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Scott W. Ambler Jon Smart
Scott Ambler + Associates Barclays
Disciplined Agile Business Analysis
About Scott W. Ambler
•  Pioneered Agile Modeling and Agile Database
techniques in the early 2000s
•  Co-creator of the Disciplined Agile Delivery
(DAD) framework
•  Executive Transformation Coach
•  Certified Trainer
•  scott [at] scottambler.com
•  @scottwambler
•  Works with organizations around the world to
help IT departments become awesome
© Disciplined Agile Consortium
About Jon Smart
•  Leading Agile transformation at Barclays
•  Background in investment banking technology
•  Practitioner, agile approach to software delivery since 1993, starting
out as a developer on the trading floor
•  Experience of leading large scale regulatory change delivered with a
Scaled Agile & DevOps approach
•  Certified Disciplined Agile Practitioner
•  jonathan.smart [at] barclays.com
•  @jonsmart
© Disciplined Agile Consortium
About Barclays
•  Barclays moves, lends, invests and protects money for 48 million
customers worldwide
•  A major global financial services provider engaged in retail banking,
credit cards, corporate and investment banking and wealth and
investment management
•  Operating in over 50 countries
•  132,000 employees
•  325 years of history, founded in 1690
© Disciplined Agile Consortium
© Disciplined Agile Consortium
Let’s explore
several important questions….
How does disciplined agile software development work?
How does agile analysis work?
How do business analysts fit on agile teams?
© Disciplined Agile Consortium
Disciplined Agile Delivery
(DAD) is a process decision
framework
The key characteristics of DAD:
–  People-first
–  Goal-driven
–  Hybrid agile
–  Learning-oriented
–  Full delivery lifecycle
–  Solution focused
–  Risk-value lifecycle
–  Enterprise aware
© Disciplined Agile Consortium
Scrum LeanKanban
DAD is a Hybrid Framework
Unified Process Agile Modeling
Agile Data“Traditional”Outside In Dev.
Crystal …and more
DAD leverages proven strategies from several sources,
providing a decision framework to guide your adoption and
tailoring of them in a context-driven manner.
© Disciplined Agile Consortium
The Disciplined Agile framework
supports four delivery lifecycles
© Disciplined Agile Consortium
High Level Lifecycle
There’s more to solution delivery than construction
© Disciplined Agile Consortium
Basic/Agile Lifecycle
A full Scrum-based agile delivery lifecycle
© Disciplined Agile Consortium
Exploratory “Lean Startup” Lifecycle
Sometimes it takes time to identify what your
stakeholders actually need
© Disciplined Agile Consortium
Lean Lifecycle
A full lean delivery lifecycle
© Disciplined Agile Consortium
Lean Continuous Delivery Lifecycle
Your evolutionary
end goal?
© Disciplined Agile Consortium
© Disciplined Agile Consortium
DAD makes your
options explicit
and provides
guidance to help
you choose wisely
DAD is Goal-Driven, Not Prescriptive
© Disciplined Agile Consortium
DAD supports
many strategies
to explore
requirements
© Disciplined Agile Consortium
© Disciplined Agile Consortium
© Disciplined Agile Consortium
© Disciplined Agile Consortium
How Does
Agile
Analysis
Work?
© Disciplined Agile Consortium
Observations About Agile Analysis
•  Analysis is so important we do it throughout the entire lifecycle, BUT
we might not have full-time analysis work every day
•  The artifacts are generally lighter
–  User stories over use cases
–  Sketches over detailed models
•  Analysis artifacts are often transitory
–  Conversations over documents
–  Sketches over detailed models
•  On advanced teams, requirements “specifications” are executable
–  Acceptance tests over specification documents
© Disciplined Agile Consortium
Analysis-Oriented Practices from AgileModeling.com
Source: AgileModeling.com
© Disciplined Agile Consortium
Analysis Throughout the Lifecycle
© Disciplined Agile Consortium
Inception Construction Transition
Initial release
planning
Active
stakeholder
participation
Identify new
needs during
demos
Analysis of
incoming requests
from production
Look-ahead
modeling of
work items
Initial
Requirements
Discuss
requirements
during iteration
planning /
modeling
Behaviour
Driven
Development
(BDD)
Functional Requirements: Potential Model Types
Usage
Epic/User Story
Persona
Usage Scenario
Use Case
UML Use Case Diagram
Domain
Domain/Conceptual Model
Logical Data Model (LDM)
UML Class Diagram
UML Component Diagram
Process
Value Stream Map
Business Process Model
Data Flow Diagram (DFD)
Flow Chart
UML Activity Diagram
UML State Chart
User Interface (UI)
UI Flow Diagram
UI Prototype (Low Fidelity)
UI Prototype (High Fidelity)
UI Specification
And many more…
General Impact (Mind) Map Business Rule
Context Diagram Feature/Shall Statements
© Disciplined Agile Consortium
Non-Functional Requirements:
Potential Views and Concerns
© Disciplined Agile Consortium
Test-Driven Development (TDD)
Test-First Development (TFD) is a
technique where you write a single test and
then you write just enough production code
to fulfill that test.
