Confab MN

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Sarah Richards

Presentation at #ConfabMN 2013 about the British Government Digital Service (GDS) and the www.gov.uk site.

Technology

@gdsteam
Credit: BeBe Sharman)
Friday, 7 June 13

Sarah Richards
Content Design Lead
Government Digital Service
@escmum
@gdsteam
Friday, 7 June 13

1. Create GDS
2. Fix publishing
3. Fix transactions
4. Go wholesale
@gdsteamSarah Richards
Friday, 7 June 13

@gdsteamSarah Richards
Friday, 7 June 13

@gdsteamSarah Richards
simpler
Friday, 7 June 13

@gdsteamgov.uk/designprinciples
Friday, 7 June 13

Government should
only do what only
government can do
@gdsteamSarah Richards
Friday, 7 June 13

Content
cull
@gdsteamSarah Richards
Friday, 7 June 13

We have fewer
pages, but our
users are
more engaged.
@gdsteamSarah Richards
Friday, 7 June 13

@gdsteamhttps://www.gov.uk/performance/dashboard#content-explorer
Friday, 7 June 13

50,000+ published
116,000 deleted

@gdsteamSarah Richards
Friday, 7 June 13

50,000+ documents published
22,250 user stories delivered
223 policies written in a clear style
5.8 million people have visited Inside
Government pages = 29 million page views
222 subdomains closed
@gdsteamSarah Richards
Friday, 7 June 13

“What’s the
government’s policy
on Afghanistan?”
@gdsteamSarah Richards
Friday, 7 June 13

British Embassy
in Kabul
Friday, 7 June 13

Department for
International
Development
Friday, 7 June 13

“I don’t know what the
government’s policy
is on Afghanistan”
@gdsteamSarah Richards
Friday, 7 June 13

@gdsteamSarah Richards
clearer
Friday, 7 June 13

@gdsteamgov.uk/designprinciples/styleguide
Friday, 7 June 13

@gdsteamSarah Richards
faster
Friday, 7 June 13

@gdsteamSarah Richards
Game time
Friday, 7 June 13

Type your point in
here
@gdsteamSarah Richards
Friday, 7 June 13

A good content
strategy can keep
people out of jail
@gdsteamSarah Richards
Friday, 7 June 13

We’ve saved
£500 million ($767.4 million)
£42 million ($64.46 million)
@gdsteamSarah Richards
Friday, 7 June 13

@gdsteamSarah Richards
do less
do it better
Friday, 7 June 13

Fix transactions
@gdsteamSarah Richards
Friday, 7 June 13

Book a driving test
£6.62 - post
£4.11 - phone
£0.22 - online
@gdsteamSarah Richards
Friday, 7 June 13

@gdsteamhttp://transactionsexplorer.cabinetofﬁce.gov.uk
Friday, 7 June 13

@gdsteamSarah Richards @gdsteamhttps://www.gov.uk/service-manual
Friday, 7 June 13

@gdsteamSarah Richards
Governance
Friday, 7 June 13

Prove yourself
@gdsteamSarah Richards
Friday, 7 June 13

We’re from the internet
We’re here to help
@gdsteamSarah Richards
Credit: Matt Wall, GDS
Friday, 7 June 13

All in it together
@gdsteamSarah Richards
Friday, 7 June 13

@gdsteamTim O’Reilly and Jennifer Pahlka visit GDS
Friday, 7 June 13

GDS
GDS blog:
http://digital.cabinetofﬁce.gov.uk
Inside Government tumblr:
http://inside-inside-gov.tumblr.com
Code:
https://github.com/alphagov
Backlogs:
https://www.pivotaltracker.com/public_projects
@gdsteamSarah Richards
Friday, 7 June 13

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Confab MN

1. @gdsteam Friday, 7 June 13

2. @gdsteam Credit: BeBe Sharman) Friday, 7 June 13

3. Sarah Richards Content Design Lead Government Digital Service @escmum @gdsteam Friday, 7 June 13

4. Friday, 7 June 13

5. 1. Create GDS 2. Fix publishing 3. Fix transactions 4. Go wholesale @gdsteamSarah Richards Friday, 7 June 13

