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LEADERSHIPAND
INNOVATION
SINCE 1878
SGS IS THE WORLD’S LEADING INSPECTION, VERIFICATION,
TESTING AND CERTIFICATION COMPANY.
EARLY BEGINNINGS
A young Latvian immigrant sits on the docks of Rouen as ships come and go – the arteries
of an industrialised Europe pulsating rapidly before his eyes in one of the continent’s largest
ports. Opportunities abound. It is 1878 and he seizes an opportunity that one day will become
the global benchmark in quality and integrity. From its early beginnings inspecting grain
shipments, SGS now leads the industry that it helped pioneer on the docks of Rouen that
day in 1878.
What this young man realised was that grain exporters were losing money because they were
not being represented at the port of destination. Importers would only pay for the amount of
grain received, not what was shipped. During transit, and especially in loading and unloading,
there were losses in the volume of grain due to shrinkage and theft. His idea was to defend
the rights of the exporter by inspecting and verifying the quantity and quality of the grain on
arrival with the importer. In return for this service, he would receive a commission from the
exporter based on the value of the shipment.
1878
THE FIRST INSPECTION
He borrowed money from an Austrian friend and
began inspecting grain shipments on arrival in
Rouen. The service reduced exporters’ losses
and increased their profits. Word spread about
the value of the service and business grew
rapidly. These two young entrepreneurs
went into business together and formed
a company on 12 December 1878. Within
a year, the company had opened offices
in France’s three largest ports: Le Havre,
Dunkirk and Marseilles.
One early innovation that helped the company
build on its reputation was the Full Outturn
Guarantee (FOG). Still provided by SGS today,
this service reimburses the exporter for the
loss of grain during shipping, as long as SGS
is allowed to inspect the cargo at both loading
and unloading. First established for the North
American grain trade with Europe, the service
expanded around the world and brought
in considerable revenue for the company.
By 1913, the company that began with the
inspection of a single grain shipment from
Russia to France had seen incredible growth.
The company was inspecting 21 million
tonnes of grain per year across a network of
45 offices throughout Europe and had become
the leader in the grain inspection business.
It is 1878 and this young man seizes
an opportunity that one day will
become the global benchmark in
quality and integrity.
1913
TURBULENT TIMES
The First World War was a bleak time for the
company, with both its customers and its own
offices divided by the trenches. In 1915, the
company moved its headquarters from Paris
to Geneva, Switzerland, to continue operations
from a neutral country. On 19 July 1919, the
company took a further step in rebuilding and
adopted the name it carries today, Société
Générale de Surveillance.
By 1928, the company had grown
internationally, with offices and affiliates
in 21 countries around the world. In 1939
the company expanded into the inspection
and analysis of raw materials, minerals and
metals through the acquisition of laboratories
in Europe. In addition, the company started
operating in South America, with offices in
Argentina and Brazil, delivering agricultural
inspection services.
The Second World War brought severe disruption
to global trade and as a result impacted the
company’s core grain inspection business.
The company was able to make a rapid return
to profitability by 1946 through contracts with
the Allied powers inspecting consumer goods
destined for soldiers. SGS also played a key
role in inspecting imports entering Europe
under the Marshall Plan.
POST-WAR EXPANSION
AND DIVERSIFICATION
In 1950, 80% of the company’s revenue
still came from its core Agricultural Services
business, however a steady change was
underway. Company management realised
that to survive over the long-term, SGS
needed to diversify its business. Over the
following years, SGS would continue to
expand and diversify.
1919 1950
The company’s Industrial Services business
began in 1955 with the inspection of industrial
machines and goods and grew further in
1965 with the acquisition of a company
that specialised in non-destructive testing.
The Oil, Gas & Chemical Services business
also began in this same period. In 1962,
SGS acquired several companies that were
leaders in oil and petrochemical products
testing. Also during this time, the Minerals
Services business grew by providing Full
Outturn Guarantee (FOG) services to customers.
Decolonisation in Africa and Asia, as well as
development in Latin America, provided SGS
with new markets to explore. It was in this
period that the Governments & Institutions
Services business began by providing
pre-shipment inspection services to customs
authorities. SGS assessed the value of goods
in the country of supply, allowing the collection
of appropriate taxes and duties from importers
and exporters. In 1965, the company won its
first contract for this service in the Congo.
Business in South America also expanded
to include consumer testing, industrial and
certification services.
