As the workplace becomes increasingly mobile, companies should take a “mobile first” approach to their IT support and management services.

1. As the workplace becomes increasingly mobile,companies should take
a “mobile first”approach to their IT support and management services.
SOURCE
Frost & Sullivan research.
Employees are Always on the Move
Devices Rule the Workplace
Mobility is Key
Mobility Management Solutions are
Critical to Success
Today’s business environment demands that managers and executives
take a mobile-first approach to technology deployment, services, and
support. Companies should seek a provider that offers a long history
in the enterprise, a wide array of mobility management partners, and
a deep understanding of its clients’ needs.
Mobile First
IT and Mobile Services to
Deliver Business Success
in an Always-On World
THE MAJORITY
OF EMPLOYEES
TODAY DO NOT
WORK IN A
TRADITIONAL
OFFICE SETTING
work at home part-or full-time
More than
20%
15%
work in satellite offices
Nearly
15%
work routinely from the road
More than
of US companies
issue smart phones
to employees
EMPLOYEES CAN BE
MORE PRODUCTIVE
FROM ANYWHERE,
ANYTIME, AND ON
ANY NETWORK
EMPLOYEES CAN BE
MORE PRODUCTIVE
FROM ANYWHERE,
ANYTIME, AND ON
ANY NETWORK
MORE THAN HALF OF
COMPANIES HAVE A
FORMAL BYOD POLICY
IN PLACE
Three-quarters enforce it using
network-management tools
(mobile device management
and endpoint security software
are also commonly used)
Issued to all
employees
Issued to select
employees based on
job role or location
THE PERVASIVENESS
OF SMART PHONES
AND TABLETS WILL
PUT THEM AHEAD OF
LAPTOP COMPUTERS
In today’s always-on world,it’s critical to leverage Enterprise
Mobility Management (EMM) solutions to achieve a competitive
advantage
Mobility management solutions must offer a complete suite of
services,comprising support,management,value-added services,
and enterprise mobile apps
of US companies
issue tablets to
employees
72%
25%
56%
60%
23%
61%
TabletTablet Laptop PCLaptop PCLaptop PCLaptop PC Wearable TechWearable Tech
Access to
enterprise apps
and data on any
device
Mobility is an issue that goes way beyond technology,and many
considerations must be addressed before embarking on a program
Mobility is an issue that goes way beyond technology,and many
considerations must be addressed before embarking on a program
Legal
Requirements
Legal
Requirements
Human Resources
Expectations
Human Resources
Expectations
Line-of-Business
Needs
Line-of-Business
Needs
Corporate
Network
of US companies
allow connectivity
for personally
owned tablets
55%of US companies allow
connectivity for personally
owned smart phones
of US companies allow
connectivity for personally
owned smart phones
65%65%
LOOK FOR A
MOBILITY MANAGEMENT SOLUTION
THAT INCLUDES THE FOLLOWING
CRITICAL COMPONENTS:
Flexible, Open Approach
Robust Partner Ecosystem
Voice of the
Enterprise Customer
Global Reach
Smart PhoneSmart Phone
Managing the resulting
array of endpoints,apps,
and services can present
a challenge for any IT
department
Managing the resulting
array of endpoints,apps,
and services can present
a challenge for any IT
department
DOWNLOAD OUR WHITE PAPER
CLICK HERE TO