When you hear of “insurance”, the words “innovation” and “technology” would not come to mind intuitively – but they should now. At this day and age, insurance technology has the potential to affect nearly every essential insurance function, ranging from distribution methods to actuarial number crunching. InsurTech is now being implemented across every stage of the insurance value chain. InsurTech 2016 Conference is a global gathering of the world's leading thinkers and doers in Insurance innovations and technology. It's a gathering of the planet's businesses, large and small, who are being impacted by new innovations to want to meet the demands of the insurance market. This year, over 300 attendees will make the trip from all corners of the globe to hear from 80 industry thought leaders who will deliver the knowledge you're looking for to succeed in this arena. InsurTech 2016 will assure that you meet the top insurance and technology professionals - leading 22 interactive and insightful sessions across all the insurtech spectrum, including: Digital distribution channel Blockchain Data Analytics Wealth Management IoT & Telematics Auto Tech Health Tech & Wearables Book your delegate ticket now for additional 15% Discount @ http://bit.ly/2bmXVxG

1. August 2016
Introduction to InsurTech

2. ApplicationsWhat is InsurTech
• Insurance industry is undergoing a
profound change where any
advances in technology are
incorporated in the insurance sector.
• In recent years, many insurance
companies are building up their
technology landscape and evolving
their business strategies due to the
rise in InsurTech start-ups.
• From the graph below, we are able to
see an the trend of increasing deals
and investment funds in InsurTech.
Source: Startupbootcamp, what is an Insurtech startup? [Infographic], 2015
Insurance
Technology
2
InsurTech
4
Sensors
Provenance
Vehicle Telematics
Asset and Home Security
I o T
1
Digital Claims Process
Online Policy
Market-place
Omni Channels
CRM
Customer Engagement
6
Pay Per Use Insurance
Dynamic Underwriting
Personalised Package
Risk Mitigation
Data Analytics
5
Algorithm Asset
Management
Pension Management
Digital Savings Plans
Wealth Management
2
Digital Contracts
Identity Verification
Automated Compliance
Law&
Regulations
3
Fraud Detection
Cyber Breach
Risk Management
Data Storage
Information Security

3. 3
InsurTech: Innovations & Applications
Technological innovation has led to more opportunities for the insurance industry
Reduce
Costs
Improve
Efficiency
Create
Innovative
Products
New
Revenue
Stream
IoT’s Impacts on the Insurance Industry
• Detect and analyze data trends by aggregating sensor data
• Benefit from more real time risk data enabling tailored
products, sales, underwriting and pricing
• Increase quality of life through intelligent vehicles,
buildings, healthcare
IoT Changes the Business of Insurance
• Change in risk profiles
• Change in product/organizational profiles
• Change in business models

4. InsurTech: Innovations & Application
Financial
• Gov. Spending
• Health Reform
• Alternative
Financial/
Business
Models
• Public/Private
Partnerships
Demographics
• Aging
Population
• Chronic
Diseases
• Communicable
Diseases
• Access
• Consumer
Engagement
Operational
• Infrastructure
• Waste
• Alternative
Care Delivery,
Operational
Models
• Talents
• M&A
Regulatory
• Patients and
Product Safety
• Cybersecurity
• Fraud & Abuse
Innovation
• Medical
Advances
• Digital
Connected
Health
• Data/Analytics
Defragmentation
Effective,
Efficient and
Equitable Care
Population
Health / Volume
to Value
4
Technological innovation has led to more opportunities for the insurance industry
Health Technology

5. Company
assess risk
of accident
Driver’s
behaviour
monitored by
telematics
Information
transmitted to
insurance
company
Charges
insurance
premium
accordingly
InsurTech: Innovations & Applications
1 2 3 4
• Responsible Driving: Drivers who drive responsibly will be charged lesser premiums.
• Customer engagement: Enhanced direct interaction with the end user.
• Subcriptions: Global insurance telematics subscription could increase by 1800% in the next 5 years.
• Accident Rates: Trials conducted show that signing up for telematics insurance had a 20% lower
accident rate.
Impacts
5
Technological innovation has led to more opportunities for the insurance industry
Auto Technology

6. Internet of Things (IoT)
The Development of IoT
1975
10,000 (Connected Devices)
2003
500 Million
2009
2.5 Billion
2014
10 Billion
2020
30 Billion
…which has triggered an explosion in the number of computing devices.
6
Everyday objects now have network connectivity…

