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The Art of Place 
Branding 
Creating Places where 
people want to be 
- Achieving successful destination 
brands for living, work, rest & play 
November 2014
The Art of Place Making - 
Creating Places Where People Want To Be 
Achieving successful destinations for living, work, rest and play. 
This presentation is intended for those interested in latest trends and for professionals facing the challenges in the effective branding, 
marketing and design of real estate. It focuses on residential placemaking, offices and workplaces, shopping and business centres. 
Following a brief comment about nation branding, I use London as an example of city branding. I then review the city’s historical 
context and give examples of latest residential developments in terms of their branding and marketing strategies. How different 
districts and neighbourhoods are engaging their residents and visitors are included. 
The challenges of changing consumer audience needs and aspirations, the internet empowered consumer and the implications of 
social media are discussed. 
Latest office, business centre and workplace design trends are reviewed. Recent Moscow case study examples are included - Oasis, 
Algorithm and Integral business centres, Group M workplace concepts together with an HSBC international initiative which aims at 
creating effectively branded environments to engage and motivate the users across their offices worldwide. 
Shopping centres, as destination brands, increasingly rely on social media as a key marketing strategy and must ensure they can 
deliver a wide range of visit experiences. Examples of social media are included. Latest UK and Moscow centres are shown to 
illustrate effective brand development, marketing and design. Oz, Kaleidoscope, Smolenskiy Passage, Festival and Riviera shopping 
centre concept examples demonstrate destination brand development approaches for new and existing centres. 
The final section will refer directly to the challenges in the Russian market in creating new residential communities. The majority of 
new housing developments seen around Moscow, for example, generally lack any attempt to achieve a successful place brand and a 
positive sense of identity. I provide some thoughts in the form of a checklist for developers and architects involved in the design and 
management of successful residential development. 
The spaces between buildings and their planning and design treatment are a critical component in creating places and spaces where 
people want to be. Extracts from work by SCG London on a concept for Meshcherskiy Park, Moscow, demonstrate how a unique 
sense of place can be achieved. 
The example of Rublevo-Arkhangelskoe, the development of a mini city near to Moscow for 40,000 residents shows some key 
principles in defining and creating an effectively differentiated place branding communications strategy and concept.
Creating Places where people want to be 
Place Branding... nations...cities... 
Audiences 
London Real Estate Marketing Challenge 
Offices and Business Centres 
Shopping Centres 
Creating Communities
Who we are... 
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real estate and corporate sectors 
M.Video Maintaining leading 
brand status 
Over the past 5 years, we have worked 
with M.video on many different 
aspects of their brand 
Projects include retail concept development 
and external and internal 
image/communications 
Detailed brand audit and research analysis 
Various strategic and creative projects 
with different departments, including senior 
management, marketing and HR 
Brand identity, sub branding, advertising, 
brand culture, marketing and communications. 
Comprehensive manual documenting defining 
the use and application of the brand across all 
key channels and relevant media.
Ť
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Example 1: The latin logotype in horizontal format reversed white-out of background colour 
Example 2: The latin logotype in horizontal format within the exclusion area (freespace) 
Yeni GLOBEX BANK logosu 
Eski GLOBEX BANK logosu
What we do - Real estate 
23/04/2008 19:10:24 
49 
Galactica Park_Brochure_April 2008.indd 49 23/04/2008 19:10:35
Creating Places where people want to be 
Commercial success is based on achieving positive 
differentiation in a competitive market 
Branding is managing your image and reputation to 
create an added value perception to differentiate 
…. a place, venue, product, offer, service and people
Place branding 
Creating Places Where People Want To Be: 
Nation...Region...City...District...Address...Centre...Workplace...Home
Nation Branding Audience Challenge : 
Engaging diverse international and local audiences 
Commercial... political... social... stake holders... 
vested interests... individuals...
City branding 
Competition for attention and preference in a globalised world 
Enhanced status - a destination - a place where people want to 
live, work and visit 
Challenge: 
Destination brand management 
Differentiation Coherence Clarity of image 
Meeting expectations of different target groups: 
international tourists, residents, 
and potential investors
City branding
London... brand perceptions 
A megacity that defies simple definition 
”When a man is tired of 
London, he is tired of life; 
for there is in London all 
that life can afford.” 
Samuel Johnson 
“There’s nowhere else like 
London. Nothing at all, 
anywhere.” 
Vivienne Westwood 
A worldwide hub - 
“the capital of capitals” 
“I’m leaving because the 
weather is too good. I hate 
London when it’s not raining.” 
Groucho Marx 
If you’re curious, London’s 
an amazing place. 
David Bailey 
London is a roost for every 
bird - a modern Babylon 
Benjamin Disraeli 
London has become the libel capital 
of the world. 
Richard Dawkins 
London is a fantastic creator of jobs. 
Boris Johnson 
London has the greatest serious 
music that you can hear any day of 
the week in the world 
David Attenborough
London...Brand Icons 
Architecture 
A mix of globally recognised architectural landmarks 
Full of contrasts - old/modern, traditional/radical
London...Brand Icons 
Human...Transport...Communication...Heritage 
A diverse, quirky mix 
Modern... innovative...reinvented...timeless... 
cliched...obselete...
London...Brand Icons 
Human...transport...communication...
London...Brand Attributes 
History... geography. A sprawling cluster of joined up 
villages contributes to its unique diversity of character 
London in 1746
London...Brand Attributes 
History... New zones - Places 
1943 
Social and Functional 
Analysis of London
London...Brand Attributes 
Neighbourhoods? 
Many outer London 
boroughs are artificially 
branded neighbourhoods. 
They don’t pass the “I come from...” test 
- the sense of place
London...Brand Attributes? 
The outskirts - names not places! 
Outer London 
Boroughs identity crisis? 
Rebranding/reinventing 
themselves in attempt 
to differentiate and 
create stronger 
sense of place
London...Development 
The Mayor’s London Plan 
Regeneration Intensification Coordination
Audiences ... 
Consumers... Citizens 
Changing needs and Aspirations
The changing consumer 
Staying Relevant!
Different customer generations... 
...changing perceptions  priorities
ĖŤ Tech-savvy 
ĖŤ Grasp new concepts quickly 
ĖŤ Enjoy change 
ĖŤ Like personalisation  customisation 
ĖŤ Seek stimulation, get bored easily 
ĖŤ Social, connected, consultative 
ĖŤ Caring, motivated by their mission 
ĖŤ Want to make the world a better place 
ĖŤ Major influence on baby boomers 
“By 2015 Millenials will be 75% of workforce 
and will influence 74% of buying decisions” 
- Deloitte 
Key InfluenceŤ#-#13(.-
London Consumers...Citizens Population Drift and Diversity 
Diversity of incomes, lifestyles, culture, 
needs, aspirations 
Capital’s population is changing not only 
in its size but also in its composition, 
distribution and quality of life. 
Locations, concentrations and movement 
of different groups constantly evolving 
Upwardly mobile movement to suburbs: 
ethnic group movements to outer 
boroughs, suburbs and towns; young 
people moving into inner diverse areas... 
Poverty rates in outer london have risen, 
in inner London they have fallen
London Real Estate 
Marketing Challenges 
Creating visions 
Projecting a lifestyle 
Selling a sense of place ….
Real Estate Marketing - London Property Mania
Property TV Shows “Media Property Porn”
Real Estate Marketing - London Property Media
Previous buildings 
Creating A Vision 
Replacing post-war buildings
Selling Design... Lifestyle 
Architectural Branding 
Aligning architecture and brand together
Place Branding - 
Creating a traditional sense of place. ”New heritage” 
Our intention is that the idea behind Royal Wharf is groundbreaking, rather than any particular building. While much development along the Thames has tended to be somewhat skin 
deep, our plans for Royal Wharf go much further: it’s not that a river runs through it, but a high street, and off the high street, side streets, with the occasional mews. If this sounds famil-iar, 
it’s because we’ve taken our inspiration from the way London developed historically, providing the growing population, especially families, with a rich mixture of buildings, with many 
different functions, but with an organic rather than a planned feel. Our ambition is that Royal Wharf will come to be seen as a model development for future urban regeneration.
Place Branding - “More London” 
Creating a totally new sense of place
Place Branding - “More London” 
Creating new city spaces
Place Branding - Using location geography
London’s highest residential apart-ments. 
Rising 500ft above a global 
financial district: a view that few will 
share and a heightened sense of being 
even less will experience. Look down 
on one of the world’s most power-ful 
business centres. Look across the 
whole of London. Look up to no one. 
Place Branding - Aspirational messages
Place Branding - Art and Architecture 
The Greenwich Peninsular Marketing Hub  Art Gallery 
Conceived as part of the on-going regeneration of Greenwich 
Peninsula, NOW Gallery will sit within the hub as a free, 
permanent public art space. Its exhibitions will show for three 
months each, featuring commissions from well-known and 
upcoming artists and designers.
Community Branding - For “OWLS” 
Creating a sense of place and involvement A Housing Association that has become a £300 
ORDINARY WORKING LONDONERS 
million housing company bringing together, 
with partners, a £1 billion regeneration project 
on an area of land the same size as the Olympic 
Site and almost opposite it. The HARCA are a 
registered social landlord owning and managing 
around 8490 homes in East London.
Offices... Business Centres 
The changing workplace 
- new market dynamics 
- employer brand challenge
Building Brands... Multi Level Public Porosity... Mixed Occupancy 
The Shard ‘Cheesegrater’ ‘Walkie talkie’ 
“Vertical City” “Sky Garden”
Offices come in all shapes and sizes! 
- ‘Life is work, work is life’
Offices #6Ť1-!'Ť.-!#/32 
come in all shapes and sizes! 
- Work, rest, play 
lounges... hubs... mini branches... financial spas... cafes... chill out zones... community centres... play 
areas... supermodern... high fashion... retro... traditional... relaxing... stimulating... styled like shops... 
homes... conservatories... airports... nightclubs... libraries... boutiques...
The Consumer Driven Office 
A new office consumer… TMT sector 
New occupiers… young millenials 
‘Studios’ not offices 
Blurring of work and play work is life…life is work 
- Want funky locations…place that has buzz… 
squares, parks, restaurants, retail, hang-outs 
- Want authenticity…character…history 
- Want facilities…cycles and showers… 
- Want ‘value’ – flexible space, contract options, 
lower ‘different’ specifications
The Consumer Driven Office - Tea Building London 
The New ‘A’ Class 
Images courtesy of Derwent London
Business Centre Brands - Creating Tenant Communities 
Algorithm 
Business Centre 
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penatibus et magnis
Business Centre Brands - Creating Tenant Communities 
Oasis 
Business Centre 
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commodo ligula eget dolor. Aenean massa. Cum sociis natoque 
penatibus et magnis
Business Centre Brands - Creating Tenant Communities 
Integral, Moscow 
Integral 
Office  workplace 
Lorem ipsum dolor sit amet, consectetuer adipiscing elit. Aenean 
commodo ligula eget dolor. Aenean massa. Cum sociis natoque 
penatibus et magnis
Group M - Differentiated Worlds 
Group M - Differentiated “Worlds” 
• Group M 
• MEC 
• Maxus 
• Mindshare 
• Mediacom 
5 levels... 9,500 sq metres 
“Legenda Tsvetnogo” Business Centre, Moscow
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15 2800 
15 2800 
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4.2G 
4.3G 
4.4G 
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4.5G 
4.6G 
4.8G 
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4.9G 
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4.1G 4.1G 
4.11G 
4.12G 
4.13G 
4.15G 
4.21G 
4.27G 
4.27G 
4.33G 
4.34G 
4.20G 
4.25G 4.24G 
4.26G 
4.26G 
4.29G 
4.30G 
4.39G 4.41G 
4.32G 4.31G 
4.37G 
4.35G 
4.38G 
4.42G 
4.43G 
4.44G 
4.40G 
4.36G 
4.28G 
4.21G 
4.21G 
4.22G 
4.23G 
4.16G 
4.17G 4.16G 
4.19G 
4.19G 
4.18G 
4.14G
New Values... New Environments 
HSBC
HSBC Ť 
- New values - new environment 
· Branded oce workplaces 
· To engage... to motivate... 
· 750 oces in 87 countries 
· Strategic global graphics concept 
to reflect values and attributes: 
open, dependable, connected 
· A unified look and feel adapted to 
suit market and cultural mindsets 
· For head and general oces, data 
centres, call centres 
New values – new environment
HSBCŤ - New values - new environment
Shopping Centres 
Where people want to be... again and again
Shopping centres are destination brands 
Shopping centres are destination brands 
Brand Equity = Image and Reputation = Capital Value 
Your brand is an asset... that needs to nurtured and managed 
The Challenge: 
To achieve a synergy of branding,marketing and visitor experience 
Positive Differentation... Delivering the Promise... Optimising Resources
Social Media Challenge 
“A brand is the sum of all 
conversations happening around 
the brand”
‘Traditional’ media - ‘push’ marketing 
TV, radio, billboard, newspaper and magazine advertising, direct mail, 
brochures and leaflets 
Problems: 
Expensive 
High external costs - ad creation, media buying, printing etc 
One way process - passive consumers 
Outward bound only 
Difficult to track results
‘Talking at’ consumers, not interactive 
“Half the money I spend on advertising 
is wasted; the trouble is I don’t know 
which half.” John Wanamaker (1838 - 1922) 
US Departments Stores owner  ‘Father of Advertising’ 
‘Traditional’ marketing 
MESSAGES AWARENESS INTEREST DESIRE ACTION
‘New’ media - interactive marketing 
Traditional channels are no longer the primary marketing media 
They often act as an awareness enhancement tool for online marketing 
Traditional Media Online Media 
Focused Messages Centre 
Brand 
Blogging Social bookmarks 
Photosharing 
Forums 
Social networking Video campaigns 
Push  Pull
#WINTERWONDERFUL 
Turning Followers, L ikers and Instagrammers into shoppers
OUR POSTS 
THESE ARE S OME OF OUR MO ST POPUL AR POSTS, WITH THE RESUL TS SHOWN BELOW 
Metquarter Liverpool shared a link. 
10 December 2013 
Win £300 to spend at HUGO BOSS with 
today’s WinterWonderful. Simply like 
Metquarter Liverpool and share for your 
chance to win! 
Metquarter Liverpool shared a link. 
18 December 2013 
Every girl deserves a bit of sparkle in their 
lives and this Links of London stardust 
bracelet will give you exactly that! Like 
Metquarter Liverpool and share this pic 
for your chance to win today’s glittering 
#WinterWonderful prize! The question for 
the winner is, will you keep it for yourself 
or give the most beautiful gift to your 
loved one? Decisions decisions! 
Metquarter Liverpool shared a link. 
19 December 2013 
Your make up bags are filled with your 
favourite make up products, but do 
you have the right tools of the trade? 
Win a 9 piece MAC make up brush set 
and handy pouch worth over £200 
courtesy of today’s #WinterWonderful! 
You know the drill by now…like 
Metquarter Liverpool  share this pic 
for your chance to win! 
1,128 321 2,218 900 443 1,409 652 
108,224 61,396 112,384 
1456 2,642 
Likes Comments Shares Facebook Reach
FACEBOOK AD – P ROMOTING THE COMPETITION 
WE CREATED A FACEBOOK 
ADVERT THAT WOULD 
APPEAR I N P EOPLE’S N EWS 
FEEDS THROUGHOUT 
THE DURATION OF TH E 
CAMPAIGN. 
THIS WAS TARGETED 
TO MALES AND F EMALES 
LIVING WITHIN 50KM OF 
LIVERPOOL AGED 1 8 AND 
ABOVE.
RESULTS 
+96% 
857,988 
22,693 
+121% 
+23% 
+94% 
LIKES INCREASED 
TOTAL REACH 
TOTAL SHARES 
FOLLOWERS INCREASED 
FOLLOWERS INCREASED 
INCREASE IN TOTAL 
SOCIAL M EDIA FOLLOWERS =
INCREASE IN YEAR-ON-YEAR D ECEMBER SALES 
+35% 
+4% 
+94% 
+2% 
+10% 
MQ 
FLOWERS 
+9% 
+4% 
+9% +29%
Strategic marketing • ‘Pulse’ with original content promoting tenant 
Westfield, London 
Building Authority 
Recently launched: 
• Downloadable recipe book 
• Fashion blog 
brands + links to related social media
Strategic brand positioning 
Esentai Mall, Almaty, Kazakhstan 
Keeping the brand fresh 
Website plays key role in ongoing 
promotion of image, information, 
tenant brands, events etc
Delivering the promise 
OZ - ‘Name power’ 
Kaleidoscope - ‘Local hub’ 
Smolenskiy Passage - ‘Reconception’ 
Festival - ‘Update’ 
Riviera - ‘Recycling’
Creating places where people want to be... 
OZ - ‘Name Power’
OZ - ‘Name power’
July 2006 © SCG LONDON 
“The brand that makes people smile”
OZ - ‘Name power’
OZ - ‘Name power’
OZ - ‘Name power’ - Unique, adaptable, memorable 
MEET SANTA at OZ 
MEET SANTA at OZ 
EASTER at OZ 
www.oz-centre.ru 
14
       
