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SHRM Survey Findings: 2014 Economic Conditions— 
Global Competition and Hiring Strategies 
October 30, 2014
• This is Part 3 of a series of SHRM survey results about the state of jobs and skills in the current economic 
condition, which relates to a SHRM survey series about the ongoing impact of the U.S. and global 
recession from 2007 to 2012. Overall results will be reported separately in three different topic areas: 
» Overall financial health and hiring. 
» Recruiting and skills gaps. 
» Global competition and hiring strategies. 
• Overall results for 2013 will also be reported separately for California. 
• Industry-specific results for the nine industries that were included in the sample will also be reported for 
each question throughout the report. The nine industries are: 
» Accommodation and food services, retail/wholesale trade. 
» Construction, mining, quarrying, and oil and gas extraction. 
» Educational services. 
» Finance, insurance, real estate and rental and leasing. 
» Government agencies. 
» Health care and social assistance. 
» High-tech. 
» Manufacturing. 
» Professional, scientific, and technical services. 
Economic Conditions—Global Competition and Hiring Strategies ©SHRM 2014 2 
Introduction
• What strategies have organizations been using to deal with recruiting challenges for full-time 
regular positions? Of the 50% of organizations that indicated they were having difficulty 
recruiting for full-time regular positions, more than one-half (54%) used social media to deal with 
such challenges, followed by collaborating with educational institutions (48%) and expanding 
advertising efforts (41%). Organizations have also applied strategies that focus on using current 
employees, including training existing employees to take on the hard-to-fill positions (39%) and 
increasing retention efforts (37%). 
» Larger organizations were more likely to report using social media and collaborating with 
educational institutions to deal with recruiting challenges compared with smaller 
organizations. 
» Organizations in the high-tech and the professional, scientific, and technical services 
industries were most likely to use social media to deal with recruiting challenges (74% and 
65%, respectively). 
» The most effective strategies for dealing with recruiting challenges included using social 
media (51%), expanding advertising efforts (51%), using a recruitment agency (51%) and 
training existing employees to take on the hard-to-fill positions (49%). 
• Are organizations facing global competition when recruiting applicants for hard-to-fill jobs? 
Fourteen percent of organizations believe they are facing global competition for qualified applicants 
for jobs they are having difficulty filling, similar to 13% reported in 2012. 
» Organizations in the high-tech industry (37%) were more likely than those in other industries 
to believe that they are facing global competition for hard-to-fill jobs. 
Economic Conditions—Global Competition and Hiring Strategies ©SHRM 2014 3 
Key Findings
Key Findings (continued) 
• Have organizations been hiring workers from outside the U.S. for jobs that have been 
difficult to fill? One-fifth (20%) of organizations have sponsored foreign nationals for H-1B visas in 
an attempt to fill key full-time regular positions that have been difficult to fill with qualified U.S. 
employees. For O visas, TN visas and other visas, the percentages were 2%, 8% and 7%, 
respectively. 
» Overall, larger organizations were more likely than smaller organizations to have sponsored 
foreign nationals for various types of visas. 
» The high-tech industry is more likely than other industries to have hired workers from outside 
the U.S. and to plan to continue in an attempt to recruit for hard-to-fill jobs (51% for H-1B 
visas and 25% for TN visas, respectively). 
• Have organizations been hiring U.S. veterans for jobs that have been difficult to fill? Almost 
two-thirds (64%) of organizations reported hiring U.S. veterans for full-time regular positions in the 
last 12 months, an increase from 39% in 2011 and 58% in 2012. 
» Larger organizations were more likely than smaller organizations to have hired U.S. veterans 
in an attempt to recruit for hard-to-fill jobs. 
» Government agencies (73%) were more likely than organizations in other industries to have 
hired U.S. veterans in an attempt to recruit for hard-to-fill jobs. 
Economic Conditions—Global Competition and Hiring Strategies ©SHRM 2014 4
What Do These Findings Mean for the HR Profession? 
• In their desire to find workers with skills that match their organization’s job openings, HR 
professionals should consider partnerships or some form of outreach with local educational 
institutions. Private-sector collaboration with vocational schools, which can involve developing 
curricula that help build skills required by local employers, has become a popular approach in some 
U.S. cities. Nearly half of the respondents to this survey said they have collaborated with 
educational institutions to deal with recruiting challenges. 
• Recent research by SHRM has shown that many employers have cut back on funding for some 
forms of professional and career development, such as tuition assistance and cross-training for 
employees. This runs counterintuitive to efforts to find properly skilled individuals for open positions, 
and may be due only to economic conditions that have caused some employers to tighten their 
budgets. Nonetheless, professional development assistance should be an important tool for HR 
professionals to strengthen the skills of their employees. Two-fifths of respondents to this survey 
said training existing employees for hard-to-fill positions was effective when dealing with recruiting 
challenges. 
• Across all industries, high-tech appears to have the greatest demand for highly skilled workers. The 
sector has been a strong performer in the U.S. economy, but HR professionals in that industry 
should make concerted efforts to train employees and develop partnerships to recruit and retain 
high-skilled workers. The high-tech industry was most likely to recruit globally for hard-to-fill 
positions, and its HR professionals, more frequently than in all other sectors, identified global 
competition for talent as a recruiting challenge for their organization. 
Economic Conditions—Global Competition and Hiring Strategies ©SHRM 2014 5
Strategies Organizations Used to Deal with Recruiting 
Challenges for Full-Time Regular Positions (All Industries) 
54% 
48% 
37% 
41% 
39% 
33% 
39% 
37% 
32% 
37% 
33% 
32% 
47% 
21% 
Note: Only respondents whose organizations were having a difficult time recruiting for certain types of jobs were asked this question. Respondents who 
answered “don't know” were excluded from this analysis. Percentages do not equal 100% due to multiple response options. 
*Response was not included in the 2012 survey. 
Economic Conditions—Global Competition and Hiring Strategies ©SHRM 2014 6 
Using social media* 
Collaborating with educational 
institutions 
Expanding advertising efforts 
Training existing employees to take 
on the hard-to-fill positions 
Using a recruitment agency* 
Increasing retention efforts 
Expanding training programs to 
help improve skills of new hires 
Targeting passive job seekers* 
Seeking talent from nontraditional 
sources (e.g., veterans, retirees)* 
2013 (n = 2,900) 
2012 (n = 1,635)
Strategies Organizations Used to Deal with Recruiting Challenges for 
Full-Time Regular Positions (All Industries, continued) 
30% 
26% 
24% 
23% 
19% 
14% 
7% 
Note: Only respondents whose organizations were having a difficult time recruiting for certain types of jobs were asked this question. Respondents who 
answered “don't know” were excluded from this analysis. Percentages do not equal 100% due to multiple response options. 
*Response was not included in the 2012 survey. 
Economic Conditions—Global Competition and Hiring Strategies ©SHRM 2014 7 
3% 
7% 
36% 
22% 
24% 
5% 
5% 
8% 
Expanding geographic search 
region 
Using/enhancing employee 
referral program* 
Improving compensation* 
Offering more flexible work 
arrangements 
Providing monetary incentives to 
candidates (e.g., signing bonus) 
Improving benefits package* 
Offering new job perks 
Other 
None; no recruiting strategies 
used 
2013 (n = 2,900) 
2012 (n = 1,635)
Strategies Organizations Used to Deal with Recruiting 
Challenges for Full-Time Regular Positions (All Industries) 
Comparison by organization staff size 
• Organizations with 100 or more employees were more likely than organizations with 1 to 99 employees to indicate 
that they are expanding the geographic search region to deal with recruiting challenges. Organizations with 500 
to 24,999 employees were more likely than organizations with 100 to 499 employees to indicate that they are 
expanding the geographic search region to deal with recruiting challenges. 
Economic Conditions—Global Competition and Hiring Strategies ©SHRM 2014 8 
20% 
27% 
Note: Only statistically significant differences are shown. 
34% 39% 
33% 
1 to 99 employees 100 to 499 
employees 
500 to 2,499 
employees 
2,500 to 24,999 
employees 
25,000 or more 
employees 
• Organizations with 500 or more employees were more likely than organizations with 1 to 99 employees to indicate 
that they are using social media to deal with recruiting challenges. Organizations with 2,500 or more employees 
were more likely than organizations with 100 to 499 employees to indicate that they are using social media to deal 
with recruiting challenges. 
45% 
52% 57% 62% 65% 
1 to 99 employees 100 to 499 
employees 
500 to 2,499 
employees 
2,500 to 24,999 
employees 
25,000 or more 
employees
Strategies Organizations Used to Deal with Recruiting Challenges for 
Full-Time Regular Positions (All Industries, continued) 
Comparison by organization staff size 
• Organizations with 100 or more employees were more likely than organizations with 1 to 99 employees to indicate 
that they are collaborating with educational institutions to deal with recruiting challenges. Organizations with 
2,500 or more employees were more likely than organizations with 1 to 499 employees to indicate that they are 
collaborating with educational institutions to deal with recruiting challenges. 
47% 52% 57% 
Economic Conditions—Global Competition and Hiring Strategies ©SHRM 2014 9 
34% 
Note: Only statistically significant differences are shown. 
66% 
1 to 99 employees 100 to 499 
employees 
500 to 2,499 
employees 
2,500 to 24,999 
employees 
25,000 or more 
employees 
• Organizations with 100 or more employees were more likely than organizations with 1 to 99 employees to indicate 
that they are seeking talent from nontraditional sources (e.g., veterans, retirees) to deal with recruiting 
challenges. Organizations with 2,500 or more employees were more likely than organizations with 1 to 2,499 
employees to indicate that they are seeking talent from nontraditional sources (e.g., veterans, retirees) to deal 
with recruiting challenges. 
19% 
27% 34% 
42% 
58% 
1 to 99 employees 100 to 499 
employees 
500 to 2,499 
employees 
2,500 to 24,999 
employees 
25,000 or more 
employees
Strategies Organizations Used to Deal with Recruiting Challenges for 
Full-time Regular Positions (All Industries, Continued) 
Comparison by organization staff size 
• Organizations with 500 or more employees were more likely than organizations with 1 to 99 employees to indicate 
that they are increasing retention efforts to deal with recruiting challenges. Organizations with 2,500 or more 
employees were more likely than organizations with 1 to 499 employees to indicate that they are increasing 
retention efforts to deal with recruiting challenges. 
29% 34% 40% 43% 
Economic Conditions—Global Competition and Hiring Strategies ©SHRM 2014 10 
Note: Only statistically significant differences are shown. 
51% 
1 to 99 employees 100 to 499 
employees 
500 to 2,499 
employees 
2,500 to 24,999 
employees 
25,000 or more 
employees 
• Organizations with 500 or more employees were more likely than organizations with 1 to 99 employees to indicate 
that they are providing monetary incentives to candidates (e.g., signing bonus) to deal with recruiting 
challenges. Organizations with 2,500 or more employees were more likely than organizations with 1 to 499 
employees to indicate that they are providing monetary incentives to candidates (e.g., signing bonus) to deal 
with recruiting challenges. 
