Personal Information
Organization / Workplace
Greater Los Angeles Area United States
Occupation
Super Sam: Operations Effectiveness Executive focusing on the Customer Experience
Industry
Technology / Software / Internet
About
Leader who focuses on the customer consistently to achieve the most efficient outcomes through a focus on the end to end value chain. I have cut my teeth in the world of consulting and translated that into the startup and high tech world. My thesis is if you follow the customer buying process customer in you can discover the hidden value in the organization in any group, product, operations, marketing, or sales. You then can apply analytics and measurement to drive performance. I am a classically trained industrial engineer with a background in talent and organizational performance and know how to get the best out of every team I work with.
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Personal Information
Organization / Workplace
Greater Los Angeles Area United States
Occupation
Super Sam: Operations Effectiveness Executive focusing on the Customer Experience
Industry
Technology / Software / Internet
About
Leader who focuses on the customer consistently to achieve the most efficient outcomes through a focus on the end to end value chain. I have cut my teeth in the world of consulting and translated that into the startup and high tech world. My thesis is if you follow the customer buying process customer in you can discover the hidden value in the organization in any group, product, operations, marketing, or sales. You then can apply analytics and measurement to drive performance. I am a classically trained industrial engineer with a background in talent and organizational performance and know how to get the best out of every team I work with.