MEET SANTA at OZ 
MEET SANTA at OZ 
www.oz-centre.ru 
 .
OZ. 
CHILDRENS EVENT 
www.oz-centre.ru 
MEET SANTA at OZ 
EASTER at OZ 
www.oz-centre.ru 
EASTER at OZ 
www.oz-centre.ru 
www.oz-centre.ru 
www.oz-centre.ru 
www.oz-centre.ru 
www.oz-centre.ru 
www.oz-centre.ru www.oz-centre.ru 
FASHION • CINEMAS • RESTUARANTS • LIVE ENTERTAINMENT 
www.oz-centre.ru
AIM PD !#$% '()*+,)) - )(-*).)/!)0 B 
!#, $% %' ($#)* +,- .,'/0 +,- 64(7 +,- 3#%345! +,- +#%#1 +,- 2+' 
+,- .,'/0 
+,- 2+' 
+,- 3#%345! +,- +#%#1 
+,- 64(7 
+,- .,'/0 
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+,- +#%#1 +,- 2+' 
AIM PD : 572 : 3.0.1 : CUSTOMER MINDSETS - IDENTITY B AUGUST 2006 © SCG LONDON
Creating places where people want to be... 
Kaleidoscope - ‘Local Hub’
Delivering the promise - The Kaleidoscope Experience
“Exceptional place brand experience”
A vision to turn a sterile site into a first choice place to be... 
Before we started...
The vision realised...
The final logo and message “Always Different, Always Yours”
Creating a community destination hub 
Обзор местности 
Site Overview 
Kaleidoscope, December 2008 5 
Центральный тотем 
Вход в метро 
Рекламный тотем 
Пространство для проведения 
мероприятий
bus stops 
stage 
seating 
raised viewing 
levels 
tenant totem 
01 
tenant totem 
retail units 
metro 
SCG LONDON 
8 Plato Place 
72-74 St Dionis Road 
London SW6 4TU 
t +44 (0) 20 7371 7522 
www.scglondon.com 
NOTE: DRAWING PROVIDED 
FOR INFORMATION ONLY 
Client: Status: INFORMATION 
AND 
KALEIDESCOPE 
SITE LAYOUT PLAN 
Contract: 
Drawing: 
Drawn by: Authorised by: Project No: 
01 
01 
For information only 
Dimensions to be verified on site 
All measurements are in millimeters 
Notes:- 
01 
This drawing is the copyright of SCG London. Specification:- 
Figured dimensions to be taken in preference to those scaled. All 
dimensions to be checked on site before any work proceeds. The 
contractor is to provide full size setting out drawings based on the 
information contained in this drawing for the designers approval 
prior to commencing manufacture. The drawing is issued on the 
condition that it is not reproduced, retained or disclosed to any 
unauthourised person either wholly or in part without the consent in 
writing of 
A3=1:500 
RRH RRH 
Date: Drawing No: Scale: Print size: A3 Issue: Revision Comment Date Auth. Revision Comment Date Auth. 
17-02-09 548 A0-01 
548 
A5-03 
A5-05 
A5-02 
01 
A5-02 
A5-01 
INFO 
A 
EntranceTo the shops 
Creating effective zoning 
Pay StaEtnitorannce 
Please Pay Here. 
Car Park Tarif: 
upto 2 hours Free.- 
2-3 hours 75.- 
3-4 hours 150.- 
4-6 hours 500.- 
6+ hours 750.- 
Please pay for parking 
at Pay Stations before 
exiting the Centre 
ELEVATED SECTION A-A 
A 
Plan Legend - Car Park Level 2 A 
B B 
Thank You. 
Principles 
ZONE 
M 
ZONE 
M 
ZONE 
M 
ZONE 
M 
ZONE 
M 
ZONE 
M 
ZONE 
M 
ZONE 
C 
ZONE 
C 
ZONE 
C 
  - 
-   
Длинная Секция 
Long Section 
ELEVATED SECTION A-A 
Plan Legend - Car Park Level 1 A 
B B 
A 
Plan Legend - Car Park Level 2 A 
B B 
Парковка 
Car Park Section, Plan and Entrance Principles 
Kaleidoscope, December 2008 12
Distinctive architecture - local landmark
Marketing channels synergy
Website 
Homepage 
Website 
Content pages 
Kaleidoscope project overview Kaleidoscope project overview 42 
Newsletter Sign Up Search GO 
Catwalk 
Show 
Catch up on our exclusive winter 
catwalk show and behind the 
scenes action from Karen Millen. 
What’s on Coming Soon 
Tower Heist 
At vero eos et 
accusamus et iusto 
odio dignissimos 
ducimus qui blanditiis 
praesentium volupta-tum 
occaecati 
cupiditate 
provident.Similique 
sunt in culpa qui. 
READ MORE 
Company Information | Terms and Conditions | Privacy Policy | Site Map | Customer Enquiry | Disclaimer © 2009 Kaleidoscope All Rights Reserved. 
Opening Times 
Monday 9.30am – 8.00pm 
Tuesday 9.30am – 8.00pm 
Wednesday 9.30am – 8.00pm 
Thursday 9.30am – 8.00pm 
Friday 9.30am – 8.00pm 
Saturday 9.00am – 8.00pm 
Sunday 11.00am – 5.00pm 
Bank Holidays 10.00am – 6.00pm 
Find out more here 
Three Musketeers 
Rated: 12A 
Release Date: 12/10/11 
View Trailer 
The Lion King 3D 
Rated: U 
Release Date: 07/10/11 
View Trailer 
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Anonymous 
Rated: 12A 
Release Date: 28/10/11 
View Trailer 
Rated: TBC 
Release Date: 04/11/11 
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At vero eos et 
accusamus et iusto 
odio dignissimos 
ducimus qui blanditiis 
praesentium volupta-tum 
occaecati 
cupiditate 
provident.Similique 
sunt in culpa qui. 
READ MORE 
At vero eos et 
accusamus et iusto 
odio dignissimos 
ducimus qui blanditiis 
praesentium volupta-tum 
occaecati 
cupiditate 
provident.Similique 
sunt in culpa qui. 
READ MORE 
Menu Events 
Cinema 
Kaleidoscope Mall 
Tenants 
Gallery Brands 
Services 
Leisure and Entertainment 
Photo Gallery 
Videos 
Write a letter 
Getting Here 
Contact 
Leisure 
Ice Skating 
Bowling 
Kids Club 
Marketing channels synergy
Distinctive advertising image 
Environmental promotion 
Advertising kiosk 
Kaleidoscope project overview 56 
Kaleidoscope project overview 36 
Promotional - seasonal campaigns 
Autumn 
осенние открытия 
в Калейдоскопе 
Promotional - seasonal campaigns 
Winter 
Kaleidoscope project overview 53
€ ‚ 
: 
 
 
The family 
S 
Bowling club 
  
   ­ 
  
Kaleidoscope project overview 69 
	   
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Bowling club 
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Memorable characters
Memorable interiors
Dynamic easy circulation
Simple effective navigation
Creating places where people want to be... 
Smolenskiy Passage - ‘Reconception’
Reconceiving a centre - making it relevant 
Image and profile - marketing events and activities 
Venue environment - Step by step phased investment 
- Communication, signage, graphics 
- Decor upgrades - lighting, materials, finishes 
- Remodelling, extensions 
Tenants and facilities mix 
- appropriate brand profiles, zoning and adjacencies 
Management culture 
- the best people and services
Smolenskiy Passage Reconception 
2009 
2009 
Challenge - Phased upgrading of a 
known city centre venue. Re-planning 
Challenge - Phased upgrading 
of a well known city centre 
venue. Replanning tenant space 
to ‘open up’ complex vertical mall 
tenant space to ‘open up’ 
complex vertical mall 
Strategy - Creating a premium 
destination for a two stage 
development programme - phased 
Strategy - Creating a 
premium destination for 
a two stage development 
programme - phased identity, 
communications, environments. 
identity, communications, 
environments
Smolenskiy Passage - Dull, Cluttered and Confused 
The ‘Before’ 
June 2009
Smolenskiy Passage - Build on the name 
Smolenskiy Passage reflects and communicates the special history and traditions 
represented in the name.
Smolenskiy Passage - Brand Message
Smolenskiy Passage - Media touchpoints
Smolenskiy Passage - First Impressions
Smolenskiy Passage - Entrance Piazza 
ПИАЦЦА 
‘A vibrant city space – 
always something happening’
Smolenskiy Passage - New Planning 
First floor plan option A 
not to scale 
Key 
1 SCP banquette seating 
2 Champagne bar with moveable screen 
3 Champagne bar table seating with moveable screen 
4 Info reception 
5 Advertising 
6 Graphic wall treatment 
7 ATM 
8 Parking ticket machine 
9 
10 Secondary promotion 
11 Segis bench 
12 Toilet wall graphic 
13 Floor standing lamp 
14 Big event / exhibition 
SPW - 5001 Main totem directory 
SPW - 5002 Freestanding - floor directory 
SPW - 5003 Wall mounted - floor directory 
SPW - 5004 Ceiling sign 1500x300 - directional 
SPW - 5005 Wall/column 400x300 sign - directional 
SPW - 5006 Wall / column 200x200 sign - directional 
SPW - 5010 Info lectern 
SPW - 5011 Business directory 
Note 
All furniture elements (including champagne bar) to be 
moveable to allow for special events, i.e. fashion show 
WC cube 
Info lectern 
SPW - 5010 
SPW - 5004 
8 
SPW - 5004 
SPW - 5004 
SPW - 5011 
SPW - 5001 
SPW - 5001 
13 
SPW - 5005 
door info stickers to 
toilet doors 
SPW - 5006 
1 
1 
5 
2 
14 
3 
7 
4 
11 
12 
6 
1 
5 5 5 
10 
10 
10 
10 
10 
10
Smolenskiy Passage - Activity Zones 
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 
+16.800 
+16.800 
+12.600 
+8.400 
+16.950 
+15.700 
+12.600 
+21.450 
3 
4 
0.000 0.000 0.000 0.000 
+2.100 
+17.300 
+14.200 
+8.000 
+4.900 
+1.800 
-2.100 
-2.750 
+11.100 
+4.200 
+6.300 
+8.400 
+10.500 
+12.600 
+4.200 +4.200 +4.200 
+20.400 
+12.600 
+8.400 +8.400 
-4.950 
+21.150 
1600 
+4.200 
Piazza 
‘a vibrant city space – always something happening’ 
 
Mezzanine 
‘fashionable place to take a break’ 
 
Terrace 
‘a special place to eat, drink and socialise’ 
Fashion Studio 
‘Moscow’s premier designer collection’ 
1 
2 
3 
4 
2 
1 
4 
3
Smolenskiy Passage - Brand Touchpoints 
  
     .
, 
 
 
 	 	  10 
 , 

   . 
	

