With “Neighbors” being in the top 5 reasons for why a resident might not renew their lease and "Sense of Community" being a top priority, there is a huge opportunity to bridge a major gap! In this session learn 5 ways to build bridges between the variety of residents who live in your community.

2. 2015 General Social Society Report

3. 2014 Pew Research Center

5. 2016 SatisFacts Index, Annual Survey

6. 2016 SatisFacts Index, Annual Survey

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1. Take a genuine interest
2. Be excited to know your residents
3. Shift the focus from residents connecting
with each other to the team connecting
with residents

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IDEA:
• Talk to 3 residents
you haven’t met -
identify something
you have in common

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1. Priority – make introductions
2. Be the “wing man”
3. Find common ground between residents

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IDEAS:
• Bus stop
introductions
• Resident welcome
wagon
• Carpools

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1. Build micro-communities
• Floors, buildings, etc.
2. Creative and fun
3. Think “local”

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IDEAS:
• Holiday decorating
competition
• Rotating resident
appreciation BBQ

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1. Events/activities influence renewals
2. Resident cache
• (how friends view their decision to live at your community)
3. #bragfactor

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IDEA:
• Residents contribute
ideas for holiday party
• Make it a big deal:
• “Bldg 3 chose the menu”

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1. Bring like-minded people together
2. What do they do on their own time?
3. What can they share with others?

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IDEAS:
• Gardens
• Walking club
• Cooking classes
• Gaming stations
• Groups for local
events

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www.satisfacts.com/focus

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