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Big Data, Big Thinking: 
Data Science in Action 
According to Harvard Business Review, being a data scientist is the sexiest job of the 21st century. 
In this webinar, Marie Goodell, Strategic Marketing Lead, Big Data, talks to Dr Helmut Linde, Head of Data 
Science Solutions at SAP, about why data science is one of the most sought-after skills in town, and how it 
can transform data into business value. 
SAP Big Data, Big Thinking webinar series
“A data scientist 
is somebody who 
uses mathematics 
and information technology to solve 
business problems. ” 
“Someone with 
the training, 
programming languages and curiosity 
to build statistical 
models and make discoveries in the world of 
Big Data.” 
SAP Big Data, Big Thinking webinar series 
2
How does data science differ 
from traditional analytics? 
SAP Big Data, Big Thinking webinar series 
Traditional business 
intelligence is usually 
about providing standard 
reporting functionality 
and ad hoc analysis. But 
in data science, there’s a 
mathematical component. 
1. 
Data mining involves 
applying mathematical 
standard algorithms to a 
data set to find patterns 
or create clusters. 
2. 
Forecasting relies on 
modeling – the process 
of identifying the key 
drivers and then inventing 
a formula that describes 
the business process. 
3. 
Optimization is the most 
mature stage, determining 
the ideal choice of parameters 
to achieve the best possible 
outcome in a model. 
4. 
3
An approach based 
on data science uses 
mathematical algorithms 
to identify patterns, 
and then automatically 
appends the statistically 
probable attributes to the 
appropriate records en 
masse. 
SAP Big Data, Big Thinking webinar series 
Data science helps 
you know more 
Use Case: Utilities – Regulatory compliance 
Utility companies have millions of asset records 
(for pipes, valves, power cables, gas lines, and more) 
which, for compliance purposes and reasons of 
operational efficiency, they need to track across the 
grid. Sometimes the information is incomplete, which 
can be a challenge to maintaining the infrastructure, 
so the data needs to be enriched before the analysis 
can be run. One approach is to manually inspect each 
asset. But that means in order to complete a record 
on a power cable, the company would have to dig up 
the street, examine the cable and enter the missing 
information in its database, which simply isn’t practical 
or cost-effective. An alternative approach is to get a 
subject matter expert to define a set of business rules, 
which are then coded into a program so they can be 
applied to the dataset. However, this is only valid for 
certain attributes so gaps still remain. However, an 
approach based on data science uses mathematical 
algorithms to identify patterns, and then automatically 
append the statistically probable attributes to the 
appropriate records en masse. 
4
Consumers tend to buy 
a new product out of 
curiosity. Only once they 
have tried the product do 
they decide whether to 
buy it again. 
SAP Big Data, Big Thinking webinar series 
Data science helps 
you look deeper 
Use case: Retail & CPG – Sales analysis 
Because some new product introductions fail, a 
retailer might pilot two products (A and B) on shelf for 
two months to see which sells best. At the end of the 
first month, Product A appears to be more successful, 
so it’s likely that the category manager would keep 
Product A and delist Product B. However, in reality, 
consumers tend to buy a new product out of curiosity. 
Only once they have tried the product do they decide 
whether to buy it again. 
To evaluate the long-term prospects of a product, 
you need to take into account the secondary effect 
of repeat purchases. That means as well as analyzing 
the amount of product sold each week, knowing which 
product has been purchased more than once by the 
same individual (attributed, for example, to a loyalty 
card number). This demands a data platform that can 
perform deep analysis at speed. 
5
Simulation of a spare 
parts supply chain 
allows improved service 
levels while reducing 
inventory holding cost. 
Use Case: Transportation – Supply chain analysis 
SAP Big Data, Big Thinking webinar series 
Data science helps 
you look ahead 
A railway company needs to manage an inventory of 
spare parts, from nuts and bolts to entire train engines. 
It has a complex network of different stock-holding 
locations and supplier relationships. It operates a 
policy to trigger replenishment when stock levels drop 
to a designated reorder point. But who determines 
where that reorder point should be? 
