1.
Become a Connected Nonprofit
Introducing:

2.
Salesforce.com Safe Harbor
Safe harbor statement under the Private Securities Litigation Reform Act of 1995: This presentation may contain forward-looking
statements that involve risks, uncertainties, and assumptions. If any such uncertainties materialize or if any of the assumptions proves
incorrect, the results of salesforce.com, inc. could differ materially from the results expressed or implied by the forward-looking
statements we make. All statements other than statements of historical fact could be deemed forward-looking, including any projections
of subscriber growth, earnings, revenues, or other financial items and any statements regarding strategies or plans of management for
future operations, statements of belief, any statements concerning new, planned, or upgraded services or technology developments and
customer contracts or use of our services.
The risks and uncertainties referred to above include – but are not limited to – risks associated with developing and delivering new
functionality for our service, our new business model, our past operating losses, possible fluctuations in our operating results and rate of
growth, interruptions or delays in our Web hosting, breach of our security measures, risks associated with possible mergers and
acquisitions, the immature market in which we operate, our relatively limited operating history, our ability to expand, retain, and motivate
our employees and manage our growth, new releases of our service and successful customer deployment, our limited history reselling
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document and others are available on the SEC Filings section of the Investor Information section of our Web site.
Any unreleased services or features referenced in this or other press releases or public statements are not currently available and may
not be delivered on time or at all. Customers who purchase our services should make the purchase decisions based upon features that
are currently available. Salesforce.com, inc. assumes no obligation and does not intend to update these forward-looking statements.

3.
1%
Product
Equity
Time
620K+
Hours
Service
$65M+
Grants
22K+
Nonprofit +
Education
Organisations
1-1-1
Model
Adopted
by

4.
Nonprofits
Higher Ed
Technology Innovation
Employee Giving / Volunteering
Communities
Grants
Our Social Enterprise Model
Product : Resources : Time
Best-in-Class
Technology

5.
Proven Success Across the Nonprofit & Education Sector
%
84
Improved Ability to Achieve Mission
%
%
86
Improved Overall Efficiency
%

6.
Benefits of Multi-Tenant Cloud Computing:
Enterprise
Cloud Computing
Fast Easy Open Flexible Trusted
No Hardware
No Software
Automatic Upgrades
Scalable
Any Device
Data Portability
Transparency
Real-time Status
App Marketplace
Extensible

7.
The Mandate for Change

8.
Current Challenges Faced by Nonprofits
Greater
Accountability
Legacy
Systems
Greater
Competition
Connected
World
5BSmart
Phones
By 2017
Social
Connected
50B
Connected
Products
4.5B
Aggregat
e Social
Users
Image source: silabs.com/iot
58%Faster
Deployment
4.5B
Aggregate
Social Users
Social
Cloud
Mobile
2001 2011
25%
0.5%
% of Nonprofit Growth
% of For-Profit Growth
%
“You can achieve amazing
progress if you set a clear
goal and find a measure that
will drive progress toward that
goal. This may seem pretty
basic, but it is amazing to me
how often it is not done and
how hard it is to get right.”
Bill & Melinda Gates Foundation
Annual Letter, 2013
• Fragmented systems
create silos
• Expensive and
difficult to use
• Lack mobile and
social

9.
Is Your Organisation Built for the Connected Era?
Do you personalise
communications
and outreach?
Can you deliver
programmes &
services with just a
few clicks from
anywhere?
Are you unleashing
mass collaboration?
Are you raising all of
the resources you
can?

10.
What if your organisation could be
fully connected anytime, anywhere?

11.
Marketing
Communications
Fundraising
• Multi-Channel Marketing
• Email Marketing
• Marketing Automation
• Social Engagement
• Donor Management
• Events Management
• Volunteer Management
• Grants Management
Introducing…
Community
Engagement
• Social Intranet
• Member Community
• Affiliate/Chapter
Community
• Partner Community
Programme
Management
• Case Management
• Call Centers/Hotlines
• Advocacy/Policy
Tracking
• Grant Portfolios

12.
The Connected Nonprofit with
Raise More
Resources
Communicate
More Effectively
Engage and
Strengthen Your
Community
Deliver Better
Programmes and
Services
Connected
Partners
Connected
Programmes
Connected
Staff
Connected
Supporters

13.
Can You Deliver Programs and Services
With Just a Few Clicks From Anywhere?
• Quickly build apps for your mission
• Streamline and simplify case management
• Connect hotlines and call center agents
across any channels
• Follow and influence the policy that
matters