The 1970s saw more awareness of the
environmental impact of industry. With the
institution of laws to clean up and protect
the North Sea, the company began providing
environmental consultancy and remediation
services to customers in the oil and gas
sector. Demand for environmental services
soon spread to other business sectors.
1965 1970s
In 1950, 80% of the company’s revenue
still came from its core Agricultural
Services business, however a steady
change was underway.
MOVING TOWARD
A SUSTAINABLE FUTURE
By 1980, half of the company’s revenue was
generated from services that had not even
existed in 1970. The company now had 113
offices, 57 laboratories and 9,500 employees
working in over 140 countries around the
world. In 1981, the company went public
and less than four years later, sales had
reached an impressive CHF 1.5 billion.
The late 1980s saw the creation of the Life
Science Services and Systems & Services
Certification business lines through acquisition.
In this same period, Automotive Services grew
out of the company’s loss adjusting services
primarily for the automotive industry.
The dawn of the 1990s saw great opportunities
for a company whose success was, and
continues to be, based on global trade. With
the fall of the Soviet Union, previously closed
economies were now open for business and
by the end of the decade, SGS had opened
28 offices in the region.
Booming economies in Asia and Latin America
also added to the company’s growth. In 1991,
SGS expanded into China through the start
of a joint venture. Today, SGS China has
expanded to a network of over 40 offices and
laboratories serving the inspection and testing
needs of the company’s entire customer base,
especially those in its Consumer Testing
Services business.
POSITIONED FOR GROWTH
Industry changes in the pre-shipment
inspections sector in the late 1990s led
the company to focus its Governments &
Institutions Services segment on more stable
sources of business. By the start of the
new millennium, wide-ranging corporate
1980 1991
restructuring led to the formation of the ten
business segments that are currently found
at SGS.
Today, SGS operates across a wide variety of
industry sectors, employs more than 50,000
people across 1,000 offices and laboratories
and is active in nearly every country in the
world. The company has steadily grown to
become the industry leader it is today. It has
done this through continual improvement and
innovation and by reducing risk and improving
the productivity and efficiency of its customers’
operations. Moving forward, SGS is well
positioned for growth and will continue to look
beyond customers’ and society’s expectations
in order to deliver market leading services
wherever they are needed.
SGS is well positioned for growth and
will continue to look beyond customers’
and society’s expectations in order to
deliver market leading services wherever
they are needed.
TODAY
WWW.SGS.COM
©SGSSA2008

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SGS Group History 2008

  • 1. LEADERSHIPAND INNOVATION SINCE 1878 SGS IS THE WORLD’S LEADING INSPECTION, VERIFICATION, TESTING AND CERTIFICATION COMPANY.
  • 2. EARLY BEGINNINGS A young Latvian immigrant sits on the docks of Rouen as ships come and go – the arteries of an industrialised Europe pulsating rapidly before his eyes in one of the continent’s largest ports. Opportunities abound. It is 1878 and he seizes an opportunity that one day will become the global benchmark in quality and integrity. From its early beginnings inspecting grain shipments, SGS now leads the industry that it helped pioneer on the docks of Rouen that day in 1878. What this young man realised was that grain exporters were losing money because they were not being represented at the port of destination. Importers would only pay for the amount of grain received, not what was shipped. During transit, and especially in loading and unloading, there were losses in the volume of grain due to shrinkage and theft. His idea was to defend the rights of the exporter by inspecting and verifying the quantity and quality of the grain on arrival with the importer. In return for this service, he would receive a commission from the exporter based on the value of the shipment. 1878
  • 3. THE FIRST INSPECTION He borrowed money from an Austrian friend and began inspecting grain shipments on arrival in Rouen. The service reduced exporters’ losses and increased their profits. Word spread about the value of the service and business grew rapidly. These two young entrepreneurs went into business together and formed a company on 12 December 1878. Within a year, the company had opened offices in France’s three largest ports: Le Havre, Dunkirk and Marseilles. One early innovation that helped the company build on its reputation was the Full Outturn Guarantee (FOG). Still provided by SGS today, this service reimburses the exporter for the loss of grain during shipping, as long as SGS is allowed to inspect the cargo at both loading and unloading. First established for the North American grain trade with Europe, the service expanded around the world and brought in considerable revenue for the company. By 1913, the company that began with the inspection of a single grain shipment from Russia to France had seen incredible growth. The company was inspecting 21 million tonnes of grain per year across a network of 45 offices throughout Europe and had become the leader in the grain inspection business. It is 1878 and this young man seizes an opportunity that one day will become the global benchmark in quality and integrity. 1913
