Latest Enhancements in SAP ERP HCM Self-Services: HR Renewal, SAP Fiori, and SAPUI5

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Latest Enhancements in SAP ERP
HCM Self-Services: HR Renewal,
SAP Fiori, and SAPUI5
Jeremy Masters
Worklogix

1
In This Session
• Understand the importance of SAPUI5 within the context of ESS,
MSS, and self-services for HR professionals
• Explore the new offerings available with HR Renewal and SAP
Fiori and learn the differences between them (and overlap)
• Understand your different choices in portals, including SAP
Enterprise Portal, SAP NetWeaver Business Client, SAP Fiori
launchpad, and others
• Learn how to integrate SuccessFactors talent management
modules within the new self-services framework

2
What We’ll Cover
• Background
• The latest offerings
• Portal choices, choices, choices
• UI Integration with SuccessFactors
• Wrap-up

3
Short History of SAP Web UIs
• Employee self-service
 ESS 3.1I (1997)
 ESS 4.0B
 ESS 4.5B (1999)
 ESS 4.6B

5
mySAP.com Workplace
mySAP.com competes
with best-of-breed portals
Plumtree, Epicentric, and
WebSphere

6
ESS Within SAP Portal 5.0
SAP acquires TopTier
(Israeli-based company)
for $400 Million
TopTier Portal becomes
SAP Portal

7
ESS on SAP ERP 2004 with Web Dynpro
for Java
All services converted to
Web Dynpro Java
Homepage Framework,
Floor Plan Manager, and
Object and Data Provider
are introduced

8
ESS on SAP ERP 6.0 with Web Dynpro for Java
Web Dynpro for Java
migration to Web Dynpro
for ABAP

9
New ESS on SAP ERP 6.0 Enhancement
Package 5
New ESS on Wed Dynpro
ABAP
Alternative UIs like SAP
NetWeaver Business Client
(NWBC) introduced, but not
popular

10
New ESS on SAP ERP 6.0 EHP5 (Bizcard)
Attempts made to
improve user experience,
improved user
experience good for
some customers

11
Manager Self-Service
• Manager self-service
 1999: Manager’s Desktop – SAP R/3 4.5B
 Mid-2002: Business Package for Manager Self-Service (Java,
HTML Business for Java [HTMLB])

12
MSS on SAP ERP 5.0 and SAP ERP 6.0
• 2004: Business Package for Manager Self-Service (SAP ERP 5.0) –
Web Dynpro for Java
• 2005: Business Package for Manager Self-Service (SAP ERP 6.0) –
Web Dynpro Java (main UI technology) and Web Dynpro ABAP

13
Third-party plug-ins for
enhanced usability, but
still low customer
adoption
Enhancement Package 5, SAP ECC 6.0 —
MSS Forms

14
More visuals added to
ESS and MSS services
Enhancement Package 5, SAP ECC 6.0 —
Comp Planning

15
Walldorf, We Have a Problem …
Courtesy photo from NASA archives: Defense Video and Imagery Distribution System
www.dvidshub.net/

16
Computing Technology — 1960s-Current
Mainframe
Computing
(1960s)
Mainframes
Mini-Computing
(1970s)
Mini-
Computers
Personal
Computing
(1980s)
PCs/Macintosh
Desktop Internet
Computing
(1990s)
PCs/Macs +
Internet
Mobile Internet
Computing
(2000s+)
Tablets/
Smartphones/
Phablets
Mainframe
Client-Server
Internet
Mobile

18
Device Agnosticism and Responsive Design

19
What We’ll Cover
• Background
• Wrap-up

20
Arrival of SAPUI5
A collection of libraries that developers can use to
build desktop and mobile applications that run in a
browser
Soooooo, what is SAPUI5?
(SAP user interface for HTML5)
With the SAPUI5 JavaScript toolkit, developers can
build SAP web applications using HTML5 web
development standards

21
The Road Not Taken
SAP Fiori HR Renewal
“Two roads diverged in a wood, and I –
I took the one less traveled by,
And that has made all the difference.”
- Robert Frost

22
HR Renewal Functional Offerings
My Information
Work Feeds
My Services
My Learnings
Search
My Team
My Team Services
Approvals
My KPIs/Status of All KPIs
My Reports
Substitutions
Salary Statement
Leave Request
Team Calendar
Leave Request Approval
CATS Approval
Employee Profile
Workforce Viewer
Discussions
Organization
Processes
Search
Tasks By Draft, Tasks by Time, Tasks by
Priority
Time Account
Quick View
Employee Notes

23
SAP Fiori Functional Offerings
Application Description Role
My Leave Requests Enables employees to create and submit leave
requests quickly and flexibly using their desktops or
mobile devices. The app also allows employees to
track the status of their requests and view their current
leave balances.
Employee
My Benefits Provides an overview of the benefit plans in which an
employee is enrolled
Employee
My Paystubs Enables employees to check and manage a digital
version of all their paystubs issued by the company for
each payroll period
Employee
My Timesheets Enables employees to manage their time entries Employee
Approve Timesheets Enables managers to see all pending approvals for
their reports, enabling them to easily approve
timesheets
Manager
Approve Leave
Requests
Enables managers to approve or reject leave requests
for their direct reports
Manager

