SlideShare a Scribd company logo
1 of 25
Breaking Through:
Get Parents & Other Busy People to Take Action
Anita Sarah Jackson, JD
Director of Social Media Strategy, MomsRising.org
@Anita_Sarah
MomsRising.org MamásConPoder.org
Policy Priorities
• Early Learning / Child Care
• Paid Family Leave
• Paid Sick Days
• Equal Pay
• Health Care
• MomsVote
• Food Justice
Together We’re Stronger
Two Big Barriers Now you want
me to write a
letter?
Five Key Principles:
1. Stay nimble and responsive
2. Constantly test
3. Maintain the dialogue
4. Open as many engagement avenues
as possible
5. Don’t forget joy and fun!
Testing &Experimentation
Some
projects
soar!
Testing & Experimentation
Some projects
get “Joyful
Funerals.”
The Recipe for “Layer Cake”
Organizing – Make YOUR Cake!
1. Synergistic Collaboration:
Aligned Organizations & Policy Partners
Identify issue-experts who can advise
on strategy, timing, targeting, and
effective messaging.
2. One-Click Member Advocacy
Citizen engagement supported by
technology. Fast action that will
have an impact.
3. Grassroots Stories!
- The MomsRising Stories Program -
Create an item that is a proxy for those who can’t be there in person
that on-the-ground leaders can deliver to leaders. These can include
member messages, stories, and more that were collected online to
represent those who can’t be there in-person with leaders. This
amplifies member voices. This often gets more media attention than
people.
4. “Citizen Presence/Member Voice” Proxy
Apple-O-Grams with
member messages for
leaders
5. On-The-Ground Engagement
6. Amplifying On-The-Ground Actions with
Online Engagement
Members also provide same-day, online, e-mail,
phone, Twitter, and Facebook back up for on-the-
ground deliveries and activities.
7. Traditional Media Outreach
Educate and broaden the audience and
amplify pressure on leadership.
8. New Media
Blogs, Twitter, Facebook, and more. Using modern communication
technologies to break through and be heard.
9. Growing a Movement, Testing New
Technologies & Rapid Response
T
From Grassroots to Grasstops: Having a Powerful Impact
Key Lessons Learned
• Provide multiple ways to engage
• Collaborate
• Be creative and experiment
• Honor busy lives and intelligence
• Utilize metrics to keep the organization on track with goals
• Be ready to act fast and to learn from experience
• Quickly cut programs that aren’t proving highly effective
• Keep it fun!
Thank You

More Related Content

What's hot

State of Social Media for Civic Leaders 2013
State of Social Media for Civic Leaders 2013State of Social Media for Civic Leaders 2013
State of Social Media for Civic Leaders 2013
Kemp Edmonds
 

What's hot (20)

Design and implement a realistic PR plan
Design and implement a realistic PR planDesign and implement a realistic PR plan
Design and implement a realistic PR plan
 
Get to grips with strategy | Small charities communications conference | 12 J...
Get to grips with strategy | Small charities communications conference | 12 J...Get to grips with strategy | Small charities communications conference | 12 J...
Get to grips with strategy | Small charities communications conference | 12 J...
 
Make it social
Make it socialMake it social
Make it social
 
Delivering the Right Content at the Right Time
Delivering the Right Content at the Right TimeDelivering the Right Content at the Right Time
Delivering the Right Content at the Right Time
 
Creating content that works | Midlands Networking Group | 7 Feb 2017
Creating content that works | Midlands Networking Group | 7 Feb 2017Creating content that works | Midlands Networking Group | 7 Feb 2017
Creating content that works | Midlands Networking Group | 7 Feb 2017
 
Fundraising using social media: A briefing
Fundraising using social media: A briefingFundraising using social media: A briefing
Fundraising using social media: A briefing
 
Social Media Tips and Ton 'o Tools for Credit Unions
Social Media Tips and Ton 'o Tools for Credit UnionsSocial Media Tips and Ton 'o Tools for Credit Unions
Social Media Tips and Ton 'o Tools for Credit Unions
 
Noew 2012 presentation
Noew 2012 presentationNoew 2012 presentation
Noew 2012 presentation
 
