11. • Social Media is define the activities that integrate
technology, social interaction and sharing of words,
images, videos and audio.
• In another word:
Social media is a conversation that take place online .
12. Conversation are easy, why social media is hard
• So many channels
• So many people
• So many conversation
• So little time.
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Provide Your Business With a Mission or Vision
Its not really Free
Care About Your Customers
Build Your Business Overnight
Sell a product that no one wants
Replace Marketing & PR
Buying Likes Won’t Help You