Learn about the different test scenarios for Email client testing. Mentioned scenarios are limited to these only. I tried to cover the most important and must have scenarios.

1. SAJAN RASTOGI BLY.SANJU@GMAIL.COM SKYPE – SAJAN281
Test Scenarios for Sending and
Receiving Emails
In this article I am trying to explore and share the basic knowledge of Testing when
simple checking an Email client for sending and receiving emails. Here are some
basic and must have scenarios which should be covered while we are performing
our Testing. Below points covers the must have features in an email client however
test scenarios are not only limited to below points. Our modern email clients have
vast numbers of features.
HOPE THIS WILL HELP NEW COMERS IN SOFTWARE INDUSTRY.

2. SAJAN RASTOGI BLY.SANJU@GMAIL.COM SKYPE – SAJAN281
1- Validate email client must havefields for To, CC, BCC
2- Validate the Email can be sent to using the either option TO,
CC and BCC.
3- A default format should be same for the all Incoming and
Outgoing Emails.
4- Recipient address (To, CC & BCC) must be validatebefore
sending the Email.
5- Email subject line should not be black and must check before
sending.
6- If special CHAR allowed in Body part, must be handled
accordingly.
7- All the language characters(English, Russian,
Hindi, Chinese ..etc) must be handled properly and should not
show as junk CHAR on Receiving the E-mails.
8- Validate the plain TEXT E-mail and Rich TEXT or HTML formatted
TEXT E-mail format for sending and Receiving E-mails.
9- Validate that Plain or Rich Signaturecan be used in Email.
10-Validate that Email can be sent to all the major Email address
and clients on: Outlook, thunderbird, Gmail, Rediff, Yahoo,
Hotmail,….etc.
11-Validate attachment can be added successful and Email sent
with it.
12-Validate the MIN or MAX size of the attachment.

3. SAJAN RASTOGI BLY.SANJU@GMAIL.COM SKYPE – SAJAN281
13-Validate the different format attachment can be added in the
email; eg-.doc/x,.xls,pdf,..etc
14-Sender name in the received mail should not be blank or
should be as added by the Receiver.
15-Validate Email can be sent to the multiple Recipient.
16-Validate that REPLY/REPLYALL to an Email has the correct
recipient names.
17-Validate the DRAG and DROP featurefor the attachment (If
supported)
18-Validate the Attachment name is correct while added to the
Mail.
19-Validate the Email saved in DRAFT when option used Save/
Send later.
20-Validate send Email is saved in SENT folder.