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Member Meeting 1
June 22, 2016
Chicago
Learn more about Member Meetings
health.socialmedia.org/meetings
Spectrum Health System
Michael Yoder
Using animated video to share social
media guidelines
2
Using Animated Video to
Share Social Media Guidelines
Michael Yoder
June 22, 2016
Perspective
•  Orientation
•  Social media was
blocked
•  Inappropriate use of
social media
•  SharePoint
3
4
Problem
•  Policy & Guidelines
•  Engage
•  Protect
•  Heavy Handed
5
The Weeds
Worked with creative agency
■  Researched ideas
■  Narrowed down ideas and examples
Series of three videos
■  General
■  Doctors/Providers
■  Nurses
6
The Weeds
7
The Weeds
8
The Weeds
9
The Weeds
Legal Compliance
RiskHR
Review
10
The Weeds
Knowledge
■  8 questions
■  Pass/Fail
■  Formatting
11
The Weeds
The content was formatted and uploaded into the learning
system.
12
The Weeds
Promoted the new video via our Intranet site on the front page
and via the social media group page
■  Calls
■  Emails
■  Intranet Main
Page
■  Social Media
group
■  Face-to-Face
■  SHLI Online
Executive buy-in and support
13
The Weeds
14
The Weeds
Progress
■  1 Day – 270 to 1,500
■  15,000+/61%
■  Recognition
15
What we learned
Executive champion
■  Most important
Review by intended audience
■  Get rid of jargon and bias
■  Perspective
■  Ownership
Go for it
■  Never, never, never give up
16
What’s next?
Physicians/Provider Guidelines
■  Final version reviewed &
approved
■  Distribution
Nurses Guidelines
■  Design, story boards & script
approved
■  Voice over
■  Animator
■  Reviews & revisions
17
Using Animated Video to
Share Social Media Guidelines
Michael Yoder
@mdyoder
LinkedIn.com/in/mdyoder
michael.yoder@spectrumhealth.org
health.socialmedia.org/meetings
Member Meeting 1
June 22, 2016
Chicago
Learn more about Member Meetings
health.socialmedia.org/meetings
Learn more about
past and upcoming
Member Meetings

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Spectrum Health System: Using animated video to share social media guidelines, presented by Michael Yoder