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Managing Tech Teams
Professor Davis
Stereotypes: Nerd vs Business
▪ Doesn’t speak “English”
▪ Can’t see the big picture
▪ Abrasive
▪ Estimates are always wrong
▪ Inflexible
▪ Refuse to make time
commitments
▪ Doesn’t understand tech
▪ Can’t define a process
▪ Won’t get to the point
▪ Information sharing is vague
▪ Demanding
▪ Refuse to define
requirements
Communication:
▪ GOALS
▪ Talk about theWHY of a product, not theWHAT
▪ Learn the lingo
▪ Trust through actions, not reputation
Make every tech conversation come back to the business
GOALS #Alignment #minnebar @scottkdavis
When Developers Lose Trust
▪ Demand documentation
▪ Write CYA code
▪ Halt emotional investment
▪ Inflate estimates
▪ Deliver only what was asked for
▪ Stop taking risks
Trust is more important to developers than almost any other
aspect of project management. #minnebar @scottkdavis
Track Progress Not Deadlines
▪ Scrum
▪ Velocity
▪ Estimates are always wrong
▪ Requirements are always incomplete
▪ “Art is never finished, only abandoned”
In tech, there is no “Done,” only “Ready.” #minnebar
@scottkdavis
What is Really Important
▪ “Must Have” is often a “Want”
▪ How much is this worth to you?
Developers, communicate the costs of requirements that
blow up budgets. #ProtectFunds #minnebar @scottkdavis
Requirements $25 $500
Never Build A
Game Company
Where are your ARMS?
▪ Acquisition
▪ Retention
▪ Monetization
▪ Self-preservation
If a feature doesn’t fit in your ARMS, don’t build it. Acquisition,
Retention, Monetization, Self-preservation #minnebar
@scottkdavis
Disposable Software
▪ First versions rarely survive first contact
▪ If you are lucky, you will get to rewrite
▪ Building for “some day” is often a bad idea
▪ Best Practices are never “best” for everyone
First versions of products must be small, lean, and disposable.
Don’t over build. #NoPreOptimization #minnebar @scottkdavis
Open Source Isn’t Free
Open Source is free, like a free puppy is free. #minnebar
@scottkdavis
▪ What is the real
cost of what you
are doing?
▪ How much is your
time worth?
Startup Tech Team Tips
▪ What can you offer that isn’t salary?
▪ Hire people who need/want to learn
▪ Protect productive time
▪ Hire problem solvers
▪ Autonomy, not isolation
Read Paul Graham’s article, “Maker’s Schedule vs Manager’s
Schedule” #ProtectProductiveTime #minnebar @scottkdavis
Thank You
@ScottKDavis @QONQR Codename: Silver

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Managing Tech Teams

  • 2. Stereotypes: Nerd vs Business ▪ Doesn’t speak “English” ▪ Can’t see the big picture ▪ Abrasive ▪ Estimates are always wrong ▪ Inflexible ▪ Refuse to make time commitments ▪ Doesn’t understand tech ▪ Can’t define a process ▪ Won’t get to the point ▪ Information sharing is vague ▪ Demanding ▪ Refuse to define requirements
  • 3.
  • 4. Communication: ▪ GOALS ▪ Talk about theWHY of a product, not theWHAT ▪ Learn the lingo ▪ Trust through actions, not reputation Make every tech conversation come back to the business GOALS #Alignment #minnebar @scottkdavis
  • 5. When Developers Lose Trust ▪ Demand documentation ▪ Write CYA code ▪ Halt emotional investment ▪ Inflate estimates ▪ Deliver only what was asked for ▪ Stop taking risks Trust is more important to developers than almost any other aspect of project management. #minnebar @scottkdavis
  • 6. Track Progress Not Deadlines ▪ Scrum ▪ Velocity ▪ Estimates are always wrong ▪ Requirements are always incomplete ▪ “Art is never finished, only abandoned” In tech, there is no “Done,” only “Ready.” #minnebar @scottkdavis
  • 7. What is Really Important ▪ “Must Have” is often a “Want” ▪ How much is this worth to you? Developers, communicate the costs of requirements that blow up budgets. #ProtectFunds #minnebar @scottkdavis Requirements $25 $500
  • 9. Where are your ARMS? ▪ Acquisition ▪ Retention ▪ Monetization ▪ Self-preservation If a feature doesn’t fit in your ARMS, don’t build it. Acquisition, Retention, Monetization, Self-preservation #minnebar @scottkdavis
  • 10. Disposable Software ▪ First versions rarely survive first contact ▪ If you are lucky, you will get to rewrite ▪ Building for “some day” is often a bad idea ▪ Best Practices are never “best” for everyone First versions of products must be small, lean, and disposable. Don’t over build. #NoPreOptimization #minnebar @scottkdavis
  • 11. Open Source Isn’t Free Open Source is free, like a free puppy is free. #minnebar @scottkdavis ▪ What is the real cost of what you are doing? ▪ How much is your time worth?
  • 12. Startup Tech Team Tips ▪ What can you offer that isn’t salary? ▪ Hire people who need/want to learn ▪ Protect productive time ▪ Hire problem solvers ▪ Autonomy, not isolation Read Paul Graham’s article, “Maker’s Schedule vs Manager’s Schedule” #ProtectProductiveTime #minnebar @scottkdavis
  • 13. Thank You @ScottKDavis @QONQR Codename: Silver