24
Collisions …
• Leave Request
• Pay Statement
• Timesheet
• Workflow inbox

25
Technology Options with Pros and Cons*
Technology Description Pros Cons
SAPUI5 New look and feel
employed by HR Renewal
for landing pages
Mobile-responsive
and advanced look
and feel
Requires SAP Gateway
server
Web Dynpro ABAP
(WDA)
Main technology used
today to enable HCM
content for the web
No additional costs
or servers required
Not mobile-responsive
SAP Fiori Cutting-edge applications
delivered by SAP
Mobile-enabled
versions of key HCM
applications
Requires SAP Gateway
server; only partial HCM
coverage
GUI/SAP Screen
Personas
Toolset to create
streamlined GUI HCM
transactions
Easy creation of
streamlined screens
for GUI
Toolset only; requires
build by customer to get
value. Also, Windows
GUI-based rather than
web-based.
* From Jeremy Masters, Brandon Toombs, Kris Bland, Justin Morgalis, Self-Services with SAP
ERP HCM: ESS, MSS, and HR Renewal (SAP PRESS, 2015).

26
What We’ll Cover
• Background
• Wrap-up

27
Portal Choices
• Traditional SAP Portal
 SAP NetWeaver 7.4 (on-premise)
 SAP NetWeaver, mobile edition (on-premise)
 SAP HANA Cloud portal
• SAP NetWeaver Business Client
 Thin Client
 HTML
• SAP Fiori Launchpad
• SAP Fiori Launchpad within SAP Enterprise Portal
• Third-party portals
 SharePoint
 WebSphere
Portal choices – lots of
them, but which one is right
for my organization?

28
HR Renewal Highlights
• Use of CHIPs
• Suite Page Builder (SPB)
• Role management (transaction PFCG)
• Launchpad customizing (transaction LPD_CUST)

29
CHIPs in HR Renewal
Jeremy, what on
earth are CHIPs?

33
CHIPs
Stands for: Collaborative Human Interface Part
A small, widget-type, encapsulated, stateful piece of
software that can be combined in a layout with other
CHIPs to form a page or side panel
Also referred to as “lanes,” which can be expanded

34
Defaulting of CHIPs (Lanes) in HR Renewal
• There is no standard way to do the following:
 Automatically assign employee and manager CHIPs (“lanes”)
for new users/employees (e.g., hires or rehires)
 When an employee becomes a manager, automatically assign
the MSS-specific lanes
 When a manager becomes an employee, automatically remove
the MSS-specific lanes
 When a contractor becomes an employee, automatically assign
the ESS-specific lanes (if this use case is relevant for your
organization)

36
HR Renewal Lanes with Available CHIPs

37
Provisioning CHIPs — Expert Tip!
Note: This is a custom program and not part of
the standard SAP functionality!

38
Custom CHIPs Program Details
• CHIPs program detects whether or not the user is an employee or
manager based on their role assignment (identified on the
selection screen)
• CHIPs program copies table entries from a “model” ESS (e.g.,
ESS_MODEL) and “model” MSS user (e.g., MSS_MODEL) from
personalization in the following tables:
 WDY_CONF_USER
 WDY_CONF_USERT
 WDY_CONF_USERT2
 /UI2/CACHE
Note: This is a custom program and not part of
the standard SAP functionality!

39
HR Renewal’s Suite Page Builder — Content
Admin
Page information within
HR Renewal’s Suite Page
Builder (SPB)

41
PFCG — Catalog Configuration

43
Content Assignment/Authorizations in HR
Renewal
Lane(s)
Catalog
Role(s)
User
Lane assignment
via catalog

45
SAP Fiori Highlights
• Use of tiles
• SAP Fiori Launchpad Content admin
• Role management (transaction PFCG)
• Launchpad customizing (transaction LPD_CUST)

46
SAP Fiori Launchpad
Widgets can be
Static, Dynamic,
Smart Business KPI,
News, and Jam

47
SAP Fiori Launchpad Content Admin
Visual tiles on SAP Fiori
Launchpad assigned via
tile catalog

48
Content Assignment/Authorizations in
SAP Fiori
Tile(s)
Catalog
Role(s)
User
Lane assignment
via catalog

50
What We’ll Cover
• Background
• Wrap-up

51
Integration with SuccessFactors Applications
• SSO cookbook and user experience
• Introducing the Mashup
• UWL integration

52
SuccessFactors/SAP UI Integration
• SAP provides a “cookbook” on Single Sign-On from On-premise
SAP Enterprise Portal to SuccessFactors
 https://websmp209.sap-
ag.de/~sapidb/011000358700000722352012E/SFICookbookSSO1
2.pdf *
* Requires login credentials to the SAP Service Marketplace