12% 
17% 20% 
27% 30% 
1 to 99 employees 100 to 499 
employees 
500 to 2,499 
employees 
2,500 to 24,999 
employees 
25,000 or more 
employees
Strategies Organizations Used to Deal with Recruiting Challenges for 
Full-Time Regular Positions (All Industries, continued) 
• Organizations with 1 to 99 employees were more likely than organizations with 500 to 24,999 employees to indicate 
that they are improving the benefits package to deal with recruiting challenges. 
Economic Conditions—Global Competition and Hiring Strategies ©SHRM 2014 11 
Comparison by organization staff size 
19% 
Note: Only statistically significant differences are shown. 
12% 11% 
13% 
1 to 99 employees 500 to 2,499 employees 2,500 to 24,999 
employees 
25,000 or more 
employees
Strategies Organizations Used to Deal with Recruiting 
Challenges for Full-Time Regular Positions (by Industry) 
Note: Respondents who answered "don't know" were excluded from this analysis. Percentages do not equal 100% due to multiple response options. 
Economic Conditions—Global Competition and Hiring Strategies ©SHRM 2014 12 
Using Social 
Media 
Collaborating with 
Educational 
Institutions 
Expanding 
Advertising 
Efforts 
Training Existing 
Employees to Take on 
the Hard-to-Fill 
Positions 
Using a 
Recruitmen 
t Agency 
Increasing 
Retention 
Efforts 
All industries (n = 2,900) 54% 48% 41% 39% 39% 37% 
Accommodation and food services, 
retail/wholesale trade (n = 280) 
60% 51% 38% 49% 33% 43% 
Construction, mining, quarrying, and 
oil and gas extraction (n = 290) 
50% 51% 41% 42% 47% 37% 
Educational services (n = 305) 48% 39% 52% 26% 20% 30% 
Finance, insurance, real estate and 
59% 49% 38% 37% 50% 40% 
rental and leasing (n = 267) 
Government agencies (n = 463) 44% 39% 45% 39% 15% 27% 
Health care and social assistance (n = 
53% 55% 46% 42% 37% 48% 
301) 
High-tech (n = 137) 74% 56% 28% 38% 61% 45% 
Manufacturing (n = 365) 50% 56% 41% 48% 60% 38% 
Professional, scientific, and technical 
65% 46% 34% 32% 47% 39% 
services (n = 410)
Strategies Organizations Used to Deal with Recruiting Challenges for 
Full-Time Regular Positions (by Industry, continued) 
Note: Respondents who answered "don't know" were excluded from this analysis. Percentages do not equal 100% due to multiple response options. 
Economic Conditions—Global Competition and Hiring Strategies ©SHRM 2014 13 
Expanding 
Training 
Programs to 
Help Improve 
Skills of New 
Hires 
Targeting 
Passive Job 
Seekers 
Seeking Talent 
from 
Nontraditional 
Sources 
Expanding 
Geographic 
Search 
Region 
Using/Enhancing 
Employee 
Referral Program 
Improving 
Compensation 
All industries (n = 2,900) 37% 33% 32% 30% 26% 24% 
Accommodation and food services, 
45% 32% 38% 24% 34% 30% 
retail/wholesale trade (n = 280) 
Construction, mining, quarrying, and 
oil and gas extraction (n = 290) 
42% 36% 41% 33% 31% 26% 
Educational services (n = 305) 33% 18% 31% 31% 9% 16% 
Finance, insurance, real estate and 
rental and leasing (n = 267) 
37% 39% 27% 23% 35% 27% 
Government agencies (n = 463) 33% 16% 32% 28% 6% 19% 
Health care and social assistance (n 
37% 32% 22% 25% 27% 22% 
= 301) 
High-tech (n = 137) 34% 57% 35% 42% 47% 34% 
Manufacturing (n = 365) 40% 37% 36% 34% 25% 27% 
Professional, scientific, and technical 
38% 49% 29% 34% 37% 26% 
services (n = 410)
Strategies Organizations Used to Deal with Recruiting Challenges for 
Full-time Regular Positions (by Industry, continued) 
Note: Respondents who answered "don't know" were excluded from this analysis. Percentages do not equal 100% due to multiple response options. 
Economic Conditions—Global Competition and Hiring Strategies ©SHRM 2014 14 
Offering More 
Flexible Work 
Arrangements 
Providing 
Monetary 
Incentives to 
Candidates 
Improving 
Benefits 
Package 
Offering New 
Job Perks 
Other 
None; No 
Recruiting 
Strategies Used 
All industries (n = 2,900) 23% 19% 14% 7% 3% 7% 
Accommodation and food services, 
23% 19% 20% 10% 2% 5% 
retail/wholesale trade (n = 280) 
Construction, mining, quarrying, and 
oil and gas extraction (n = 290) 
20% 25% 20% 8% 2% 5% 
Educational services (n = 305) 15% 8% 11% 5% 5% 11% 
Finance, insurance, real estate and 
26% 21% 14% 7% 2% 7% 
rental and leasing (n = 267) 
Government agencies (n = 463) 25% 5% 8% 5% 5% 13% 
Health care and social assistance (n 
20% 28% 11% 4% 2% 5% 
= 301) 
High-tech (n = 137) 36% 39% 20% 12% 4% 4% 
Manufacturing (n = 365) 15% 21% 13% 6% 4% 5% 
Professional, scientific, and technical 
29% 25% 15% 8% 2% 6% 
services (n = 410)
Recruiting Strategies Organizations Feel Are Most Effective 
(All Industries) 
51% 
51% 
51% 
49% 
42% 
42% 
41% 
40% 
37% 
Note: n = 102-1,571. Respondents who answered “don't know” were excluded from this analysis. Respondents were asked only about those recruiting 
strategies that their organizations were using and were allowed to select up to three options. Percentages do not equal 100% due to multiple response 
options. 
Economic Conditions—Global Competition and Hiring Strategies ©SHRM 2014 15 
Expanding advertising efforts 
Using a recruitment agency 
Using social media 
Training existing employees to take on the hard-to-fill 
positions 
Targeting passive job seekers 
Using/enhancing employee referral program 
Improving compensation package 
Offering more flexible work arrangements 
Collaborating with educational institutions
Recruiting Strategies Organizations Feel Are Most Effective 
(All Industries, continued) 
37% 
33% 
33% 
31% 
29% 
27% 
12% 
31% 
Expanding training programs to help 
improve skills of new hires 
Expanding geographic search region 
Increasing retention efforts 
Providing monetary incentives to 
candidates (e.g., signing bonus) 
Improving benefits package 
Seeking talent from nontraditional sources 
(e.g., veterans, retirees) 
Offering new job perks 
Other 
Note: n = 102-1,571. Respondents who answered “don't know” were excluded from this analysis. Respondents were asked only about those recruiting 
strategies that their organizations were using and were allowed to select up to three options. Percentages do not equal 100% due to multiple response 
options. 
Economic Conditions—Global Competition and Hiring Strategies ©SHRM 2014 16
Recruiting Strategies Organizations Feel Are Most Effective 
(by Industry) 
Note: Respondents who answered “don't know” were excluded from this analysis. Respondents were asked only about those recruiting strategies that 
their organizations were using and were allowed to select up to three options. Percentages do not equal 100% due to multiple response options. 
“-” Percentage was not reportable due to small sample size (n < 30). 
Economic Conditions—Global Competition and Hiring Strategies ©SHRM 2014 17 
Expanding 
Advertising 
Efforts 
Using a 
Recruitment 
Agency 
Using Social 
Media 
Training Existing 
Employees to 
Take on the Hard-to- 
Fill Positions 
Targeting 
Passive 
Job 
Seekers 
Using/Enhancing 
Employee 
Referral Program 
All industries (n = 102 - 1,571) 51% 51% 51% 49% 42% 42% 
Accommodation and food services, 
51% 40% 53% 45% 46% 39% 
retail/wholesale trade (n = 52 - 169) 
Construction, mining, quarrying, and 
oil and gas extraction (n = 57 - 149) 
45% 57% 47% 48% 43% 54% 
Educational services (n = 32 - 158) 66% 36% 53% 53% 45% - 
Finance, insurance, real estate and 
rental and leasing (n = 37 - 156) 
49% 55% 52% 53% 44% 46% 
Government agencies (n = 37 - 207) 61% 29% 54% 60% 34% - 
Health care and social assistance 
(n = 32 - 165) 
55% 44% 50% 53% 29% 49% 
High-tech (n = 39 - 101) 31% 47% 55% 31% 44% 37% 
Manufacturing (n = 48 - 219) 35% 68% 43% 49% 45% 29% 
Professional, scientific, and technical 
44% 49% 52% 45% 45% 46% 
services (n = 34 - 267)
Recruiting Strategies Organizations Feel Are Most Effective 
(by Industry, continued) 
Note: Respondents who answered “don't know” were excluded from this analysis. Respondents were asked only about those recruiting strategies that 
their organizations were using and were allowed to select up to three options. Percentages do not equal 100% due to multiple response options. 
“-” Percentage was not reportable due to small sample size (n < 30). 
Economic Conditions—Global Competition and Hiring Strategies ©SHRM 2014 18 
Improving 
Compensation 
Package 
Offering More 
Flexible Work 
Arrangements 
Collaborating 
with 
Educational 
Institutions 
Expanding 
Training 
Programs to 
Help Improve 
Skills of New 
Hires 
Expanding 
Geographic 
Search 
Region 
Increasing 
Retention Efforts 
All industries (n = 102 - 1,571) 41% 40% 37% 37% 33% 33% 
Accommodation and food services, 
retail/wholesale trade 
39% 39% 34% 42% 27% 43% 
(n = 52 - 169) 
Construction, mining, quarrying, and 
oil and gas extraction (n = 57 - 149) 
41% 32% 39% 32% 30% 26% 
Educational services (n = 32 - 158) 47% 51% 51% 44% 31% 36% 
Finance, insurance, real estate and 
44% 36% 28% 45% 30% 34% 
rental and leasing (n = 37 - 156) 
Government agencies (n = 37 - 207) 55% 46% 37% 37% 46% 29% 
Health care and social assistance 
(n = 32 - 165) 
35% 42% 43% 41% 34% 38% 
High-tech (n = 39 - 101) 45% 33% 27% 23% 33% 35% 
Manufacturing (n = 48 - 219) 41% 38% 37% 34% 30% 25% 
Professional, scientific, and technical 
31% 36% 37% 32% 27% 32% 
services (n = 34 - 267)
Recruiting Strategies Organizations Feel Are Most Effective 
(by Industry, continued) 
Providing Monetary 
Incentives To 
Candidates (e.g., 
Signing Bonus) 
Improving 
Benefits 
Package 
Seeking Talent From 
Nontraditional Sources 
(e.g., Veterans, Retirees) 
Offering New Job 
Perks 
All industries (n = 102 - 1,571) 31% 29% 27% 12% 
Accommodation and food services, 
29% 29% 34% - 
retail/wholesale trade (n = 52 - 169) 
Note: Respondents who answered “don't know” were excluded from this analysis. Respondents were asked only about those recruiting strategies that 
their organizations were using and were allowed to select up to three options. Percentages do not equal 100% due to multiple response options. 
