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M406
International Marketing
TERM PAPER
PRESENTATION
Muhammad Muhaiminul Almee Shovon 17
Ariq Rahman 24
Sabrina Farah Kaisar 26
Mohammad Daulat Al Rashid 39
Hasib Al Farabi 54
Business Etiquette in
Asia
JAPAN
JAPAN
Attire, Greeting, Body Language
• Decent and conservative
• No ‘heavy shaking’ hands
• Never pat on shoulder
• Be wise with your eyes
• Nod while listening
• Stand apart
• Tidy hair cut
• Bow
• Memorize…
Hajimemashite-Thank you
Ohaiyogozaimas-Good morning
Konnichiwa-Good afternoon
Konbanwa-Good evening
Sayonara-Good bye
JAPAN
Meeting & Negotiation
• Listen, Listen, Listen!
• Respect the silence
• Respect the senior
• Follow exact agenda
• Notify early
• Take a small gift
• ‘Worship’ time
• Love ‘Yes’
• Space to renegotiate
JAPAN
Dining
• Know your plates & glasses
• Know your chopstick
• Learn to hesitate!
• Sample each dish
• Don’t reject a drink
• Slurp your noodles
• Don’t finish your soup
• No ‘tipping’
Gift
• Ritual is more than value
• Your gift is always ‘small’
• Have one for everyone
• Wrapping does matter
• After the first meeting
• Avoid ‘four’
• Flowers and chocolates
are OK
Business card
• Invest!
• A ‘must have’
• Never flick, throw, slide
• Never write on
• Use card case
• Translation
• Mention rank
SAUDI ARABIA
SAUDI ARABIA
Attire, Greeting, Body Language
• Decent and conservative
• Warm handshake & kiss
• Make an ‘Ahlan wa Sahlan’
• Stand close
• Eye contact
• Going ‘personal’ easily
• Talk ‘non-business’
• Watch your hand
• Gender does matter
Meeting & Negotiation
• Respect the senior
• Morning is good
• Be prepared to wait
• Get personal, win the trust
• Go slow
• Decisions overturn
• No hurrying, no pressure
SAUDI ARABIA
Dining
• Expect a dinner at home after
business hours
• Be showered with food
• Don’t wonder at a whole lamb
roast
• Be a family-guy
• Use right hand
• Accept the drink if offered
• Have a little talk
• Show admiration and gratitude
• Sample each dish
• Say ‘Shokran’, or ‘Sufra Dayma’
Gift
• Don’t admire much, or
you can get a gift!
• Souvenirs, flowers and
chocolates are OK
• Cigarette is a gift if you
have enough
• Don’t open a gift right
when you get
• Alcohol can ruin
Business card
• Use right hand to give or
take
• Use card case
• Translation
• Mention rank
SAUDI ARABIA
SOUTH KOREA
Gangnam Style!!
SOUTH KOREA
Attire, Greeting, Body Language
• Decent and conservative
• Bow and shake hands
• Keep moderate eye contact
• Stand apart
• Use all fingers for pointing
• Wait to get introduced
• Don’t use ‘fellow’, ‘guy’, ‘this man’, ‘that man’
• Bow individually while saying good bye
SOUTH KOREA
Meeting & Negotiation
• Be on time
• Respect the senior
• Follow exact agenda
• Notify early
• Go slow, it may take long
• Take a small gift
• Love ‘Yes’
• Give space to renegotiate
• Use third party
• Give pauses for translation
Dining
• Arrive at least 30 minutes before
• Women don’t pour other women’s
glass
• Talk less
• Know your plates & glasses
• Don’t reject a drink
• No ‘tipping’
• Offer a pay politely
Gift
• Offer & receive with both hands
• Reciprocate
• Wrap with light color
• Small gift, candy, cakes, cookies,
flowers, fruits are OK
• Don’t give liquor to a woman
• Don’t give expensive gifts, knives
or scissors, gifts with red writing
• 7 is nice, Avoid 4
Business card
• Invest!