    (). 
15 
3 
21 
14-13
404 EC 
402 EC 
   Pantone  CMYK 
476 EC 
C 30 
M 72 
Y 74 
K 84 
C 20 
M 25 
Y 29 
K 61 
C 13 
M 17 
Y 20 
K 36 
397 EC 
C 14 
M 2 
Y 100 
K 16 
1100mm 
30 
720mm 
700mm 
1200mm 
15 
3 
Basement Level 1 Level 2 Level 3 Level 4 
1 
2 
4 3 
5 
6 
7 
14 
1 2 
4 
5 
7 
11 10 9 8 
12 
13 
16 
17 
18 
19 
20 21 22 
23 
25 24 6 
26 
27 
14 
1 2 
4 
5 
7 
11 10 9 8 
12 
13 
16 
17 
18 
19 
20 21 22 
23 
25 24 6 
26 
27 
1 
2 - 4 
5 
6 
7 
8 
9 
15 16 - 18 
19 20 
22 
11 10 
12 
23 
24 
25 26 -28 
29 
1 2 3 
4 
5 
6 
7 
8 
Info lectern directories 
Note : All dimensions and details should be crossed 
referenced and checked with technical drawings supplied 
to contractors. All details should be confirmed with the 
client prior to installation.. 
Info Lectern SPW - 5010
Creating places where people want to be... 
Festival - ‘Update’
Festival - Concept Reconception 
2005 - Challenge 
Creating a mass market city center 
‘for the family’. - differentiating 
from 70 other centres in Moscow. 
Transforming a mediocre building 
development in progress to an 
international standart retail venue. 
SCG London Page 37 
2012 2011-2012 
Refreshing 
existing brand 
concept 
up-to-date. 
2005 - Challenge 
Creating a mass market city center ‘for the 
family’. - differentiating from 70 other centres 
in Moscow. Transforming a mediocre building 
development in progress to an international 
standard retail venue. 
2011-2012 
Refreshing 
existing brand 
concept 
up-to-date. 
Festival - Concept Reconception
Festival, Moscow 
Festival - Inspiring Name 
The Identity 
SCG London Page 38 
- Inspiring Name
Festival - Day ADnda Nyi gahnt Idm pnaicgt ht impact 
SCG London Page 39 
- Day and Night Impact
Festival Refreshment 2012 
Seasonal Freshness 
SCG London Page 40 
‘Update’ 
Refreshment 2012 
Seasonal Freshness
Festival 
Real Estate: Festival: Shopping centre Real Estate – Festival 
About SCG London | Retail | Financial Services | Real Estate | Corporate and Employer Branding 
SCG London Page 42 
ģŐŀŔňŗŅőŊňʼnŏŀŊŅŒ ĭŀłňŃŀŖňş ØÈ̲ûò 
ÿòûØвïùÓ¹ØïÐ#ûÈØÓ 
ØئùØÿïû 
Festival, Moscow 2005 
ØÈ̲ûò 
Marketing 
ØÈ̲ûò 
ÿòûØвïùÓ¹ØïÐ#ûÈØÓ 
ØئùØÿïû 
FESTIVAL BRAND REFRESHMENT 2010 
ØÈ̲ûò 
ÿòûØвïùÓ¹ØïÐ#ûÈØÓ 
ØئùØÿïû 
ÿòûØвïùÓ¹ØïÐ#ûÈØÓ
Festival 
Festival, Moscow 2005 
Marketing Festival, Moscow 2005 
Marketing 
Festival, Moscow 2005 
Marketing Festival, Moscow 2005 
Festival, Moscow 2005 
Marketing 
Festival, Moscow 2005 
Marketing 
Marketing
Festival - Graphic Impact 
Stores Products 
Seasonal 
theme 
Spring at 
festival 
Home Offers News Tickets Games Contact 
SCG London Page 41 
Spring 
+read more 
Store 
Search 
Home Offers News Tickets Contact 
- Graphic Impact
Festival - Service Impact / Stylish Comfort 
SCG London Page 42
Festival - New Food Experiences 
SCG London Page 43
Creating places where people want to be... 
Riviera - ‘Recycling’
Riviera New Moscow destination 
1 
-
: VI  2015 
Shopping  Entertainment Center 
Opening: Q4 2015 
Centre 
  
Карта метро 
Underground map 
«Ривер Молл» имеет и транспортную доступность расположение сделает шоппинга и проведения многих других транспортных как: улица Велозаводская, Варшавское шоссе и прочие. 
ТРЦ «Ривер Молл» находится станциями метро: Автозаводская совместный дневной поток более 130 тыс. человек. будут курсировать автобусы Непосредственно перед размещаются две остановки транспорта, где останавливаются автобусов и 4 маршрута Параллельно с реконструкцией территории ЗИЛа намечен станции метро Технопарк а также планируется строительство пересадочного узла Московской железной дороги. Оба пешеходной доступности Выгодное 
ТРЦ  
-
 