“-” Percentage was not reportable due to small sample size (n < 30). 
Economic Conditions—Global Competition and Hiring Strategies ©SHRM 2014 19 
Construction, mining, quarrying, and oil 
and gas extraction (n = 57 - 149) 
31% 28% 27% - 
Educational services (n = 32 - 158) - 38% 28% - 
Finance, insurance, real estate and rental 
and leasing (n = 37 - 156) 
25% 27% 21% - 
Government agencies (n = 37 - 207) - 41% 43% - 
Health care and social assistance 
34% 25% 24% - 
(n = 32 - 165) 
High-tech (n = 39 - 101) 25% - 25% - 
Manufacturing (n = 48 - 219) 30% 42% 20% - 
Professional, scientific, and technical 
services (n = 34 - 267) 
33% 21% 18% 9%
Do You Believe That Your Organization Is Facing Global Competition (i.e., 
Competition from Other Countries) for Talent for Hard-to-Fill* Jobs? (All 
Industries) 
2012 
Note: Respondents who answered “don't know” were excluded from this analysis. 
* Question stated “for full-time regular positions that your organization has been having difficulty filling.” 
2013 
Economic Conditions—Global Competition and Hiring Strategies ©SHRM 2014 20 
Yes 
23% 
No 
77% 
2011 
Yes 
13% 
No 
87% 
Yes 
14% 
No 
86% 
n = 720 n = 1,492 n = 2,253
Do You Believe That Your Organization Is Facing Global Competition 
(i.e., Competition from Other Countries) for Talent for Hard-to-Fill* Jobs? 
(by Industry) 
14% 
37% 
22% 
20% 
18% 
12% 
11% 
9% 
8% 
8% 
8% 
All industries (n = 2,253) 
High-tech (n = 104) 
Construction, mining, quarrying, and oil and gas 
extraction (n = 269) 
Manufacturing (n = 312) 
Professional, scientific, and technical services (n = 354) 
Educational services (n = 265) 
Accommodation and food services, retail/wholesale 
trade (n = 240) 
Finance, insurance, real estate and rental and leasing 
(n = 232) 
Health care and social assistance (n = 282) 
Government agencies (n = 431) 
Other industry (n = 64) 
Note: Respondents who answered “don't know” were excluded from this analysis. 
* Question stated “for full-time regular positions that your organization has been having difficulty filling.” 
Economic Conditions—Global Competition and Hiring Strategies ©SHRM 2014 21
Sponsorship for Foreign Nationals for Key Full-time Positions That 
Are Difficult to Fill with Qualified U.S. Employees (All Industries) 
H-1B visas 
Note: Respondents who answered “don't know” were excluded from this analysis. 
O visas 
Economic Conditions—Global Competition and Hiring Strategies ©SHRM 2014 22 
20% 
7% 
2% 
71% 
2% 1% 
3% 
94% 
Have recruited and 
plan to continue 
Have recruited but 
do NOT plan to 
continue 
Have not recruited 
but plan to in the 
next 12 months 
Have not recruited 
and do NOT plan to 
in the next 12 
months 
n = 2,560 n = 2,261
Sponsorship for Foreign Nationals for Key Full-Fime Positions That 
Are Difficult to Fill with Qualified U.S. Employees (All Industries, 
continued) 
TN visas 
Other visas 
Note: Respondents who answered “don't know” were excluded from this analysis. Percentages may not equal 100% due to rounding. 
Economic Conditions—Global Competition and Hiring Strategies ©SHRM 2014 23 
8% 
2% 
3% 
88% 
7% 
2% 
2% 
89% 
Have recruited and 
plan to continue 
Have recruited but 
do NOT plan to 
continue 
Have not recruited 
but plan to in the 
next 12 months 
Have not recruited 
and do NOT plan to 
in the next 12 
months 
n = 2,301 n = 2,131
Sponsorship for Foreign Nationals for Key Full-Time Positions That 
Are Difficult to Fill with Qualified U.S. Employees (All Industries) 
• Organizations with 500 or more employees were more likely than organizations with 1 to 499 employees to indicate 
that they have sponsored foreign nationals for H-1B visas in an attempt to fill key full-time regular positions that 
have been difficult to fill with qualified U.S. employees. Organizations with 2,500 or more employees were more 
likely than organizations with 1 to 2,499 employees to indicate that they have sponsored foreign nationals for H- 
1B visas. 
Economic Conditions—Global Competition and Hiring Strategies ©SHRM 2014 24 
Comparison by organization staff size 
9% 12% 
Note: Only statistically significant differences are shown. 
24% 
39% 36% 
1 to 99 employees 100 to 499 
employees 
500 to 2,499 
employees 
2,500 to 24,999 
employees 
25,000 or more 
employees 
• Organizations with 500 or more employees were more likely than organizations with 1 to 499 employees to indicate 
that they have sponsored foreign nationals for TN visas in an attempt to fill key full-time regular positions that 
have been difficult to fill with qualified U.S. employees. 
3% 4% 
8% 
18% 16% 
1 to 99 employees 100 to 499 
employees 
500 to 2,499 
employees 
2,500 to 24,999 
employees 
25,000 or more 
employees
Sponsorship for Foreign Nationals for Key Full-Time Positions That Are 
Difficult to Fill with Qualified U.S. Employees (All Industries, continued) 
• Organizations with 500 or more employees were more likely than organizations with 1 to 499 employees to indicate 
that they have sponsored foreign nationals for other types of visas in an attempt to fill key full-time regular 
positions that have been difficult to fill with qualified U.S. employees. 
Economic Conditions—Global Competition and Hiring Strategies ©SHRM 2014 25 
Comparison by organization staff size 
3% 4% 
Note: Only statistically significant differences are shown. 
10% 
13% 
17% 
1 to 99 employees 100 to 499 
employees 
500 to 2,499 
employees 
2,500 to 24,999 
employees 
25,000 or more 
employees
Sponsorship for Foreign Nationals for Key Full-Time Positions That 
Are Difficult to Fill with Qualified U.S. Employees (by Industry) 
H-1B visas (specialty occupation workers) 
Have Recruited 
and Plan to 
Continue 
Have Recruited 
but Do NOT Plan 
to Continue 
Have Not 
Recruited but Plan 
to in the Next 12 
Months 
All industries (n = 2,560) 20% 7% 2% 71% 
Accommodation and food services, 
13% 5% 2% 80% 
retail/wholesale trade (n = 233) 
Note: Respondents who answered “don't know” were excluded from this analysis. Percentages may not equal 100% due to rounding. 
Have Not 
Recruited and Do 
NOT Plan to in the 
Next 12 Months 
Economic Conditions—Global Competition and Hiring Strategies ©SHRM 2014 26 
Construction, mining, quarrying, and oil and 
gas extraction (n = 259) 
22% 8% 2% 68% 
Educational services (n = 269) 31% 9% 2% 57% 
Finance, insurance, real estate and rental and 
15% 6% 1% 78% 
leasing (n = 227) 
Government agencies (n = 408) 8% 2% 2% 88% 
Health care and social assistance 
15% 7% 3% 74% 
(n = 269) 
High-tech (n = 130) 51% 7% 3% 39% 
Manufacturing (n = 327) 20% 9% 2% 69% 
Professional, scientific, and technical services 
28% 10% 3% 60% 
(n = 369)
Sponsorship for Foreign Nationals for Key Full-Time Positions That Are 
Difficult to Fill with Qualified U.S. Employees (by Industry, continued) 
O visas (individuals with extraordinary ability or achievement) 
Have Recruited 
and Plan to 
Continue 
Have Recruited 
but Do NOT Plan 
to Continue 
Have Not 
Recruited but Plan 
to in the Next 12 
Months 
All industries (n = 2,261) 2% 1% 2% 94% 
Accommodation and food services, 
1% 0% 2% 97% 
retail/wholesale trade (n = 215) 
Note: Respondents who answered “don't know” were excluded from this analysis. Percentages may not equal 100% due to rounding. 
Have Not 
Recruited and Do 
NOT Plan to in the 
Next 12 Months 
Economic Conditions—Global Competition and Hiring Strategies ©SHRM 2014 27 
Construction, mining, quarrying, and oil and 
gas extraction (n = 223) 
1% 2% 3% 93% 
Educational services (n = 221) 5% 1% 4% 90% 
Finance, insurance, real estate and rental and 
0% 0% 1% 98% 
leasing (n = 206) 
Government agencies (n = 388) 1% 1% 2% 97% 
Health care and social assistance 
2% 1% 3% 94% 
(n = 244) 
High-tech (n = 92) 8% 2% 3% 87% 
Manufacturing (n = 289) 2% 1% 2% 96% 
Professional, scientific, and technical services 
4% 2% 3% 91% 
(n = 317)
Sponsorship for Foreign Nationals for Key Full-Time Positions That Are 
Difficult to Fill with Qualified U.S. Employees (by Industry, continued) 
TN visas (Treaty NAFTA visas for Mexican and Canadian businesspeople) 
Have Recruited 
and Plan to 
Continue 
Have Recruited 
but Do NOT Plan 
to Continue 
Have Not 
Recruited but Plan 
to in the Next 12 
Months 
All industries (n = 2,301) 8% 2% 3% 88% 
Accommodation and food services, 
0% 1% 1% 97% 
retail/wholesale trade (n = 211) 
Note: Respondents who answered “don't know” were excluded from this analysis. Percentages may not equal 100% due to rounding. 
Have Not 
Recruited and Do 
NOT Plan to in the 
Next 12 Months 
Economic Conditions—Global Competition and Hiring Strategies ©SHRM 2014 28 
Construction, mining, quarrying, and oil and 
gas extraction (n = 239) 
14% 2% 3% 82% 
Educational services (n = 225) 8% 2% 2% 88% 
Finance, insurance, real estate and rental and 
4% 0% 1% 94% 
leasing (n = 205) 
Government agencies (n = 385) 2% 0% 1% 97% 
Health care and social assistance 
5% 1% 2% 91% 
(n = 243) 
High-tech (n = 103) 25% 4% 5% 66% 
Manufacturing (n = 297) 8% 3% 3% 86% 
Professional, scientific, and technical services 
14% 3% 5% 79% 
(n = 328)
Sponsorship for Foreign Nationals for Key Full-Time Positions That Are 
Difficult to Fill with Qualified U.S. Employees (by Industry, continued) 
Have Recruited 
and Plan to 
Continue 
Have Recruited 
but Do NOT Plan 
to Continue 
Have Not 
Recruited but Plan 
to in the Next 12 
Months 
All industries (n = 2,131) 7% 2% 2% 90% 
Accommodation and food services, 
9% 1% 1% 89% 
retail/wholesale trade (n = 207) 
Note: Respondents who answered “don't know” were excluded from this analysis. Percentages may not equal 100% due to rounding. 