Can be performed at the requirements
level with acceptance tests and the design
level with developer/unit tests.
Refactoring is a technique where you make
a simple change to your code/schema to
improve its quality without changing its
semantics.
TDD = TFD + refactoring
© Disciplined Agile Consortium
How Do Business Analysts Fit
On Agile Teams?
© Disciplined Agile Consortium
Characteristics of Disciplined Agile Team Members
•  We strive to be “generalizing specialists”
–  We want to gain a wide range of skills so that we’re more productive
•  We are willing to share our skills
–  We learn from each other
•  We are flexible
–  We realize that there is always more than one way of doing things
•  We are collaborative
–  We work together as a team, not as a group of individuals
•  We are enterprise aware
–  We want to do what’s best for the organization, not just for ourselves
© Disciplined Agile Consortium
DAD explicitly includes several
roles that an existing business
analyst may choose to grow into
© Disciplined Agile Consortium
Disciplined Agile Delivery (DAD) Roles
© Disciplined Agile Consortium 31
Primary Roles
Secondary Roles (for Scaling)
Team Lead
Independent
Tester
Architecture
Owner
Product
Owner
Team
Member
Technical
Expert
IntegratorSpecialist
Domain
Expert
Stakeholder
Product Owner
•  The Stakeholder “proxy”
•  Go-to person for information on the solution
requirements
•  Prioritizes all work for the team
•  Participant in modeling and acceptance testing
•  Has access to expert stakeholders
•  Facilitates requirements envisioning and
modeling
•  Educates team in business domain
•  May demonstrate solution to key stakeholders
•  Monitors and communicates status to
stakeholders
•  Negotiates priorities, scope, funding, and
schedule
32
© Disciplined Agile Consortium
Product Owner is a Very Hard Role to Fill
33	© Disciplined Agile Consortium
The view of the delivery team
Product
Owner
Architecture
Owner
Team
Lead
Team
Members
The actual reality faced by the Product Owner
End
Users
Domain
Experts
Support
Staff
Operations
Staff
Finance
Architects
Audit
External
System
Teams Senior
Management
At scale you may need someone
in a specialized
business analyst
role, but these
situations
are rare
© Disciplined Agile Consortium
Business Analysts at Scale
•  The role of business analyst (as
a Specialist) may reappear at
scale:
–  Product owners dealing with
complex domains may need
support
–  When stakeholders are
geographically distributed, you
may need BAs at each location
–  Some regulatory regimes
require additional requirements
specification work
© Disciplined Agile Consortium
Eliciting Requirements from Distributed
Stakeholders
© Disciplined Agile Consortium
Product
Owner
JPO/BA
JPO/BA
Junior Product
Owner/Business
Analyst
My parting advice….
Recognize that Agile and Lean
require a paradigm shift
Be open minded and flexible
Be prepared to share your skills
Collaboration and evolution, not
documentation and “freezing”, is
now the focus
© Disciplined Agile Consortium
Thank You!
scott [at] scottambler.com
@scottwambler
AgileModeling.com
AgileData.org
Ambysoft.com
DisciplinedAgileConsortium.org
DisciplinedAgileDelivery.com
ScottAmbler.com
Disciplined Agile Delivery
Disciplined Agile Delivery
© Disciplined Agile Consortium
Shuhari and Disciplined Agile Certification
At the shu stage you are beginning to
learn the techniques and philosophies of
disciplined agile development. Your
goal is to build a strong foundation from
which to build upon.
At the ha stage you reflect upon and
question why disciplined agile strategies
work, seeking to understand the range
of strategies available to you and
when they are best applied.
At the ri stage you seek to extend and
improve upon disciplined agile
techniques, sharing your learnings with
others.
© Disciplined Agile Consortium
Would You Like This Presented
to Your Organization?
Contact us at ScottAmbler.com
© Disciplined Agile Consortium
Scott Ambler + Associates is the thought leader behind the Disciplined
Agile Delivery (DAD) framework and its application. We are a boutique
IT management consulting firm that advises organizations to be more
effective applying disciplined agile and lean processes within the
context of your business.