• A ‘must have’
• Never flick, throw, slide
• Never write on
• Use card case
• Translation
• Mention rank
SOUTH KOREA
THANK YOU
Im term paper business etiquette in asia 17,24,26,39,54(final)

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Im term paper business etiquette in asia 17,24,26,39,54(final)

  • 1. M406 International Marketing TERM PAPER PRESENTATION Muhammad Muhaiminul Almee Shovon 17 Ariq Rahman 24 Sabrina Farah Kaisar 26 Mohammad Daulat Al Rashid 39 Hasib Al Farabi 54
  • 4. JAPAN Attire, Greeting, Body Language • Decent and conservative • No ‘heavy shaking’ hands • Never pat on shoulder • Be wise with your eyes • Nod while listening • Stand apart • Tidy hair cut • Bow • Memorize… Hajimemashite-Thank you Ohaiyogozaimas-Good morning Konnichiwa-Good afternoon Konbanwa-Good evening Sayonara-Good bye
  • 5. JAPAN Meeting & Negotiation • Listen, Listen, Listen! • Respect the silence • Respect the senior • Follow exact agenda • Notify early • Take a small gift • ‘Worship’ time • Love ‘Yes’ • Space to renegotiate
  • 6. JAPAN Dining • Know your plates & glasses • Know your chopstick • Learn to hesitate! • Sample each dish • Don’t reject a drink • Slurp your noodles • Don’t finish your soup • No ‘tipping’ Gift • Ritual is more than value • Your gift is always ‘small’ • Have one for everyone • Wrapping does matter • After the first meeting • Avoid ‘four’ • Flowers and chocolates are OK Business card • Invest! • A ‘must have’ • Never flick, throw, slide • Never write on • Use card case • Translation • Mention rank
  • 8. SAUDI ARABIA Attire, Greeting, Body Language • Decent and conservative • Warm handshake & kiss • Make an ‘Ahlan wa Sahlan’ • Stand close • Eye contact • Going ‘personal’ easily • Talk ‘non-business’ • Watch your hand • Gender does matter
  • 9. Meeting & Negotiation • Respect the senior • Morning is good • Be prepared to wait • Get personal, win the trust • Go slow • Decisions overturn • No hurrying, no pressure SAUDI ARABIA
  • 10. Dining • Expect a dinner at home after business hours • Be showered with food • Don’t wonder at a whole lamb roast • Be a family-guy • Use right hand • Accept the drink if offered • Have a little talk • Show admiration and gratitude • Sample each dish • Say ‘Shokran’, or ‘Sufra Dayma’ Gift • Don’t admire much, or you can get a gift! • Souvenirs, flowers and chocolates are OK • Cigarette is a gift if you have enough • Don’t open a gift right when you get • Alcohol can ruin Business card • Use right hand to give or take • Use card case • Translation • Mention rank SAUDI ARABIA
  • 13. SOUTH KOREA Attire, Greeting, Body Language • Decent and conservative • Bow and shake hands • Keep moderate eye contact • Stand apart • Use all fingers for pointing • Wait to get introduced • Don’t use ‘fellow’, ‘guy’, ‘this man’, ‘that man’ • Bow individually while saying good bye
  • 14. SOUTH KOREA Meeting & Negotiation • Be on time • Respect the senior • Follow exact agenda • Notify early • Go slow, it may take long • Take a small gift • Love ‘Yes’ • Give space to renegotiate • Use third party • Give pauses for translation
  • 15. Dining • Arrive at least 30 minutes before • Women don’t pour other women’s glass • Talk less • Know your plates & glasses • Don’t reject a drink • No ‘tipping’ • Offer a pay politely Gift • Offer & receive with both hands • Reciprocate • Wrap with light color • Small gift, candy, cakes, cookies, flowers, fruits are OK • Don’t give liquor to a woman • Don’t give expensive gifts, knives or scissors, gifts with red writing • 7 is nice, Avoid 4 Business card • Invest! • A ‘must have’ • Never flick, throw, slide • Never write on • Use card case • Translation • Mention rank SOUTH KOREA