Have Not 
Recruited and Do 
NOT Plan to in the 
Next 12 Months 
Economic Conditions—Global Competition and Hiring Strategies ©SHRM 2014 29 
Construction, mining, quarrying, and oil and 
gas extraction (n = 208) 
5% 4% 1% 89% 
Educational services (n = 211) 12% 1% 3% 83% 
Finance, insurance, real estate and rental and 
4% 1% 1% 95% 
leasing (n = 196) 
Government agencies (n = 370) 3% 0% 1% 95% 
Health care and social assistance 
5% 0% 1% 93% 
(n = 228) 
High-tech (n = 89) 19% 3% 3% 74% 
Manufacturing (n = 274) 8% 1% 2% 89% 
Professional, scientific, and technical services 
10% 3% 2% 84% 
(n = 289) 
Other visas
Organizations That Hired U.S. Veterans for Full-Time Regular Positions 
in the Last 12 Months (All Industries) 
64% 
24% 
9% 
4% 
Note: n = 2,561. Respondents who answered "don't know" were excluded from this analysis. Percentages do not equal 100% due to rounding. 
Economic Conditions—Global Competition and Hiring Strategies ©SHRM 2014 30 
Yes 
No 
No, but we are considering it 
No, but we have plans to do so in the next 12 months
Organizations That Hired U.S. Veterans for Full-Time Regular Positions 
in the Last 12 Months (by Industry) 
Yes No No, but we are considering it No, but we have plans to do so in the next 12 months 
64% 
70% 
69% 
60% 
50% 
73% 
64% 
61% 
69% 
49% 
24% 
19% 
18% 
24% 
36% 
28% 
23% 
16% 
38% 
Note: Respondents who answered "don't know" were excluded from this analysis. Percentages may not equal 100% due to rounding. 
11% 
19% 
9% 
4% 
7% 
4% 
10% 
8% 
6% 
5% 
6% 
5% 
12% 
11% 
9% 
2% 
3% 
3% 
4% 
4% 
4% 
Economic Conditions—Global Competition and Hiring Strategies ©SHRM 2014 31 
All industries (n = 2,561) 
Accommodation and food services, 
retail/wholesale trade (n = 256) 
Construction, mining, quarrying, and oil and 
gas extraction (n = 278) 
Educational services (n = 250) 
Finance, insurance, real estate and rental and 
leasing (n = 220) 
Government agencies (n = 423) 
Health care and social assistance (n = 247) 
High-tech (n = 111) 
Manufacturing (n = 344) 
Professional, scientific, and technical services 
(n = 362)
Organizations That Hired U.S. Veterans for Full-Time Regular Positions 
in the Last 12 Months (All Industries) 
• Organizations with 100 or more employees were more likely than organizations with 1 to 99 employees to have 
hired U.S. veterans for full-time regular positions in the last 12 months. Organizations with 500 or more employees 
were more likely than organizations with 100 to 499 employees to have hired U.S. veterans for full-time regular 
positions in the last 12 months. Organizations with 25,000 or more employees were more likely than organizations 
with 500 to 2,499 employees to have hired U.S. veterans for full-time regular positions in the last 12 months. 
Economic Conditions—Global Competition and Hiring Strategies ©SHRM 2014 32 
Comparison by organization staff size 
28% 
56% 
Note: Only statistically significant differences are shown. 
81% 
87% 
92% 
1 to 99 employees 100 to 499 
employees 
500 to 2,499 
employees 
2,500 to 24,999 
employees 
25,000 or more 
employees
Demographics 
Economic Conditions—Global Competition and Hiring Strategies ©SHRM 2014 33
Demographics: Organization Industry 
Economic Conditions—Global Competition and Hiring Strategies ©SHRM 2014 34 
Note: n = 3,335. Percentages do not equal 100% due to rounding. 
Percentage 
Accommodation and food services, retail/wholesale trade 10% 
Construction, mining, quarrying, and oil and gas extraction 10% 
Educational services 11% 
Finance, insurance, real estate and rental and leasing 9% 
Government agencies 16% 
Health care and social assistance 10% 
High-tech 5% 
Manufacturing 12% 
Professional, scientific, and technical services 14% 
Other industry 3%
Demographics: Organization Sector (All Industries) 
Economic Conditions—Global Competition and Hiring Strategies ©SHRM 2014 35 
n = 3,335 
45% 
20% 
20% 
15% 
Publicly owned for-profit 
Government 
Privately owned for-profit 
Nonprofit
Demographics: Organization Sector (by Industry) 
Economic Conditions—Global Competition and Hiring Strategies ©SHRM 2014 36 
Note: Percentages may not equal 100% due to rounding. 
Privately Owned 
For-Profit 
Government 
Publicly Owned 
For-Profit 
Nonprofit 
All industries (n = 3,335) 45% 20% 20% 15% 
Accommodation and food services, 
63% 0% 36% 2% 
retail/wholesale trade (n = 330) 
Construction, mining, quarrying, and oil 
and gas extraction (n = 336) 
71% 0% 28% 1% 
Educational services (n = 367) 9% 39% 4% 48% 
Finance, insurance, real estate and rental 
56% 0% 24% 19% 
and leasing (n = 307) 
Government agencies (n = 537) 0% 100% 0% 0% 
Health care and social assistance 
(n = 349) 
32% 0% 9% 59% 
High-tech (n = 156) 54% 0% 44% 2% 
Manufacturing (n = 404) 63% 0% 36% 1% 
Professional, scientific, and technical 
76% 0% 19% 5% 
services (n = 458) 
Other industry (n = 91) 57% 0% 22% 21%
Demographics: Region (All Industries) 
Economic Conditions—Global Competition and Hiring Strategies ©SHRM 2014 37 
n = 3,022 
39% 
23% 
22% 
16% 
South 
West 
Midwest 
Northeast
Demographics: Region (by Industry) 
Economic Conditions—Global Competition and Hiring Strategies ©SHRM 2014 38 
Note: Percentages may not equal 100% due to rounding. 
South West Midwest Northeast 
All industries (n = 3,022) 39% 23% 22% 16% 
Accommodation and food services, 
37% 29% 20% 14% 
retail/wholesale trade (n = 287) 
Construction, mining, quarrying, and oil 
and gas extraction (n = 304) 
44% 25% 18% 13% 
Educational services (n = 330) 36% 18% 26% 20% 
Finance, insurance, real estate and rental 
33% 19% 25% 23% 
and leasing (n = 279) 
Government agencies (n = 494) 48% 24% 21% 6% 
Health care and social assistance 
(n = 323) 
37% 22% 23% 18% 
High-tech (n = 142) 30% 36% 12% 23% 
Manufacturing (n = 365) 36% 16% 33% 16% 
Professional, scientific, and technical 
42% 24% 17% 17% 
services (n = 418) 
Other industry (n = 80) 39% 23% 16% 23%
Demographics: Organization Staff Size (All Industries) 
Economic Conditions—Global Competition and Hiring Strategies ©SHRM 2014 39 
Note: n = 2,945 . Percentages do not equal 100% due to rounding. 
21% 
31% 
22% 
20% 
7% 
1 to 99 employees 
100 to 499 employees 
500 to 2,499 employees 
2,500 to 24,999 employees 
25,000 or more employees
Demographics: Organization Staff Size (by Industry) 
Economic Conditions—Global Competition and Hiring Strategies ©SHRM 2014 40 
Note: Percentages may not equal 100% due to rounding. 
1 to 99 
Employees 
100 to 499 
Employees 
500 to 2,499 
Employees 
2,500 to 24,999 
Employees 
25,000 or More 
Employees 
All industries (n = 2,945) 21% 31% 22% 20% 7% 
Accommodation and food services, 
retail/wholesale trade (n = 278) 
14% 27% 17% 19% 24% 
Construction, mining, quarrying, and 
oil and gas extraction (n = 301) 
23% 33% 20% 20% 3% 
Educational services (n = 318) 10% 29% 32% 25% 3% 
Finance, insurance, real estate and 
29% 31% 20% 14% 6% 
rental and leasing (n = 279) 
Government agencies (n = 470) 13% 32% 30% 21% 4% 
Health care and social assistance 
15% 29% 23% 24% 9% 
(n = 314) 
High-tech (n = 143) 27% 27% 16% 21% 9% 
Manufacturing (n = 355) 17% 32% 22% 23% 6% 
Professional, scientific, and technical 
40% 32% 11% 13% 5% 
services (n = 409) 
Other industry (n = 78) 23% 36% 17% 17% 8%
n = 3,092 
Demographics: Other (All Industries) 
Economic Conditions—Global Competition and Hiring Strategies ©SHRM 2014 41 
U.S.-based operations only 71% 
Multinational operations 29% 
Single-unit organization: An organization 
in which the location and the organization 
are one and the same. 
31% 
Multi-unit organization: An organization 
that has more than one location. 
69% 
Multi-unit headquarters determines HR 
policies and practices 
48% 
Each work location determines HR policies 
and practices 
3% 
A combination of both the work location and 
the multi-unit headquarters determines HR 
policies and practices 
49% 
Is your organization a single-unit organization or a 
multi-unit organization? 
For multi-unit organizations, are HR policies and practices 
determined by the multi-unit headquarters, by each work 
location or by both? 
Does your organization have U.S.-based 
operations (business units) only, or does it 
operate multinationally? 
n = 3,116 
n = 2,223
42 
SHRM Survey Findings 
Survey Methodology 
• Response rate = 13% 
• 3,335 HR professionals participated in this survey from a randomly selected sample of SHRM’s 
membership from nine different industries: 
» Accommodation and food services, retail/wholesale trade. 
» Construction, mining, quarrying, and oil and gas extraction. 
» Educational services. 
» Finance, insurance, real estate and rental and leasing. 
» Government agencies. 
» Health care and social assistance. 
» High-tech. 
» Manufacturing. 
» Professional, scientific, and technical services. 
• Margin of error +/-2% 
• Survey fielded December 16, 2013 - January 16, 2014 
Economic Conditions—Global Competition and Hiring Strategies ©SHRM 2014
Additional SHRM Resources 
• SHRM Leading Indicators of National Employment (LINE) 
» http://www.shrm.org/research/monthlyemploymentindices/line/pages/default.aspx 
• SHRM Jobs Outlook Survey (JOS) 
» http://www.shrm.org/research/monthlyemploymentindices/lmo/pages/default.aspx 
• SHRM Metro Economic Outlooks 
» http://www.shrm.org/research/monthlyemploymentindices/pages/metroeconomicoutlooks.aspx 
• SHRM’s Workforce Readiness Resource Page 
» http://www.shrm.org/hrdisciplines/staffingmanagement/articles/pages/workforcereadiness.aspx 
• SHRM Foundation: What’s Next: Future Global Trends Affecting Your Organization, Evolution of Work 
and the Worker 
» http://www.shrm.org/about/foundation/shapingthefuture/documents/2- 
14%20theme%201%20paper-final%20for%20web.pdf 
Economic Conditions—Global Competition and Hiring Strategies ©SHRM 2014 43
About SHRM Research 
For more survey/poll findings, visit shrm.org/surveys 
For more information about SHRM’s Customized Research Services, visit 
shrm.org/customizedresearch 
Follow us on Twitter @SHRM_Research 
Economic Conditions—Global Competition and Hiring Strategies ©SHRM 2014 44 
Project lead: 
Tanya Mulvey, researcher, SHRM Research 
Project contributors: 
Alexander Alonso, Ph.D., SPHR, vice president, SHRM Research 
Evren Esen, director, Survey Programs, SHRM Research 
Yan Dong, Survey Research Center, SHRM Research 
Christina Lee, researcher, SHRM Research 
Qikun Niu, intern, SHRM Research 
Jennifer Schramm, manager, Workplace Trends and Forecasting, SHRM Research 
Copy editor: 
Katya Scanlan, SHRM Knowledge Center
Founded in 1948, the Society for Human Resource Management (SHRM) is the 
world’s largest HR membership organization devoted to human resource management. 