6 месторасположение 
и отличная транспортная 
доступность 
Beneficial location and excellent 
transport accessibility
Riviera Transformation challenge 
Concrete fortress... Regeneration catalyst
Riviera 
Creating a special sense of place 
Optimising the unique river front
Riviera 
Creating a vision
Brand Guidelines 
Riviera - Brand guidelines 1
1. The brand 
A unique venue 
Riviera is special. 
There’s nowhere else like 
it in Moscow. 
Riviera is for... shopping, fashion, food, ideas, experiences, 
leisure, events, entertainment, culture, socialising… 
A unique venue… for everyone and for all occasions 
Riviera - Brand guidelines 5
1. The brand 
is... A unique venue 
A place for everday shopping 
Riviera - Brand guidelines 6
1. The brand 
is... A unique venue 
A premier fashion destination 
Riviera - Brand guidelines 7
1. The brand 
is... A unique venue 
An inspiring place to be 
Riviera - Brand guidelines 8
is... 
A bustling destination 
1. The brand 
A unique venue 
Riviera - Brand guidelines 9
A sense of freedom 
1. The brand 
is... A unique venue 
Riviera - Brand guidelines 10
1. The brand 
is... A unique venue 
A place for friends and family 
Riviera - Brand guidelines 11
1. The brand 
is... A unique venue 
A place for celebration 
Riviera - Brand guidelines 12
Our values 
We create 
Looking at things differently; imagining ideas and possibilities 
We achieve 
Aiming high; planning for success 
We engage 
Opening up opportunities; building loyalty; working collaboratively 
We stimulate 
Exceeding expectations; creating surprise, delight and interaction 
We deliver 
Acting with integrity, reliability and accountability 
1. The brand 
Vision  values 
Riviera - Brand guidelines 14
Creating communities 
Russian market challenge 
Meshcherskiy Park 
‘Creating spaces as places’ 
Rublevo - Arkhangelskoe 
Putting on the map 
Creating a sense of place and community
Russian market challenge 
Creating communities not “housing”
Russian market challenge 
Economic climate
Russian market challenge 
Creating Communities not ‘ Housing ‘ 
Successful Placemaking is all about People... 
the Consumers! 
Challenge : 
Creating a sense of place where people feel they belong … 
where they want to stay … a community they want to engage with 
Developers need to create the ‘ hardware ‘ - 
the physical design and attributes of the location, architecture, spaces, 
infrastructure and facilities that will be a catalyst for activating the ‘ 
software ‘ - 
the people, experiences and activities that will define and create 
an exceptional local culture and sense of identity
Russian market challenge 
Creating a Sustainable Community ….. A Successful Place Brand 
Checklist Criteria 
Local Identity 
…. Creating a sense of place … narrative …naming / icons - district, 
streets, buildings ..…signage …. communications... 
Distinctive Character 
….Sense of uniqueness…design personality - architecture, site, 
landscape and feature treatments 
Adaptable Public Spaces 
…Multi functional … accessible … focal points… human scale …. 
People Friendly Circulation 
…Priorities for pedestrians… cyclists… walkable …safe… ‘ streets ‘ not 
roads…footpaths…
Russian market challenge 
Creating a Sustainable Community ….. A Successful Place Brand 
Checklist Criteria Cont... 
Safety and Security 
…Natural surveillance …interesting populated spaces …. 
Local Facilities 
…. For all ages and interests …. social life ….health….education… 
Resident Integration 
….Mix of social groups … activities …sports …shopping … clubs… 
Proactive Local Management 
…Community residents and business involved and engaged … 
Wellbeing and Happiness 
… Neighbour interaction …social events…activities … day to day 
contacts...
Russian market challenge 
Creating a Sustainable Community ….. A Successful Place 
Creating Spaces as ‘ Places’ 
Optimising the spaces between buildings to … 
• enhance the visitor … resident experience 
• encourage positiive interaction of 
people … activities …nature … landscape … facilities…. features 
• to give pleasure … recreation … a sense of well being
Meshcherskiy Park - Creating a sense of place 
Odinzovo, Russia 
1235 C Orange 
POND AREA CYCLING TRAIL PLAYGROUND BALL GAMES 
021 C 
485 C Home The Park Sport Nature Contact Search 
Summer 
Starts 
Here... 
RAL 1003 RAL 2008 RAL 3020 POND AREA CYCLING TRAIL PLAYGROUND BALL GAMES 
Lorem 
NATURE TRAIL 
POND AREA CYCLING TRAIL PLAYGROUND BALL GAMES 
NATURE TRAIL 
NATURE TRAIL 
POND AREA CYCLING TRAIL PLAYGROUND BALL GAMES 
POND AREA CYCLING TRAIL PLAYGROUND BALL GAMES 
FOREST AREA TOILETS SKIING 
PICNIC AREA HORSE RIDING 
FOREST AREA TOILETS SKIING 
PICNIC AREA HORSE RIDING 
POND AREA CYCLING TRAIL PLAYGROUND BALL GAMES 
NATURE TRAIL 
NATURE TRAIL 
POND AREA CYCLING TRAIL PLAYGROUND BALL GAMES 
POND AREA CYCLING TRAIL PLAYGROUND BALL GAMES 
summeta 
et iusto 
Программы целевого кредитования 
Москоммерцбанка – удобный и доступный 
способ придать новый импульс развитию 
вашего бизнеса. Целевое кредитование 
может быть предоставлено в виде займа 
или в форме лизингового финансирования. 
FOREST AREA TOILETS SKIING 
Lorem 
summeta 
et iusto 
PICNIC AREA HORSE RIDING 
FOREST AREA TOILETS SKIING 
PICNIC AREA HORSE RIDING 
NATURE TRAIL 
FOREST AREA TOILETS SKIING 
PICNIC AREA HORSE RIDING 
NATURE TRAIL 
FOREST AREA TOILETS SKIING 
PICNIC AREA HORSE RIDING 
NATURE TRAIL 
FOREST AREA TOILETS SKIING 
PICNIC AREA HORSE RIDING 
FOREST AREA TOILETS SKIING 
PICNIC AREA HORSE RIDING 
Lorem 
summeta 
et iusto 
Программы целевого кредитования 
Москоммерцбанка – удобный и доступный 
способ придать новый импульс развитию 
вашего бизнеса. Целевое кредитование 
может быть предоставлено в виде займа 
или в форме лизингового финансирования. 
Lorem 
summeta 
et iusto 
Программы целевого 
кредитования 
Москоммерцбанка – 
удобный и доступный 
485 C Orange 
1235 C 021 C 
1800MM 
1700MM 
1600MM 
1400MM 
1200MM 
1000MM 
750MM 
500MM 
1800MM 
1700MM 
1600MM 
1400MM 
1200MM 
1000MM 
750MM 
500MM 
ЧАСЫ РАБОТЫ 
Monday 9.30am – 8.00pm 
Tuesday 9.30am – 8.00pm 
Wednesday 9.30am – 8.00pm 
Thursday 9.30am – 8.00pm 
Friday 9.30am – 8.00pm 
Saturday 9.00am – 8.00pm 
Sunday 11.00am – 5.00pm 
Good Friday 10.00am – 6.00pm 
Easter Sunday CLOSED 
Bank Holidays 10.00am – 6.00pm 
Disclaimer Park Regulations Wbsite Policy Home Whats on Tourists Press Business About Us Details Home 
Branding
Strategic Development 
Skolkova Park Page 6 
Brand Messages 
Life’s simple pleasures 
Our natural heritage 
Nature for everyone 
Enjoyment for all 
Brand Personality 
Brand 
Positioning 
Statement: 
Brand Attributes 
A very special place 
Brand Promise 
The essence of the brand and the benefits pledged to the visitor 
The countryside on your doorstep 
Tangible features that visitors experience. 
How the brand promise is delivered. 
Natural woodland 
Enhanced landscapes 
Open air recreation 
Sports and leisure activities 
Entertainment and relaxation 
The human characteristics that the brand expresses. 
The emotional connection between the visitor  the brand. 
Accessible, open, welcoming 
Friendly, sociable 
Responsive to different moods 
Diverse, interesting, exciting 
Brand Platform
Opportunity Examples - Architecture 
Wooden structure blends in environment 
Wood structure viewing platform 
Skolkova Park Page 17 
Unintrusive covering 
Observation structures/shelters 
Observation structures/shelters 
Large scale structures for cafes 
Modern Viewing tower 
Pods 
Small huts or tree houses 
Modern Cafe 
Imaginative architectural structures can 
enhance the environment and make 
the park a distinctive, memorable place.
Using twigs from the woodland 
Winter ice sculpture 
Skolkova Park Page 18 
Wooden tree sculptures 
Using branches 
Winter ice sculpture 
Character painted logs 
Rock Sculptures create impact 
Colour painted logs 
Large interactive sculpture 
Hedge figures 
Opportunity Examples - Sculpture Trail (Natural) 
Creating inspiring and organic sculptural 
features out of the natural elements 
within the park - wood, snow, ice, stone.
Colourful wind turbines (+sustainable energy source) 
Interactive for kids With nature 
Skolkova Park Page 19 
Play sculptures 
Interactive/playful 
Small but fun 
Intriguing trail 
Scattered and random 
Large Scale impact 
Opportunity Examples - Sculpture Trail (Man-made) 
Colourful and bold sculptures create 
impact, enhance the environment and 
can be fun
Surreal bench 
Abstract Seating 
Skolkova Park Page 20 
Changing long bench 
Natural Wood 
Playing with scale creating fun Melting structure 
Stone painted 
Marble Relaxing Pod 
Hanging lightweight seating 
Opportunity Examples - Seating 
Creating different types of environments 
and atmospheres through seating – 
fun, intriguing, visually exciting, 
unexpected, unusual.
Swings 
Interactive wall 
Skolkova Park Page 21 
Soft molds in the ground Large wooden playground 
Small playground 
Water features 
Climbing 
Figure/character playground 
Opportunity Examples - Playgrounds 
Playgrounds can add an important 
imaginative dimension to the space. They 
should fit well with their surroundings.
Tree top bridges 
Sculpture trail – traditional, 
Skolkova Park Page 22 
Simple wood trail Pond walkway 
Viewing platform 
Rope bridge 
Woodland trail 
Rope bridge 
Opportunity Examples - Pathways 
Exploring the park can become an 
adventure through different types of 
feature pathways which enhance the 
local topography.
Low maintenance stone work 
Cafe garden Children’s garden 
Skolkova Park Page 23 
Tree Tunnel Bridge Garden 
Open Beer garden 
Rockery / Wildlife garden 
Stone pound work 
Japanese Stone garden 
Opportunity Examples - Gardens 
Gardens can be manicured or low 
maintenance, architectural or natural, 
social places or quiet retreats.
Opportunity Examples - Lights/Projections 
Small lights wrapped around trees 
Magical effects 
Skolkova Park Page 24 
Colour projects 
Sculpture with glow lighting 
Lights on ground 
Lights on structures Trail lights 
Lighting and projections can create 
enhanced effects and a seasonal 
atmosphere.
Fretcut signage Woodcut signage 
Simple but effective 
Skolkova Park Page 25 
Natural rock 
Hedge signage 
Message on steps 
Simple flags can be used for direction 
Opportunity Examples - Signage (Natural) 
Using old wood to create sign 
Use of natural materials to create 
organic feel to signage that blends 
with surroundings.
Banner signage 
Large scale for impact 
Skolkova Park Page 26 
Signage can be used for interesting seating 
Nature info panel Information on the ground Impactful and playful 
Small info ground panel Large scale signage 
Signs that glow at night 
Simple yet effective 
Opportunity Examples - Signage 
Signage can create inspiration as well 
as communicate information.
Y`[e``ijhWjZ`wXhe[W 
-)1$.$*)½./-/ 4 
Xhe[hkbfYf[ijYf 
-)$ )/$/40$ '$) .
1 
ВИДЕНИЕ 
CITY BRAND / THE VISION 
BRAND VISION  STRATEGY 2 
Freedom within security 
A range of lifestyles + 
work options 
A vibrant community 
in a beautiful place 
A future proof development 
Long term appeal. 
A gateway to a better life 
Relevance + sustainability A FIRST CHOICE 
LOCATION  DESTINATION 
“THE FUTURE NOW” 
5 KEY DEVELOPMENT PRINCIPLES 
A UNIFIED VISION FOR ACTION 
THE VISION 
ЭЛЕМЕНТЫ 
OPTIMISE KEY ELEMENTS 
3 
CITY BRAND / ELEMENTS 
BRAND VISION  STRATEGY 4 
LOCATION 
20 minutes from central 
Moscow but a world away. 
ARCHITECTURE 
Fusion of contemporary, 
heritage  traditional values. 
Memorable skyline. 
LANDSCAPE 
Green, fresh, natural, diverse . 
Outstanding hard  soft 
landscaping. 
WATER 
Surrounded by water; 
the freshest part of the 
Moscow river. 
Water features: fountains, 
bridges, ice sculptures, 
skating. 
Changing character  
perspectives. 
Cool, fresh, calm, reflective, 
inspirational/dynamic, 
energetic, lively. 
PLANNING  
INFRASTRUCTURE 
Distinct districts. 
Individual character  appeal 
within an overall coherence. 
Experience of space and quality. 
ELEMENTS
ТЕМЫ, ОБРАЗЫ, СООБЩЕНИЯ 
9 
CITY BRAND / THEMES, IMAGERY, MESSAGING 
BRAND VISION  STRATEGY 10 
‘The future is bright’ 
Glow, beam, brightness, radiance, luminous, illumination, sunny, sunlit 
Natural light – day, sun, moon, stars 
Light creations – light sculptures, floor lighting 
Night lighting – street lamps, 
Interior lighting 
CITY OF LIGHT 
THEMES, IMAGERY, MESSAGING 
ТЕМЫ, ОБРАЗЫ, СООБЩЕНИЯ 
THEMES, IMAGERY, MESSAGING 
11 
CITY BRAND / THEMES, IMAGERY, MESSAGING 
BRAND VISION  STRATEGY 12 
'The way you want to live  work’ 
Variety, multiplicity, mix 
Different environments providing alternatives, selection, preferences 
Range of lifestyles and work options 
Balance between work and play 
DIVERSITY + 
CHOICE 
‘The best of both worlds’ 
Close to centre, yet a world away 
Accessible, convenient 
Urban vibrancy/rural retreat 
URBAN / RURAL 
DYNAMIC
ТЕМЫ, ОБРАЗЫ, СООБЩЕНИЯ 
THEMES, IMAGERY, MESSAGING 
13 
CITY BRAND / THEMES, IMAGERY, MESSAGING 
BRAND VISION  STRATEGY 14 
‘New generation experience’ 
‘A new way of life’ 
Responsible, nurture, long term view, preserve, protect and conserve 
Embracing latest sustainability and environmental values - 
maximising natural light, materials and green technology 
Environment, natural materials, greenery, water – 
Community 
Future Proofing 
‘A Sure Future’ SUSTAINABILITY 
‘An oasis of freedom’ 
‘In safe hands’ 
Safe, protected, watched over, cared for 
Comfort, confidence, calm, seclusion, Privacy assured, no worries/carefree 
Openness, freedom, liberty, unrestricted 
Oasis, haven 
Like minded community 
SECURITY 
ТЕМЫ, ОБРАЗЫ, СООБЩЕНИЯ 
DESCRIPTIVE THEMES, IMAGERY, SENTENCE MESSAGING 
FITS IN THIS SPACE 
15 
CITY BRAND / THEMES, IMAGERY, MESSAGING 
BRAND VISION  STRATEGY 16 
‘The future now’ 
‘Enter into a new world’ 
Realisation of the dream, 
Idyllic, ultimate, best 
Opportunity beckons 
DREAM 
GATEWAY 
‘A vibrant community’ 
Pulse, buzz 
Spirituality, shared beliefs and values 
Community hub/amenities, traditional core, central focus 
HEART

