►Businesses set out to be Uber by making a clone out of it.
►Some set out to be Airbnb by developing an app similar to it.
►Others deeply enticed by the Swipe functionality of Tinder, set out to build a Tinder-like business.
►While some just can't get over the OpenTable business model and set out to be the next OpenTable in the Travel and Hospitality industry.
Enough of Setting, it is high time that you rise up from the cliche.
It is time to give a hit the bars of customer satisfaction way higher than it ever was.
So, instead of Googling, “similar app development Uber” or “clone app development”, why don’t you just connect the needed dots from the four circles (read as: Airbnb, Uber, Tinder, and OpenTable) and make another bigger circle?
Such prolific this business is!
A Pinch of Uber, a Pinch of Airbnb, a Pinch of OpenTable, and a Pinch of Tinder
1. A Pinch of Uber, a Pinch of
Airbnb, a Pinch of
OpenTable, and a Pinch of
Tinder
A Big Business in Travel and
Hospitality Industry
A Pinch of Uber, a Pinch of
Airbnb, a Pinch of OpenTable,
and a Pinch of Tinder
A Big Business in Travel and Hospitality Industry
2. Value Proposition
Think Uber as disruption to taxi services, Airbnb as
deracination to hotel industry, Tinder as apocalypse to
traditional dating, and OpenTable as a new percept to
the online restaurant booking?
Then........ what will you call a business that embraces the
unique selling point of all these businesses?
Skeptical, doubtful, unclear, aren't you?
A Giant in the travel and hospitality it is!
3. 1. Index
➔ Unique Selling Point
➔ Project Overview
➔ Features
➔ Business Model
➔ Revenue Model
➔ Scope of Expansion
➔ Use of Technology
➔ Marketing Aspects
➔ Unique Selling Point
➔ Project Overview
➔ Features
➔ Business Model
➔ Revenue Model
➔ Scope of Expansion
➔ Use of Technology
➔ Marketing Aspects
1. Index
4. What Uniqueness Does This Business
Strive to Bring?
A One-stop Solution to Travel
and Hospitality Business
Automatic Payments
Everywhere
5. A One-stop Solution
The big business trails out to fulfill all the needs of a traveler when he is
away from home on holidays.
It satisfies all the needs of a traveler being a one-stop solution.
It is a genie in disguise of a carefully developed mobile application, that
only needs to be told where do the travelers want to go, how many days
do they want to stay there, and what are their preferences, it will match
the travelers exactly to a big list of services which they can choose from.
6. Automatic Payments Everywhere
When the traveler is on holidays or away from home, the travelers can
add the money into the wallet of the application and all the payments are
automatically managed from the application. The traveler never has to
open his wallet or another application to make payments.
At every point of transaction the users are provided with two features:
· Split Bill: All the travelers pay equally to the total bill.
· Separate Bill: All the travelers pay on the basis of the individual
services they have received.
On the basis of what the travelers choose, the amount of money is paid
by the wallet.
8. Project Overview
Traveler Opens the portal to Registers himself
Step 1:
The traveler selects the place he wants to visit
Step 2:
Gets More filters to make the search specific
Step 3:
Based on the search, accommodations are displayed. This also
includes any personalized notes or urgent requirements if any.
9. Step 4:
The travelers swipe through the accommodations. Right swipe for the
accommodations they like, left swipe for the accommodations they do not like.
Step 5:
The travelers choose the filter to browse for the activities they would
want to register themselves for.
Step 6:
Swipe through the activities, read the info, and right swipe the ones they
would like to do.The hosts get the feeds of the travelers who have right
swiped them.
10. Step 7:
On confirmation of the booking of the accommodation, the data is sent to the cab
drivers about the number of passenger, the address of the accommodation, and
their arrival time. When the traveler gets down from the flight, they tap on ‘Ready
for a ride’ without having any concern to add the address, number of passengers,
etc.
Step 8:
Here is the OpenTable like functionality comes into the picture. Since the
travelers do not know much about the restaurants, it is important that they are
guided well. With a lot many restaurants listed on the portal, the travelers can
filter the meal of their preference.
11. Step 9:
From the available list of restaurant after the filter, the traveler can choose
the restaurants by swiping right and the reservation gets confirmed for the
date and time added by the traveler.
Step 10:
On the basis of the meal selected by the travelers, the bill is paid
directly from the wallet.
