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Opening remarks, Nick Thijs, life events in public service delivery, SIGMA, 1 April 2021

Opening remarks by Nick Thijs, SIGMA, at the 3rd and last webinar, taking place on 1 April 2021, which puts the focus on moving towards seamless public service delivery. This event takes place in the framework of a series of 3 webinars organised by the SIGMA Programme, a joint initiative of the OECD and EU, principally financed by the EU, on the role of life events in end-to-end public service delivery.

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