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The Art of Place Branding

  • 1. The Art of Place Branding Creating Places where people want to be - Achieving successful destination brands for living, work, rest & play November 2014
  • 2. The Art of Place Making - Creating Places Where People Want To Be Achieving successful destinations for living, work, rest and play. This presentation is intended for those interested in latest trends and for professionals facing the challenges in the effective branding, marketing and design of real estate. It focuses on residential placemaking, offices and workplaces, shopping and business centres. Following a brief comment about nation branding, I use London as an example of city branding. I then review the city’s historical context and give examples of latest residential developments in terms of their branding and marketing strategies. How different districts and neighbourhoods are engaging their residents and visitors are included. The challenges of changing consumer audience needs and aspirations, the internet empowered consumer and the implications of social media are discussed. Latest office, business centre and workplace design trends are reviewed. Recent Moscow case study examples are included - Oasis, Algorithm and Integral business centres, Group M workplace concepts together with an HSBC international initiative which aims at creating effectively branded environments to engage and motivate the users across their offices worldwide. Shopping centres, as destination brands, increasingly rely on social media as a key marketing strategy and must ensure they can deliver a wide range of visit experiences. Examples of social media are included. Latest UK and Moscow centres are shown to illustrate effective brand development, marketing and design. Oz, Kaleidoscope, Smolenskiy Passage, Festival and Riviera shopping centre concept examples demonstrate destination brand development approaches for new and existing centres. The final section will refer directly to the challenges in the Russian market in creating new residential communities. The majority of new housing developments seen around Moscow, for example, generally lack any attempt to achieve a successful place brand and a positive sense of identity. I provide some thoughts in the form of a checklist for developers and architects involved in the design and management of successful residential development. The spaces between buildings and their planning and design treatment are a critical component in creating places and spaces where people want to be. Extracts from work by SCG London on a concept for Meshcherskiy Park, Moscow, demonstrate how a unique sense of place can be achieved. The example of Rublevo-Arkhangelskoe, the development of a mini city near to Moscow for 40,000 residents shows some key principles in defining and creating an effectively differentiated place branding communications strategy and concept.
  • 3. Creating Places where people want to be Place Branding... nations...cities... Audiences London Real Estate Marketing Challenge Offices and Business Centres Shopping Centres Creating Communities
  • 5. .-.-đŤ'.Ť#Ť1#ĎĎĎ ĖŤ -3#1-3(.-+Ť2313#%(!Ť 1-(-%Ť Ť -Ť#2(%-Ť!.-24+3-!8 ĖŤ#Ť6.1*Ť(-Ť3'#Ť1#3(+ďŤǫ--!(+ďŤ Ť 1#+Ť#233#Ť-Ť!.1/.13#Ť2#!3.12 2 Ǚȩ -3#1-3(.-+ȩ2313#%(!ȩ 1-(-%ȩ and design consultancy Ǚȩ#ȩ6.1*ȩ(-ȩ3'#ȩ1#3(+ǒȩʰ--!(+ǒȩ real estate and corporate sectors M.Video Maintaining leading brand status Over the past 5 years, we have worked with M.video on many different aspects of their brand Projects include retail concept development and external and internal image/communications Detailed brand audit and research analysis Various strategic and creative projects with different departments, including senior management, marketing and HR Brand identity, sub branding, advertising, brand culture, marketing and communications. Comprehensive manual documenting defining the use and application of the brand across all key channels and relevant media.
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  • 7. .-.-đŤ'.Ť#Ť.1*Ť.1ĎĎĎŤ Example 1: The latin logotype in horizontal format reversed white-out of background colour Example 2: The latin logotype in horizontal format within the exclusion area (freespace) Yeni GLOBEX BANK logosu Eski GLOBEX BANK logosu
  • 8. What we do - Real estate 23/04/2008 19:10:24 49 Galactica Park_Brochure_April 2008.indd 49 23/04/2008 19:10:35
  • 9. Creating Places where people want to be Commercial success is based on achieving positive differentiation in a competitive market Branding is managing your image and reputation to create an added value perception to differentiate …. a place, venue, product, offer, service and people
  • 10. Place branding Creating Places Where People Want To Be: Nation...Region...City...District...Address...Centre...Workplace...Home
  • 11. Nation Branding Audience Challenge : Engaging diverse international and local audiences Commercial... political... social... stake holders... vested interests... individuals...
  • 12. City branding Competition for attention and preference in a globalised world Enhanced status - a destination - a place where people want to live, work and visit Challenge: Destination brand management Differentiation Coherence Clarity of image Meeting expectations of different target groups: international tourists, residents, and potential investors
  • 14. London... brand perceptions A megacity that defies simple definition ”When a man is tired of London, he is tired of life; for there is in London all that life can afford.” Samuel Johnson “There’s nowhere else like London. Nothing at all, anywhere.” Vivienne Westwood A worldwide hub - “the capital of capitals” “I’m leaving because the weather is too good. I hate London when it’s not raining.” Groucho Marx If you’re curious, London’s an amazing place. David Bailey London is a roost for every bird - a modern Babylon Benjamin Disraeli London has become the libel capital of the world. Richard Dawkins London is a fantastic creator of jobs. Boris Johnson London has the greatest serious music that you can hear any day of the week in the world David Attenborough
  • 15. London...Brand Icons Architecture A mix of globally recognised architectural landmarks Full of contrasts - old/modern, traditional/radical
  • 16. London...Brand Icons Human...Transport...Communication...Heritage A diverse, quirky mix Modern... innovative...reinvented...timeless... cliched...obselete...
  • 18. London...Brand Attributes History... geography. A sprawling cluster of joined up villages contributes to its unique diversity of character London in 1746
  • 19. London...Brand Attributes History... New zones - Places 1943 Social and Functional Analysis of London
  • 20. London...Brand Attributes Neighbourhoods? Many outer London boroughs are artificially branded neighbourhoods. They don’t pass the “I come from...” test - the sense of place
  • 21. London...Brand Attributes? The outskirts - names not places! Outer London Boroughs identity crisis? Rebranding/reinventing themselves in attempt to differentiate and create stronger sense of place
  • 22. London...Development The Mayor’s London Plan Regeneration Intensification Coordination
  • 23. Audiences ... Consumers... Citizens Changing needs and Aspirations
  • 24. The changing consumer Staying Relevant!
  • 25. Different customer generations... ...changing perceptions priorities
  • 26. ĖŤ Tech-savvy ĖŤ Grasp new concepts quickly ĖŤ Enjoy change ĖŤ Like personalisation customisation ĖŤ Seek stimulation, get bored easily ĖŤ Social, connected, consultative ĖŤ Caring, motivated by their mission ĖŤ Want to make the world a better place ĖŤ Major influence on baby boomers “By 2015 Millenials will be 75% of workforce and will influence 74% of buying decisions” - Deloitte Key InfluenceŤ#-#13(.-
  • 27.
  • 28. London Consumers...Citizens Population Drift and Diversity Diversity of incomes, lifestyles, culture, needs, aspirations Capital’s population is changing not only in its size but also in its composition, distribution and quality of life. Locations, concentrations and movement of different groups constantly evolving Upwardly mobile movement to suburbs: ethnic group movements to outer boroughs, suburbs and towns; young people moving into inner diverse areas... Poverty rates in outer london have risen, in inner London they have fallen
  • 29. London Real Estate Marketing Challenges Creating visions Projecting a lifestyle Selling a sense of place ….
  • 30. Real Estate Marketing - London Property Mania
  • 31. Property TV Shows “Media Property Porn”
  • 32. Real Estate Marketing - London Property Media
  • 33. Previous buildings Creating A Vision Replacing post-war buildings
  • 34. Selling Design... Lifestyle Architectural Branding Aligning architecture and brand together
  • 35. Place Branding - Creating a traditional sense of place. ”New heritage” Our intention is that the idea behind Royal Wharf is groundbreaking, rather than any particular building. While much development along the Thames has tended to be somewhat skin deep, our plans for Royal Wharf go much further: it’s not that a river runs through it, but a high street, and off the high street, side streets, with the occasional mews. If this sounds famil-iar, it’s because we’ve taken our inspiration from the way London developed historically, providing the growing population, especially families, with a rich mixture of buildings, with many different functions, but with an organic rather than a planned feel. Our ambition is that Royal Wharf will come to be seen as a model development for future urban regeneration.
  • 36. Place Branding - “More London” Creating a totally new sense of place
  • 37. Place Branding - “More London” Creating new city spaces
  • 38. Place Branding - Using location geography
  • 39. London’s highest residential apart-ments. Rising 500ft above a global financial district: a view that few will share and a heightened sense of being even less will experience. Look down on one of the world’s most power-ful business centres. Look across the whole of London. Look up to no one. Place Branding - Aspirational messages
  • 40. Place Branding - Art and Architecture The Greenwich Peninsular Marketing Hub Art Gallery Conceived as part of the on-going regeneration of Greenwich Peninsula, NOW Gallery will sit within the hub as a free, permanent public art space. Its exhibitions will show for three months each, featuring commissions from well-known and upcoming artists and designers.
  • 41. Community Branding - For “OWLS” Creating a sense of place and involvement A Housing Association that has become a £300 ORDINARY WORKING LONDONERS million housing company bringing together, with partners, a £1 billion regeneration project on an area of land the same size as the Olympic Site and almost opposite it. The HARCA are a registered social landlord owning and managing around 8490 homes in East London.
  • 42. Offices... Business Centres The changing workplace - new market dynamics - employer brand challenge
  • 43. Building Brands... Multi Level Public Porosity... Mixed Occupancy The Shard ‘Cheesegrater’ ‘Walkie talkie’ “Vertical City” “Sky Garden”
  • 44. Offices come in all shapes and sizes! - ‘Life is work, work is life’
  • 45. Offices #6Ť1-!'Ť.-!#/32 come in all shapes and sizes! - Work, rest, play lounges... hubs... mini branches... financial spas... cafes... chill out zones... community centres... play areas... supermodern... high fashion... retro... traditional... relaxing... stimulating... styled like shops... homes... conservatories... airports... nightclubs... libraries... boutiques...
  • 46. The Consumer Driven Office A new office consumer… TMT sector New occupiers… young millenials ‘Studios’ not offices Blurring of work and play work is life…life is work - Want funky locations…place that has buzz… squares, parks, restaurants, retail, hang-outs - Want authenticity…character…history - Want facilities…cycles and showers… - Want ‘value’ – flexible space, contract options, lower ‘different’ specifications
  • 47. The Consumer Driven Office - Tea Building London The New ‘A’ Class Images courtesy of Derwent London
  • 48. Business Centre Brands - Creating Tenant Communities Algorithm Business Centre Lorem ipsum dolor sit amet, consectetuer adipiscing elit. Aenean commodo ligula eget dolor. Aenean massa. Cum sociis natoque penatibus et magnis
  • 49. Business Centre Brands - Creating Tenant Communities Oasis Business Centre Lorem ipsum dolor sit amet, consectetuer adipiscing elit. Aenean commodo ligula eget dolor. Aenean massa. Cum sociis natoque penatibus et magnis
  • 50. Business Centre Brands - Creating Tenant Communities Integral, Moscow Integral Office workplace Lorem ipsum dolor sit amet, consectetuer adipiscing elit. Aenean commodo ligula eget dolor. Aenean massa. Cum sociis natoque penatibus et magnis
  • 51. Group M - Differentiated Worlds Group M - Differentiated “Worlds” • Group M • MEC • Maxus • Mindshare • Mediacom 5 levels... 9,500 sq metres “Legenda Tsvetnogo” Business Centre, Moscow