6. @gdsteamSarah Richards Friday, 7 June 13

7. @gdsteamSarah Richards Friday, 7 June 13

8. @gdsteamSarah Richards Friday, 7 June 13

9. @gdsteamSarah Richards simpler Friday, 7 June 13

10. @gdsteamgov.uk/designprinciples Friday, 7 June 13

11. @gdsteamSarah Richards Friday, 7 June 13

12. Government should only do what only government can do @gdsteamSarah Richards Friday, 7 June 13

13. @gdsteamSarah Richards Friday, 7 June 13

14. @gdsteamSarah Richards Friday, 7 June 13

15. @gdsteamSarah Richards Friday, 7 June 13

16. @gdsteamSarah Richards Friday, 7 June 13

17. @gdsteamSarah Richards Friday, 7 June 13

18. @gdsteamSarah Richards Friday, 7 June 13

19. @gdsteamSarah Richards Friday, 7 June 13

20. Content cull @gdsteamSarah Richards Friday, 7 June 13

21. @gdsteamSarah Richards Friday, 7 June 13

22. @gdsteamSarah Richards Friday, 7 June 13

23. We have fewer pages, but our users are more engaged. @gdsteamSarah Richards Friday, 7 June 13

24. @gdsteamhttps://www.gov.uk/performance/dashboard#content-explorer Friday, 7 June 13

25. @gdsteamSarah Richards Friday, 7 June 13

26. @gdsteamSarah Richards Friday, 7 June 13

27. 50,000+ published 116,000 deleted @gdsteamSarah Richards Friday, 7 June 13

28. 50,000+ documents published 22,250 user stories delivered 223 policies written in a clear style 5.8 million people have visited Inside Government pages = 29 million page views 222 subdomains closed @gdsteamSarah Richards Friday, 7 June 13

29. “What’s the government’s policy on Afghanistan?” @gdsteamSarah Richards Friday, 7 June 13

30. Foreign Ofﬁce Friday, 7 June 13

31. British Embassy in Kabul Friday, 7 June 13

32. Ministry of Defence Friday, 7 June 13

33. Department for International Development Friday, 7 June 13

34. Number 10 Friday, 7 June 13

35. Stabilisation Unit Friday, 7 June 13

36. Home Ofﬁce Friday, 7 June 13

37. Cabinet Ofﬁce Friday, 7 June 13

38. Deputy PM Friday, 7 June 13

39. “I don’t know what the government’s policy is on Afghanistan” @gdsteamSarah Richards Friday, 7 June 13

40. Friday, 7 June 13

41. @gdsteamSarah Richards clearer Friday, 7 June 13

42. @gdsteamgov.uk/designprinciples/styleguide Friday, 7 June 13

43. @gdsteamSarah Richards Friday, 7 June 13

44. @gdsteamSarah Richards Friday, 7 June 13

45. @gdsteamSarah Richards faster Friday, 7 June 13

46. @gdsteamSarah Richards Game time Friday, 7 June 13

47. Type your point in here @gdsteamSarah Richards Friday, 7 June 13

48. @gdsteamSarah Richards Friday, 7 June 13

49. @gdsteamSarah Richards Friday, 7 June 13

50. @gdsteamSarah Richards Friday, 7 June 13

51. A good content strategy can keep people out of jail @gdsteamSarah Richards Friday, 7 June 13

52. We’ve saved £500 million ($767.4 million) £42 million ($64.46 million) @gdsteamSarah Richards Friday, 7 June 13

53. @gdsteamSarah Richards do less do it better Friday, 7 June 13

54. Fix transactions @gdsteamSarah Richards Friday, 7 June 13

55. Book a driving test £6.62 - post £4.11 - phone £0.22 - online @gdsteamSarah Richards Friday, 7 June 13

56. @gdsteamhttp://transactionsexplorer.cabinetofﬁce.gov.uk Friday, 7 June 13

57. @gdsteamSarah Richards Friday, 7 June 13

58. @gdsteamSarah Richards Friday, 7 June 13

59. @gdsteamSarah Richards @gdsteamhttps://www.gov.uk/service-manual Friday, 7 June 13

60. @gdsteamSarah Richards Governance Friday, 7 June 13

61. Prove yourself @gdsteamSarah Richards Friday, 7 June 13

62. Friday, 7 June 13

63. We’re from the internet We’re here to help @gdsteamSarah Richards Credit: Matt Wall, GDS Friday, 7 June 13

64. @gdsteamSarah Richards Friday, 7 June 13

65. All in it together @gdsteamSarah Richards Friday, 7 June 13

66. @gdsteamTim O’Reilly and Jennifer Pahlka visit GDS Friday, 7 June 13

67. GDS GDS blog: http://digital.cabinetofﬁce.gov.uk Inside Government tumblr: http://inside-inside-gov.tumblr.com Code: https://github.com/alphagov Backlogs: https://www.pivotaltracker.com/public_projects @gdsteamSarah Richards Friday, 7 June 13

68. Sarah Richards Content Design Lead Government Digital Service @escmum @gdsteam Friday, 7 June 13

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