Representing more than 275,000 members in over 160 countries, the Society is the 
leading provider of resources to serve the needs of HR professionals and advance the 
professional practice of human resource management. SHRM has more than 575 
affiliated chapters within the United States and subsidiary offices in China, India and 
United Arab Emirates. Visit us at shrm.org. 
Economic Conditions—Global Competition and Hiring Strategies ©SHRM 2014 45 
About SHRM

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SHRM Survey Reveals Global Competition, Hiring Strategies

  • 1. SHRM Survey Findings: 2014 Economic Conditions— Global Competition and Hiring Strategies October 30, 2014
  • 2. • This is Part 3 of a series of SHRM survey results about the state of jobs and skills in the current economic condition, which relates to a SHRM survey series about the ongoing impact of the U.S. and global recession from 2007 to 2012. Overall results will be reported separately in three different topic areas: » Overall financial health and hiring. » Recruiting and skills gaps. » Global competition and hiring strategies. • Overall results for 2013 will also be reported separately for California. • Industry-specific results for the nine industries that were included in the sample will also be reported for each question throughout the report. The nine industries are: » Accommodation and food services, retail/wholesale trade. » Construction, mining, quarrying, and oil and gas extraction. » Educational services. » Finance, insurance, real estate and rental and leasing. » Government agencies. » Health care and social assistance. » High-tech. » Manufacturing. » Professional, scientific, and technical services. Economic Conditions—Global Competition and Hiring Strategies ©SHRM 2014 2 Introduction
  • 3. • What strategies have organizations been using to deal with recruiting challenges for full-time regular positions? Of the 50% of organizations that indicated they were having difficulty recruiting for full-time regular positions, more than one-half (54%) used social media to deal with such challenges, followed by collaborating with educational institutions (48%) and expanding advertising efforts (41%). Organizations have also applied strategies that focus on using current employees, including training existing employees to take on the hard-to-fill positions (39%) and increasing retention efforts (37%). » Larger organizations were more likely to report using social media and collaborating with educational institutions to deal with recruiting challenges compared with smaller organizations. » Organizations in the high-tech and the professional, scientific, and technical services industries were most likely to use social media to deal with recruiting challenges (74% and 65%, respectively). » The most effective strategies for dealing with recruiting challenges included using social media (51%), expanding advertising efforts (51%), using a recruitment agency (51%) and training existing employees to take on the hard-to-fill positions (49%). • Are organizations facing global competition when recruiting applicants for hard-to-fill jobs? Fourteen percent of organizations believe they are facing global competition for qualified applicants for jobs they are having difficulty filling, similar to 13% reported in 2012. » Organizations in the high-tech industry (37%) were more likely than those in other industries to believe that they are facing global competition for hard-to-fill jobs. Economic Conditions—Global Competition and Hiring Strategies ©SHRM 2014 3 Key Findings
  • 4. Key Findings (continued) • Have organizations been hiring workers from outside the U.S. for jobs that have been difficult to fill? One-fifth (20%) of organizations have sponsored foreign nationals for H-1B visas in an attempt to fill key full-time regular positions that have been difficult to fill with qualified U.S. employees. For O visas, TN visas and other visas, the percentages were 2%, 8% and 7%, respectively. » Overall, larger organizations were more likely than smaller organizations to have sponsored foreign nationals for various types of visas. » The high-tech industry is more likely than other industries to have hired workers from outside the U.S. and to plan to continue in an attempt to recruit for hard-to-fill jobs (51% for H-1B visas and 25% for TN visas, respectively). • Have organizations been hiring U.S. veterans for jobs that have been difficult to fill? Almost two-thirds (64%) of organizations reported hiring U.S. veterans for full-time regular positions in the last 12 months, an increase from 39% in 2011 and 58% in 2012. » Larger organizations were more likely than smaller organizations to have hired U.S. veterans in an attempt to recruit for hard-to-fill jobs. » Government agencies (73%) were more likely than organizations in other industries to have hired U.S. veterans in an attempt to recruit for hard-to-fill jobs. Economic Conditions—Global Competition and Hiring Strategies ©SHRM 2014 4
  • 5. What Do These Findings Mean for the HR Profession? • In their desire to find workers with skills that match their organization’s job openings, HR professionals should consider partnerships or some form of outreach with local educational institutions. Private-sector collaboration with vocational schools, which can involve developing curricula that help build skills required by local employers, has become a popular approach in some U.S. cities. Nearly half of the respondents to this survey said they have collaborated with educational institutions to deal with recruiting challenges. • Recent research by SHRM has shown that many employers have cut back on funding for some forms of professional and career development, such as tuition assistance and cross-training for employees. This runs counterintuitive to efforts to find properly skilled individuals for open positions, and may be due only to economic conditions that have caused some employers to tighten their budgets. Nonetheless, professional development assistance should be an important tool for HR professionals to strengthen the skills of their employees. Two-fifths of respondents to this survey said training existing employees for hard-to-fill positions was effective when dealing with recruiting challenges. • Across all industries, high-tech appears to have the greatest demand for highly skilled workers. The sector has been a strong performer in the U.S. economy, but HR professionals in that industry should make concerted efforts to train employees and develop partnerships to recruit and retain high-skilled workers. The high-tech industry was most likely to recruit globally for hard-to-fill positions, and its HR professionals, more frequently than in all other sectors, identified global competition for talent as a recruiting challenge for their organization. Economic Conditions—Global Competition and Hiring Strategies ©SHRM 2014 5
  • 6. Strategies Organizations Used to Deal with Recruiting Challenges for Full-Time Regular Positions (All Industries) 54% 48% 37% 41% 39% 33% 39% 37% 32% 37% 33% 32% 47% 21% Note: Only respondents whose organizations were having a difficult time recruiting for certain types of jobs were asked this question. Respondents who answered “don't know” were excluded from this analysis. Percentages do not equal 100% due to multiple response options. *Response was not included in the 2012 survey. Economic Conditions—Global Competition and Hiring Strategies ©SHRM 2014 6 Using social media* Collaborating with educational institutions Expanding advertising efforts Training existing employees to take on the hard-to-fill positions Using a recruitment agency* Increasing retention efforts Expanding training programs to help improve skills of new hires Targeting passive job seekers* Seeking talent from nontraditional sources (e.g., veterans, retirees)* 2013 (n = 2,900) 2012 (n = 1,635)
  • 7. Strategies Organizations Used to Deal with Recruiting Challenges for Full-Time Regular Positions (All Industries, continued) 30% 26% 24% 23% 19% 14% 7% Note: Only respondents whose organizations were having a difficult time recruiting for certain types of jobs were asked this question. Respondents who answered “don't know” were excluded from this analysis. Percentages do not equal 100% due to multiple response options. *Response was not included in the 2012 survey. Economic Conditions—Global Competition and Hiring Strategies ©SHRM 2014 7 3% 7% 36% 22% 24% 5% 5% 8% Expanding geographic search region Using/enhancing employee referral program* Improving compensation* Offering more flexible work arrangements Providing monetary incentives to candidates (e.g., signing bonus) Improving benefits package* Offering new job perks Other None; no recruiting strategies used 2013 (n = 2,900) 2012 (n = 1,635)
  • 8. Strategies Organizations Used to Deal with Recruiting Challenges for Full-Time Regular Positions (All Industries) Comparison by organization staff size • Organizations with 100 or more employees were more likely than organizations with 1 to 99 employees to indicate that they are expanding the geographic search region to deal with recruiting challenges. Organizations with 500 to 24,999 employees were more likely than organizations with 100 to 499 employees to indicate that they are expanding the geographic search region to deal with recruiting challenges. Economic Conditions—Global Competition and Hiring Strategies ©SHRM 2014 8 20% 27% Note: Only statistically significant differences are shown. 34% 39% 33% 1 to 99 employees 100 to 499 employees 500 to 2,499 employees 2,500 to 24,999 employees 25,000 or more employees • Organizations with 500 or more employees were more likely than organizations with 1 to 99 employees to indicate that they are using social media to deal with recruiting challenges. Organizations with 2,500 or more employees were more likely than organizations with 100 to 499 employees to indicate that they are using social media to deal with recruiting challenges. 45% 52% 57% 62% 65% 1 to 99 employees 100 to 499 employees 500 to 2,499 employees 2,500 to 24,999 employees 25,000 or more employees
  • 9. Strategies Organizations Used to Deal with Recruiting Challenges for Full-Time Regular Positions (All Industries, continued) Comparison by organization staff size • Organizations with 100 or more employees were more likely than organizations with 1 to 99 employees to indicate that they are collaborating with educational institutions to deal with recruiting challenges. Organizations with 2,500 or more employees were more likely than organizations with 1 to 499 employees to indicate that they are collaborating with educational institutions to deal with recruiting challenges. 47% 52% 57% Economic Conditions—Global Competition and Hiring Strategies ©SHRM 2014 9 34% Note: Only statistically significant differences are shown. 66% 1 to 99 employees 100 to 499 employees 500 to 2,499 employees 2,500 to 24,999 employees 25,000 or more employees • Organizations with 100 or more employees were more likely than organizations with 1 to 99 employees to indicate that they are seeking talent from nontraditional sources (e.g., veterans, retirees) to deal with recruiting challenges. Organizations with 2,500 or more employees were more likely than organizations with 1 to 2,499 employees to indicate that they are seeking talent from nontraditional sources (e.g., veterans, retirees) to deal with recruiting challenges. 19% 27% 34% 42% 58% 1 to 99 employees 100 to 499 employees 500 to 2,499 employees 2,500 to 24,999 employees 25,000 or more employees