Rather than focus on the moment the stock level hits 
the threshold, the company needs to simulate future 
demand. It takes a snapshot of the supply chain based 
on historical information, examines the statistical 
distribution of demand, and calculates key indicators 
like inventory levels and costs. Because available 
stock never gets close to zero, the reorder point can 
be reduced by optimizing parameters so the average 
inventory is smaller. 
6
The publisher saves 
€2m per annum – just 
through feeding more 
accurate numbers 
into its replenishment 
calculations. 
Use Case: Media – Sales and stock optimization 
SAP Big Data, Big Thinking webinar series 
Data science helps 
you plan better 
A newspaper publisher prints millions of papers and 
delivers them daily to tens of thousands of points of 
sale. The risk of failing to optimize the distribution lies 
with the publisher, who supplies the papers on a sale 
or return basis: over-supply and swallow the cost, or 
lose the revenue through stock-outs. To mitigate, the 
publisher allows a safety margin of 50% extra copies. 
Two newsagents sell the same number of papers on 
average, but one shop has variable demand, while the 
other is more consistent. The publisher can improve 
forecast quality by taking into account factors such 
as calendar events which might affect footfall. The 
shop with variable demand needs more safety stock 
than the shop with regular business. By reducing the 
safety margin, the publisher saves €2m per annum 
– just through feeding more accurate numbers into 
its replenishment calculations, rather than having to 
change its business process. 
7
SAP Data Scientists – who 
are we and what do we do 
Join us 
You can watch this and previous 
events on demand, or register to attend 
the remainder of the Big Data, Big 
Thinking webinar series to understand 
how you can get started on your own 
Big Data journey. 
Visit bit.ly/BigDataBigThinking 
We’re a team of over 60 data scientists with expertise in mathematics, 
visualization and Big Data technologies. We’ve worked on over 100 customer 
projects which normally follow a four-stage process: 
•• Identify and evaluate use cases – we usually do this in a workshop that 
involves both lines of business and IT, to identify the business potential 
•• Drive proof of concept – we test our hypothesis and develop the business 
case and roadmap 
•• Pilot a solution – we develop core functionality to use for validation and 
change management 
•• Develop a productive solution – we deliver the full software with all the 
features, functions and simplified user interface needed by the business. 
Copyright statement – © 2014 SAP SE or an SAP affiliate company. All rights reserved. SAP Big Data, Big Thinking webinar series 
8

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Big Data, Big Thinking: Data Science in Action

  • 1. Big Data, Big Thinking: Data Science in Action According to Harvard Business Review, being a data scientist is the sexiest job of the 21st century. In this webinar, Marie Goodell, Strategic Marketing Lead, Big Data, talks to Dr Helmut Linde, Head of Data Science Solutions at SAP, about why data science is one of the most sought-after skills in town, and how it can transform data into business value. SAP Big Data, Big Thinking webinar series
  • 2. “A data scientist is somebody who uses mathematics and information technology to solve business problems. ” “Someone with the training, programming languages and curiosity to build statistical models and make discoveries in the world of Big Data.” SAP Big Data, Big Thinking webinar series 2
  • 3. How does data science differ from traditional analytics? SAP Big Data, Big Thinking webinar series Traditional business intelligence is usually about providing standard reporting functionality and ad hoc analysis. But in data science, there’s a mathematical component. 1. Data mining involves applying mathematical standard algorithms to a data set to find patterns or create clusters. 2. Forecasting relies on modeling – the process of identifying the key drivers and then inventing a formula that describes the business process. 3. Optimization is the most mature stage, determining the ideal choice of parameters to achieve the best possible outcome in a model. 4. 3
  • 4. An approach based on data science uses mathematical algorithms to identify patterns, and then automatically appends the statistically probable attributes to the appropriate records en masse. SAP Big Data, Big Thinking webinar series Data science helps you know more Use Case: Utilities – Regulatory compliance Utility companies have millions of asset records (for pipes, valves, power cables, gas lines, and more) which, for compliance purposes and reasons of operational efficiency, they need to track across the grid. Sometimes the information is incomplete, which can be a challenge to maintaining the infrastructure, so the data needs to be enriched before the analysis can be run. One approach is to manually inspect each asset. But that means in order to complete a record on a power cable, the company would have to dig up the street, examine the cable and enter the missing information in its database, which simply isn’t practical or cost-effective. An alternative approach is to get a subject matter expert to define a set of business rules, which are then coded into a program so they can be applied to the dataset. However, this is only valid for certain attributes so gaps still remain. However, an approach based on data science uses mathematical algorithms to identify patterns, and then automatically append the statistically probable attributes to the appropriate records en masse. 4