Audience insight
Audience insightAudience insight
Audience insight
 
Childline and Snapchat: a case study | Digital trends seminar | 23 March 2017
Childline and Snapchat: a case study | Digital trends seminar | 23 March 2017Childline and Snapchat: a case study | Digital trends seminar | 23 March 2017
Childline and Snapchat: a case study | Digital trends seminar | 23 March 2017
 
Leverage Social Media for Credit Unions
Leverage Social Media for Credit UnionsLeverage Social Media for Credit Unions
Leverage Social Media for Credit Unions
 
Behavioural science for communicators
Behavioural science for communicatorsBehavioural science for communicators
Behavioural science for communicators
 
Make the most of your website | Small charities communications conference | 1...
Make the most of your website | Small charities communications conference | 1...Make the most of your website | Small charities communications conference | 1...
Make the most of your website | Small charities communications conference | 1...
 
Are Your Grassroots Efforts Generating Enough Buzz?
Are Your Grassroots Efforts Generating Enough Buzz?Are Your Grassroots Efforts Generating Enough Buzz?
Are Your Grassroots Efforts Generating Enough Buzz?
 
Aligning organisational strategy and comms strategy
Aligning organisational strategy and comms strategyAligning organisational strategy and comms strategy
Aligning organisational strategy and comms strategy
 
Let’s talk maths! How we built a media presence from scratch without any budget 
Let’s talk maths! How we built a media presence from scratch without any budget Let’s talk maths! How we built a media presence from scratch without any budget 
Let’s talk maths! How we built a media presence from scratch without any budget 
 
State of Social Media for Civic Leaders 2013
State of Social Media for Civic Leaders 2013State of Social Media for Civic Leaders 2013
State of Social Media for Civic Leaders 2013
 
Plan and deliver great supporter email journeys | Digital tools and channels ...
Plan and deliver great supporter email journeys | Digital tools and channels ...Plan and deliver great supporter email journeys | Digital tools and channels ...
Plan and deliver great supporter email journeys | Digital tools and channels ...
 
Live streaming via Facebook Live | Digital trends seminar | 23 March 2017
Live streaming via Facebook Live | Digital trends seminar | 23 March 2017Live streaming via Facebook Live | Digital trends seminar | 23 March 2017
Live streaming via Facebook Live | Digital trends seminar | 23 March 2017
 
E-Advocacy 2.0
E-Advocacy 2.0E-Advocacy 2.0
E-Advocacy 2.0
 

Viewers also liked

Viewers also liked (10)

The Power of Social Proof
The Power of Social ProofThe Power of Social Proof
The Power of Social Proof
 
Tweet and Repeat: How Twitter Can Refill Your Drying Pipeline
Tweet and Repeat: How Twitter Can Refill Your Drying PipelineTweet and Repeat: How Twitter Can Refill Your Drying Pipeline
Tweet and Repeat: How Twitter Can Refill Your Drying Pipeline
 
Fundraising in 2016: A Millennial’s Voice
Fundraising in 2016: A Millennial’s VoiceFundraising in 2016: A Millennial’s Voice
Fundraising in 2016: A Millennial’s Voice
 
The Dog Ate My Grant Application! Crowdfunding for #GivingTuesday
The Dog Ate My Grant Application! Crowdfunding for #GivingTuesdayThe Dog Ate My Grant Application! Crowdfunding for #GivingTuesday
The Dog Ate My Grant Application! Crowdfunding for #GivingTuesday
 
11 Steps to a Successful Nonprofit Social Media Strategy
11 Steps to a Successful Nonprofit Social Media Strategy11 Steps to a Successful Nonprofit Social Media Strategy
11 Steps to a Successful Nonprofit Social Media Strategy
 
Strategic Storytelling for Social Impact Webinar
Strategic Storytelling for Social Impact WebinarStrategic Storytelling for Social Impact Webinar
Strategic Storytelling for Social Impact Webinar
 
Developing Online Engagement Campaigns
Developing Online Engagement CampaignsDeveloping Online Engagement Campaigns
Developing Online Engagement Campaigns
 
Increasing Your Impact Through Social Media Collaboration with Peer Organizat...
Increasing Your Impact Through Social Media Collaboration with Peer Organizat...Increasing Your Impact Through Social Media Collaboration with Peer Organizat...
Increasing Your Impact Through Social Media Collaboration with Peer Organizat...
 
