The document discusses how data analytics can help with digital transformation programs. It notes that executives are often concerned with the accuracy of their data and that organizations ignore a large percentage of the data they collect. The document then examines how social analytics could help organizations better understand how employees use collaboration tools and data in their work. It presents examples of analyzing email, file sharing apps, messaging platforms, and internal social networks. The conclusion suggests that social analytics may be able to help transform the digital workplace.

1. The Impact of Data Analytics in
Digital Transformation
Programmes
Luis Suarez -
Digital Transformation
& Data Analytics
Adviser - panagenda
@elsua
Source - https://unsplash.com/photos/a2VqhP3d4Vg
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#SIKM

2. Why are we here today?
Source - https://unsplash.com/photos/vLXdetEcB40
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3. Is it because …
• If 15% show high engagement,
what about the “other” 85%?
• 5% fluctuation * 1,000
employees = 50 * 43,000 =
2,150,000 EUR
– Excluding side effects (i.e. think of
losing sellers)
• To reach optimal productivity, a new hire
usually needs 3.5 years
Source - http://bit.ly/GallupUKDisengaged
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4. Or is it because …?
“For 70% of Executives, the
accuracy of their data is what
keeps them up at night.” (Forbes Insight)
“Only one third of our
decisions are correct.”
(Martina Koederitz, IBM GM DACH)
“We ignore about 80% of our data.”
(Christoph Keese, Axel Springer AG)
80%
Shadow IT
Source: Frost & Sullivan 2013, GigaOM 2014
$330b
Cost of Burnout per Year
Source: WHO
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5. Or maybe is it because,
literally…?
Source - http://bit.ly/2HnVK98

6. Is this really us?
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Source - https://www.flickr.com/photos/49503168860@N01

7. What can we do?
More information about Gallup and Q12® http://www.gallup.de/183104/engagement-index-deutschland.aspx
Engaged Not Engaged DIS-Engaged
GALLUP Engagement Index – 2001 to 2016
Test Group: Workers over 18 in Germany
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8. Can Social Analytics save us?
Source - https://unsplash.com/photos/YS_51ncQL5o
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9. Let’s see …
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10. Time to play!
• Do we know and understand the data we produce?
• How are our collaborative systems being used by our knowledge workers in
their day to day work life?
• What is the main purpose of email, apps and enterprise social networking
platforms?
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11. eMail
Sales BeNeLux Sales DACH Sales UK Sales FR Sales CEE Sales Nordic Sales ME Sales USA Sales LASales APAC Sales ZA
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12. Apps - File Sharing
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count versus volume

13. Apps – MS Teams
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14. Enterprise Social Networking
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15. Source - https://unsplash.com/photos/awnUXlrFscM
So, what do you reckon?
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16. Source - https://unsplash.com/photos/HcZXiWL_piM
Can Social Analytics Help
Transform The Digital Workplace?
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17. Thank You!
Luis Suarez
Digital Transformation & Data Analytics Adviser
panagenda GmbH – Make Your Data Work For You
Lahnstr. 17 ● 64646 Heppenheim (Germany)
Skype: l.s.r. ● Cell: +34 679 722 947
Office: +49 721 47040-111 ●
E-Mail: luis.suarez@panagenda.com
Twitter: @elsua
LinkedIn: https://www.linkedin.com/in/elsua/
Blog: http://www.elsua.net
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18. Questions?
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