  • 5. Consumers tend to buy a new product out of curiosity. Only once they have tried the product do they decide whether to buy it again. SAP Big Data, Big Thinking webinar series Data science helps you look deeper Use case: Retail & CPG – Sales analysis Because some new product introductions fail, a retailer might pilot two products (A and B) on shelf for two months to see which sells best. At the end of the first month, Product A appears to be more successful, so it’s likely that the category manager would keep Product A and delist Product B. However, in reality, consumers tend to buy a new product out of curiosity. Only once they have tried the product do they decide whether to buy it again. To evaluate the long-term prospects of a product, you need to take into account the secondary effect of repeat purchases. That means as well as analyzing the amount of product sold each week, knowing which product has been purchased more than once by the same individual (attributed, for example, to a loyalty card number). This demands a data platform that can perform deep analysis at speed. 5
  • 6. Simulation of a spare parts supply chain allows improved service levels while reducing inventory holding cost. Use Case: Transportation – Supply chain analysis SAP Big Data, Big Thinking webinar series Data science helps you look ahead A railway company needs to manage an inventory of spare parts, from nuts and bolts to entire train engines. It has a complex network of different stock-holding locations and supplier relationships. It operates a policy to trigger replenishment when stock levels drop to a designated reorder point. But who determines where that reorder point should be? Rather than focus on the moment the stock level hits the threshold, the company needs to simulate future demand. It takes a snapshot of the supply chain based on historical information, examines the statistical distribution of demand, and calculates key indicators like inventory levels and costs. Because available stock never gets close to zero, the reorder point can be reduced by optimizing parameters so the average inventory is smaller. 6
  • 7. The publisher saves €2m per annum – just through feeding more accurate numbers into its replenishment calculations. Use Case: Media – Sales and stock optimization SAP Big Data, Big Thinking webinar series Data science helps you plan better A newspaper publisher prints millions of papers and delivers them daily to tens of thousands of points of sale. The risk of failing to optimize the distribution lies with the publisher, who supplies the papers on a sale or return basis: over-supply and swallow the cost, or lose the revenue through stock-outs. To mitigate, the publisher allows a safety margin of 50% extra copies. Two newsagents sell the same number of papers on average, but one shop has variable demand, while the other is more consistent. The publisher can improve forecast quality by taking into account factors such as calendar events which might affect footfall. The shop with variable demand needs more safety stock than the shop with regular business. By reducing the safety margin, the publisher saves €2m per annum – just through feeding more accurate numbers into its replenishment calculations, rather than having to change its business process. 7
  • 8. SAP Data Scientists – who are we and what do we do Join us You can watch this and previous events on demand, or register to attend the remainder of the Big Data, Big Thinking webinar series to understand how you can get started on your own Big Data journey. Visit bit.ly/BigDataBigThinking We’re a team of over 60 data scientists with expertise in mathematics, visualization and Big Data technologies. We’ve worked on over 100 customer projects which normally follow a four-stage process: •• Identify and evaluate use cases – we usually do this in a workshop that involves both lines of business and IT, to identify the business potential •• Drive proof of concept – we test our hypothesis and develop the business case and roadmap •• Pilot a solution – we develop core functionality to use for validation and change management •• Develop a productive solution – we deliver the full software with all the features, functions and simplified user interface needed by the business. Copyright statement – © 2014 SAP SE or an SAP affiliate company. All rights reserved. SAP Big Data, Big Thinking webinar series 8