13. Accommodation
Providers
The hosts can list their accommodations
on the portal, decide the cancellation
policy, decide the dates, block the
calendar for the days reservation is made
or they are unavailable.
14. Experience Creators
The hosts just like the hosts of Airbnb
Experiences can list their unique
offerings assisted by the media. The
platform can then choose to accept their
listing.
15. Photographers
The photographers can request to
collaborate with the portal. The admin
can gauge their photography skills and
can get them on board.
16. Drivers
The drivers on this portal are just like the
drivers of Uber. They request to register
themselves and their vehicles on the
platform.
On confirmation, they are eligible to
getting request from the portal.
17. Restaurateurs
The restaurateurs are just like the
restaurateurs at OpenTable and
Airbnb.
They send request to the portal for
getting listed. On confirmation they
pay a listing fees to the portal and
become eligible for getting reservation
from this portal as well.
19. Registration
The registration module will be different for all the service providers
and users. The service providers will be able to select the type of the
service they want to provide and can input the details of their services.
The user will be able to create their account or choose to sign up
using their social media account or phone number.
20. The service providers will have their personalized dashboard which
will help them track their earnings, their service history, incentives, etc.
The user’s dashboard will consist of all the information taken
about the services taken by the user, the current services, the
booked services, the cancelled services, and invoices.
Dashboard
The service providers will have their personalized dashboard which
will help them track their earnings, their service history, incentives, etc.
The user’s dashboard will consist of all the information taken
about the services taken by the user, the current services, the
booked services, the cancelled services, and invoices.
22. Listing:
On confirmation from the admin, the drivers
can list out their vehicles.
Push Notifications:
When the driver accepts a ride, he gets
the passenger’s information and vice
versa.
Split Check:
The passengers have the option to split fare
amongst themselves and the total fare is
equally divided.
Cancellations:
Both the driver and the passenger can
cancel the ride and they are charged on the
basis of the penalty fees.
Separate Check:
The passengers can only pay for the
service they have taken as an individual
from the total bill.
Tipping:
The passengers can tip their drivers by selecting the
default value of tip or by manually adding the tip
option.
Help and Support:
In case of emergency, breakdowns, or accidents, both
the driver and the passenger can seek help from the
admin support panel.
Ratings and Reviews:
The passengers and the drivers can rate and provide
useful reviews to one another to mark the experience
they had with the service.
Insurance:
The portal should provide insurance to the drivers in
case they or their vehicles are damaged when they
are providing the service for the portal.
Availability Options:
The drivers are flexible enough to set the time of
their availability.
23. Ride Requests:
When the passenger choose ‘ready for a
ride’, the drivers get a limited time to accept
the ride request.
Accept/ Reject Option:
The driver can choose to accept or reject
the ride request within a specific amount
of time.
Navigation:
The driver app consists of an integrated
map which navigates them to the route
during the ride.
In-app Contact:
After the driver accepts the request, the
contact information is shared to both the
stakeholders.
Start / End Trip:
Once the passenger gets on-board, the driver taps to
start the trip and again taps when the trip is to be
ended. In between, the total fare is calculated.
Track Earnings:
The drivers can track the rides they have taken from
their dashboards.
Route Optimization:
The route optimization feature in the driver’s app gets
the most optimized route to travel.
Wait Times:
Wait time is the total time calculates for which the
driver waits before the passenger arrives at the
pickup location.
Book Ride:
When the passenger get down and are heading
towards the accommodation, they choose ‘ready for
a ride’, the drivers get the request and on
acceptance, their ride is booked.
Trip Information:
The drivers can get the information about
the passenger, the pickup point, the details
of the passenger, once they accept the ride
request.
25. Listing:
The hosts request the portal to list their
accommodations and on confirmation a stock
of listings are created which are categorized
on the basis of the cities and preferences.
Push Notifications:
The hosts receive notification when their
accommodation is swiped right, then if
they choose to accept the stay request of
the guest, the guests get a notification
about the same.
Book Accommodation:
The guests get an option to swipe right to
the accommodation they choose to
check-in.
Browse and Filter:
The travelers can filter through the many
categories and choose the most relevant
option from the listings.
Calendar Integration:
The portal consists of a well-structured calendar
which the hosts need to update on the basis of the
availability of the accommodations.
Price Setting Module:
The hosts are shown the competitive price on the portal
as a reference to setting the price.