  • 4. TURBULENT TIMES The First World War was a bleak time for the company, with both its customers and its own offices divided by the trenches. In 1915, the company moved its headquarters from Paris to Geneva, Switzerland, to continue operations from a neutral country. On 19 July 1919, the company took a further step in rebuilding and adopted the name it carries today, Société Générale de Surveillance. By 1928, the company had grown internationally, with offices and affiliates in 21 countries around the world. In 1939 the company expanded into the inspection and analysis of raw materials, minerals and metals through the acquisition of laboratories in Europe. In addition, the company started operating in South America, with offices in Argentina and Brazil, delivering agricultural inspection services. The Second World War brought severe disruption to global trade and as a result impacted the company’s core grain inspection business. The company was able to make a rapid return to profitability by 1946 through contracts with the Allied powers inspecting consumer goods destined for soldiers. SGS also played a key role in inspecting imports entering Europe under the Marshall Plan. POST-WAR EXPANSION AND DIVERSIFICATION In 1950, 80% of the company’s revenue still came from its core Agricultural Services business, however a steady change was underway. Company management realised that to survive over the long-term, SGS needed to diversify its business. Over the following years, SGS would continue to expand and diversify. 1919 1950
  • 5. The company’s Industrial Services business began in 1955 with the inspection of industrial machines and goods and grew further in 1965 with the acquisition of a company that specialised in non-destructive testing. The Oil, Gas & Chemical Services business also began in this same period. In 1962, SGS acquired several companies that were leaders in oil and petrochemical products testing. Also during this time, the Minerals Services business grew by providing Full Outturn Guarantee (FOG) services to customers. Decolonisation in Africa and Asia, as well as development in Latin America, provided SGS with new markets to explore. It was in this period that the Governments & Institutions Services business began by providing pre-shipment inspection services to customs authorities. SGS assessed the value of goods in the country of supply, allowing the collection of appropriate taxes and duties from importers and exporters. In 1965, the company won its first contract for this service in the Congo. Business in South America also expanded to include consumer testing, industrial and certification services. The 1970s saw more awareness of the environmental impact of industry. With the institution of laws to clean up and protect the North Sea, the company began providing environmental consultancy and remediation services to customers in the oil and gas sector. Demand for environmental services soon spread to other business sectors. 1965 1970s In 1950, 80% of the company’s revenue still came from its core Agricultural Services business, however a steady change was underway.
  • 6. MOVING TOWARD A SUSTAINABLE FUTURE By 1980, half of the company’s revenue was generated from services that had not even existed in 1970. The company now had 113 offices, 57 laboratories and 9,500 employees working in over 140 countries around the world. In 1981, the company went public and less than four years later, sales had reached an impressive CHF 1.5 billion. The late 1980s saw the creation of the Life Science Services and Systems & Services Certification business lines through acquisition. In this same period, Automotive Services grew out of the company’s loss adjusting services primarily for the automotive industry. The dawn of the 1990s saw great opportunities for a company whose success was, and continues to be, based on global trade. With the fall of the Soviet Union, previously closed economies were now open for business and by the end of the decade, SGS had opened 28 offices in the region. Booming economies in Asia and Latin America also added to the company’s growth. In 1991, SGS expanded into China through the start of a joint venture. Today, SGS China has expanded to a network of over 40 offices and laboratories serving the inspection and testing needs of the company’s entire customer base, especially those in its Consumer Testing Services business. POSITIONED FOR GROWTH Industry changes in the pre-shipment inspections sector in the late 1990s led the company to focus its Governments & Institutions Services segment on more stable sources of business. By the start of the new millennium, wide-ranging corporate 1980 1991
  • 7. restructuring led to the formation of the ten business segments that are currently found at SGS. Today, SGS operates across a wide variety of industry sectors, employs more than 50,000 people across 1,000 offices and laboratories and is active in nearly every country in the world. The company has steadily grown to become the industry leader it is today. It has done this through continual improvement and innovation and by reducing risk and improving the productivity and efficiency of its customers’ operations. Moving forward, SGS is well positioned for growth and will continue to look beyond customers’ and society’s expectations in order to deliver market leading services wherever they are needed. SGS is well positioned for growth and will continue to look beyond customers’ and society’s expectations in order to deliver market leading services wherever they are needed. TODAY