Get Mobile or Get Stuck! A Mobile Adoption Roadmap from the Nature Conservancy
Get Mobile or Get Stuck! A Mobile Adoption Roadmap from the Nature ConservancyGet Mobile or Get Stuck! A Mobile Adoption Roadmap from the Nature Conservancy
Get Mobile or Get Stuck! A Mobile Adoption Roadmap from the Nature Conservancy
 
It's Not Too Late! 5 Steps to Close Out 2015 Strong with Year End Giving
It's Not Too Late! 5 Steps to Close Out 2015 Strong with Year End GivingIt's Not Too Late! 5 Steps to Close Out 2015 Strong with Year End Giving
It's Not Too Late! 5 Steps to Close Out 2015 Strong with Year End Giving
 

Similar to Breaking Through: Get Parents and Other Busy People To Take Action!

North Carolina Tech For Good Workshop
North Carolina Tech For Good WorkshopNorth Carolina Tech For Good Workshop
North Carolina Tech For Good Workshop
Beth Kanter
 
Social Media And Your Organization
Social Media And Your OrganizationSocial Media And Your Organization
Social Media And Your Organization
Jocelyn Harmon
 
Denver Event - 2013 - Leading on Social Platforms
Denver Event - 2013 - Leading on Social PlatformsDenver Event - 2013 - Leading on Social Platforms
Denver Event - 2013 - Leading on Social Platforms
KDMC
 
Aall2013socialmediapresentation 130708171321-phpapp01
Aall2013socialmediapresentation 130708171321-phpapp01Aall2013socialmediapresentation 130708171321-phpapp01
Aall2013socialmediapresentation 130708171321-phpapp01
Katie Brown
 
CALPACT New Media Webinar: Building a Social Media Communications Plan
CALPACT New Media Webinar: Building a Social Media Communications PlanCALPACT New Media Webinar: Building a Social Media Communications Plan
CALPACT New Media Webinar: Building a Social Media Communications Plan
Center for Public Health Practice & Leadership at UC Berkeley
 
Group 1 - Orientation
Group 1 - OrientationGroup 1 - Orientation
Group 1 - Orientation
Beth Kanter
 

Similar to Breaking Through: Get Parents and Other Busy People To Take Action! (20)

Vermont Connected - Mission Critical: Evaluating & Optimizing Digital Tools f...
Vermont Connected - Mission Critical: Evaluating & Optimizing Digital Tools f...Vermont Connected - Mission Critical: Evaluating & Optimizing Digital Tools f...
Vermont Connected - Mission Critical: Evaluating & Optimizing Digital Tools f...
 
Webinar - Media Mentors: Helping Children Build Literacy Skills for the Digit...
Webinar - Media Mentors: Helping Children Build Literacy Skills for the Digit...Webinar - Media Mentors: Helping Children Build Literacy Skills for the Digit...
Webinar - Media Mentors: Helping Children Build Literacy Skills for the Digit...
 
Let Your Creativity Run Wild for Parent University
Let Your Creativity Run Wild for Parent UniversityLet Your Creativity Run Wild for Parent University
Let Your Creativity Run Wild for Parent University
 
North Carolina Tech For Good Workshop
North Carolina Tech For Good WorkshopNorth Carolina Tech For Good Workshop
North Carolina Tech For Good Workshop
 
Health Organizations: Social Media
Health Organizations: Social MediaHealth Organizations: Social Media
Health Organizations: Social Media
 
Social Media Webinar
Social Media WebinarSocial Media Webinar
Social Media Webinar
 
Knowledge Management Vision
Knowledge Management VisionKnowledge Management Vision
Knowledge Management Vision
 
Social Media and International Organizations
Social Media and International OrganizationsSocial Media and International Organizations
Social Media and International Organizations
 
Social Media And Your Organization
Social Media And Your OrganizationSocial Media And Your Organization
Social Media And Your Organization
 
Mark White Hampshire Business Expo2
Mark White  Hampshire Business Expo2Mark White  Hampshire Business Expo2
Mark White Hampshire Business Expo2
 
How to Build Audience and Engagement in Government
How to Build Audience and Engagement in GovernmentHow to Build Audience and Engagement in Government
How to Build Audience and Engagement in Government
 
Co-Creation Workshop with MAF Grantees, Delhi, India
Co-Creation Workshop with MAF Grantees, Delhi, IndiaCo-Creation Workshop with MAF Grantees, Delhi, India
Co-Creation Workshop with MAF Grantees, Delhi, India
 