Google Maps and Street View:
The accommodation listed also consists of the street
view so that the guests can view the area they are going
to check-in.
Neighborhoods:
The neighborhood feature consists of the places
where the guest is going to stay. This helps the guest
get familiar with the locality.
Guidebooks
The guidebooks are created by the hosts around the
platform so that the travelers can know where they
are going to stay, what they can do, and what to
expect once they reach there.
Split Check:
The guests can decide to choose split
check and the total amount of the
accommodation is divided equally amongst
the guests.
26. Reviews and Ratings Option:
The guests can rate the accommodations on the basis
of the quality of the service they got and the hosts can
rate the guests on the basis of their stay-behavior.
Wishlist:
While browsing, the guests can add to their
wishlist the accommodation they would like to
stay in when they visit the country.
Cancellation:
Both the hosts and the guests should be eligible to
cancel the bookings made. Based on the policy, the
portal will charge them the cancellation charges.Tipping
The guest can decide to choose to tip the host in
return to the quality service they receive. By
default, there is an option to tip $1, $2, and $5 but
the guest can even choose to manually enter the
amount they want to tip to the hosts.
Help and Support:
The help and support feature is accessible to both the
hosts and the guests and in case of emergency, they
can choose to seek help and support from the admin
portal.
Insurance:
The portal should provide insurance to the hosts in case
their accommodations/ experiences are damaged when
they are providing the service for the portal.
In-app Contact:
When the host accepts the request, the guests are
shared the information about the accommodation and in
case of any ambiguity, they can contact the host from
the in-app contact feature.
Experiences Browsing:
The guests can browse various experiences using
the filters and can book for their preferred
experiences.
Multi-language Setting
Since the portal is definite to expand in various
countries and across cities, it should allow the
guests and the hosts to customize their app with
their own language.
28. Listing:
The restaurateurs request the portal to list out their
restaurant and when the portal approves of it, the
restaurant is eligible to get the bookings from the
platform.
Browsing and Filters:
On the basis of the type of the meal, cuisine,
time, and date, the guests can narrow the
choices.
Help and Support:
Both, the restaurant and the diners have the access to
the help and support from the admin panel.
Reminders:
When the table is ready for the diners, they get a
reminder about the same.
Ratings and Reviews:
The diners can rate the restaurant on the basis of the
quality service they get from the restaurant.
Multiple Language Support:
The diners can get the information about the restaurant
in the language of their choice.
Menu View:
The diners have the option to view the menu when
they want to view the menu.
Split Check
The split check feature is for the diners. The diners
can choose to split the fare amongst all the diners.
Google Map Integration:
The map is integrated and can be seen by the
guests when they make their bookings.
Real-time Availability:
The real-time data of the restaurant is displayed and
on the basis of it, the diners can select the restaurants
they would want to dine in.
Separate Check:
With the separate check feature, the diners can
choose to pay only for the individual services they
received.
Tipping:
The diner can decide to choose to tip the restaurant
in return to the quality service they receive. By
default, there is an option to tip $1, $2, and $5 but the
diner can even choose to manually enter the amount
they want to tip to the restaurants.
30. Swipe:
The travelers can show their wish to experience the service by
right swiping on the image and information of the listing and
when they want to pass the service, they can swipe left.
Match Algorithms:
When both the travelers and the service providers have swiped
right on each other's profile, they are matched with each other and
a contact window pops up between them.
31. Business Model of the
App
The business model of this portal is an On-demand service
with sharing economy.
The service is introduced only when there is a demand, making
it an on-demand service model, while the revenue is shared
amongst all the stakeholders and so it makes up a sharing
economy.
32. Revenue Model
Listing fee
The admin can charge the listing fee for the services the service providers list out on their portal.
Cancellation Fee
When a stakeholder cancels the booking, they are charged with a certain amount of cancellation fee.
No-show Fee
For the experiences, accommodations, and restaurants when the host does not show up, the deposit
he pays is claimed by the admin.
Commissions
For each transaction that happens on the platform, the admin takes a certain amount of commissions.
Class of Service
On the basis of the class and luxury of the service, the traveler is charged more.
33. Cancellation Policy
The cancellation policy has to be
super strict here or should be
completely monetary based, since
all the services are inter-related/
interlinked with each other and
cancellation in one can affect the
other.