7. IoT: Snapshot
Connected Devices
6.3 Billion 6.8 Billion 7.3 Billion 7.6 Billion
500 Million 12.5 Billion 25 Billion 50 Billion
0.08 1.84 3.47 6.58
World
Proportion
Connected
Devices
Connected
Devices
Per
Person
More
Connected
Device
than
people
2003 2010 2015 2020
7

8. IoT: Value Loop
Value Loop
Magnitude
Scope Scale Frequency
RISK
Security Reliability
Accuracy
Time
Latency Timeliness
Act
Create
ExchangeAggregate
Analyze
Augmented
Behavior
Standards
Sensor
Augmented
Intelligence
8
Network

9. 9
IoT: Applications
Environmental
Identity &
Tracking
Farming
Connected Cars
Energy
Grid
Personalized
Insurance
Social &
Local
Healthcare
Logistics &
Shipping
Building
Management
Home
Automation

10. ApplicationsWhat is Smart Home?
A smart home, is a home that
incorporates advanced automation
systems to provide the inhabitants
with sophisticated monitoring and
control over the building's functions
IoT: Smart Home
The Smart Home
0
1
2
3
4
5
6
7
8
2010 2011 2012 2013 2014 2015 2016 2020
Smart Home Market Germany
(€ Billions)
Smart Home Installation Smart Home Services
Smart Home Hardware
Smart Security
Smart Temperature
Smart Lighting
Smart Appliances
Smart Entertainment
Smart Safety
10

11. IoT: Artificial Intelligence
Artificial Intelligence is a multi-dimensional subject area
Aspects of
Artificial
Intelligence
Knowledge
Representation
Machine
Learning
Visualization
Deep
Learning
Natural
Language
Processing
Natural
Language
Generation
Deep Q&A
Systems
Virtual
Personal
Assistance
Social
Network
Analysis
Graph
Analysis
Sensors/
Internet of
Things
Robotics
Recommender
Systems
Simulation
Modelling
Soft
Robotics
Audio/
Speech
Analytics
Image
Analytics
11

12. 12
IoT: Insurance Industry
Area IoT Applications Insurance
Auto Smart cars; telematics
Improved risk assessment, reduced losses/loss
severity
Home
Smart house; safety & security,
flood
Improved risk management, reduced losses/loss
severity
Health
Smart bodies; personal health
devices
Improved health and wellness; reduced loss severity
Vehicles Smart trucks/fleets; telematics
Improved driving safety, fewer and less severe
accidents
Buildings
Smart builidings; safety & security,
physical hazard detection
Improved risk management, loss mitigation
Workers
Comp
Smart workplace; health & safety Reduced injuries; improved risk controls

13. Health Technology
Six
Disruptive
Trends
1. Chronic Disease Crisis
Customers are looking
for solutions that provide
more efffective
healthcare outcomes
and economic value.
2. Better Outcomes, Values
Payers, employers, governments
not incentivized to change long-
term behaviours.
3. M-Health Technology
Mobile
solutions are
Increasingly
popular
amongst patients
and doctors.
4. Big Data Revolution
Pulling together streams of
information across different health
entities to form one single data
picture.
5. Customer Centricity
Connecting insurers to
customers for greater
transparency and
freedom of choice.
6. Underwriting
Constraints on
income, profit
are putting the
underwriting
business under
pressure.
Healthcare is entering the era of technology, but insurance companies aren’t…
13

14. Health Technology: Benefits
Leveraging technology and data to make insurance more transparent
Simple,
Fast,
Integrated
Lower Capital
Expenses
• Fewer human
resources
• Lower
administrative costs
More Economic
• Cheaper
consultation fee 
cheaper claim
• Lower service cost
Patient
Independence
• A mobile working
solution guarantees
easier access to
health information
14

15. Health Technology: Underwriting
Applying Statistical Techniques to Past Data to Find New Health “Predictors”
Agent/Broker Data
Suitable if the data is held by all brokers in a consistent way
General Insurance Data
Suitable for predictive analytics of risk, purchase and lapse;
but this data is typically quite shallow, with only a few
variables held consistently on each customer
Third Party Data Sources
These can have very strong predictive power in markets
where the data source has good breadth and depth
15