  • 52. GGrroouupp MM - -D iffKHeHGreTGnPtiVaKCtVeGdF M/oQsUcEoQwY ACgIeGnPcEy[ WYQorTMkRpNlCaEcGeUs
  • 53. GBBreeoffuooprr eMe a - n A Bdfe tafeofrrtee arn..d. aBftrear.n..d engagement
  • 54.
  • 55. 15 2800 15 2800 4.1G 4.2G 4.3G 4.4G 4.45G 4.45G 4.3G 4.5G 4.6G 4.8G 4.7G 4.9G 4.10G 4.1G 4.1G 4.11G 4.12G 4.13G 4.15G 4.21G 4.27G 4.27G 4.33G 4.34G 4.20G 4.25G 4.24G 4.26G 4.26G 4.29G 4.30G 4.39G 4.41G 4.32G 4.31G 4.37G 4.35G 4.38G 4.42G 4.43G 4.44G 4.40G 4.36G 4.28G 4.21G 4.21G 4.22G 4.23G 4.16G 4.17G 4.16G 4.19G 4.19G 4.18G 4.14G
  • 56. New Values... New Environments HSBC
  • 57. HSBC Ť - New values - new environment · Branded oce workplaces · To engage... to motivate... · 750 oces in 87 countries · Strategic global graphics concept to reflect values and attributes: open, dependable, connected · A unified look and feel adapted to suit market and cultural mindsets · For head and general oces, data centres, call centres New values – new environment
  • 58. HSBCŤ - New values - new environment
  • 59. Shopping Centres Where people want to be... again and again
  • 60. Shopping centres are destination brands Shopping centres are destination brands Brand Equity = Image and Reputation = Capital Value Your brand is an asset... that needs to nurtured and managed The Challenge: To achieve a synergy of branding,marketing and visitor experience Positive Differentation... Delivering the Promise... Optimising Resources
  • 61. Social Media Challenge “A brand is the sum of all conversations happening around the brand”
  • 62. ‘Traditional’ media - ‘push’ marketing TV, radio, billboard, newspaper and magazine advertising, direct mail, brochures and leaflets Problems: Expensive High external costs - ad creation, media buying, printing etc One way process - passive consumers Outward bound only Difficult to track results
  • 63. ‘Talking at’ consumers, not interactive “Half the money I spend on advertising is wasted; the trouble is I don’t know which half.” John Wanamaker (1838 - 1922) US Departments Stores owner ‘Father of Advertising’ ‘Traditional’ marketing MESSAGES AWARENESS INTEREST DESIRE ACTION
  • 64. ‘New’ media - interactive marketing Traditional channels are no longer the primary marketing media They often act as an awareness enhancement tool for online marketing Traditional Media Online Media Focused Messages Centre Brand Blogging Social bookmarks Photosharing Forums Social networking Video campaigns Push Pull
  • 65. #WINTERWONDERFUL Turning Followers, L ikers and Instagrammers into shoppers
  • 66. OUR POSTS THESE ARE S OME OF OUR MO ST POPUL AR POSTS, WITH THE RESUL TS SHOWN BELOW Metquarter Liverpool shared a link. 10 December 2013 Win £300 to spend at HUGO BOSS with today’s WinterWonderful. Simply like Metquarter Liverpool and share for your chance to win! Metquarter Liverpool shared a link. 18 December 2013 Every girl deserves a bit of sparkle in their lives and this Links of London stardust bracelet will give you exactly that! Like Metquarter Liverpool and share this pic for your chance to win today’s glittering #WinterWonderful prize! The question for the winner is, will you keep it for yourself or give the most beautiful gift to your loved one? Decisions decisions! Metquarter Liverpool shared a link. 19 December 2013 Your make up bags are filled with your favourite make up products, but do you have the right tools of the trade? Win a 9 piece MAC make up brush set and handy pouch worth over £200 courtesy of today’s #WinterWonderful! You know the drill by now…like Metquarter Liverpool share this pic for your chance to win! 1,128 321 2,218 900 443 1,409 652 108,224 61,396 112,384 1456 2,642 Likes Comments Shares Facebook Reach
  • 67. FACEBOOK AD – P ROMOTING THE COMPETITION WE CREATED A FACEBOOK ADVERT THAT WOULD APPEAR I N P EOPLE’S N EWS FEEDS THROUGHOUT THE DURATION OF TH E CAMPAIGN. THIS WAS TARGETED TO MALES AND F EMALES LIVING WITHIN 50KM OF LIVERPOOL AGED 1 8 AND ABOVE.
  • 68. RESULTS +96% 857,988 22,693 +121% +23% +94% LIKES INCREASED TOTAL REACH TOTAL SHARES FOLLOWERS INCREASED FOLLOWERS INCREASED INCREASE IN TOTAL SOCIAL M EDIA FOLLOWERS =
  • 69. INCREASE IN YEAR-ON-YEAR D ECEMBER SALES +35% +4% +94% +2% +10% MQ FLOWERS +9% +4% +9% +29%
  • 70. Strategic marketing • ‘Pulse’ with original content promoting tenant Westfield, London Building Authority Recently launched: • Downloadable recipe book • Fashion blog brands + links to related social media
  • 71. Strategic brand positioning Esentai Mall, Almaty, Kazakhstan Keeping the brand fresh Website plays key role in ongoing promotion of image, information, tenant brands, events etc
  • 72. Delivering the promise OZ - ‘Name power’ Kaleidoscope - ‘Local hub’ Smolenskiy Passage - ‘Reconception’ Festival - ‘Update’ Riviera - ‘Recycling’
  • 73. Creating places where people want to be... OZ - ‘Name Power’
  • 74. OZ - ‘Name power’
  • 75. July 2006 © SCG LONDON “The brand that makes people smile”
  • 76. OZ - ‘Name power’
  • 77. OZ - ‘Name power’
  • 78. OZ - ‘Name power’ - Unique, adaptable, memorable MEET SANTA at OZ MEET SANTA at OZ EASTER at OZ www.oz-centre.ru 14
  • 79.  MEET SANTA at OZ MEET SANTA at OZ www.oz-centre.ru .
  • 80. OZ. CHILDRENS EVENT www.oz-centre.ru MEET SANTA at OZ EASTER at OZ www.oz-centre.ru EASTER at OZ www.oz-centre.ru www.oz-centre.ru www.oz-centre.ru www.oz-centre.ru www.oz-centre.ru www.oz-centre.ru www.oz-centre.ru FASHION • CINEMAS • RESTUARANTS • LIVE ENTERTAINMENT www.oz-centre.ru
  • 81. AIM PD !#$% '()*+,)) - )(-*).)/!)0 B !#, $% %' ($#)* +,- .,'/0 +,- 64(7 +,- 3#%345! +,- +#%#1 +,- 2+' +,- .,'/0 +,- 2+' +,- 3#%345! +,- +#%#1 +,- 64(7 +,- .,'/0 +,- 64(7 +,- 3#%345! +,- +#%#1 +,- 2+' AIM PD : 572 : 3.0.1 : CUSTOMER MINDSETS - IDENTITY B AUGUST 2006 © SCG LONDON
  • 82. Creating places where people want to be... Kaleidoscope - ‘Local Hub’
  • 83. Delivering the promise - The Kaleidoscope Experience
  • 84. “Exceptional place brand experience”
  • 85. A vision to turn a sterile site into a first choice place to be... Before we started...
  • 87. The final logo and message “Always Different, Always Yours”
  • 88. Creating a community destination hub Обзор местности Site Overview Kaleidoscope, December 2008 5 Центральный тотем Вход в метро Рекламный тотем Пространство для проведения мероприятий
  • 89. bus stops stage seating raised viewing levels tenant totem 01 tenant totem retail units metro SCG LONDON 8 Plato Place 72-74 St Dionis Road London SW6 4TU t +44 (0) 20 7371 7522 www.scglondon.com NOTE: DRAWING PROVIDED FOR INFORMATION ONLY Client: Status: INFORMATION AND KALEIDESCOPE SITE LAYOUT PLAN Contract: Drawing: Drawn by: Authorised by: Project No: 01 01 For information only Dimensions to be verified on site All measurements are in millimeters Notes:- 01 This drawing is the copyright of SCG London. Specification:- Figured dimensions to be taken in preference to those scaled. All dimensions to be checked on site before any work proceeds. The contractor is to provide full size setting out drawings based on the information contained in this drawing for the designers approval prior to commencing manufacture. The drawing is issued on the condition that it is not reproduced, retained or disclosed to any unauthourised person either wholly or in part without the consent in writing of A3=1:500 RRH RRH Date: Drawing No: Scale: Print size: A3 Issue: Revision Comment Date Auth. Revision Comment Date Auth. 17-02-09 548 A0-01 548 A5-03 A5-05 A5-02 01 A5-02 A5-01 INFO A EntranceTo the shops Creating effective zoning Pay StaEtnitorannce Please Pay Here. Car Park Tarif: upto 2 hours Free.- 2-3 hours 75.- 3-4 hours 150.- 4-6 hours 500.- 6+ hours 750.- Please pay for parking at Pay Stations before exiting the Centre ELEVATED SECTION A-A A Plan Legend - Car Park Level 2 A B B Thank You. Principles ZONE M ZONE M ZONE M ZONE M ZONE M ZONE M ZONE M ZONE C ZONE C ZONE C - - Длинная Секция Long Section ELEVATED SECTION A-A Plan Legend - Car Park Level 1 A B B A Plan Legend - Car Park Level 2 A B B Парковка Car Park Section, Plan and Entrance Principles Kaleidoscope, December 2008 12
  • 90. Distinctive architecture - local landmark
  • 92. Website Homepage Website Content pages Kaleidoscope project overview Kaleidoscope project overview 42 Newsletter Sign Up Search GO Catwalk Show Catch up on our exclusive winter catwalk show and behind the scenes action from Karen Millen. What’s on Coming Soon Tower Heist At vero eos et accusamus et iusto odio dignissimos ducimus qui blanditiis praesentium volupta-tum occaecati cupiditate provident.Similique sunt in culpa qui. READ MORE Company Information | Terms and Conditions | Privacy Policy | Site Map | Customer Enquiry | Disclaimer © 2009 Kaleidoscope All Rights Reserved. Opening Times Monday 9.30am – 8.00pm Tuesday 9.30am – 8.00pm Wednesday 9.30am – 8.00pm Thursday 9.30am – 8.00pm Friday 9.30am – 8.00pm Saturday 9.00am – 8.00pm Sunday 11.00am – 5.00pm Bank Holidays 10.00am – 6.00pm Find out more here Three Musketeers Rated: 12A Release Date: 12/10/11 View Trailer The Lion King 3D Rated: U Release Date: 07/10/11 View Trailer Book Now Book Now Anonymous Rated: 12A Release Date: 28/10/11 View Trailer Rated: TBC Release Date: 04/11/11 View Trailer Book Now Book Now At vero eos et accusamus et iusto odio dignissimos ducimus qui blanditiis praesentium volupta-tum occaecati cupiditate provident.Similique sunt in culpa qui. READ MORE At vero eos et accusamus et iusto odio dignissimos ducimus qui blanditiis praesentium volupta-tum occaecati cupiditate provident.Similique sunt in culpa qui. READ MORE Menu Events Cinema Kaleidoscope Mall Tenants Gallery Brands Services Leisure and Entertainment Photo Gallery Videos Write a letter Getting Here Contact Leisure Ice Skating Bowling Kids Club Marketing channels synergy
  • 93. Distinctive advertising image Environmental promotion Advertising kiosk Kaleidoscope project overview 56 Kaleidoscope project overview 36 Promotional - seasonal campaigns Autumn осенние открытия в Калейдоскопе Promotional - seasonal campaigns Winter Kaleidoscope project overview 53
  • 94. € ‚ : The family S Bowling club   ­ Kaleidoscope project overview 69   Bowling club   ­ !
  • 95. ? « ». Memorable characters
  • 99. Creating places where people want to be... Smolenskiy Passage - ‘Reconception’
  • 100. Reconceiving a centre - making it relevant Image and profile - marketing events and activities Venue environment - Step by step phased investment - Communication, signage, graphics - Decor upgrades - lighting, materials, finishes - Remodelling, extensions Tenants and facilities mix - appropriate brand profiles, zoning and adjacencies Management culture - the best people and services
  • 101. Smolenskiy Passage Reconception 2009 2009 Challenge - Phased upgrading of a known city centre venue. Re-planning Challenge - Phased upgrading of a well known city centre venue. Replanning tenant space to ‘open up’ complex vertical mall tenant space to ‘open up’ complex vertical mall Strategy - Creating a premium destination for a two stage development programme - phased Strategy - Creating a premium destination for a two stage development programme - phased identity, communications, environments. identity, communications, environments
  • 102. Smolenskiy Passage - Dull, Cluttered and Confused The ‘Before’ June 2009
  • 103. Smolenskiy Passage - Build on the name Smolenskiy Passage reflects and communicates the special history and traditions represented in the name.
  • 104. Smolenskiy Passage - Brand Message
  • 105. Smolenskiy Passage - Media touchpoints
  • 106. Smolenskiy Passage - First Impressions
  • 107. Smolenskiy Passage - Entrance Piazza ПИАЦЦА ‘A vibrant city space – always something happening’
  • 108. Smolenskiy Passage - New Planning First floor plan option A not to scale Key 1 SCP banquette seating 2 Champagne bar with moveable screen 3 Champagne bar table seating with moveable screen 4 Info reception 5 Advertising 6 Graphic wall treatment 7 ATM 8 Parking ticket machine 9 10 Secondary promotion 11 Segis bench 12 Toilet wall graphic 13 Floor standing lamp 14 Big event / exhibition SPW - 5001 Main totem directory SPW - 5002 Freestanding - floor directory SPW - 5003 Wall mounted - floor directory SPW - 5004 Ceiling sign 1500x300 - directional SPW - 5005 Wall/column 400x300 sign - directional SPW - 5006 Wall / column 200x200 sign - directional SPW - 5010 Info lectern SPW - 5011 Business directory Note All furniture elements (including champagne bar) to be moveable to allow for special events, i.e. fashion show WC cube Info lectern SPW - 5010 SPW - 5004 8 SPW - 5004 SPW - 5004 SPW - 5011 SPW - 5001 SPW - 5001 13 SPW - 5005 door info stickers to toilet doors SPW - 5006 1 1 5 2 14 3 7 4 11 12 6 1 5 5 5 10 10 10 10 10 10