Our website is ScottAmbler.com
We can help
© Disciplined Agile Consortium

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Disciplined agile business analysis

  • 1. Scott W. Ambler Jon Smart Scott Ambler + Associates Barclays Disciplined Agile Business Analysis
  • 2. About Scott W. Ambler •  Pioneered Agile Modeling and Agile Database techniques in the early 2000s •  Co-creator of the Disciplined Agile Delivery (DAD) framework •  Executive Transformation Coach •  Certified Trainer •  scott [at] scottambler.com •  @scottwambler •  Works with organizations around the world to help IT departments become awesome © Disciplined Agile Consortium
  • 3. About Jon Smart •  Leading Agile transformation at Barclays •  Background in investment banking technology •  Practitioner, agile approach to software delivery since 1993, starting out as a developer on the trading floor •  Experience of leading large scale regulatory change delivered with a Scaled Agile & DevOps approach •  Certified Disciplined Agile Practitioner •  jonathan.smart [at] barclays.com •  @jonsmart © Disciplined Agile Consortium
  • 4. About Barclays •  Barclays moves, lends, invests and protects money for 48 million customers worldwide •  A major global financial services provider engaged in retail banking, credit cards, corporate and investment banking and wealth and investment management •  Operating in over 50 countries •  132,000 employees •  325 years of history, founded in 1690 © Disciplined Agile Consortium
  • 5. © Disciplined Agile Consortium
  • 6. Let’s explore several important questions…. How does disciplined agile software development work? How does agile analysis work? How do business analysts fit on agile teams? © Disciplined Agile Consortium
  • 7. Disciplined Agile Delivery (DAD) is a process decision framework The key characteristics of DAD: –  People-first –  Goal-driven –  Hybrid agile –  Learning-oriented –  Full delivery lifecycle –  Solution focused –  Risk-value lifecycle –  Enterprise aware © Disciplined Agile Consortium
  • 8. Scrum LeanKanban DAD is a Hybrid Framework Unified Process Agile Modeling Agile Data“Traditional”Outside In Dev. Crystal …and more DAD leverages proven strategies from several sources, providing a decision framework to guide your adoption and tailoring of them in a context-driven manner. © Disciplined Agile Consortium
  • 9. The Disciplined Agile framework supports four delivery lifecycles © Disciplined Agile Consortium
  • 10. High Level Lifecycle There’s more to solution delivery than construction © Disciplined Agile Consortium
  • 11. Basic/Agile Lifecycle A full Scrum-based agile delivery lifecycle © Disciplined Agile Consortium
  • 12. Exploratory “Lean Startup” Lifecycle Sometimes it takes time to identify what your stakeholders actually need © Disciplined Agile Consortium
  • 13. Lean Lifecycle A full lean delivery lifecycle © Disciplined Agile Consortium
  • 14. Lean Continuous Delivery Lifecycle Your evolutionary end goal? © Disciplined Agile Consortium
  • 15. © Disciplined Agile Consortium DAD makes your options explicit and provides guidance to help you choose wisely
  • 16. DAD is Goal-Driven, Not Prescriptive © Disciplined Agile Consortium
  • 17. DAD supports many strategies to explore requirements © Disciplined Agile Consortium
  • 18. © Disciplined Agile Consortium
  • 19. © Disciplined Agile Consortium
  • 20. © Disciplined Agile Consortium
  • 22. Observations About Agile Analysis •  Analysis is so important we do it throughout the entire lifecycle, BUT we might not have full-time analysis work every day •  The artifacts are generally lighter –  User stories over use cases –  Sketches over detailed models •  Analysis artifacts are often transitory –  Conversations over documents –  Sketches over detailed models •  On advanced teams, requirements “specifications” are executable –  Acceptance tests over specification documents © Disciplined Agile Consortium
  • 23. Analysis-Oriented Practices from AgileModeling.com Source: AgileModeling.com © Disciplined Agile Consortium
  • 24. Analysis Throughout the Lifecycle © Disciplined Agile Consortium Inception Construction Transition Initial release planning Active stakeholder participation Identify new needs during demos Analysis of incoming requests from production Look-ahead modeling of work items Initial Requirements Discuss requirements during iteration planning / modeling Behaviour Driven Development (BDD)
  • 25. Functional Requirements: Potential Model Types Usage Epic/User Story Persona Usage Scenario Use Case UML Use Case Diagram Domain Domain/Conceptual Model Logical Data Model (LDM) UML Class Diagram UML Component Diagram Process Value Stream Map Business Process Model Data Flow Diagram (DFD) Flow Chart UML Activity Diagram UML State Chart User Interface (UI) UI Flow Diagram UI Prototype (Low Fidelity) UI Prototype (High Fidelity) UI Specification And many more… General Impact (Mind) Map Business Rule Context Diagram Feature/Shall Statements © Disciplined Agile Consortium