16. Health Technology: Strategy
Process &
Operations
In-force
Management
Capital, Risk
& Finance
Customer &
Marketing
Sales &
Distribution
Pricing &
Underwriting
Strategy
& Growth
Future impacts of changing
consumer demographic and
socio-economic forces
impact demand for our
products?
What about macro-
economic and regulatory
changes?
How can we best utilize
social media to acquire new
customers and facilitate
relationships with the
existing customers?
How can be improve
customer loyalty?
What is the growth
opportunity of our products
and services?
Can we optimize pricing by
capturing new health data to
apply to our underwriting
process?
How should we structure
customer experience
through different sales
channels to maximize sales
and profits?
What are the implications of
refocusing distribution
channels?
What operations or
technology initiatives will
reduce costs without limiting
our growth?
How do we optimize the
multi-channel customer
service experience for each
of our segments?
How do we improve our
policyholder persistency?
How do we analyze mortality
and morbidity results to
improve pricing?
How do we identify
emerging experiences more
accurately?
What should be our capital
allocation strategy in order
to respond to different
economic and regulatory
changes?
How do we optimize our
portfolio of investments
given our external
constraints?
16

17. Auto Technology
Telecommunications Informatics
Telematics enables wireless data communication in your vehicles
Web Access
Cellular
Security
Repair Info
& Diagnosis
Roadside
Assistance
Email
Navigation
& Directions
Music &
Entertainment
17

18. Auto Technology: Telematics
Insurance Telematics
Geo-Location and trip
data; Driver scoring; etc.
Web based application;
Social media engagement;
etc.
Emergency, medical and
roadside assistance;
Vehicle
tracking; incentive and
loyalty schemes; etc.
Risk rating engine, algorithms
and scorecards; Driver
behavior analysis; etc
Different driver detection;
Theft and hi-jacking
Detection; etc.
Vehicle damage and injury
Estimations; Vehicle usage
Activities; etc.
Insurance
Telematics
Risk
Profiling
Driver
Style
Profile
Vehicle
Claim Re-
construction
Real time
Driver
Behavior
Consumer
Interaction
Lifestyle
Services
18

19. Auto Technology: Benefits
Benefits of Automotive Technology
For Insurers For Customers
Reduce customer acquisition cost
Insurers get early access to potential customer and
learn more about their actual risk
Reduce claim costs & fraud
Insurers benefit from self selection, reduced fraud
& improved claims management
Increase customer life-time-value
Insurers increase customer lifetime by creating
engagement via unique technology solutions &
improved customer experience
Better rates for safe driver
Customers can learn about their driving style & how
to improve in order to get better pricing
Reduced risk & better assistance
They receive an individual premium based on their
driving behavior & benefit from tailored services
Fringe Benefits
Customers get a better & additional services. The
insurance company becomes a partner instead of
opponent
19

20. Investment Trends
20
Source: Accenture
Global investments in InsurTech are surging
• Number of investors willing to invest with
insurance startups have increased by
40% in 2016.
• Q1 of 2016 saw a record high of more
than 45 deals totalling more than $650
million in funding.
• Total InsurTech startup investments in
2016 is on track to top investments from
last year by over 42%.
• Most prominently, US-based startup,
Oscar, led by Fidelity Investments,
received over $400 million in funding
from participants like Goldman Sachs
and Google Capital.
80%
of funding
went to non-
life
insurance
innovation
6%
of all underwriting
jobs will give way
to automation in
the next 5 years
67%
of all InsurTech
deals have been
in insurance
automation

21. Investment Trends: Changing Landscape
21
Source: Accenture
Collaboration vs. Disruption
• Insurers are no different from other financial sector players when identifying top
threats to their business models, and the potential of FinTech in the long run.
• Three out of four insurance companies believe that some part of their business is at
risk of disruption, while 65% of insurers are actively dealing with InsurTech solutions.
• In the past year, 70% of global investments went into ventures that enhanced the
propositions of existing incumbents
• Over $1.4 billion of funding have gone into insurance startups, intermediaries and
reinsurance companies in 2015.

22. Investment Trends: Disruptions Drivers
22
Source: Accenture
New needs for radical innovations in insurance solutions
Customer Expectation
Widespread adoption of new consumer technologies has created new needs for and
expectations of insurance solution and interactive channels.
Pace of Innovation
With the demands of the shared economy, usage-based models, internet-of-things (IoT),
autonomous cars, and wearables, therein lies possibilities of radical innovations and new
business models.
Startup Emergence
With easy access to open source frameworks, scaled cloud computing and development
on-demand, technology barriers to entry have been lowered – which new players are
able to take advantage of.

