Companies are using the Tin Can API and Watershed LRS to do things that were never possible with older e-learning standards. We'd like to share the story of AT&T with you, as an example of a company that's doing some very innovative things with Tin Can.
Hear the details of AT&T’s pilot project, and how they’re using the Tin Can API and the Watershed LRS to try new approaches to their learning program.
If you can’t make the webinar but would like to view it later, go ahead and register. We’ll send you the recording shortly after the webinar.
Presenters:
Mike Rustici, President - Rustici Software
Larla Bogle, Lead Training Manager - AT&T
James Merrill - Operations Learning Architect - AT&T
40. AT&T Proprietary Only for use by authorized individuals or any designated team(s) within the AT&T companies and not for general distribution.
Reports
40
• Real Time Updates
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Surprise Benefit
43. AT&T Proprietary Only for use by authorized individuals or any designated team(s) within the AT&T companies and not for general distribution.
Knowledge Check
• Multiple Response Question.
• Wrong answer – too lenient.
• Correct answer.
• Wrong answer – more restrictive.
• Correct answer.
44. AT&T Proprietary Only for use by authorized individuals or any designated team(s) within the AT&T companies and not for general distribution.
What Did We Gain?
• Almost 100% did not select the lenient answer.
• Video outperformed text.
• Business Units breakdown.
• Passionate about restrictive answer.
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Ethics Measured!!!!!!!
Ethical behavior – Doing what is right
because of the belief that your decisions
and actions are important.
46. AT&T Proprietary Only for use by authorized individuals or any designated team(s) within the AT&T companies and not for general distribution.
Largest Lesson Learned
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The Future
48. AT&T Proprietary Only for use by authorized individuals or any designated team(s) within the AT&T companies and not for general distribution.
What’s Next?
How do I provide effective, efficient, and engaging
Compliance Training for 243,000 employees with
3,934 different job titles?
Leverage Tin Can!
49. WatershedLRS.com#TinCanAPI
Key Takeaways
• Data richness: every click, sim, external links
• Yes, it does work as promised
• Takes a while
• Real-time data integration
• No LMS, single-click launch
• Experiment-based analysis with statistical rigor
• Real knowledge gained, but just the tip of the iceberg
• Unexpected: troubleshooting is easier with a detailed activity
stream (content analytics)
• Incorrectness was on the “too ethical” side
52. WatershedLRS.com#TinCanAPI
Next Webinar
Join us to learn how the National Health Service (UK),
the world’s 5th largest employer, is using Tin Can and
Watershed LRS to learn things they never could before.
Register:
http://tincanapi.com/webinar
Accessible
One click access as apposed to a 7-10 click access
Integration with our global login standard for identification
Informal/Non-mandatory
Outside of the stigma associated with our Learning Management System
Simple
Keep track of learner progress through the xAPI State API.
Present them with the objective but guide them through the process with only relevant instructions when needed
One welcome page URL to access and manage everything.
Integrated
We brought together several systems (Welcome Page, SimWriter, HTML, Watershed LRS, Pre & Post Survey, Compliance tool, global login)
The learner was presented with a natural progression of events which to their eyes seems as one system.
User information was passed from system to system. We always knew who they were.
Exploratory
Wanted the learner to feel like they could explore (rewind, time machine)
Implemented scenario-based simulation that placed the learn in a real-world problem
Allow them to try different paths and see the different outcomes without repercussions or a poor completion score.
Data rich
We passed Tin Can statements with almost every user click/interaction.
Even though we had defined the data we wanted to collect we gathered additional data to analyze it later.
Describe what AT&T wanted to do with Watershed LRS - James
Track and manage user progress through the state API
Use of xAPI we could keep track of each phase (Access welcome page, view Intro video, access pre-survey, view Code Challenge, Record Donation, access post-survey)
Send User Interactions and completions
Surveys, introduction video, course launch, Scenarios option selected, URLs selected, multiple launches
Analyze data into reports to test our hypotheses
Visual or graphical representation of our hypotheses
Removed some of the appears.
Slide - Wrap up and Call to Action
-Thank you Tom for sharing with us today and thank you everybody for attending
-We love talking Tin Can, special offer for anybody on this webinar - get a 1 hour consultation with Tin Candy or myself about how Tin Can can be applied in your organization.