Denver Event - 2013 - Leading on Social Platforms
Denver Event - 2013 - Leading on Social PlatformsDenver Event - 2013 - Leading on Social Platforms
Denver Event - 2013 - Leading on Social Platforms
 
Aall2013socialmediapresentation 130708171321-phpapp01
Aall2013socialmediapresentation 130708171321-phpapp01Aall2013socialmediapresentation 130708171321-phpapp01
Aall2013socialmediapresentation 130708171321-phpapp01
 
Social Media and Your Library: Strategies to Lead the Way
Social Media and Your Library: Strategies to Lead the WaySocial Media and Your Library: Strategies to Lead the Way
Social Media and Your Library: Strategies to Lead the Way
 
Pumping up Online Outreach & Engagement with Youth Social Media Ambassadors
Pumping up Online Outreach & Engagement with Youth Social Media AmbassadorsPumping up Online Outreach & Engagement with Youth Social Media Ambassadors
Pumping up Online Outreach & Engagement with Youth Social Media Ambassadors
 
CALPACT New Media Webinar: Building a Social Media Communications Plan
CALPACT New Media Webinar: Building a Social Media Communications PlanCALPACT New Media Webinar: Building a Social Media Communications Plan
CALPACT New Media Webinar: Building a Social Media Communications Plan
 
Group 1 - Orientation
Group 1 - OrientationGroup 1 - Orientation
Group 1 - Orientation
 
Social Media in Animal Welfare (Michigan Animal Welfare Conference 2009)
Social Media in Animal Welfare (Michigan Animal Welfare Conference 2009)Social Media in Animal Welfare (Michigan Animal Welfare Conference 2009)
Social Media in Animal Welfare (Michigan Animal Welfare Conference 2009)
 
Scrutiny and social media
Scrutiny and social mediaScrutiny and social media
Scrutiny and social media
 

More from Social Media for Nonprofits

More from Social Media for Nonprofits (17)

Fundraise with the King of Content: Video!
Fundraise with the King of Content: Video!Fundraise with the King of Content: Video!
Fundraise with the King of Content: Video!
 
Cultivating Community: How to Build an Active and Engaged Group
Cultivating Community: How to Build an Active and Engaged GroupCultivating Community: How to Build an Active and Engaged Group
Cultivating Community: How to Build an Active and Engaged Group
 
5 Proven Strategies To Get More News Feed Love
5 Proven Strategies To Get More News Feed Love5 Proven Strategies To Get More News Feed Love
5 Proven Strategies To Get More News Feed Love
 
WWFD – What Would Facebook Do: Using Facebook Ads to Test Your Messages
WWFD – What Would Facebook Do: Using Facebook Ads to Test Your MessagesWWFD – What Would Facebook Do: Using Facebook Ads to Test Your Messages
WWFD – What Would Facebook Do: Using Facebook Ads to Test Your Messages
 
Hollywood Storytelling for Nonprofit Crowdfunding
Hollywood Storytelling for Nonprofit CrowdfundingHollywood Storytelling for Nonprofit Crowdfunding
Hollywood Storytelling for Nonprofit Crowdfunding
 
Leverage Your Influencers to Drive Social Media Engagement
Leverage Your Influencers to Drive Social Media EngagementLeverage Your Influencers to Drive Social Media Engagement
Leverage Your Influencers to Drive Social Media Engagement
 
Traditional vs. Digital: Break Your Siloed Approach
Traditional vs. Digital: Break Your Siloed ApproachTraditional vs. Digital: Break Your Siloed Approach
Traditional vs. Digital: Break Your Siloed Approach
 
Behind the Tweet: How to use social media for sold out galas and events
Behind the Tweet: How to use social media for sold out galas and events Behind the Tweet: How to use social media for sold out galas and events
Behind the Tweet: How to use social media for sold out galas and events
 
Behind the Tweet: Social Media for Sold Out Galas and Events
Behind the Tweet: Social Media for Sold Out Galas and EventsBehind the Tweet: Social Media for Sold Out Galas and Events
Behind the Tweet: Social Media for Sold Out Galas and Events
 
Nobody Will Watch Your Video Unless...
Nobody Will Watch Your Video Unless...Nobody Will Watch Your Video Unless...
Nobody Will Watch Your Video Unless...
 
