experiment         R:   Reflect       O.T.H.E.R.   Loop