  • 10. Strategies Organizations Used to Deal with Recruiting Challenges for Full-time Regular Positions (All Industries, Continued) Comparison by organization staff size • Organizations with 500 or more employees were more likely than organizations with 1 to 99 employees to indicate that they are increasing retention efforts to deal with recruiting challenges. Organizations with 2,500 or more employees were more likely than organizations with 1 to 499 employees to indicate that they are increasing retention efforts to deal with recruiting challenges. 29% 34% 40% 43% Economic Conditions—Global Competition and Hiring Strategies ©SHRM 2014 10 Note: Only statistically significant differences are shown. 51% 1 to 99 employees 100 to 499 employees 500 to 2,499 employees 2,500 to 24,999 employees 25,000 or more employees • Organizations with 500 or more employees were more likely than organizations with 1 to 99 employees to indicate that they are providing monetary incentives to candidates (e.g., signing bonus) to deal with recruiting challenges. Organizations with 2,500 or more employees were more likely than organizations with 1 to 499 employees to indicate that they are providing monetary incentives to candidates (e.g., signing bonus) to deal with recruiting challenges. 12% 17% 20% 27% 30% 1 to 99 employees 100 to 499 employees 500 to 2,499 employees 2,500 to 24,999 employees 25,000 or more employees
  • 11. Strategies Organizations Used to Deal with Recruiting Challenges for Full-Time Regular Positions (All Industries, continued) • Organizations with 1 to 99 employees were more likely than organizations with 500 to 24,999 employees to indicate that they are improving the benefits package to deal with recruiting challenges. Economic Conditions—Global Competition and Hiring Strategies ©SHRM 2014 11 Comparison by organization staff size 19% Note: Only statistically significant differences are shown. 12% 11% 13% 1 to 99 employees 500 to 2,499 employees 2,500 to 24,999 employees 25,000 or more employees
  • 12. Strategies Organizations Used to Deal with Recruiting Challenges for Full-Time Regular Positions (by Industry) Note: Respondents who answered "don't know" were excluded from this analysis. Percentages do not equal 100% due to multiple response options. Economic Conditions—Global Competition and Hiring Strategies ©SHRM 2014 12 Using Social Media Collaborating with Educational Institutions Expanding Advertising Efforts Training Existing Employees to Take on the Hard-to-Fill Positions Using a Recruitmen t Agency Increasing Retention Efforts All industries (n = 2,900) 54% 48% 41% 39% 39% 37% Accommodation and food services, retail/wholesale trade (n = 280) 60% 51% 38% 49% 33% 43% Construction, mining, quarrying, and oil and gas extraction (n = 290) 50% 51% 41% 42% 47% 37% Educational services (n = 305) 48% 39% 52% 26% 20% 30% Finance, insurance, real estate and 59% 49% 38% 37% 50% 40% rental and leasing (n = 267) Government agencies (n = 463) 44% 39% 45% 39% 15% 27% Health care and social assistance (n = 53% 55% 46% 42% 37% 48% 301) High-tech (n = 137) 74% 56% 28% 38% 61% 45% Manufacturing (n = 365) 50% 56% 41% 48% 60% 38% Professional, scientific, and technical 65% 46% 34% 32% 47% 39% services (n = 410)
  • 13. Strategies Organizations Used to Deal with Recruiting Challenges for Full-Time Regular Positions (by Industry, continued) Note: Respondents who answered "don't know" were excluded from this analysis. Percentages do not equal 100% due to multiple response options. Economic Conditions—Global Competition and Hiring Strategies ©SHRM 2014 13 Expanding Training Programs to Help Improve Skills of New Hires Targeting Passive Job Seekers Seeking Talent from Nontraditional Sources Expanding Geographic Search Region Using/Enhancing Employee Referral Program Improving Compensation All industries (n = 2,900) 37% 33% 32% 30% 26% 24% Accommodation and food services, 45% 32% 38% 24% 34% 30% retail/wholesale trade (n = 280) Construction, mining, quarrying, and oil and gas extraction (n = 290) 42% 36% 41% 33% 31% 26% Educational services (n = 305) 33% 18% 31% 31% 9% 16% Finance, insurance, real estate and rental and leasing (n = 267) 37% 39% 27% 23% 35% 27% Government agencies (n = 463) 33% 16% 32% 28% 6% 19% Health care and social assistance (n 37% 32% 22% 25% 27% 22% = 301) High-tech (n = 137) 34% 57% 35% 42% 47% 34% Manufacturing (n = 365) 40% 37% 36% 34% 25% 27% Professional, scientific, and technical 38% 49% 29% 34% 37% 26% services (n = 410)
  • 14. Strategies Organizations Used to Deal with Recruiting Challenges for Full-time Regular Positions (by Industry, continued) Note: Respondents who answered "don't know" were excluded from this analysis. Percentages do not equal 100% due to multiple response options. Economic Conditions—Global Competition and Hiring Strategies ©SHRM 2014 14 Offering More Flexible Work Arrangements Providing Monetary Incentives to Candidates Improving Benefits Package Offering New Job Perks Other None; No Recruiting Strategies Used All industries (n = 2,900) 23% 19% 14% 7% 3% 7% Accommodation and food services, 23% 19% 20% 10% 2% 5% retail/wholesale trade (n = 280) Construction, mining, quarrying, and oil and gas extraction (n = 290) 20% 25% 20% 8% 2% 5% Educational services (n = 305) 15% 8% 11% 5% 5% 11% Finance, insurance, real estate and 26% 21% 14% 7% 2% 7% rental and leasing (n = 267) Government agencies (n = 463) 25% 5% 8% 5% 5% 13% Health care and social assistance (n 20% 28% 11% 4% 2% 5% = 301) High-tech (n = 137) 36% 39% 20% 12% 4% 4% Manufacturing (n = 365) 15% 21% 13% 6% 4% 5% Professional, scientific, and technical 29% 25% 15% 8% 2% 6% services (n = 410)
  • 15. Recruiting Strategies Organizations Feel Are Most Effective (All Industries) 51% 51% 51% 49% 42% 42% 41% 40% 37% Note: n = 102-1,571. Respondents who answered “don't know” were excluded from this analysis. Respondents were asked only about those recruiting strategies that their organizations were using and were allowed to select up to three options. Percentages do not equal 100% due to multiple response options. Economic Conditions—Global Competition and Hiring Strategies ©SHRM 2014 15 Expanding advertising efforts Using a recruitment agency Using social media Training existing employees to take on the hard-to-fill positions Targeting passive job seekers Using/enhancing employee referral program Improving compensation package Offering more flexible work arrangements Collaborating with educational institutions
  • 16. Recruiting Strategies Organizations Feel Are Most Effective (All Industries, continued) 37% 33% 33% 31% 29% 27% 12% 31% Expanding training programs to help improve skills of new hires Expanding geographic search region Increasing retention efforts Providing monetary incentives to candidates (e.g., signing bonus) Improving benefits package Seeking talent from nontraditional sources (e.g., veterans, retirees) Offering new job perks Other Note: n = 102-1,571. Respondents who answered “don't know” were excluded from this analysis. Respondents were asked only about those recruiting strategies that their organizations were using and were allowed to select up to three options. Percentages do not equal 100% due to multiple response options. Economic Conditions—Global Competition and Hiring Strategies ©SHRM 2014 16
  • 17. Recruiting Strategies Organizations Feel Are Most Effective (by Industry) Note: Respondents who answered “don't know” were excluded from this analysis. Respondents were asked only about those recruiting strategies that their organizations were using and were allowed to select up to three options. Percentages do not equal 100% due to multiple response options. “-” Percentage was not reportable due to small sample size (n < 30). Economic Conditions—Global Competition and Hiring Strategies ©SHRM 2014 17 Expanding Advertising Efforts Using a Recruitment Agency Using Social Media Training Existing Employees to Take on the Hard-to- Fill Positions Targeting Passive Job Seekers Using/Enhancing Employee Referral Program All industries (n = 102 - 1,571) 51% 51% 51% 49% 42% 42% Accommodation and food services, 51% 40% 53% 45% 46% 39% retail/wholesale trade (n = 52 - 169) Construction, mining, quarrying, and oil and gas extraction (n = 57 - 149) 45% 57% 47% 48% 43% 54% Educational services (n = 32 - 158) 66% 36% 53% 53% 45% - Finance, insurance, real estate and rental and leasing (n = 37 - 156) 49% 55% 52% 53% 44% 46% Government agencies (n = 37 - 207) 61% 29% 54% 60% 34% - Health care and social assistance (n = 32 - 165) 55% 44% 50% 53% 29% 49% High-tech (n = 39 - 101) 31% 47% 55% 31% 44% 37% Manufacturing (n = 48 - 219) 35% 68% 43% 49% 45% 29% Professional, scientific, and technical 44% 49% 52% 45% 45% 46% services (n = 34 - 267)
  • 18. Recruiting Strategies Organizations Feel Are Most Effective (by Industry, continued) Note: Respondents who answered “don't know” were excluded from this analysis. Respondents were asked only about those recruiting strategies that their organizations were using and were allowed to select up to three options. Percentages do not equal 100% due to multiple response options. “-” Percentage was not reportable due to small sample size (n < 30). Economic Conditions—Global Competition and Hiring Strategies ©SHRM 2014 18 Improving Compensation Package Offering More Flexible Work Arrangements Collaborating with Educational Institutions Expanding Training Programs to Help Improve Skills of New Hires Expanding Geographic Search Region Increasing Retention Efforts All industries (n = 102 - 1,571) 41% 40% 37% 37% 33% 33% Accommodation and food services, retail/wholesale trade 39% 39% 34% 42% 27% 43% (n = 52 - 169) Construction, mining, quarrying, and oil and gas extraction (n = 57 - 149) 41% 32% 39% 32% 30% 26% Educational services (n = 32 - 158) 47% 51% 51% 44% 31% 36% Finance, insurance, real estate and 44% 36% 28% 45% 30% 34% rental and leasing (n = 37 - 156) Government agencies (n = 37 - 207) 55% 46% 37% 37% 46% 29% Health care and social assistance (n = 32 - 165) 35% 42% 43% 41% 34% 38% High-tech (n = 39 - 101) 45% 33% 27% 23% 33% 35% Manufacturing (n = 48 - 219) 41% 38% 37% 34% 30% 25% Professional, scientific, and technical 31% 36% 37% 32% 27% 32% services (n = 34 - 267)
  • 19. Recruiting Strategies Organizations Feel Are Most Effective (by Industry, continued) Providing Monetary Incentives To Candidates (e.g., Signing Bonus) Improving Benefits Package Seeking Talent From Nontraditional Sources (e.g., Veterans, Retirees) Offering New Job Perks All industries (n = 102 - 1,571) 31% 29% 27% 12% Accommodation and food services, 29% 29% 34% - retail/wholesale trade (n = 52 - 169) Note: Respondents who answered “don't know” were excluded from this analysis. Respondents were asked only about those recruiting strategies that their organizations were using and were allowed to select up to three options. Percentages do not equal 100% due to multiple response options. “-” Percentage was not reportable due to small sample size (n < 30). Economic Conditions—Global Competition and Hiring Strategies ©SHRM 2014 19 Construction, mining, quarrying, and oil and gas extraction (n = 57 - 149) 31% 28% 27% - Educational services (n = 32 - 158) - 38% 28% - Finance, insurance, real estate and rental and leasing (n = 37 - 156) 25% 27% 21% - Government agencies (n = 37 - 207) - 41% 43% - Health care and social assistance 34% 25% 24% - (n = 32 - 165) High-tech (n = 39 - 101) 25% - 25% - Manufacturing (n = 48 - 219) 30% 42% 20% - Professional, scientific, and technical services (n = 34 - 267) 33% 21% 18% 9%
