Personal Information
Organization / Workplace
Greater Boston Area United States
Occupation
Capital equipment service ~ Creating customer value ~ Improving customer experiences ~ Accelerating growth
Industry
Apparel / Fashion
Website
www.middlesexconsulting.com
About
At Middlesex Consulting, we partner with Capital Equipment services teams to:
❉ Help the services teams of manufacturing and distribution companies create customer value.
❉ Develop ongoing revenue and profit streams by identifying, pricing and commercializing value-added solutions.
❉ Assist companies define and implement warranty policies, perform Go-to-Market assessments for new services and products
❉ Aid companies planning to migrate from being Product centric towards becoming Customer centric
❉ Perform Service Operations assessments which provide actionable insights for improving financial returns and increasing customer satisfaction and loyalty.
Specialties:
❉ Customer value ...
Tags
expectations
loyalty
brand
customer experience
innovation
csat
experiences
iot
strategy
hype cycle
services
marketing
solutions
design
survey
relationship
satisfaction
service options
contract
laboratory equipment
See more
Presentations
(6)Likes
(81)The Ultimate Job Search Tool
Stan Phelps
•
7 years ago
Beyond Advertising: Creating Value Through all Email and Mobile Touchpoints
MarketingSherpa
•
7 years ago
Customer value and Satisfaction
Kiran Prasad Naik
•
11 years ago
5 Things I Wish I Knew – A Service Design Journey
Jamin Hegeman
•
10 years ago
The 25 most important tenets of the Challenger Sale approach
Heinz Marketing Inc
•
7 years ago
How to Lead Customer Value Creation by Dan Olsen at Leading the Product Melbourne
Dan Olsen
•
7 years ago
12 things Disney and Pixar teach us about customer support.
Freshdesk Inc.
•
8 years ago
How to Land that First Customer
Floown
•
8 years ago
The Art of Responding to Reviews
Glassdoor
•
8 years ago
The Physical Interface
Josh Clark
•
8 years ago
Design Thinking: Finding Problems Worth Solving In Health
Adam Connor
•
8 years ago
The Hierarchy of Engagement
Greylock Partners
•
8 years ago
14 Tips to Entrepreneurs to start the Right Stuff
Patrick Stähler
•
8 years ago
131227_Services_Customer Value Co-Creation Consulting
Spire Research and Consulting
•
10 years ago
How to Create a Twitter Cover Photo in PowerPoint [Tutorial]
Slides | Presentation Design Agency
•
8 years ago
The LinkedIn Guide to the Perfect #WorkSelfie
LinkedIn
•
9 years ago
Four Revealing Insights into the Customer Support Industry for 2016
Kayako
•
8 years ago
Business Model Design and Innovation for Competitive Advantage
Alexander Osterwalder
•
16 years ago
Simply Irresistible: Engaging the 21st Century Workforce
Josh Bersin
•
8 years ago
Brand Building In The Age Of The Customer Experience
Influitive
•
8 years ago
Story Board: The Collaborative Economy for Corporations (Official Slideshare Version)
Jeremiah Owyang
•
10 years ago
2015 Delta Investor Day Presentation
Delta_Airlines
•
8 years ago
Craigslist Code Words: Do You Know What They Really Mean?
Instant Checkmate
•
8 years ago
How to use your CRM for upselling and cross-selling
Redspire Ltd
•
8 years ago
Live Webinar: Insights2020 Readout | Driving Growth Through Customer Centricity
LinkedIn
•
8 years ago
Translating Customer Needs Into MVPs
New York University
•
8 years ago
Tech trends for Libraries in 2016
David King
•
8 years ago
6 Ways to Quit Bullet Points with Style
Podium Wisdom
•
8 years ago
Support for the Internet of Things
Radialpoint
•
8 years ago
13 Alternatives to Using Bullet Points in Presentations
Melissa Milloway, MSIT
•
8 years ago
Personal Information
Organization / Workplace
Greater Boston Area United States
Occupation
Capital equipment service ~ Creating customer value ~ Improving customer experiences ~ Accelerating growth
Industry
Apparel / Fashion
Website
www.middlesexconsulting.com
About
At Middlesex Consulting, we partner with Capital Equipment services teams to:
❉ Help the services teams of manufacturing and distribution companies create customer value.
❉ Develop ongoing revenue and profit streams by identifying, pricing and commercializing value-added solutions.
❉ Assist companies define and implement warranty policies, perform Go-to-Market assessments for new services and products
❉ Aid companies planning to migrate from being Product centric towards becoming Customer centric
❉ Perform Service Operations assessments which provide actionable insights for improving financial returns and increasing customer satisfaction and loyalty.
Specialties:
❉ Customer value ...
Tags
expectations
loyalty
brand
customer experience
innovation
csat
experiences
iot
strategy
hype cycle
services
marketing
solutions
design
survey
relationship
satisfaction
service options
contract
laboratory equipment
See more