Messages Matter: Share Stories. Build Communities
Messages Matter: Share Stories. Build CommunitiesMessages Matter: Share Stories. Build Communities
Messages Matter: Share Stories. Build Communities
 
Inspiring Your Ambassadors, Leveraging Their Networks
Inspiring Your Ambassadors, Leveraging Their NetworksInspiring Your Ambassadors, Leveraging Their Networks
Inspiring Your Ambassadors, Leveraging Their Networks
 
Fundraising Fundamentals for Social Media Campaigns
Fundraising Fundamentals for Social Media CampaignsFundraising Fundamentals for Social Media Campaigns
Fundraising Fundamentals for Social Media Campaigns
 
Meeting Nonprofit Needs in a Mobile-First World
Meeting Nonprofit Needs in a Mobile-First WorldMeeting Nonprofit Needs in a Mobile-First World
Meeting Nonprofit Needs in a Mobile-First World
 
Crowdfunding for Social Good
Crowdfunding for Social GoodCrowdfunding for Social Good
Crowdfunding for Social Good
 
Turn Over the Keys: Empower Digital Volunteers to Drive Social Media Feeds
Turn Over the Keys: Empower Digital Volunteers to Drive Social Media FeedsTurn Over the Keys: Empower Digital Volunteers to Drive Social Media Feeds
Turn Over the Keys: Empower Digital Volunteers to Drive Social Media Feeds
 
Social Media Diplomats: Building an Experiential Program To Drive Mission
Social Media Diplomats: Building an Experiential Program To Drive MissionSocial Media Diplomats: Building an Experiential Program To Drive Mission
Social Media Diplomats: Building an Experiential Program To Drive Mission
 

Recently uploaded

Beyond the Codes_Repositioning towards sustainable development
Beyond the Codes_Repositioning towards sustainable developmentBeyond the Codes_Repositioning towards sustainable development
Beyond the Codes_Repositioning towards sustainable development
Nimot Muili
 
Abortion pills in Jeddah |• +966572737505 ] GET CYTOTEC
Abortion pills in Jeddah |• +966572737505 ] GET CYTOTECAbortion pills in Jeddah |• +966572737505 ] GET CYTOTEC
Abortion pills in Jeddah |• +966572737505 ] GET CYTOTEC
Abortion pills in Riyadh +966572737505 get cytotec
 
Agile Coaching Change Management Framework.pptx
Agile Coaching Change Management Framework.pptxAgile Coaching Change Management Framework.pptx
Agile Coaching Change Management Framework.pptx
alinstan901
 

Recently uploaded (15)

Leaders enhance communication by actively listening, providing constructive f...
Leaders enhance communication by actively listening, providing constructive f...Leaders enhance communication by actively listening, providing constructive f...
Leaders enhance communication by actively listening, providing constructive f...
 
Strategic Management, Vision Mission, Internal Analsysis
Strategic Management, Vision Mission, Internal AnalsysisStrategic Management, Vision Mission, Internal Analsysis
Strategic Management, Vision Mission, Internal Analsysis
 
Intro_University_Ranking_Introduction.pptx
Intro_University_Ranking_Introduction.pptxIntro_University_Ranking_Introduction.pptx
Intro_University_Ranking_Introduction.pptx
 
Beyond the Codes_Repositioning towards sustainable development
Beyond the Codes_Repositioning towards sustainable developmentBeyond the Codes_Repositioning towards sustainable development
Beyond the Codes_Repositioning towards sustainable development
 
Marketing Management 16th edition by Philip Kotler test bank.docx
Marketing Management 16th edition by Philip Kotler test bank.docxMarketing Management 16th edition by Philip Kotler test bank.docx
Marketing Management 16th edition by Philip Kotler test bank.docx
 
International Ocean Transportation p.pdf
International Ocean Transportation p.pdfInternational Ocean Transportation p.pdf
International Ocean Transportation p.pdf
 
How Software Developers Destroy Business Value.pptx
How Software Developers Destroy Business Value.pptxHow Software Developers Destroy Business Value.pptx
How Software Developers Destroy Business Value.pptx
 
Abortion pills in Jeddah |• +966572737505 ] GET CYTOTEC
Abortion pills in Jeddah |• +966572737505 ] GET CYTOTECAbortion pills in Jeddah |• +966572737505 ] GET CYTOTEC
Abortion pills in Jeddah |• +966572737505 ] GET CYTOTEC
 