53
SuccessFactors/SAP UI Integration (cont.)
SAP Portal
SuccessFactors

54
Mashup
A mashup, in web development, is a web page or web
application that uses content from more than one
source to create a single new service displayed in a
single graphical interface*
The main characteristics of a mashup are
combination, visualization, and aggregation
* From Wikipedia: http://en.wikipedia.org/wiki/Mashup_(web_application_hybrid)

55
How’s a Mashup Different Than a Portal?
Portal Mashup
Classification Older technology, extension of traditional web
server model using well-defined approach
Uses newer, loosely defined "Web 2.0" techniques
Philosophy/approach Approaches aggregation by splitting role of web
server into two phases: markup generation and
aggregation of markup fragments
Uses APIs provided by different content sites to
aggregate and reuse the content in another way
Content dependencies Aggregates presentation-oriented markup
fragments (HTML, WML, VoiceXML, etc.)
Can operate on pure XML content and also on
presentation-oriented content (e.g., HTML)
Location dependencies Traditionally, content aggregation takes place on the
server
Content aggregation can take place either on the
server or on the client
Aggregation style “Salad bar” style: Aggregated content is presented
‘side-by-side’ without overlaps
“Melting Pot” style – Individual content may be
combined in any manner, resulting in arbitrarily
structured hybrid content
Event model Read and update event models are defined through
a specific portlet API
CRUD operations are based on REST architectural
principles, but no formal API exists
Relevant standards Portlet behavior is governed by standards JSR 168,
JSR 286, and WSRP, although portal page layout
and portal functionality are undefined and vendor-
specific
Base standards are XML interchanged as REST or
Web Services. RSS and Atom are commonly used.
From Wikipedia: http://en.wikipedia.org/wiki/Mashup_(web_application_hybrid)

56
Mashup #1: SAP Portal with SuccessFactors
Embedded
Mashup of
SuccessFactors
Performance
Management within
SAP Portal

57
Mashup #2: SuccessFactors with SAP
Transaction Embedded
Mashup of SAP Tax
Withholding Information
service within
SuccessFactors

58
Mashup #3: Third-Party Portal with SAP or
SuccessFactors Transaction Embedded
Mashup of SAP Leave
Request (UI5) within
Microsoft SharePoint

59
Mashup #3: Third-Party Portal with SAP or
SuccessFactors Transaction Embedded (cont.)
Mashup of
SuccessFactors
Performance
Management within
Microsoft SharePoint

60
The Integrated UWL
• As of version
b1311,
SuccessFactors
has a To-Do List
API using OData
protocol
Integrated
SuccessFactors
and SAP work
item inbox

61
What We’ll Cover
• Background
• Wrap-up

62
Where to Find More Information
• Jeremy Masters, Brandon Toombs, Kris Bland, Justin Morgalis,
Self-Services with SAP ERP HCM: ESS, MSS, and HR Renewal
(SAP PRESS, 2015).
 Available on the SAP PRESS website: www.sap-
press.com/3585/ and on www.amazon.com
• Jeremy Masters and Christos Kotsakis, Implementing Employee
and Manager Self-Services in SAP ERP HCM (SAP PRESS, 2008).
 Available on www.amazon.com
• Jeremy Masters’ blog: www.jeremymasters/blog

63
Where to Find More Information (cont.)
• Amy Thistle, “Building and HR Mobile Strategy with the Right
Apps: A Q&A with Jeremy Masters” (SAPinsider, April 2013).
 http://sapinsider.wispubs.com/Assets/Q-and-
As/2013/April/Building-an-HR-Mobile-Strategy-with-the-Right-
Apps-A-QA-with-Jeremy-Masters-transcript
• Jeremy Masters, “SAP HR User Experience and UI Options: Q&A
with Jeremy Masters” (SAPinsider, October 2013).
 http://sapinsider.wispubs.com/Assets/Q-and-
As/2013/October/Jeremy-Masters-on-UI-options-for-HR

64
7 Key Points to Take Home
• It was only in the last few years that SAP’s web development
protocol became standardized
• SAPUI5 is a feature-rich programming stack useful for delivering
mobile-ready, Web 2.0 applications
• Although both utilize SAPUI5, SAP Fiori and HR Renewal are two
different solutions with varying out-of-the-box applications
• Think strategically about which portal technology (SAP Portal,
NWBC, SAP Fiori Launchpad, etc.) is right for your organization
• The handling of CHIPs is an important part of the user experience
for those using HR Renewal
• Just because there’s a “cookbook” for an integration, doesn’t
mean it’s “easy as pie” to “bake”
• Mashups can be used to integrate web applications, including
SAP, SuccessFactors, and non-SAP solutions

65
Your Turn!
How to contact me:
Jeremy Masters
Email: jmasters@worklogix.com
Twitter: @jeremymasters
Please remember to complete your session evaluation

66
Disclaimer
SAP and other SAP products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of SAP SE
(or an SAP affiliate company) in Germany and other countries. All other product and service names mentioned are the trademarks of their
respective companies. Wellesley Information Services is neither owned nor controlled by SAP SE.

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