  • 26. Non-Functional Requirements: Potential Views and Concerns © Disciplined Agile Consortium
  • 27. Test-Driven Development (TDD) Test-First Development (TFD) is a technique where you write a single test and then you write just enough production code to fulfill that test. Can be performed at the requirements level with acceptance tests and the design level with developer/unit tests. Refactoring is a technique where you make a simple change to your code/schema to improve its quality without changing its semantics. TDD = TFD + refactoring © Disciplined Agile Consortium
  • 28. How Do Business Analysts Fit On Agile Teams? © Disciplined Agile Consortium
  • 29. Characteristics of Disciplined Agile Team Members •  We strive to be “generalizing specialists” –  We want to gain a wide range of skills so that we’re more productive •  We are willing to share our skills –  We learn from each other •  We are flexible –  We realize that there is always more than one way of doing things •  We are collaborative –  We work together as a team, not as a group of individuals •  We are enterprise aware –  We want to do what’s best for the organization, not just for ourselves © Disciplined Agile Consortium
  • 30. DAD explicitly includes several roles that an existing business analyst may choose to grow into © Disciplined Agile Consortium
  • 31. Disciplined Agile Delivery (DAD) Roles © Disciplined Agile Consortium 31 Primary Roles Secondary Roles (for Scaling) Team Lead Independent Tester Architecture Owner Product Owner Team Member Technical Expert IntegratorSpecialist Domain Expert Stakeholder
  • 32. Product Owner •  The Stakeholder “proxy” •  Go-to person for information on the solution requirements •  Prioritizes all work for the team •  Participant in modeling and acceptance testing •  Has access to expert stakeholders •  Facilitates requirements envisioning and modeling •  Educates team in business domain •  May demonstrate solution to key stakeholders •  Monitors and communicates status to stakeholders •  Negotiates priorities, scope, funding, and schedule 32 © Disciplined Agile Consortium
  • 33. Product Owner is a Very Hard Role to Fill 33 © Disciplined Agile Consortium The view of the delivery team Product Owner Architecture Owner Team Lead Team Members The actual reality faced by the Product Owner End Users Domain Experts Support Staff Operations Staff Finance Architects Audit External System Teams Senior Management
  • 34. At scale you may need someone in a specialized business analyst role, but these situations are rare © Disciplined Agile Consortium
  • 35. Business Analysts at Scale •  The role of business analyst (as a Specialist) may reappear at scale: –  Product owners dealing with complex domains may need support –  When stakeholders are geographically distributed, you may need BAs at each location –  Some regulatory regimes require additional requirements specification work © Disciplined Agile Consortium
  • 36. Eliciting Requirements from Distributed Stakeholders © Disciplined Agile Consortium Product Owner JPO/BA JPO/BA Junior Product Owner/Business Analyst
  • 37. My parting advice…. Recognize that Agile and Lean require a paradigm shift Be open minded and flexible Be prepared to share your skills Collaboration and evolution, not documentation and “freezing”, is now the focus © Disciplined Agile Consortium
  • 38. Thank You! scott [at] scottambler.com @scottwambler AgileModeling.com AgileData.org Ambysoft.com DisciplinedAgileConsortium.org DisciplinedAgileDelivery.com ScottAmbler.com Disciplined Agile Delivery Disciplined Agile Delivery © Disciplined Agile Consortium
  • 39. Shuhari and Disciplined Agile Certification At the shu stage you are beginning to learn the techniques and philosophies of disciplined agile development. Your goal is to build a strong foundation from which to build upon. At the ha stage you reflect upon and question why disciplined agile strategies work, seeking to understand the range of strategies available to you and when they are best applied. At the ri stage you seek to extend and improve upon disciplined agile techniques, sharing your learnings with others. © Disciplined Agile Consortium
  • 40. Would You Like This Presented to Your Organization? Contact us at ScottAmbler.com © Disciplined Agile Consortium
  • 41. Scott Ambler + Associates is the thought leader behind the Disciplined Agile Delivery (DAD) framework and its application. We are a boutique IT management consulting firm that advises organizations to be more effective applying disciplined agile and lean processes within the context of your business. Our website is ScottAmbler.com We can help © Disciplined Agile Consortium