  • 20. Do You Believe That Your Organization Is Facing Global Competition (i.e., Competition from Other Countries) for Talent for Hard-to-Fill* Jobs? (All Industries) 2012 Note: Respondents who answered “don't know” were excluded from this analysis. * Question stated “for full-time regular positions that your organization has been having difficulty filling.” 2013 Economic Conditions—Global Competition and Hiring Strategies ©SHRM 2014 20 Yes 23% No 77% 2011 Yes 13% No 87% Yes 14% No 86% n = 720 n = 1,492 n = 2,253
  • 21. Do You Believe That Your Organization Is Facing Global Competition (i.e., Competition from Other Countries) for Talent for Hard-to-Fill* Jobs? (by Industry) 14% 37% 22% 20% 18% 12% 11% 9% 8% 8% 8% All industries (n = 2,253) High-tech (n = 104) Construction, mining, quarrying, and oil and gas extraction (n = 269) Manufacturing (n = 312) Professional, scientific, and technical services (n = 354) Educational services (n = 265) Accommodation and food services, retail/wholesale trade (n = 240) Finance, insurance, real estate and rental and leasing (n = 232) Health care and social assistance (n = 282) Government agencies (n = 431) Other industry (n = 64) Note: Respondents who answered “don't know” were excluded from this analysis. * Question stated “for full-time regular positions that your organization has been having difficulty filling.” Economic Conditions—Global Competition and Hiring Strategies ©SHRM 2014 21
  • 22. Sponsorship for Foreign Nationals for Key Full-time Positions That Are Difficult to Fill with Qualified U.S. Employees (All Industries) H-1B visas Note: Respondents who answered “don't know” were excluded from this analysis. O visas Economic Conditions—Global Competition and Hiring Strategies ©SHRM 2014 22 20% 7% 2% 71% 2% 1% 3% 94% Have recruited and plan to continue Have recruited but do NOT plan to continue Have not recruited but plan to in the next 12 months Have not recruited and do NOT plan to in the next 12 months n = 2,560 n = 2,261
  • 23. Sponsorship for Foreign Nationals for Key Full-Fime Positions That Are Difficult to Fill with Qualified U.S. Employees (All Industries, continued) TN visas Other visas Note: Respondents who answered “don't know” were excluded from this analysis. Percentages may not equal 100% due to rounding. Economic Conditions—Global Competition and Hiring Strategies ©SHRM 2014 23 8% 2% 3% 88% 7% 2% 2% 89% Have recruited and plan to continue Have recruited but do NOT plan to continue Have not recruited but plan to in the next 12 months Have not recruited and do NOT plan to in the next 12 months n = 2,301 n = 2,131
  • 24. Sponsorship for Foreign Nationals for Key Full-Time Positions That Are Difficult to Fill with Qualified U.S. Employees (All Industries) • Organizations with 500 or more employees were more likely than organizations with 1 to 499 employees to indicate that they have sponsored foreign nationals for H-1B visas in an attempt to fill key full-time regular positions that have been difficult to fill with qualified U.S. employees. Organizations with 2,500 or more employees were more likely than organizations with 1 to 2,499 employees to indicate that they have sponsored foreign nationals for H- 1B visas. Economic Conditions—Global Competition and Hiring Strategies ©SHRM 2014 24 Comparison by organization staff size 9% 12% Note: Only statistically significant differences are shown. 24% 39% 36% 1 to 99 employees 100 to 499 employees 500 to 2,499 employees 2,500 to 24,999 employees 25,000 or more employees • Organizations with 500 or more employees were more likely than organizations with 1 to 499 employees to indicate that they have sponsored foreign nationals for TN visas in an attempt to fill key full-time regular positions that have been difficult to fill with qualified U.S. employees. 3% 4% 8% 18% 16% 1 to 99 employees 100 to 499 employees 500 to 2,499 employees 2,500 to 24,999 employees 25,000 or more employees
  • 25. Sponsorship for Foreign Nationals for Key Full-Time Positions That Are Difficult to Fill with Qualified U.S. Employees (All Industries, continued) • Organizations with 500 or more employees were more likely than organizations with 1 to 499 employees to indicate that they have sponsored foreign nationals for other types of visas in an attempt to fill key full-time regular positions that have been difficult to fill with qualified U.S. employees. Economic Conditions—Global Competition and Hiring Strategies ©SHRM 2014 25 Comparison by organization staff size 3% 4% Note: Only statistically significant differences are shown. 10% 13% 17% 1 to 99 employees 100 to 499 employees 500 to 2,499 employees 2,500 to 24,999 employees 25,000 or more employees
  • 26. Sponsorship for Foreign Nationals for Key Full-Time Positions That Are Difficult to Fill with Qualified U.S. Employees (by Industry) H-1B visas (specialty occupation workers) Have Recruited and Plan to Continue Have Recruited but Do NOT Plan to Continue Have Not Recruited but Plan to in the Next 12 Months All industries (n = 2,560) 20% 7% 2% 71% Accommodation and food services, 13% 5% 2% 80% retail/wholesale trade (n = 233) Note: Respondents who answered “don't know” were excluded from this analysis. Percentages may not equal 100% due to rounding. Have Not Recruited and Do NOT Plan to in the Next 12 Months Economic Conditions—Global Competition and Hiring Strategies ©SHRM 2014 26 Construction, mining, quarrying, and oil and gas extraction (n = 259) 22% 8% 2% 68% Educational services (n = 269) 31% 9% 2% 57% Finance, insurance, real estate and rental and 15% 6% 1% 78% leasing (n = 227) Government agencies (n = 408) 8% 2% 2% 88% Health care and social assistance 15% 7% 3% 74% (n = 269) High-tech (n = 130) 51% 7% 3% 39% Manufacturing (n = 327) 20% 9% 2% 69% Professional, scientific, and technical services 28% 10% 3% 60% (n = 369)
  • 27. Sponsorship for Foreign Nationals for Key Full-Time Positions That Are Difficult to Fill with Qualified U.S. Employees (by Industry, continued) O visas (individuals with extraordinary ability or achievement) Have Recruited and Plan to Continue Have Recruited but Do NOT Plan to Continue Have Not Recruited but Plan to in the Next 12 Months All industries (n = 2,261) 2% 1% 2% 94% Accommodation and food services, 1% 0% 2% 97% retail/wholesale trade (n = 215) Note: Respondents who answered “don't know” were excluded from this analysis. Percentages may not equal 100% due to rounding. Have Not Recruited and Do NOT Plan to in the Next 12 Months Economic Conditions—Global Competition and Hiring Strategies ©SHRM 2014 27 Construction, mining, quarrying, and oil and gas extraction (n = 223) 1% 2% 3% 93% Educational services (n = 221) 5% 1% 4% 90% Finance, insurance, real estate and rental and 0% 0% 1% 98% leasing (n = 206) Government agencies (n = 388) 1% 1% 2% 97% Health care and social assistance 2% 1% 3% 94% (n = 244) High-tech (n = 92) 8% 2% 3% 87% Manufacturing (n = 289) 2% 1% 2% 96% Professional, scientific, and technical services 4% 2% 3% 91% (n = 317)
  • 28. Sponsorship for Foreign Nationals for Key Full-Time Positions That Are Difficult to Fill with Qualified U.S. Employees (by Industry, continued) TN visas (Treaty NAFTA visas for Mexican and Canadian businesspeople) Have Recruited and Plan to Continue Have Recruited but Do NOT Plan to Continue Have Not Recruited but Plan to in the Next 12 Months All industries (n = 2,301) 8% 2% 3% 88% Accommodation and food services, 0% 1% 1% 97% retail/wholesale trade (n = 211) Note: Respondents who answered “don't know” were excluded from this analysis. Percentages may not equal 100% due to rounding. Have Not Recruited and Do NOT Plan to in the Next 12 Months Economic Conditions—Global Competition and Hiring Strategies ©SHRM 2014 28 Construction, mining, quarrying, and oil and gas extraction (n = 239) 14% 2% 3% 82% Educational services (n = 225) 8% 2% 2% 88% Finance, insurance, real estate and rental and 4% 0% 1% 94% leasing (n = 205) Government agencies (n = 385) 2% 0% 1% 97% Health care and social assistance 5% 1% 2% 91% (n = 243) High-tech (n = 103) 25% 4% 5% 66% Manufacturing (n = 297) 8% 3% 3% 86% Professional, scientific, and technical services 14% 3% 5% 79% (n = 328)
  • 29. Sponsorship for Foreign Nationals for Key Full-Time Positions That Are Difficult to Fill with Qualified U.S. Employees (by Industry, continued) Have Recruited and Plan to Continue Have Recruited but Do NOT Plan to Continue Have Not Recruited but Plan to in the Next 12 Months All industries (n = 2,131) 7% 2% 2% 90% Accommodation and food services, 9% 1% 1% 89% retail/wholesale trade (n = 207) Note: Respondents who answered “don't know” were excluded from this analysis. Percentages may not equal 100% due to rounding. Have Not Recruited and Do NOT Plan to in the Next 12 Months Economic Conditions—Global Competition and Hiring Strategies ©SHRM 2014 29 Construction, mining, quarrying, and oil and gas extraction (n = 208) 5% 4% 1% 89% Educational services (n = 211) 12% 1% 3% 83% Finance, insurance, real estate and rental and 4% 1% 1% 95% leasing (n = 196) Government agencies (n = 370) 3% 0% 1% 95% Health care and social assistance 5% 0% 1% 93% (n = 228) High-tech (n = 89) 19% 3% 3% 74% Manufacturing (n = 274) 8% 1% 2% 89% Professional, scientific, and technical services 10% 3% 2% 84% (n = 289) Other visas
  • 30. Organizations That Hired U.S. Veterans for Full-Time Regular Positions in the Last 12 Months (All Industries) 64% 24% 9% 4% Note: n = 2,561. Respondents who answered "don't know" were excluded from this analysis. Percentages do not equal 100% due to rounding. Economic Conditions—Global Competition and Hiring Strategies ©SHRM 2014 30 Yes No No, but we are considering it No, but we have plans to do so in the next 12 months
  • 31. Organizations That Hired U.S. Veterans for Full-Time Regular Positions in the Last 12 Months (by Industry) Yes No No, but we are considering it No, but we have plans to do so in the next 12 months 64% 70% 69% 60% 50% 73% 64% 61% 69% 49% 24% 19% 18% 24% 36% 28% 23% 16% 38% Note: Respondents who answered "don't know" were excluded from this analysis. Percentages may not equal 100% due to rounding. 11% 19% 9% 4% 7% 4% 10% 8% 6% 5% 6% 5% 12% 11% 9% 2% 3% 3% 4% 4% 4% Economic Conditions—Global Competition and Hiring Strategies ©SHRM 2014 31 All industries (n = 2,561) Accommodation and food services, retail/wholesale trade (n = 256) Construction, mining, quarrying, and oil and gas extraction (n = 278) Educational services (n = 250) Finance, insurance, real estate and rental and leasing (n = 220) Government agencies (n = 423) Health care and social assistance (n = 247) High-tech (n = 111) Manufacturing (n = 344) Professional, scientific, and technical services (n = 362)