  • 109. Smolenskiy Passage - Activity Zones 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 +16.800 +16.800 +12.600 +8.400 +16.950 +15.700 +12.600 +21.450 3 4 0.000 0.000 0.000 0.000 +2.100 +17.300 +14.200 +8.000 +4.900 +1.800 -2.100 -2.750 +11.100 +4.200 +6.300 +8.400 +10.500 +12.600 +4.200 +4.200 +4.200 +20.400 +12.600 +8.400 +8.400 -4.950 +21.150 1600 +4.200 Piazza ‘a vibrant city space – always something happening’ Mezzanine ‘fashionable place to take a break’ Terrace ‘a special place to eat, drink and socialise’ Fashion Studio ‘Moscow’s premier designer collection’ 1 2 3 4 2 1 4 3
  • 110. Smolenskiy Passage - Brand Touchpoints .
  • 111. , 10 , . (). 15 3 21 14-13
  • 112. 404 EC 402 EC Pantone CMYK 476 EC C 30 M 72 Y 74 K 84 C 20 M 25 Y 29 K 61 C 13 M 17 Y 20 K 36 397 EC C 14 M 2 Y 100 K 16 1100mm 30 720mm 700mm 1200mm 15 3 Basement Level 1 Level 2 Level 3 Level 4 1 2 4 3 5 6 7 14 1 2 4 5 7 11 10 9 8 12 13 16 17 18 19 20 21 22 23 25 24 6 26 27 14 1 2 4 5 7 11 10 9 8 12 13 16 17 18 19 20 21 22 23 25 24 6 26 27 1 2 - 4 5 6 7 8 9 15 16 - 18 19 20 22 11 10 12 23 24 25 26 -28 29 1 2 3 4 5 6 7 8 Info lectern directories Note : All dimensions and details should be crossed referenced and checked with technical drawings supplied to contractors. All details should be confirmed with the client prior to installation.. Info Lectern SPW - 5010
  • 113. Creating places where people want to be... Festival - ‘Update’
  • 114. Festival - Concept Reconception 2005 - Challenge Creating a mass market city center ‘for the family’. - differentiating from 70 other centres in Moscow. Transforming a mediocre building development in progress to an international standart retail venue. SCG London Page 37 2012 2011-2012 Refreshing existing brand concept up-to-date. 2005 - Challenge Creating a mass market city center ‘for the family’. - differentiating from 70 other centres in Moscow. Transforming a mediocre building development in progress to an international standard retail venue. 2011-2012 Refreshing existing brand concept up-to-date. Festival - Concept Reconception
  • 115. Festival, Moscow Festival - Inspiring Name The Identity SCG London Page 38 - Inspiring Name
  • 116. Festival - Day ADnda Nyi gahnt Idm pnaicgt ht impact SCG London Page 39 - Day and Night Impact
  • 117. Festival Refreshment 2012 Seasonal Freshness SCG London Page 40 ‘Update’ Refreshment 2012 Seasonal Freshness
  • 118. Festival Real Estate: Festival: Shopping centre Real Estate – Festival About SCG London | Retail | Financial Services | Real Estate | Corporate and Employer Branding SCG London Page 42 ģŐŀŔňŗŅőŊňʼnŏŀŊŅŒ ĭŀłňŃŀŖňş ØÈ̲ûò ÿòûØвïùÓ¹ØïÐ#ûÈØÓ ØئùØÿïû Festival, Moscow 2005 ØÈ̲ûò Marketing ØÈ̲ûò ÿòûØвïùÓ¹ØïÐ#ûÈØÓ ØئùØÿïû FESTIVAL BRAND REFRESHMENT 2010 ØÈ̲ûò ÿòûØвïùÓ¹ØïÐ#ûÈØÓ ØئùØÿïû ÿòûØвïùÓ¹ØïÐ#ûÈØÓ
  • 119. Festival Festival, Moscow 2005 Marketing Festival, Moscow 2005 Marketing Festival, Moscow 2005 Marketing Festival, Moscow 2005 Festival, Moscow 2005 Marketing Festival, Moscow 2005 Marketing Marketing
  • 120. Festival - Graphic Impact Stores Products Seasonal theme Spring at festival Home Offers News Tickets Games Contact SCG London Page 41 Spring +read more Store Search Home Offers News Tickets Contact - Graphic Impact
  • 121. Festival - Service Impact / Stylish Comfort SCG London Page 42
  • 122. Festival - New Food Experiences SCG London Page 43
  • 123. Creating places where people want to be... Riviera - ‘Recycling’
  • 124. Riviera New Moscow destination 1 -
  • 125. : VI 2015 Shopping Entertainment Center Opening: Q4 2015 Centre Карта метро Underground map «Ривер Молл» имеет и транспортную доступность расположение сделает шоппинга и проведения многих других транспортных как: улица Велозаводская, Варшавское шоссе и прочие. ТРЦ «Ривер Молл» находится станциями метро: Автозаводская совместный дневной поток более 130 тыс. человек. будут курсировать автобусы Непосредственно перед размещаются две остановки транспорта, где останавливаются автобусов и 4 маршрута Параллельно с реконструкцией территории ЗИЛа намечен станции метро Технопарк а также планируется строительство пересадочного узла Московской железной дороги. Оба пешеходной доступности Выгодное ТРЦ - 6 месторасположение и отличная транспортная доступность Beneficial location and excellent transport accessibility
  • 126. Riviera Transformation challenge Concrete fortress... Regeneration catalyst
  • 127. Riviera Creating a special sense of place Optimising the unique river front
  • 129. Brand Guidelines Riviera - Brand guidelines 1
  • 130. 1. The brand A unique venue Riviera is special. There’s nowhere else like it in Moscow. Riviera is for... shopping, fashion, food, ideas, experiences, leisure, events, entertainment, culture, socialising… A unique venue… for everyone and for all occasions Riviera - Brand guidelines 5
  • 131. 1. The brand is... A unique venue A place for everday shopping Riviera - Brand guidelines 6
  • 132. 1. The brand is... A unique venue A premier fashion destination Riviera - Brand guidelines 7
  • 133. 1. The brand is... A unique venue An inspiring place to be Riviera - Brand guidelines 8
  • 134. is... A bustling destination 1. The brand A unique venue Riviera - Brand guidelines 9
  • 135. A sense of freedom 1. The brand is... A unique venue Riviera - Brand guidelines 10
  • 136. 1. The brand is... A unique venue A place for friends and family Riviera - Brand guidelines 11
  • 137. 1. The brand is... A unique venue A place for celebration Riviera - Brand guidelines 12
  • 138. Our values We create Looking at things differently; imagining ideas and possibilities We achieve Aiming high; planning for success We engage Opening up opportunities; building loyalty; working collaboratively We stimulate Exceeding expectations; creating surprise, delight and interaction We deliver Acting with integrity, reliability and accountability 1. The brand Vision values Riviera - Brand guidelines 14
  • 139. Creating communities Russian market challenge Meshcherskiy Park ‘Creating spaces as places’ Rublevo - Arkhangelskoe Putting on the map Creating a sense of place and community
  • 140. Russian market challenge Creating communities not “housing”
  • 141. Russian market challenge Economic climate
  • 142. Russian market challenge Creating Communities not ‘ Housing ‘ Successful Placemaking is all about People... the Consumers! Challenge : Creating a sense of place where people feel they belong … where they want to stay … a community they want to engage with Developers need to create the ‘ hardware ‘ - the physical design and attributes of the location, architecture, spaces, infrastructure and facilities that will be a catalyst for activating the ‘ software ‘ - the people, experiences and activities that will define and create an exceptional local culture and sense of identity
  • 143. Russian market challenge Creating a Sustainable Community ….. A Successful Place Brand Checklist Criteria Local Identity …. Creating a sense of place … narrative …naming / icons - district, streets, buildings ..…signage …. communications... Distinctive Character ….Sense of uniqueness…design personality - architecture, site, landscape and feature treatments Adaptable Public Spaces …Multi functional … accessible … focal points… human scale …. People Friendly Circulation …Priorities for pedestrians… cyclists… walkable …safe… ‘ streets ‘ not roads…footpaths…
  • 144. Russian market challenge Creating a Sustainable Community ….. A Successful Place Brand Checklist Criteria Cont... Safety and Security …Natural surveillance …interesting populated spaces …. Local Facilities …. For all ages and interests …. social life ….health….education… Resident Integration ….Mix of social groups … activities …sports …shopping … clubs… Proactive Local Management …Community residents and business involved and engaged … Wellbeing and Happiness … Neighbour interaction …social events…activities … day to day contacts...
  • 145. Russian market challenge Creating a Sustainable Community ….. A Successful Place Creating Spaces as ‘ Places’ Optimising the spaces between buildings to … • enhance the visitor … resident experience • encourage positiive interaction of people … activities …nature … landscape … facilities…. features • to give pleasure … recreation … a sense of well being
  • 146. Meshcherskiy Park - Creating a sense of place Odinzovo, Russia 1235 C Orange POND AREA CYCLING TRAIL PLAYGROUND BALL GAMES 021 C 485 C Home The Park Sport Nature Contact Search Summer Starts Here... RAL 1003 RAL 2008 RAL 3020 POND AREA CYCLING TRAIL PLAYGROUND BALL GAMES Lorem NATURE TRAIL POND AREA CYCLING TRAIL PLAYGROUND BALL GAMES NATURE TRAIL NATURE TRAIL POND AREA CYCLING TRAIL PLAYGROUND BALL GAMES POND AREA CYCLING TRAIL PLAYGROUND BALL GAMES FOREST AREA TOILETS SKIING PICNIC AREA HORSE RIDING FOREST AREA TOILETS SKIING PICNIC AREA HORSE RIDING POND AREA CYCLING TRAIL PLAYGROUND BALL GAMES NATURE TRAIL NATURE TRAIL POND AREA CYCLING TRAIL PLAYGROUND BALL GAMES POND AREA CYCLING TRAIL PLAYGROUND BALL GAMES summeta et iusto Программы целевого кредитования Москоммерцбанка – удобный и доступный способ придать новый импульс развитию вашего бизнеса. Целевое кредитование может быть предоставлено в виде займа или в форме лизингового финансирования. FOREST AREA TOILETS SKIING Lorem summeta et iusto PICNIC AREA HORSE RIDING FOREST AREA TOILETS SKIING PICNIC AREA HORSE RIDING NATURE TRAIL FOREST AREA TOILETS SKIING PICNIC AREA HORSE RIDING NATURE TRAIL FOREST AREA TOILETS SKIING PICNIC AREA HORSE RIDING NATURE TRAIL FOREST AREA TOILETS SKIING PICNIC AREA HORSE RIDING FOREST AREA TOILETS SKIING PICNIC AREA HORSE RIDING Lorem summeta et iusto Программы целевого кредитования Москоммерцбанка – удобный и доступный способ придать новый импульс развитию вашего бизнеса. Целевое кредитование может быть предоставлено в виде займа или в форме лизингового финансирования. Lorem summeta et iusto Программы целевого кредитования Москоммерцбанка – удобный и доступный 485 C Orange 1235 C 021 C 1800MM 1700MM 1600MM 1400MM 1200MM 1000MM 750MM 500MM 1800MM 1700MM 1600MM 1400MM 1200MM 1000MM 750MM 500MM ЧАСЫ РАБОТЫ Monday 9.30am – 8.00pm Tuesday 9.30am – 8.00pm Wednesday 9.30am – 8.00pm Thursday 9.30am – 8.00pm Friday 9.30am – 8.00pm Saturday 9.00am – 8.00pm Sunday 11.00am – 5.00pm Good Friday 10.00am – 6.00pm Easter Sunday CLOSED Bank Holidays 10.00am – 6.00pm Disclaimer Park Regulations Wbsite Policy Home Whats on Tourists Press Business About Us Details Home Branding
  • 147. Strategic Development Skolkova Park Page 6 Brand Messages Life’s simple pleasures Our natural heritage Nature for everyone Enjoyment for all Brand Personality Brand Positioning Statement: Brand Attributes A very special place Brand Promise The essence of the brand and the benefits pledged to the visitor The countryside on your doorstep Tangible features that visitors experience. How the brand promise is delivered. Natural woodland Enhanced landscapes Open air recreation Sports and leisure activities Entertainment and relaxation The human characteristics that the brand expresses. The emotional connection between the visitor the brand. Accessible, open, welcoming Friendly, sociable Responsive to different moods Diverse, interesting, exciting Brand Platform
  • 148. Opportunity Examples - Architecture Wooden structure blends in environment Wood structure viewing platform Skolkova Park Page 17 Unintrusive covering Observation structures/shelters Observation structures/shelters Large scale structures for cafes Modern Viewing tower Pods Small huts or tree houses Modern Cafe Imaginative architectural structures can enhance the environment and make the park a distinctive, memorable place.
  • 149. Using twigs from the woodland Winter ice sculpture Skolkova Park Page 18 Wooden tree sculptures Using branches Winter ice sculpture Character painted logs Rock Sculptures create impact Colour painted logs Large interactive sculpture Hedge figures Opportunity Examples - Sculpture Trail (Natural) Creating inspiring and organic sculptural features out of the natural elements within the park - wood, snow, ice, stone.
  • 150. Colourful wind turbines (+sustainable energy source) Interactive for kids With nature Skolkova Park Page 19 Play sculptures Interactive/playful Small but fun Intriguing trail Scattered and random Large Scale impact Opportunity Examples - Sculpture Trail (Man-made) Colourful and bold sculptures create impact, enhance the environment and can be fun
  • 151. Surreal bench Abstract Seating Skolkova Park Page 20 Changing long bench Natural Wood Playing with scale creating fun Melting structure Stone painted Marble Relaxing Pod Hanging lightweight seating Opportunity Examples - Seating Creating different types of environments and atmospheres through seating – fun, intriguing, visually exciting, unexpected, unusual.
  • 152. Swings Interactive wall Skolkova Park Page 21 Soft molds in the ground Large wooden playground Small playground Water features Climbing Figure/character playground Opportunity Examples - Playgrounds Playgrounds can add an important imaginative dimension to the space. They should fit well with their surroundings.
  • 153. Tree top bridges Sculpture trail – traditional, Skolkova Park Page 22 Simple wood trail Pond walkway Viewing platform Rope bridge Woodland trail Rope bridge Opportunity Examples - Pathways Exploring the park can become an adventure through different types of feature pathways which enhance the local topography.