Agile Coaching Change Management Framework.pptx
Agile Coaching Change Management Framework.pptxAgile Coaching Change Management Framework.pptx
Agile Coaching Change Management Framework.pptx
 
Independent Escorts Vikaspuri / 9899900591 High Profile Escort Service in Delhi
Independent Escorts Vikaspuri  / 9899900591 High Profile Escort Service in DelhiIndependent Escorts Vikaspuri  / 9899900591 High Profile Escort Service in Delhi
Independent Escorts Vikaspuri / 9899900591 High Profile Escort Service in Delhi
 
Dealing with Poor Performance - get the full picture from 3C Performance Mana...
Dealing with Poor Performance - get the full picture from 3C Performance Mana...Dealing with Poor Performance - get the full picture from 3C Performance Mana...
Dealing with Poor Performance - get the full picture from 3C Performance Mana...
 
Reviewing and summarization of university ranking system to.pptx
Reviewing and summarization of university ranking system  to.pptxReviewing and summarization of university ranking system  to.pptx
Reviewing and summarization of university ranking system to.pptx
 
internal analysis on strategic management
internal analysis on strategic managementinternal analysis on strategic management
internal analysis on strategic management
 
Safety T fire missions army field Artillery
Safety T fire missions army field ArtillerySafety T fire missions army field Artillery
Safety T fire missions army field Artillery
 
BDSM⚡Call Girls in Sector 99 Noida Escorts >༒8448380779 Escort Service
BDSM⚡Call Girls in Sector 99 Noida Escorts >༒8448380779 Escort ServiceBDSM⚡Call Girls in Sector 99 Noida Escorts >༒8448380779 Escort Service
BDSM⚡Call Girls in Sector 99 Noida Escorts >༒8448380779 Escort Service
 

Breaking Through: Get Parents and Other Busy People To Take Action!

  • 1. Breaking Through: Get Parents & Other Busy People to Take Action Anita Sarah Jackson, JD Director of Social Media Strategy, MomsRising.org @Anita_Sarah MomsRising.org MamásConPoder.org
  • 2.
  • 3.
  • 4.
  • 5. Policy Priorities • Early Learning / Child Care • Paid Family Leave • Paid Sick Days • Equal Pay • Health Care • MomsVote • Food Justice
  • 7. Two Big Barriers Now you want me to write a letter?
  • 8. Five Key Principles: 1. Stay nimble and responsive 2. Constantly test 3. Maintain the dialogue 4. Open as many engagement avenues as possible 5. Don’t forget joy and fun!
  • 10. Testing & Experimentation Some projects get “Joyful Funerals.”
  • 11. The Recipe for “Layer Cake” Organizing – Make YOUR Cake!
  • 12. 1. Synergistic Collaboration: Aligned Organizations & Policy Partners Identify issue-experts who can advise on strategy, timing, targeting, and effective messaging.
  • 13. 2. One-Click Member Advocacy Citizen engagement supported by technology. Fast action that will have an impact.
  • 15. - The MomsRising Stories Program -
  • 16. Create an item that is a proxy for those who can’t be there in person that on-the-ground leaders can deliver to leaders. These can include member messages, stories, and more that were collected online to represent those who can’t be there in-person with leaders. This amplifies member voices. This often gets more media attention than people. 4. “Citizen Presence/Member Voice” Proxy Apple-O-Grams with member messages for leaders
  • 18. 6. Amplifying On-The-Ground Actions with Online Engagement Members also provide same-day, online, e-mail, phone, Twitter, and Facebook back up for on-the- ground deliveries and activities.
  • 19. 7. Traditional Media Outreach Educate and broaden the audience and amplify pressure on leadership.
  • 20. 8. New Media Blogs, Twitter, Facebook, and more. Using modern communication technologies to break through and be heard.
  • 21. 9. Growing a Movement, Testing New Technologies & Rapid Response T
  • 22.
  • 23. From Grassroots to Grasstops: Having a Powerful Impact
  • 24. Key Lessons Learned • Provide multiple ways to engage • Collaborate • Be creative and experiment • Honor busy lives and intelligence • Utilize metrics to keep the organization on track with goals • Be ready to act fast and to learn from experience • Quickly cut programs that aren’t proving highly effective • Keep it fun!