23. Customers now expect personalized
insurance solutions. One size simply does
not fit all anymore.
Usage-based models are partially
addressing these expectations, but the
sharing economy is also challenging
existing, more traditional insurance
products.
New players are also able to work from a
clean slate and leverage on a variety of
available resources to fill market gaps.
Overview Companies
MetroMile - Entered a partnership
with Uber that allows them to switch
from personal to Uber Insurance.
USAA - Invested $24m in Automatic
Labs, a telematic platform with a full
suite of integrated apps (including
wearables)
Sureify - Developed a platform that
allows insurers to underwrite life
insurance based on lifestyle data
inputs.
Key Opportunities #1
1. Changing Needs
23

24. 2. Augment existing capabilities
The insurance industry historically has
included intermediaries, service
providers and reinsurers.
In most cases, the carrier has led the
business relationship because of its retail
market position and scale.
However, companies increasingly are
peers. Accordingly, joint ventures and
partnerships are a good way to augment
existing capabilities and establish
symbiotic relationships.
Overview Companies
BIMA Mobile – Partnered with mobile
telecom companies to provide life
insurance solutions to uninsured
segments in less developed
countries.
AXA – Acquired an 8% stake in Africa
Internet Group for €75million,
opening new opportunities for the
company in unpenetrated markets.
Flock – Offers free HR and benefits
solutions to fellow B2C market
entrants.
Key Opportunities #2
24

25. 3. Leverage data analytics to generate risk insights
Established insurers traditionally have
had the advantage over prospective
newcomers of being able to leverage
many years of detailed risk data.
However, data – and new types of it –
now can be captured in real-time and is
available from external sources.
As a result, there are new market
entrants who have the ability to
generate meaningful risk insights in very
specific areas.
Overview Companies
Mnubo - Provide analytics that
generate insights from sensor-
based data and additional external
data sources like telematics and
real-time weather observation.
American Family - investing in
drone technology in order to
facilitate real-time data collection
and explore new approaches to
access and capture risk data.
Key Opportunities #3
25

26. 4. Use new approaches to underwrite risk and predict losses
Protection-based models are shifting
to more sophisticated preventive
models that facilitate loss mitigation
in all insurance segments.
More deterministic models like the ones
that now exist for crop insurance, are
starting to emerge and new entrants are
offering both risk prevention (not just
loss protection) and a more service-
oriented delivery model. For example:
Overview Companies
Discovery - managing genetic
risks in advance can benefit both
the end-consumer and the
insurer with the aim of avoiding
long-term health problems and
associated expenses.
Nauto - Offers visual context and
telematics with actionable
information about driving
behavior, including distracted
driving. Aims to help insurers
design new pricing strategies and
pinpoint areas of premiumthat
they otherwise may not notice.
leakage
Key Opportunities #4
26

27. 5. Enable businesses with sophisticated operational capabilities
Effective core systems enable insurers
to operate at a large scale. Because of
cost, establishing these systems has
traditionally been a barrier to market
entry.
However, access to cloud-based core
solutions has facilitated scalability and
flexibility. Developments like this,
combined with new developments like
robotics and automation, have provided
new market entrants compelling market
differentiators.
Overview Companies
OutsideIQ - Offers artificial
intelligence solutions via an as-a-
service underwriting and claims
workbench that uses big data to
address complex risk-based
problems.
Tyche - Offers a solution that
uses analytics to help clients
estimate the value of legal
claims. In addition, automating
claims can improve efficiency
and also effectively assess
losses.
Key Opportunities #5
27

28. Property Casualty/Auto Infrastructure/ Backend
Data Analytics/ IoT
Life/Health Insurance
Enterprise Insurance
User AcquisitionP2P Insurance Product Insurance
Reinsurance
Blockchain
Customer Engagement
Comparison/ Marketplace
InsurTech Landscape: Global
28

29. InsurTech Landscape: APAC
Property Casualty/ Auto Infrastructure/Backend
P2P Insurance
Data Analytics/ Iot
Enterprise Insurance
Wealth / Robo Advisory
Comparison/ MarketPlace Life/Health Insurance
Product Insurance
Consumer Engagement
BlockChain
Bank Bazaar
29

30. 30
27-28 September 2016
Suntec Convention & Exhibition
Singapore
www.InsurTechconf.com
InsurTech 2016 aims to be the knowledge-exchange platform to foster synergies among
market players to find solutions to implement and promote best innovative insurance
practices in a collaborative, open and transparent manner.
InsurTech Conference
@insurtechconf