  • 154. Low maintenance stone work Cafe garden Children’s garden Skolkova Park Page 23 Tree Tunnel Bridge Garden Open Beer garden Rockery / Wildlife garden Stone pound work Japanese Stone garden Opportunity Examples - Gardens Gardens can be manicured or low maintenance, architectural or natural, social places or quiet retreats.
  • 155. Opportunity Examples - Lights/Projections Small lights wrapped around trees Magical effects Skolkova Park Page 24 Colour projects Sculpture with glow lighting Lights on ground Lights on structures Trail lights Lighting and projections can create enhanced effects and a seasonal atmosphere.
  • 156. Fretcut signage Woodcut signage Simple but effective Skolkova Park Page 25 Natural rock Hedge signage Message on steps Simple flags can be used for direction Opportunity Examples - Signage (Natural) Using old wood to create sign Use of natural materials to create organic feel to signage that blends with surroundings.
  • 157. Banner signage Large scale for impact Skolkova Park Page 26 Signage can be used for interesting seating Nature info panel Information on the ground Impactful and playful Small info ground panel Large scale signage Signs that glow at night Simple yet effective Opportunity Examples - Signage Signage can create inspiration as well as communicate information.
  • 158. Y`[e``ijhWjZ`wXhe[W -)1$.$*)½./-/ 4 Xhe[hkbfYf[ijYf -)$ )/$/40$ '$) .
  • 159. 1 ВИДЕНИЕ CITY BRAND / THE VISION BRAND VISION STRATEGY 2 Freedom within security A range of lifestyles + work options A vibrant community in a beautiful place A future proof development Long term appeal. A gateway to a better life Relevance + sustainability A FIRST CHOICE LOCATION DESTINATION “THE FUTURE NOW” 5 KEY DEVELOPMENT PRINCIPLES A UNIFIED VISION FOR ACTION THE VISION ЭЛЕМЕНТЫ OPTIMISE KEY ELEMENTS 3 CITY BRAND / ELEMENTS BRAND VISION STRATEGY 4 LOCATION 20 minutes from central Moscow but a world away. ARCHITECTURE Fusion of contemporary, heritage traditional values. Memorable skyline. LANDSCAPE Green, fresh, natural, diverse . Outstanding hard soft landscaping. WATER Surrounded by water; the freshest part of the Moscow river. Water features: fountains, bridges, ice sculptures, skating. Changing character perspectives. Cool, fresh, calm, reflective, inspirational/dynamic, energetic, lively. PLANNING INFRASTRUCTURE Distinct districts. Individual character appeal within an overall coherence. Experience of space and quality. ELEMENTS
  • 160. ТЕМЫ, ОБРАЗЫ, СООБЩЕНИЯ 9 CITY BRAND / THEMES, IMAGERY, MESSAGING BRAND VISION STRATEGY 10 ‘The future is bright’ Glow, beam, brightness, radiance, luminous, illumination, sunny, sunlit Natural light – day, sun, moon, stars Light creations – light sculptures, floor lighting Night lighting – street lamps, Interior lighting CITY OF LIGHT THEMES, IMAGERY, MESSAGING ТЕМЫ, ОБРАЗЫ, СООБЩЕНИЯ THEMES, IMAGERY, MESSAGING 11 CITY BRAND / THEMES, IMAGERY, MESSAGING BRAND VISION STRATEGY 12 'The way you want to live work’ Variety, multiplicity, mix Different environments providing alternatives, selection, preferences Range of lifestyles and work options Balance between work and play DIVERSITY + CHOICE ‘The best of both worlds’ Close to centre, yet a world away Accessible, convenient Urban vibrancy/rural retreat URBAN / RURAL DYNAMIC
  • 161. ТЕМЫ, ОБРАЗЫ, СООБЩЕНИЯ THEMES, IMAGERY, MESSAGING 13 CITY BRAND / THEMES, IMAGERY, MESSAGING BRAND VISION STRATEGY 14 ‘New generation experience’ ‘A new way of life’ Responsible, nurture, long term view, preserve, protect and conserve Embracing latest sustainability and environmental values - maximising natural light, materials and green technology Environment, natural materials, greenery, water – Community Future Proofing ‘A Sure Future’ SUSTAINABILITY ‘An oasis of freedom’ ‘In safe hands’ Safe, protected, watched over, cared for Comfort, confidence, calm, seclusion, Privacy assured, no worries/carefree Openness, freedom, liberty, unrestricted Oasis, haven Like minded community SECURITY ТЕМЫ, ОБРАЗЫ, СООБЩЕНИЯ DESCRIPTIVE THEMES, IMAGERY, SENTENCE MESSAGING FITS IN THIS SPACE 15 CITY BRAND / THEMES, IMAGERY, MESSAGING BRAND VISION STRATEGY 16 ‘The future now’ ‘Enter into a new world’ Realisation of the dream, Idyllic, ultimate, best Opportunity beckons DREAM GATEWAY ‘A vibrant community’ Pulse, buzz Spirituality, shared beliefs and values Community hub/amenities, traditional core, central focus HEART
  • 162. СТРАТЕГИЯ БРЕНДА 17 CITY BRAND The brand concept for the original scheme was based on the bird of paradise, drawing on the bird’s mythical status as divine, never needing to land and coming from a terrestrial paradise – heaven on earth. The bird of paradise image was accompanied by the name Рублево-Архангельское signifying the location. This single image identity was however limited in scope, application and appeal. There was a need therefore to develop the identity to create a new concept to meet new challenges and criteria. The new identity brings together the key elements which make this a vibrant and exceptional development. It reflects the scale and diversity of the project, signals a new management approach and communicates a modern ethos, appealing to a range of different audiences. The distinctive use of imagery within the name initials achieves a strongly differentiated approach that reflects the variety and complexity of the city concept. It is a unique, memorable and contemporary mark that creates a multi-layered approach, allowing positive flexibility of application and usage in keeping with the diversity of communication requirements. DEVELOPER BRAND The Developer Brand takes the unifying and dynamic graphic symbol at the heart of the City Brand as a single branding device. A clear synergy and relationship is therefore established between the two. The Developer Brand has strength, integrity and authority. It acts as an endorsement to the City Brand and as a corporate brand in its own right aimed at relevant business audiences and stakeholders. CITY DEVELOPER BRANDS / STRATEGY CITY BRAND BRAND VISION STRATEGY 18 NEW DEVELOPER BRAND OLD CITY BRAND/ OLD DEVELOPER BRAND BRAND STRATEGY 21 CITY BRAND STRATEGY DEVELOPER BRAND CITY BRAND CITY DEVELOPER BRANDS / THE MARKS 19 BBRRAANNDD VVIISSIIOONN SSTTRRAATTEEGGYY 2202
  • 163. eE8R@HI?BS=?D? ( ‚ ‚( ‚) ƒ ƒ ƒ ƒ ‚‚ ‚ ƒ ƒ ƒ ƒ ‚+ ‚+ ‚ i8E7E:68R7EG6 ( ‚ ‚( ‚) ƒ ƒ ƒ ƒ ‚‚ ‚ ƒ ƒ ƒ ƒ ‚+ ‚+ ‚ ZEGE:7J:JP;9E ( ‚ ‚ ( ‚) ƒ ƒ ƒ ƒ ‚‚ ‚ ƒ ƒ ƒ ƒ ‚+ ‚+ ‚ МАРКЕТИНГОВЫЕ МАТЕРИАЛЫ 53 CITY BRAND / MARKETING MATERIALS Marketing materials will be produced to a high specification to reflect the premium offer and maximise the creative opportunities that all of the different brand elements provide. There will be both consistency in look, feel and quality, along with versatility in interpretation and application of the brand. Some typical examples of marketing materials such as a special presentation pack, brochure, invitation, magazine/newsletter, billboard and DVD are shown on the following pages. BRAND IDENTITY GUIDELINES 54 Inner page examples MARKETING MATERIALS RESIDENTIAL SALES BOOK efYsaZfhf[‚ efYWw^`_et ПРИМЕНЕНИЕ БРЕНДА DESCRIPTIVE SENTENCE FITS IN THIS SPACE 59 CITY BRAND / MARKETING APPLICATIONS BRAND IDENTITY GUIDELINES 60 Seasonal publication Promotional billboards Promotional DVD MARKETING APPLICATIONS
  • 164. 0) -*)./-0/$*) ‚› ‚ 1 '*+( )/2$/# 4*0-!0/0- $)($) ПРИМЕРЫ ПРИМЕНЕНИЯ 69 DEVELOPER BRAND / APPLICATION EXAMPLES BRAND IDENTITY GUIDELINES 70 Sustainability literature Workwear Billboard Construction hoarding APPLICATION EXAMPLES СИМВОЛ ГОРОДА КАК ЗНАК БРЕНДА CITY ICON BRANDS 71 CITY ICONS / BRAND EXAMPLE BRAND IDENTITY GUIDELINES 72 Within the umbrella concept of the City Brand are destination features that have icon branding status. These can be used to put the development on the map, reinforce a sense of place and give a unique personality to all aspects of the city in a coherent and integrated way. The first of these is for one of the bridges. This icon brand reflects the dynamic bridge structure and image. It is a distinctive and memorable mark that has potential for a wide variety of different uses and applications
  • 166. ЭТАП 1A ЗАПУСК КОНЦЕПЦИИ: СОЗДАНИЕ ОСВЕДОМЛЕННОСТИ - ВОСХОД ГОРОДА 19 КОНЦЕПЦИЯ Стратегические цели Анонсировать проект широкой общественности Создать осведомленность Передать видение проекта Вызвать интерес к проекту Креативные цели Привлечь внимание/Быть замеченными Донести основные сообщения. Креативная стратегия Визуальная привлекательность Сильное, простое, прямолинейное сообщение Легко понятное Восход города в руках человека PHASE 1: AWARENESS CAMPAIGN ФАЗА 1: КАМПАНИЯ ПО СОЗДАНИЮ ОСВЕДОМЛЕННОСТИ СТРАТЕГИЯ МАРКЕТИНГОВЫХ КОММУНИКАЦИЙ 20 Основное сообщение Целый город для меня Второстепенные сообщения Город будущего – город света Идеальное место – то, о котором мечтают Город, ориентированный на тех, кто в нем живет Долгосрочная ценность Простая, сильная идея, которая имеет потенциал стать основным визуальным символом маркетинговых коммуникаций Ожидаемая реакция «Это выглядит красиво» «Было бы здорово» «Как узнать об этом больше» Где безопасно припарковать мой Ferarri? ЭТО ГОРОД ДЛЯ МЕНЯ WWW.RA-CITY.RU Где купить самые модные аксессуары? ЭТО ГОРОД ДЛЯ МЕНЯ WWW.RA-CITY.RU где лучшее место для моего скутера? ЭТО ГОРОД ДЛЯ МЕНЯ WWW.RA-CITY.RU ЭТО ГОРОД ДЛЯ МЕНЯ ?* WWW.RA-CITY.RU ЭТАП 1B СОЗДАНИЕ ИНТЕРЕСА К ПРОЕКТУ: НЕОБЫЧНЫЕ ЛЮДИ, ЖИВУЩИЕ В ГОРОДЕ 23 PHASE 1: AWARENESS CAMPAIGN ФАЗА 1: КАМПАНИЯ ПО СОЗДАНИЮ ОСВЕДОМЛЕННОСТИ СТРАТЕГИЯ МАРКЕТИНГОВЫХ КОММУНИКАЦИЙ 24 Стратегические цели Основывается на базе существующей осведомленности о проекте Создание интриги через рекламу Апеллирование к чувству юмора Стимулирование дальнейшего интереса Креативные цели Использование остроумия, чтобы вызвать любопытство, создать различные вариации на данную тематику Заставить людей говорить о проекте Донести до аудитории основные послания в необычной форме Креативная стратегия Интригующая концепция Необычный поворот к изображению различных потребностей целевой аудитории. «Понимаю» «Как узнать больше о проекте?” Ожидаемая реакция Основное сообщение Город для тебя Второстепенные сообщения Какими бы не были мои потребности и приоритеты, это – город, в котором есть все, что мне нужно Город, который соответствует самым высоким ожиданиям (даже самые требовательные останутся довольны) Долгосрочная выгода Потенциал для развития идеи в различных формах и для различных целевых аудиторий как часть продолжающихся маркетинговых коммуникаций БИЛБОРД 1 Серия БИЛБОРД, демонстрирующая будущих обитателей города. Билборды 2, 3, 4 показывают развитие “истории” и подводят к объединяющему билборду 1. Количество изображений будет больше трех. Сообщения желательно остроумные, по принципу “вопрос-ответ”. БИЛБОРД 3 БИЛБОРД 2 БИЛБОРД 4 - Концепции текущих кампаний КОНЦЕПЦИЯ
  • 167. WWW.RA-CITY.RU ПРИРОДА WWW.RA-CITY.RU СООБЩЕСТВО WWW.RA-CITY.RU СВОБОДА 27 PHASE 1: AWARENESS CAMPAIGN ФАЗА 1: КАМПАНИЯ ПО СОЗДАНИЮ ОСВЕДОМЛЕННОСТИ СТРАТЕГИЯ МАРКЕТИНГОВЫХ КОММУНИКАЦИЙ 28 ЭТАП 1C УВЕЛИЧЕНИЕ ОСВЕДОМЛЕННОСТИ: ВИЗУАЛИЗАЦИЯ АТРИБУТОВ БРЕНДА Стратегические цели Создание более широко осведомленности о городе и его преимуществах. Развитие ключевых сообщений и тем. Поддержка и развитие интереса. Креативные цели Создание простых, притягивающих внимание сообщений через правильное использование графики, фотографий и текстов. Постоянное обновление (фотография, текст) и, в то же время, постоянство (графические коммуникации) сообщений, чтобы поддерживать интерес к проекту. Креативная стратегия Использовать основные составляющие идентификации для того, чтобы визуализировать ценности бренда Ожидаемая реакция Основные сообщения Рублево-Архангельское – город на природе, город, который предлагает свободу выбора, который несет сильное чувство общности. Создание трамплина для перехода на следующий этап коммуникаций Второстепенные сообщения Рублево-Архангельское – идеальный город, который соответствует разным ценностями и удовлетворяет различные потребности. Долгосрочная выгода Эта концепция завязана на идентификацию и фотостиль Рублево-Архангельского Помимо ее ценности как хорошей рекламной идеи, долгосрочная выгода концепции – использование дизайн языка бренда, который будет применяться в последствии в печатных, электронных материалах на следующих этапах. “Это - ценности, которые для меня важны” “Это – идеальное место для меня” “Я хочу здесь жить и работать” БИЛБОРД 1 БИЛБОРД 2 БИЛБОРД 3 КОНЦЕПЦИЯ 31 CONCEPT ENGLISH OVERVIEW HEADER ОБЩИЙ ОБЗОР RUSSIAN HEADER СТРАТЕГИЯ МАРКЕТИНГОВЫХ КОММУНИКАЦИЙ 32 КОНЦЕПЦИИ, ЭТАПЫ И КАНАЛЫ КОММУНИКАЦИИ Необходимо: Согласовать концепции и доработать их. Отобрать фотографии и получить права на их использование. Разработать и приступить к реализации медиаплана.
  • 168. CITY DEVELOPER BRANDS / THE MARKS CITY BRAND
  • 169. The Art of Placemaking... Creating Places where people want to be Brand Synergy™ www.scglondon.com