  • 32. Organizations That Hired U.S. Veterans for Full-Time Regular Positions in the Last 12 Months (All Industries) • Organizations with 100 or more employees were more likely than organizations with 1 to 99 employees to have hired U.S. veterans for full-time regular positions in the last 12 months. Organizations with 500 or more employees were more likely than organizations with 100 to 499 employees to have hired U.S. veterans for full-time regular positions in the last 12 months. Organizations with 25,000 or more employees were more likely than organizations with 500 to 2,499 employees to have hired U.S. veterans for full-time regular positions in the last 12 months. Economic Conditions—Global Competition and Hiring Strategies ©SHRM 2014 32 Comparison by organization staff size 28% 56% Note: Only statistically significant differences are shown. 81% 87% 92% 1 to 99 employees 100 to 499 employees 500 to 2,499 employees 2,500 to 24,999 employees 25,000 or more employees
  • 33. Demographics Economic Conditions—Global Competition and Hiring Strategies ©SHRM 2014 33
  • 34. Demographics: Organization Industry Economic Conditions—Global Competition and Hiring Strategies ©SHRM 2014 34 Note: n = 3,335. Percentages do not equal 100% due to rounding. Percentage Accommodation and food services, retail/wholesale trade 10% Construction, mining, quarrying, and oil and gas extraction 10% Educational services 11% Finance, insurance, real estate and rental and leasing 9% Government agencies 16% Health care and social assistance 10% High-tech 5% Manufacturing 12% Professional, scientific, and technical services 14% Other industry 3%
  • 35. Demographics: Organization Sector (All Industries) Economic Conditions—Global Competition and Hiring Strategies ©SHRM 2014 35 n = 3,335 45% 20% 20% 15% Publicly owned for-profit Government Privately owned for-profit Nonprofit
  • 36. Demographics: Organization Sector (by Industry) Economic Conditions—Global Competition and Hiring Strategies ©SHRM 2014 36 Note: Percentages may not equal 100% due to rounding. Privately Owned For-Profit Government Publicly Owned For-Profit Nonprofit All industries (n = 3,335) 45% 20% 20% 15% Accommodation and food services, 63% 0% 36% 2% retail/wholesale trade (n = 330) Construction, mining, quarrying, and oil and gas extraction (n = 336) 71% 0% 28% 1% Educational services (n = 367) 9% 39% 4% 48% Finance, insurance, real estate and rental 56% 0% 24% 19% and leasing (n = 307) Government agencies (n = 537) 0% 100% 0% 0% Health care and social assistance (n = 349) 32% 0% 9% 59% High-tech (n = 156) 54% 0% 44% 2% Manufacturing (n = 404) 63% 0% 36% 1% Professional, scientific, and technical 76% 0% 19% 5% services (n = 458) Other industry (n = 91) 57% 0% 22% 21%
  • 37. Demographics: Region (All Industries) Economic Conditions—Global Competition and Hiring Strategies ©SHRM 2014 37 n = 3,022 39% 23% 22% 16% South West Midwest Northeast
  • 38. Demographics: Region (by Industry) Economic Conditions—Global Competition and Hiring Strategies ©SHRM 2014 38 Note: Percentages may not equal 100% due to rounding. South West Midwest Northeast All industries (n = 3,022) 39% 23% 22% 16% Accommodation and food services, 37% 29% 20% 14% retail/wholesale trade (n = 287) Construction, mining, quarrying, and oil and gas extraction (n = 304) 44% 25% 18% 13% Educational services (n = 330) 36% 18% 26% 20% Finance, insurance, real estate and rental 33% 19% 25% 23% and leasing (n = 279) Government agencies (n = 494) 48% 24% 21% 6% Health care and social assistance (n = 323) 37% 22% 23% 18% High-tech (n = 142) 30% 36% 12% 23% Manufacturing (n = 365) 36% 16% 33% 16% Professional, scientific, and technical 42% 24% 17% 17% services (n = 418) Other industry (n = 80) 39% 23% 16% 23%
  • 39. Demographics: Organization Staff Size (All Industries) Economic Conditions—Global Competition and Hiring Strategies ©SHRM 2014 39 Note: n = 2,945 . Percentages do not equal 100% due to rounding. 21% 31% 22% 20% 7% 1 to 99 employees 100 to 499 employees 500 to 2,499 employees 2,500 to 24,999 employees 25,000 or more employees
  • 40. Demographics: Organization Staff Size (by Industry) Economic Conditions—Global Competition and Hiring Strategies ©SHRM 2014 40 Note: Percentages may not equal 100% due to rounding. 1 to 99 Employees 100 to 499 Employees 500 to 2,499 Employees 2,500 to 24,999 Employees 25,000 or More Employees All industries (n = 2,945) 21% 31% 22% 20% 7% Accommodation and food services, retail/wholesale trade (n = 278) 14% 27% 17% 19% 24% Construction, mining, quarrying, and oil and gas extraction (n = 301) 23% 33% 20% 20% 3% Educational services (n = 318) 10% 29% 32% 25% 3% Finance, insurance, real estate and 29% 31% 20% 14% 6% rental and leasing (n = 279) Government agencies (n = 470) 13% 32% 30% 21% 4% Health care and social assistance 15% 29% 23% 24% 9% (n = 314) High-tech (n = 143) 27% 27% 16% 21% 9% Manufacturing (n = 355) 17% 32% 22% 23% 6% Professional, scientific, and technical 40% 32% 11% 13% 5% services (n = 409) Other industry (n = 78) 23% 36% 17% 17% 8%
  • 41. n = 3,092 Demographics: Other (All Industries) Economic Conditions—Global Competition and Hiring Strategies ©SHRM 2014 41 U.S.-based operations only 71% Multinational operations 29% Single-unit organization: An organization in which the location and the organization are one and the same. 31% Multi-unit organization: An organization that has more than one location. 69% Multi-unit headquarters determines HR policies and practices 48% Each work location determines HR policies and practices 3% A combination of both the work location and the multi-unit headquarters determines HR policies and practices 49% Is your organization a single-unit organization or a multi-unit organization? For multi-unit organizations, are HR policies and practices determined by the multi-unit headquarters, by each work location or by both? Does your organization have U.S.-based operations (business units) only, or does it operate multinationally? n = 3,116 n = 2,223
  • 42. 42 SHRM Survey Findings Survey Methodology • Response rate = 13% • 3,335 HR professionals participated in this survey from a randomly selected sample of SHRM’s membership from nine different industries: » Accommodation and food services, retail/wholesale trade. » Construction, mining, quarrying, and oil and gas extraction. » Educational services. » Finance, insurance, real estate and rental and leasing. » Government agencies. » Health care and social assistance. » High-tech. » Manufacturing. » Professional, scientific, and technical services. • Margin of error +/-2% • Survey fielded December 16, 2013 - January 16, 2014 Economic Conditions—Global Competition and Hiring Strategies ©SHRM 2014
  • 43. Additional SHRM Resources • SHRM Leading Indicators of National Employment (LINE) » http://www.shrm.org/research/monthlyemploymentindices/line/pages/default.aspx • SHRM Jobs Outlook Survey (JOS) » http://www.shrm.org/research/monthlyemploymentindices/lmo/pages/default.aspx • SHRM Metro Economic Outlooks » http://www.shrm.org/research/monthlyemploymentindices/pages/metroeconomicoutlooks.aspx • SHRM’s Workforce Readiness Resource Page » http://www.shrm.org/hrdisciplines/staffingmanagement/articles/pages/workforcereadiness.aspx • SHRM Foundation: What’s Next: Future Global Trends Affecting Your Organization, Evolution of Work and the Worker » http://www.shrm.org/about/foundation/shapingthefuture/documents/2- 14%20theme%201%20paper-final%20for%20web.pdf Economic Conditions—Global Competition and Hiring Strategies ©SHRM 2014 43
  • 44. About SHRM Research For more survey/poll findings, visit shrm.org/surveys For more information about SHRM’s Customized Research Services, visit shrm.org/customizedresearch Follow us on Twitter @SHRM_Research Economic Conditions—Global Competition and Hiring Strategies ©SHRM 2014 44 Project lead: Tanya Mulvey, researcher, SHRM Research Project contributors: Alexander Alonso, Ph.D., SPHR, vice president, SHRM Research Evren Esen, director, Survey Programs, SHRM Research Yan Dong, Survey Research Center, SHRM Research Christina Lee, researcher, SHRM Research Qikun Niu, intern, SHRM Research Jennifer Schramm, manager, Workplace Trends and Forecasting, SHRM Research Copy editor: Katya Scanlan, SHRM Knowledge Center
  • 45. Founded in 1948, the Society for Human Resource Management (SHRM) is the world’s largest HR membership organization devoted to human resource management. Representing more than 275,000 members in over 160 countries, the Society is the leading provider of resources to serve the needs of HR professionals and advance the professional practice of human resource management. SHRM has more than 575 affiliated chapters within the United States and subsidiary offices in China, India and United Arab Emirates. Visit us at shrm.org. Economic Conditions—Global Competition and Hiring Strategies ©SHRM 2014 45 About SHRM

Editor's Notes

  1. More than one-half (54%) of organizations indicated using social media, followed by collaborating with educational institutions (48%) and expanding advertising efforts (41%). Organizations have also used strategies that focus on using current employees, including training existing employees to take on the hard-to-fill positions (39%) and increasing retention efforts (37%).
  2. Organizations in the high-tech and professional, scientific and technical services industries are most likely to use social media to deal with recruiting challenges (74% and 65%, respectively).
  3. Among strategies used by organizations, using social media (51%), expanding advertising efforts (51%), using a recruitment agency (51%), and training existing employees to take on the hard-to-fill positions (49%) were reported as most effective in dealing with recruiting challenges.
  4. Fourteen percent of organizations believe they are facing global competition for qualified applicants for jobs they are having difficulty filling, similar to 13% reported in 2012.
  5. Organizations in the high-tech industry (37%) were more likely than those in other industries to believe that they are facing global competition for hard-to-fill jobs.
  6. One-fifth (20%) of organizations have sponsored foreign nationals for H-1B visas in an attempt to fill key full-time regular positions that have been difficult to fill with qualified U.S. employees. For O visas, TN visas and other visas, the percentages were 2%, 7% and 7%, respectively.
  7. Organizations in the high-tech (51%), educational services (31%) and professional, scientific, and technical services industries (28%) were more likely to have recruited foreign nationals for H-1B visas and plan to continue, compared to those in other industries.
  8. Organizations in the high-tech (25%), professional, scientific, and technical services (14%) and construction, mining, quarrying, and oil and gas extraction industries (14%) were more likely to have recruited foreign nationals for TN visas and plan to continue, compared to those in other industries.
  9. Almost two-thirds (64%) of organizations reported hiring U.S. veterans for full-time regular positions in the last 12 months, an increase from 39% in 2011 and 58% in 2012.
  10. Almost two-thirds (64%) of organizations reported hiring U.S. veterans for full-time regular positions in the last 12 months, an increase from 39% in 2011 and 58% in 2012.